Last updated on October 11, 2016

App client requirements

Clients currently available in Appspace to view on-demand content, signs, or live streams in your channel are:

  • Appspace App-driven devices
  • Appspace Web App via web browsers on web-enabled devices such as desktop computers, smartphones, and tablets
  • Cisco Edge 340 devices

This article lists the minimum requirements, supported media types, and current limitations in App clients.


Appspace App Requirements

  • Minimum Hardware Requirements

    The minimum hardware requirements for Appspace App-driven devices follow the manufacturer’s specifications listed in the Supported devices article.


  • Supported Video Stream Protocols

    • HTTP Live Streaming (HLS)

  • Supported File Types

    For a list of media and features supported by these devices, please refer to the Supported Media Player Comparison article.


Appspace Web App Requirements

Desktop

The below are minimum requirements for a Appspace Web App on a desktop or laptop computer.

  • Minimum Hardware Requirements

    Important

    The minimum requirements are recommendations only and are not definitive or mandatory requirements. Exact specifications may vary depending on the client machine’s software and hardware load.

    Hardware Windows 7 Mac OS X 10.10
    Processor Intel Core i3 Intel Core i3
    Memory 4GB RAM 4GB RAM
    Hard Disk 128 GB 128 GB
    Network 4 Mbps throughput 4 Mbps throughput

  • Minimum Browser Requirements

    Web Browser Operating System Minimum Version
    Internet Explorer Windows 10
    Safari Mac OS 8.0.6
    Chrome Windows / Mac OS 43.0.2357.65
    Firefox Windows / Mac OS 38.0.1

  • Supported Video Stream Protocols

    • HTTP Live Streaming (HLS)

  • Supported File Types

    File Type Chrome Internet Explorer Firefox Safari
    GIF ✔ ✔ ✔ ✔
    JPG ✔ ✔ ✔ ✔
    PNG ✔ ✔ ✔ ✔
    TIFF ✔ ✔ ✔ ✔
    PDF ✔ ✔ ✔ ✔
    MP4 ✔ ✔ ✔ ✔
    AVI ✘ ✔ ✘ ✘
    HLS ✔ ✔ ✔ ✔

Smartphone/Tablet

The below are minimum requirements for a Appspace Web App on a smartphone or a tablet.

  • Minimum System Requirements

    • iOS - iOS 8
    • Android - Kitkat 4.4

  • Minimum Browser Requirements

    Web Browser Operating System Minimum Version
    Safari iOS 8.0.6
    Chrome iOS/Android 43.0.2357.65

  • Supported Video Stream Protocols

    • HTTP Live Streaming (HLS)

  • Supported File Types

    File Type Chrome Safari
    GIF ✔ ✔
    JPG ✔ ✔
    PNG ✔ ✔
    TIFF ✔ ✔
    PDF ✔ ✔
    MP4 ✔ ✔
    HLS ✔ ✔

Cisco Edge 340 Media Player Requirements

  • Minimum Hardware Requirements

    The minimum requirements for Cisco Edge 340 media players follow the manufacturer’s specifications listed in the Supported Devices article.


  • Supported Video Stream Protocol

    • HTTP Live Streaming (HLS)
    • MPEG2-TS UDP Multicast stream with H.264 codec

  • Supported File Types

    File Type EDGE 340
    GIF ✔
    JPG ✔
    PNG ✔
    TIFF ✔
    AVI ✔

Limitations

  • Appspace App and Appspace Web App support only the HTTP Live Streaming (HLS) protocol for all browsers.
  • Content from Appspace is not pre-downloaded. App clients operate in online mode only.