Last updated on May 04, 2017

How do I view my subscription information?

To access your subscription information, go to System > Account in the Appspace menu, and select the Subscription tab.

The Subscription page provides information and data that is specific to your account such as plan type, the start and end dates of your current subscription plan, number of allocated or used IDs, and overall bandwidth and storage usage statistics.

As of Appspace 6.1-ac.16, with the introduction of new licensing attributes, the older Appspace ID has been phased out, and the Subscription page now reflects the following new ID types:

  • Device ID
  • Premium User ID
  • Basic ID

Plan Information

  • Omni Subscription Plan

    Plan information lists your OMNI subscription plan type, the start or activation date, an end date if applicable, and number of ID types purchased.

    Hover the mouse cursor over the graph bar to see additional information such as percentage of storage usage, and number of registered devices or Smarthubs associated with the account.

    Organizations that have deployed on-premises Appspace instances will see a table that lists their activated on-premises server instances in addition to the cloud instance.

    Click the name link of each Appspace server instance to bring up additional details. You can change some of the information, and download or view the server’s hardware specification here.

  • Legacy Subscription Plan

    A legacy subscription plan refers to a Pro, Pro+, or Enterprise plan. Users on this plan will see a list of currently active on-premises Appspace server instances, and the total count of CALs (Client Access Licenses) in the Purchased CALs section.


For more information on the usage and overall process of licensing on-premises Appspace instances, please refer to the Activating Appspace on-premises software section.