Managing Users
This article provides the instructions to edit and manage users within the Users extension. The five major user management tasks covered in this article are:
- Editing Users – Making general changes to a user’s account information.
- Suspending Users – The process of restricting a user from accessing Appspace without removing their account from the server database.
- Reactivating Users – The process of reactivating a user’s account if it has been locked or suspended.
- Deleting Users – Removing a user’s account and all related assets from the server database.
- Moving Users – Moving a user from one user group to another.
Prerequisites
You must be one of the following users:
- Account Owner
- Network Administrator
Editing Users
Navigate to the user group the user is in, and click the user’s name link.
In the Edit profile page, make the necessary changes to the user’s details, and click Save to apply changes.
Suspending Users
Navigate to the user group the user is in, and check the checkbox next to the user’s account, and click the ‘Suspend user’ icon in the toolbar.
When prompted, click OK to confirm the suspension of the selected user.
Back in the Users landing page, click the user group to view users that have been suspended. The status of users whom have been suspended are displayed as ‘Suspended’.
Alternate Suspension Method
An alternate method to suspending a user account is by accessing the user’s profile page, and clicking the ‘Suspend user’ link. When prompted, click OK to confirm suspension of the selected user.
Reactivating Users
Navigate to the user group the user is in, and click on the suspended user’s name link.
In the Edit profile page, click the ‘Reactivate user’ link.
When prompted, click OK to confirm reactivation of the suspended user.
The user’s status icon changes to Active to confirm a successful reactivation.
Deleting Users
Navigate to the user group the user is in, and check the checkbox next to the user’s account, and click the ‘Delete User’ icon in the toolbar.
When prompted, enter in your Appspace account password, and click OK to confirm the deletion of the selected user.
Warning
Review and ensure layouts, widgets, and content will not be affected when deleting the user account from the system, as deletions are permanent.
Alternate Deletion Method
An alternate method to deleting a user account is by accessing the user’s profile page, and clicking the ‘Delete user’ link. When prompted, click OK to confirm suspension of the selected user.
Moving Users
Note
Applications, shared content, and group user roles are tied to the user group that a user belongs to. Moving a user between networks essentially moves a user from one user group within a network to another. Therefore all settings (shared content and group user roles) and applications tied to the user’s previous user group will be removed. After moving users, it is best practice to verify that all content and applications continue to function as intended.
Navigate to the user group the user is in, and check the checkbox next to the user’s account, and click the ‘Move user’ icon in the toolbar.
In the Move Users window, select the destination user group to move the user within the Network Tree, and click OK. Utilize the search bar to locate the desired user group, by entering in the name of the user group in the search bar.
Back in the Users landing page, navigate to the destination user group to find the user moved to the new user group.
Alternate Move Method
An alternate method to moving a user account to another user group is by accessing the user’s profile page, and changing the Group the user is assigned to. Once changes have been made, click Save to apply changes.
