Last updated on December 14, 2016

How do I view my subscription information?

The Subscription tab presents information and data that is specific to the current user’s Cloud account, including details of your subscription plan and current Cloud bandwidth and storage consumption.

Plan Information

Regardless of the type of subscription plan, you can view your plan’s details at the top of the page. This includes the name of the plan and the date on which it was activated. It will also include the expiration date if applicable and possibly other plan details (i.e. the number of Appspace IDs).

  • Omni Subscription Plan

    For an Omni subscription plan, the account’s Cloud bandwidth, storage, and the number of Appspace IDs used, are displayed.

    Hover the mouse cursor over the graph bar to see additional information such as Appspace ID, bandwidth, or storage usage. This is useful if you have multiple on-premises and cloud deployments paired under one account.

    Organizations that have deployed on-premise Appspace instances using the offline licensing process will see an additional table that lists their previously activated on-premise servers.

  • Legacy Subscription Plan

    A legacy subscription plan refers to a Pro, Pro+, or Enterprise plan. Users on this type of subscription will see a summary of their on-premise Appspace server instances in the Purchased CALs section. This area will summarize and list currently active server instances along with a total count of CALs (client access licenses) that have been activated and associated with each instance.

    Click the name link of each Appspace server to bring up additional Instance Details and change some of the instance’s information. They can also download or view the server’s hardware specification.

    Towards the bottom will also be a summary of the account’s Cloud usage in terms of bandwidth and storage. You may see additional data when the mouse cursor is hovered over each respective bar graph for the usage data.


For more information on the usage and overall process of licensing on-premise Appspace instances, please refer to the Activating Appspace on-premises software section within the Appspace Core documentation.