Last updated on March 24, 2015

Group and User Roles

Overview

This guide outlines how to go about managing various types of roles for different groups and users. There are a collection of user roles that encapsulate the common activities that are applied to specific workflows such as managing applications, content, and networks.

User Role Explanation

Portal Administrator

The first user created during the install process is the portal administrator. The portal administrator is typically the system administrator and has full access to everything. As a portal administrator, you are able to configure any aspect of Appspace, move between all accounts, manage all users, user groups, networks, devices, content assets, applications and manage all add-on extensions.

Account Owner

The account owner has access to everything within the account with the exception of configuring system settings. As an account owner, you are able to manage all users, user groups, networks, devices, content assets, applications and manage all add-on extensions within your account.

Network Administrator

Users that are granted the network administrator role will have visibility to all network properties and sub-networks within their network. This role allows them to define (add/delete/edit) the structure of their network, create and manage users (and user groups) within the network, and register and manage player devices and player groups.

Content Administrator

The content administrator will typically be the head of the app design team or marketing team and will have an overview to all apps and content within their current network. A content administrator will be able to access any app, widget or content that exists within the network. If a content widget requires approval in order for content to be updated, they will also have the ability to approve or reject content updates to widgets. In a typical workflow, a content manager can upload or allocate a new piece of content to a widget, but the update will only happen if it is approved by a content administrator.

Content Producer

Content producers will be able to access the content library to upload and manage content items within the account. As a content producer, you’ll be able to populate and manage all content assets within the Content Library. This role can be assigned to users from third-party content producing companies to grant them access to the Content Library while restricting access to all other extensions and settings.

User

Users that are new to Appspace will be initially registered as a standard user. A standard user will only have access to the dashboard.

Additional Roles

Account Administrator

Important

This role is only relevant for a multi-tenanted on-premise deployment.

The account administrator user is just one step below the portal administrator and has access to everything within all accounts with the exception of configuring system settings. The account administrator is typically someone who will be overseeing all accounts within a multi-tenanted environment. This user will have the ability to move within and set up all accounts.

The account administrator will have access to these extensions/configurations:

Extension Access  
User Profile Yes
Account Settings Yes
System Settings No
Advanced Device Management Yes
Campaign Manager Yes
Content Library Yes
Dashboard Yes
Language Manager Yes
Meeting Rooms Yes
Network Management Yes
Priority Messaging Yes
Reports Yes
Sign Manager Yes
User Management Yes
Video on-Demand Yes

Extension Access Matrix

When a user is granted visibility to an extension, it’s automatically implied that the user will also be given full access to everything within that extension, with the only exception of application permissions.

Legend

  • U – User
  • CP – Content Producer
  • CA – Content Administrator
  • NA – Network Administrator
  • AO – Account Owner
  • PA – Portal Administrator
Access to U CP CA NA AO PA
User Profile Yes Yes Yes Yes Yes Yes
Account Settings No No No No Yes Yes
System Settings No No No No No Yes
Advanced Device Management No No No Yes Yes Yes
Campaign Manager No No Yes Yes Yes Yes
Content Library No Yes Yes Yes Yes Yes
Dashboard Yes Yes Yes Yes Yes Yes
Language Manager No No No No Yes Yes
Meeting Rooms No No Yes Yes Yes Yes
Network Management No No No Yes Yes Yes
Priority Messaging No No No No Yes Yes
Reports No No Yes Yes Yes Yes
Sign Manager No No Yes Yes Yes Yes
User Management No No No Yes Yes Yes
Video on-Demand No No Yes Yes Yes Yes