Last updated on July 15, 2015

Capturing Interactive Metrics

Introduction

This article provides the instructions to capture interactive metrics.

• Supported Devices
• Adding a Metric Tree
• Enabling Interactive Metrics
• Generating Interactive Metric Reports
• Report Samples: Viewed Metric
• Report Samples: Downloaded Metrics

Supported Devices

• Edge 300/340
• DMP 4310

Adding a Metric Tree

To add a Metric Tree, please follow the instructions below:

1. Click the account icon, and click Administrator Mode.

   

2. Click Yes at the prompt.

   

3. Click Yes at the Confirmation window

   

4. Select the desired application from the drop-down list and click the METRICS tab

   

5. Click the General tab, and click Advanced

   

6. Click the Add New MetricTree link, and enusre that the correct application is selected from the drop down.

   

7. Fill in the Metric Tree Name, Type, and Description in the Metric Tree window. Click Ok when done.

   

Enabling Interactive Metrics

To enable Interactive Metrics, please follow the instructions below:

1. Click the application name link in the Application Library.

   

2. Click the Edit tab, and click the widget you want to capture interactive metrics of.

   

3. Click the ACTIONS tab, and click the New Action link.

   

4. Configure the actions required in the Event Actions window, and click OK when done.

   

   Note

   Following are the configuration for Interactive Metrics:

   • When: Mouse Click/Touch
   • Select: Application
   • Do: Capture Interactive Metrics
   • Metric Tree Name – A name given for the specific metrics. (In this example, it’s called mouseclicked)
   • Media Object – The object being tracked.
   • Extra – Extra info to be tracked. (Not required)

5. Click the ‘close window’ link.

   

Generating Interactive Metric Reports

To get the Interactive Metric report, please follow the instructions below:

Important

Metrics are captured from the device therefore the application needs to be in sync with the device before a user can proceed to generate metric reports for that device.

1. Click the account icon, and click Administrator Mode.

   

2. Click Yes at the prompt.

   

3. Click Yes at the Confirmation window.

   

4. Click the Metrics tab.

   

5. Click General.

   

6. Select the application, and select the predefined metric type. We’ll be tracking the mouseclicked metric type in this example.

   

7. Select the starting and ending of the date and time.

   

8. Click the View button to view the metrics, or Download button to download the metrics in CSV format.

   

Report Samples: Viewed Metric

Report Samples: Downloaded Metrics