Last updated on September 06, 2017

FAQ: Subscription and Licensing

This article lists frequently asked questions related to Appspace licensing and activation.


How do I view my account information?

In Appspace 6.2 and later, to view information related to your Appspace account, such as registration number, billing information, and subscription plan details, please go to the Account Management Portal at https://account.appspace.com. You may also refer to our introductory article here: Account Management Portal


If you are using Appspace 6.1 and prior, to view information related to your Appspace account, such as company details, please go to the Company and subscription details article.


How do I view my subscription information?

In Appspace 6.2 and later, to view your subscription plan details, please go to the Account Management Portal at https://account.appspace.com. You may also refer to our introductory article here: Account Management Portal


If you are using Appspace 6.1 and prior, to view your subscription information, please go to the Company and subscription details article.


How do I view license information and download license keys?

In Appspace 6.2 and later, to view your licensing details, and all servers that have been licensed with Appspace please go to the Account Management Portal at https://account.appspace.com.

If you would like view the license details only for your current on-premises server, please go to System > Server License via the Appspace menu in the Appspace console. Please refer to the Viewing on-premises server license article.


If you are using Appspace 6.1 and prior, to view your licensing details, please go to the Licensing section here.