Last updated on June 13, 2016

Play Client Requirements & Limitations

Play Clients currently available in Appspace to view on-demand content or live stream channels in your Play channel are:

  • Appspace App-driven devices
  • Web Clients (web browsers) on web-enabled devices such as desktop computers, smartphones, and tablets
  • Cisco Edge 340 digital media players

This article lists the minimum requirements, supported media types, and current limitations in Play Clients.


Appspace App Device Requirements

  • Minimum Hardware Requirements

    The minimum hardware requirements for Appspace App-driven devices follow the manufacturer’s specifications listed in the Appspace Supported Devices article.


  • Supported Video Stream Protocols

    • HTTP Live Streaming (HLS)

  • Supported File Types

    For a list of media and features supported by these devices, please refer to the Device Capabilities article.


Web Client Requirements

Desktop

The below are minimum requirements for a Play Web Client on a desktop or laptop computer.

  • Minimum Hardware Requirements

    Important

    The minimum requirements are recommendations only and are not definitive or mandatory requirements. Exact specifications may vary depending on the client machine’s software and hardware load.

    Hardware Windows 7 Mac OS X 10.10
    Processor Intel Core i3 Intel Core i3
    Memory 4GB RAM 4GB RAM
    Hard Disk 128 GB 128 GB
    Network 4 Mbps throughput 4 Mbps throughput

  • Minimum Browser Requirements

    Web Browser Operating System Minimum Version
    Internet Explorer Windows 10
    Safari Mac OS 8.0.6
    Chrome Windows / Mac OS 43.0.2357.65
    Firefox Windows / Mac OS 38.0.1

  • Supported Video Stream Protocols

    • HTTP Live Streaming (HLS)

  • Supported File Types

    File Type Chrome Internet Explorer Firefox Safari
    GIF ✔ ✔ ✔ ✔
    JPG ✔ ✔ ✔ ✔
    PNG ✔ ✔ ✔ ✔
    TIFF ✔ ✔ ✔ ✔
    PDF ✔ ✔ ✔ ✔
    MP4 ✔ ✔ ✔ ✔
    AVI ✘ ✔ ✘ ✘
    HLS ✔ ✔ ✔ ✔

Smartphone/Tablet

The below are minimum requirements for a Play Web Client on a smartphone or a tablet.

  • Minimum System Requirements

    • iOS - iOS 8
    • Android - Kitkat 4.4

  • Minimum Browser Requirements

    Web Browser Operating System Minimum Version
    Safari iOS 8.0.6
    Chrome iOS/Android 43.0.2357.65

  • Supported Video Stream Protocols

    • HTTP Live Streaming (HLS)

  • Supported File Types

    File Type Chrome Safari
    GIF ✔ ✔
    JPG ✔ ✔
    PNG ✔ ✔
    TIFF ✔ ✔
    PDF ✔ ✔
    MP4 ✔ ✔
    HLS ✔ ✔

Cisco Edge 340 Media Player Requirements

  • Minimum Hardware Requirements

    The minimum requirements for Cisco Edge 340 media players follow the manufacturer’s specifications listed in the Appspace Supported Devices article.


  • Supported Video Stream Protocol

    • HTTP Live Streaming (HLS)
    • MPEG2-TS UDP Multicast stream with H.264 codec

  • Supported File Types

    File Type EDGE 340
    GIF ✔
    JPG ✔
    PNG ✔
    TIFF ✔
    AVI ✔

Limitations

  • Play supports only the HTTP Live Streaming (HLS) protocol for all browsers.
  • Content from Appspace is not pre-downloaded. Play clients operate in online mode only.