Play Client Requirements & Limitations
Introduction
A Play Client is the entry point for users to access Spaces in Play and view their on-demand content or live stream channel. The two distinctive Play clients available in Appspace are:
- A web-based client - a web browser accessible from a desktop computer, smartphone, or a tablet.
- A media player - a Cisco Edge 340 digital media player.
This article lists the minimum requirements needed to run Play Clients, and the current limitations.
Web Client Requirements - Desktop
The below are minimum requirements for a Play Web Client on a desktop or laptop computer.
System Requirements
Play currently supports the following operating systems:
- Windows 7
- Mac OS X 10.10
The table below lists the minimum hardware requirements for a client machine, for the above supported operating systems.
Important
The below minimum requirements are recommendations only and are not definitive or mandatory requirements. Exact specifications may vary depending on the client machine’s software and hardware load.
| Hardware | Windows 7 | Mac OS X 10.10 |
|---|---|---|
| Processor | Intel Core i3 | Intel Core i3 |
| Memory | 4GB RAM | 4GB RAM |
| Hard Disk | 128 GB | 128 GB |
| Network | 4 Mbps throughput | 4 Mbps throughput |
Browser Requirements
The table below lists the minimum browser requirements for a Web Client on a desktop.
| Web Browser | Operating System | Minimum Version |
|---|---|---|
| Internet Explorer | Windows | 10 |
| Safari | Mac OS | 8.0.6 |
| Chrome | Windows / Mac OS | 43.0.2357.65 |
| Firefox | Windows / Mac OS | 38.0.1 |
Supported Files
Play supports the following video stream protocols for web browsers:
- HTTP Live Streaming (HLS)
The table below lists the file types supported in each supported browser.
| File Type | Chrome | Internet Explorer | Firefox | Safari |
|---|---|---|---|---|
| GIF | ✔ | ✔ | ✔ | ✔ |
| JPG | ✔ | ✔ | ✔ | ✔ |
| PNG | ✔ | ✔ | ✔ | ✔ |
| TIFF | ✔ | ✔ | ✔ | ✔ |
| ✔ | ✔ | ✔ | ✔ | |
| MP4 | ✔ | ✔ | ✔ | ✔ |
| AVI | ✘ | ✔ | ✘ | ✘ |
| HLS | ✔ | ✔ | ✔ | ✔ |
Web Client Requirements - Smartphone/Tablet
The below are minimum requirements for a Play Web Client on a smartphone or a tablet.
System Requirements
Play currently supports the following operating systems on smartphones and tablets:
- iOS - iOS 8
- Android - Kitkat 4.4
Browser Requirements
The table below lists the minimum browser requirements for a Web Client on smartphones and tablets.
| Web Browser | Operating System | Minimum Version |
|---|---|---|
| Safari | iOS | 8.0.6 |
| Chrome | iOS/Android | 43.0.2357.65 |
Supported Files
Play supports the following video stream protocols for web browsers:
- HTTP Live Streaming (HLS)
The table below lists the file types supported in each supported browser.
| File Type | Chrome | Safari |
|---|---|---|
| GIF | ✔ | ✔ |
| JPG | ✔ | ✔ |
| PNG | ✔ | ✔ |
| TIFF | ✔ | ✔ |
| ✔ | ✔ | |
| MP4 | ✔ | ✔ |
| HLS | ✔ | ✔ |
Media Player Requirements
Supported Media Player
The current media player supported by Play is a Cisco Edge 340 digital media player.
Supported Files
Play supports the following video stream protocols for the Cisco Edge 340:
- MPEG2_TS UDP Multicast with H.264
- HTTP Live Streaming (HLS)
The table below lists the file types supported in the Cisco Edge 340.
| File Type | EDGE 340 |
|---|---|
| GIF | ✔ |
| JPG | ✔ |
| PNG | ✔ |
| TIFF | ✔ |
| AVI | ✔ |
| HLS | ✔ |
Limitations
- All supported browsers currently only support the HTTP Live Streaming (HLS) protocol.
- All content from Appspace is not pre-downloaded. Play clients operate in online mode only.