Last updated on August 04, 2017

Media player support capability comparison


The tables below compare the support capabilities of devices in each Operating Environment supported by Appspace App, that includes content type, widgets, content delivery, device management, and playback performance.


Supported Image Formats

Operating Environment JPG/JPEG PNG GIF
Android
BrightSign
Chrome OS
Cisco IEC
iOS
LG webOS
MediaVue
Samsung SSP
Universal Windows Platform

Supported Audio Formats

Operating Environment AAC AC3 MP3 PCM WAV MP4
Android
BrightSign 1 4 5
Chrome OS 1 4 5
Cisco IEC 1 4 5
iOS
LG webOS
MediaVue 1 2 3
Samsung SSP 1 4 5
Universal Windows Platform

Note

  • 1 - With MPEG-4 AAC audio codec.
  • 2 - Supported for streaming video only.
  • 3 - PCM is not supported on MediaVue SureVue D1.
  • 4 - With PCM encoding.
  • 5 - With AAC audio codec.

Supported Video Formats

Operating Environment MPEG-1 MPEG-2 MPEG-4 (H.264/AAC Low Complexity) WMV, VC-1
Android
BrightSign
Chrome OS
Cisco IEC
iOS
LG webOS
MediaVue 1 1
Samsung SSP
Universal Windows Platform

Note

  • 1 - Codec supported for streaming video only.

Supported IPTV Formats

Operating Environment HTTP Live Streaming (HLS) Multicast H.264 Multicast MPEG2 H.265
Android
BrightSign 1
Chrome OS
Cisco IEC
iOS
LG webOS
MediaVue
Samsung SSP
Universal Windows Platform

Note

1 - Only supported by BrightSign XT Series 3 and BrightSign XD Series 3 devices.


Supported Card Types

Appspace Supported Cards

Important

Appspace supported cards are officially created by Appspace, and include constant periodical enhancements.

Operating Environment Announcement Card Web View Card
Android
BrightSign
Chrome OS
Cisco IEC
iOS
LG webOS
MediaVue
Samsung SSP
Universal Windows Platform

Note

In Announcement cards, video backgrounds are not supported in BrightSign, Cisco IEC, and Samsung SSP, as these devices do not support layering on top of videos.

Community Cards

Important

Community cards are created by a third-party community developer. Contact us to learn more about our developer community. Community cards will be turned off by default.

Operating Environment Data Table Card Donut Chart Card Facebook Card Line Chart Card RSS Card Youtube Card Google Slides Card
Android
BrightSign
Chrome OS
Cisco IEC
iOS
LG webOS
MediaVue
Samsung SSP
Universal Windows Platform

Note

Supported RSS formats: RSS 1.0, RSS 2.0, mRSS, Atom 1.0


Playback Performance

Operating Environment Background Audio Beyond HD Videos Multiple Videos
Android
BrightSign
Chrome OS
Cisco IEC
iOS
LG webOS
MediaVue
Samsung SSP
Universal Windows Platform

Videos per layout

For each Appspace App driven device, the number of videos that can be included in a layout in a sign are limited as per the table below, to ensure optimal video playback performance:

Operating Environment Videos per Sign layout
BrightSign 1
Chrome OS 4
Cisco IEC 1
LG webOS 2
MediaVue 6
Samsung SSP 1
Universal Windows Platform 2

Alerts Support

Alerts is supported on all Appspace App driven devices.

Operating Environment Alerts
BrightSign
Chrome OS
Cisco IEC 1
LG webOS
MediaVue
Samsung SSP 2
Universal Windows Platform

Note

  • 1 Alerts on a card is only broadcasted after a few attempts.
  • 2 Alerts on a card deactivates automatically after broadcasting for about 5 seconds.

The following are content file types supported on Alerts.

  • Images - JPEG, JPG, PNG, TIFF

  • Cards - Announcement card, Web card

    Important

    Cards are supported in Alerts with Appspace App 1.21 and later only.


Device Management Support

Operating Environment Auto Detect IP Network Messaging Playout Metrics Reporting RS-232 Screen Power On/Off Software Updates Status Screenshot
Android
BrightSign 1 2
Chrome OS 3
Cisco IEC
iOS
LG webOS
MediaVue
Samsung SSP
Universal Windows Platform

Note

  • 1 - RS-232 is only supported by BrightSign XT Series 3 and BrightSign XD Series 3, Expanded I/O Player models.
  • 2 - The Appspace App software updates for BrightSign must be updated manually by reinstalling the Appspace App for BrightSign package.
  • 3 - Google has its own device management platform. Please refer to Configuring Google Chrome Device Management (CDM).

Content Delivery Support

Operating Environment Custom Content Check Frequency Local Content Cache Scheduled Content Downloads SmartHub ASE
Android
BrightSign
Chrome OS
Cisco IEC
iOS
LG webOS
MediaVue
Samsung SSP
Universal Windows Platform

Widget Support

Operating Environment Clock Event Calendar Media Zone Media Container Plain Text RSS Ticker RSS Viewer Table Listing Text Ticker Weather
Android
BrightSign
Chrome OS
Cisco IEC
iOS
LG webOS
MediaVue
Samsung SSP
Universal Windows Platform

Note

  • Supported RSS formats: RSS 1.0, RSS 2.0, mRSS, Atom 1.0

Device Tasks Support

Operating Environment Task Type Device Tasks
Android Advanced
  • Change default log level
  • Configure HTTP Log Appender
  • Enable/Disable Log Appenders
  • Get fonts
  • Install font
  • Reboot Device
  • Redownload content from Appspace
  • Remove Font
  • Restart App
  • Resync script from Appspace
  • Retrieve Date and Time
  • Retrieve Device Info
  • Retrieve Logs
  • Unregister device from Appspace
BrightSign Advanced
  • BrightSign App Updater
  • Change default log level
  • Configure HTTP Log Appender
  • Device Firmware Update
  • Display Management
  • Enable/Disable Log Appenders
  • Get fonts
  • Install font
  • Reboot Device
  • Redownload content from Appspace
  • Remove Font
  • Restart App
  • Resync script from Appspace
  • Retrieve Date and Time
  • Retrieve Device Info
  • Retrieve Logs
  • Send RS232 Command
  • Unregister device from Appspace
  • Update App Package
Chrome OS 1 Advanced
  • Change default log level
  • Configure HTTP Log Appender
  • Display Management
  • Enable/Disable Log Appenders
  • Get fonts
  • Install font
  • Reboot Device
  • Redownload content from Appspace
  • Remove Font
  • Restart App
  • Resync script from Appspace
  • Retrieve Date and Time
  • Retrieve Device Info
  • Retrieve Logs
  • Send RS232 Command
  • Unregister device from Appspace
Cisco IEC Advanced
  • Change default log level
  • Configure HTTP Log Appender
  • Enable/Disable Log Appenders
  • Get fonts
  • Install font
  • Reboot Device
  • Redownload content from Appspace
  • Remove Font
  • Restart App
  • Resync script from Appspace
  • Retrieve Date and Time
  • Retrieve Device Info
  • Retrieve Logs
  • Unregister device from Appspace
iOS Advanced
  • Change default log level
  • Configure HTTP Log Appender
  • Enable/Disable Log Appenders
  • Get fonts
  • Install font
  • Reboot Device
  • Redownload content from Appspace
  • Remove Font
  • Restart App
  • Resync script from Appspace
  • Retrieve Date and Time
  • Retrieve Device Info
  • Retrieve Logs
  • Unregister device from Appspace
LG webOS Advanced
  • Change default log level
  • Configure HTTP Log Appender
  • Display Management
  • Enable/Disable Log Appenders
  • Get fonts
  • Install font
  • LG WebOS App Updater
  • Reboot Device
  • Redownload content from Appspace
  • Restart App
  • Resync script from Appspace
  • Retrieve Date and Time
  • Retrieve Device Info
  • Retrieve Logs
MediaVue Advanced
  • Change default log level
  • Configure HTTP Log Appender
  • Enable/Disable Log Appenders
  • Get fonts
  • Install font
  • Reboot Device
  • Redownload content from Appspace
  • Remove Font
  • Restart App
  • Resync script from Appspace
  • Retrieve Date and Time
  • Retrieve Device Info
  • Retrieve Logs
  • Unregister device from Appspace
Samsung SSP Advanced
  • Change default log level
  • Configure HTTP Log Appender
  • Enable/Disable Log Appenders
  • Get fonts
  • Install font
  • Reboot Device
  • Redownload content from Appspace
  • Remove Font
  • Restart App
  • Resync script from Appspace
  • Retrieve Date and Time
  • Retrieve Device Info
  • Retrieve Logs
  • Unregister device from Appspace
  • Update App Package
Universal Windows Platform Advanced
  • Change default log level
  • Configure HTTP Log Appender
  • Enable/Disable Log Appenders
  • Get fonts
  • Install font
  • Reboot Device
  • Redownload content from Appspace
  • Remove Font
  • Restart App
  • Resync script from Appspace
  • Retrieve Date and Time
  • Retrieve Device Info
  • Retrieve Logs
  • Unregister device from Appspace

Note

  • 1 Chromebox device management is primary handled by Google Chrome Device Management (CDM). Script tasks are allowed to execute local sign APIs or Device APIs, but do not replace or replicate features available on Google CDM.


  • To download the latest device tasks package, please refer to the link provided in the Introduction to device tasks article.


Additional Support

Operating Environment Custom/System Fonts International Languages SWF (Flash Lite 3.1) SWF (Flash 9, Action Script 2.0) SWF (Flash 10, Action Script 3.0) Web Content
Android
BrightSign
Chrome OS
Cisco IEC
iOS
LG webOS
MediaVue
Samsung SSP
Universal Windows Platform

To configure a device, please refer to the Installing the Appspace App on supported operating environments section, and select your article.



Note

For legacy devices support, please refer to Media player support capability comparison for legacy devices article.