Last updated on March 21, 2017

How do I view license information and download license keys?

To access your license information, go to System > Account in the Appspace menu, and select the Licenses tab.

The Licenses page is only visible to users with an on-premises account. You can assign, activate, or add new license keys for on-premises servers. You can also download the following files:

  • server license files (.bin)
  • server profile (.xml)
  • license certificates (.pdf)

Assign License Keys

To assign new license keys for Appspace on-premises, click the ‘Assign license key’ link. For more detailed instructions, please refer to the Appspace Activation and Licensing articles.


Instance Information

Each activated Appspace server instance will be listed here on the Licenses tab. Click the name link of the server to bring up additional Instance Details.


You can rename the instance, as it is referenced in the Cloud, and re-assign the geographic location. In the Hardware Information field, click the ‘Download the server profile’ link to view the instance‚Äôs hardware specifications in XML. You may also view these specs in a table; click the ‘table’ link.


License Key Information

Each activated Appspace instance will have at least one master server key associated to it with several additional add-on keys. To bring up the license key details, click the 16-character key link. If you do not see any add-on (sub) keys listed, select the ‘Show add-on keys’ checkbox on the top-right corner of the page.


The License Keys window provides additional information about this key such as the current status, last updated date/time, and instance name. You can download the server license file (.bin) for use in the manual activation process of licensing an on-premises Appspace server.

Note

The .bin server file that is downloaded will include the master key and the add-on keys associated with that particular Appspace instance.

You can also download individual license certificates (.pdf extension) which acts as proof-of-purchase. Click the ‘Download’ link for each license row to download the files.


Download License Files

You can download the server license files from two locations on the Licenses tab. The first is from the License Detail window (see above) and the second is directly from the main dashboard listing of all server instances and keys. You can directly download the file by clicking on the ‘Download license file’ link next to each key.

Note

The .bin server file that is downloaded will include the master key and the add-on keys associated with that particular Appspace instance.