FAQ: How Do I Deploy an Advanced Device Task?
March 2, 2023
How do I deploy an Advanced Device task?
Category: Help
FAQ: How Do I Retrieve Appspace App Device Logs?
March 2, 2023
How Do I Retrieve Appspace App Device Logs? We recommend customers first set the log level on the device to debug, before deploying the Retrieve Log advanced device task to retrieve the Appspace App device logs.
Problem: Unable to Delete Passport
August 22, 2022
Unable to delete a calendar passport that is in use and has resources linked to it for reservations.
Problem: Advanced Channel Does NOT Load Properly
August 3, 2022
Description You may experience load issues when creating, editing, or previewing an advanced channel (sign), a layout in the sign, or a widget added to
Contact Appspace Support
August 3, 2022
For help with our platform or App, you may contact Appspace Support via one of the available support options; chat with a technician, give us a call, or simply submit a support ticket.
Problem: Card Reloads Upon Launching On-Screen Keyboard
August 3, 2022
Launching on-screen keyboard on a display playing Appspace card content triggers the Appspace App to reload the card, and restarts playback of the playlist content.
Problem: Unable to Register/Load Cisco Devices Running Signage Mode
August 3, 2022
Description When a Cisco Collaboration Endpoint (CE) device that has been configured to run in signage mode is unable to do the following: Cisco CE
Problem: This device must first be registered in Appspace in order to display content…
August 3, 2022
Description The following message, “This device must first be registered in Appspace in order to display content. Go to the Appspace console to register this
Problem: Cisco Collaboration Endpoint Device Does NOT Display Wallpaper
August 3, 2022
This article provides the instructions for troubleshooting connection and display issues with Cisco Collaboration Endpoint (CE) devices configured with Appspace to display wallpapers.