Last updated on March 21, 2017

Getting Support

The Appspace Support page, is accessed via System > Support on the Appspace menu. It provides you with contact information for the regional Appspace technical support teams.

Submitting a Support Ticket

To submit a technical support ticket to Appspace, fill up the required fields in the provided form accurately. Include any attachment, such as log files, or screenshots of error messages, for further clarification.

Important

Please ensure the technical details and description of the issue are as specific as possible, to help our technical support team kickstart the initial troubleshooting process and expedite your support request.

Once your request is submitted, the respective Appspace regional support team will be automatically engaged to help you resolve your issue.


Note

The options available in the page may vary depending on your Appspace subscription plan.