Last updated on April 10, 2018

Managing alert broadcasts

This article provides the instructions to create broadcast messages that allow you to create a message and broadcast it to a site, and create trigger messages that allow you to configure a message to be triggered externally via trigger URLs.

Configuring Broadcast Messages


  1. Click Alerts from the Appspace Menu navigation bar, and click the Dashboard tab.

  2. Select the desired site, and click the Broadcast button.


  3. Select an alert template from the Template drop-down menu.

  4. Enter in the duration of the broadcast in the Timeout field, or check the Manual deactivation only checkbox to force a manual deactivation to end the broadcast.

  5. In Schedule, select either Broadcast Now to immediately broadcast the alert, or Schedule, where a Date, Time Zone, and Recurrence must be entered.


  6. Click Save once done.

    Depending on the selected Schedule option, the Alerts broadcast may activate immediately, or scheduled into the system to be triggered at a later time.

Note

  • Repeat this process as many times as needed until you’ve defined all scheduled message broadcasts needed for your organization’s broadcasting needs.
  • Assigned broadcasts on parent sites will also be saved to their child site(s). However, this inheritance will be over-ridden when a child site is assigned a different broadcast template altogether.

Generate Trigger Messages


The Broadcast Trigger API is part of Alerts and is used to generate a web handler based on the user’s selection of the site and broadcast template. A resulting web handler will then be generated with the proper Site ID and Broadcast ID.

By selecting the Trigger icon on the target site containing a broadcast, it will automatically generate an API method call in the form of a URL. When an external system calls the API method, it will instruct Alerts to broadcast the selected template to the chosen site(s).

  1. Click Alerts from the Appspace Menu navigation bar, and click the Dashboard tab.

  2. Select the desired site, and click the Trigger button.


  3. Select an alert template from the Template drop-down menu.

    Two trigger URLs will be generated under ActivationUrl and DeactivationUrl. These URLs will be used to activate, or deactivate the broadcast via a web browser.


  4. To activate the alert, copy and paste the ActivationUrl in to a web browser.

  5. To deactivate the alert, copy and paste the DeactivationUrl in to a web browser.

Note

  • Each template corresponds to its unique activation and deactivation URLs.