Last updated on March 17, 2016

Managing EPG Providers

This article provides the instructions to add, refresh, edit, search, and delete Electronic Programming Guide (EPG) provider settings within the Play extension.

Prerequisites

You must be one of the following users:

  • Account Owner
  • Account Administrator
  • Portal Administrator

Adding EPG Providers

To add an EPG provider, follow the instructions below:

  1. Click the Configuration tab, and select the EPG Providers tab.


  2. Click the ‘New EPG Provider’ button to add an EPG provider.


  3. In the Create New EPG Provider page, input the Name of the EPG provider, and URL to the EPG provider’s XML file.


  4. If authentication is required, check the Required check box, and input the Username and Password.


  5. In the Look-ahead field, select the Days in the drop-down field, to indicate the number of days the EPG provider should retrieve information for.


  6. Click Save, and the new EPG provider is listed in the EPG Providers page.


Editing EPG Providers

To edit an EPG provider, follow the instructions below:

  1. Click an existing EPG provider name.


  2. In the Edit <EPG provider name> page, make the necessary changes, and click Save.


Refreshing EPG Provider Data

To refresh or re-sync EPG provider data, select one of the two options below.

Note

EPG provider data is automatically synced at 12:00am UTC daily.

Option 1

  1. Select an EPG provider, and click the Sync icon.


  2. Click OK in the Confirmation window.

The Updated column will indicate ‘Retrieving’ or display the last update time.


Option 2

  1. Select an EPG provider name, and in the Edit <EPG provider name> page, click the Refresh link.


  2. Click OK in the Confirmation window.

The Updated column will indicate ‘Retrieving’ or display the last update time.


Viewing EPG Provider Data

To view an EPG provider’s Data, follow the instructions below:

Option 1

  1. Select an EPG provider, and click the Preview EPG Data icon.


  2. Click the ‘close window’ link.


Option 2

  1. Click an EPG provider, and click the View XML link.


  2. Click the ‘close window’ link.


Searching EPG Providers

To search for an EPG provider from the list, follow the instructions below:

  1. input a keyword in the Search bar, and click the search icon or press Enter on the keyboard.


  2. The search returns results with EPG provider names containing the keyword.


Deleting EPG Providers

To delete an EPG provider, follow the instructions below:

Option 1

  1. Select an EPG provider, and click the Delete Provider icon.


  2. Click OK in the confirmation window.


Option 2

  1. Click an EPG provider, and click the Delete Provider link.


  2. Click OK in the confirmation window.