Appspace
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Getting Started
Getting around the Appspace console
Getting around the Appspace App
Recommended web browsers
Compatible operating systems and devices
Compare device media player capabilities
Appspace App requirements
The Appspace Account Management Portal
Getting started with Appspace
Sign up for an Appspace Free Account
How do I log in to Appspace Cloud?
How do I change my password?
How do I activate my Appspace Cloud account?
Subscription and licensing
Introduction to cards
Introduction to channels
Introduction to registering a device with the Appspace App
Introduction to library
Introduction to networks
Introduction to user management
Introduction to reports
Public and private cloud
How to access the Appspace API library
Getting support
Appspace software downloads
Glossary
Creating, Managing, and Publishing Content
The Basics
Advanced
User, Device, and System Administration
The Basics
Advanced
Release Notes and Changelogs
Appspace Platform Release Notes
Appspace App Release Notes
Account Portal Release Notes
Legacy Device Release Notes
API changelog
Security changelog
Getting Started
Getting around the Appspace console
Getting around the Appspace App
Appspace App in device mode
Appspace App in user mode
Appspace App in user mode (web)
Recommended web browsers
Compatible operating systems and devices
Operating Systems
Chrome OS
Windows 10/ Universal Windows Platform (UWP)
Android
iOS
MediaVue
BrightSign Series 3
LG webOS 3.0
Samsung
Cisco 4650 / IEC
Compare device media player capabilities
Supported Image Formats
Supported Audio Formats
Supported Video Formats
Supported IPTV Formats
Supported Card Types
Appspace Supported Cards
Community Cards
Playback Performance
Videos per layout
Alerts Support
Device Management Support
Content Delivery Support
Widget Support
Device Tasks Support
Additional Support
Appspace App requirements
Appspace App in device mode
Appspace App in user mode
Network Protocol and Ports
Whitelist URLs
The Appspace Account Management Portal
Getting started with Appspace
Prerequisites
Setting Up Appspace
Advanced configuration
Sign up for an Appspace Free Account
What do I need to know about the Appspace Free Account?
How do I sign-up for an Appspace Free Account?
I am unable to sign up for an Appspace Free Account. What can I do?
How do I log in to Appspace Cloud?
How do I change my password?
What are the password rules in Appspace Cloud?
Change my password
Reset my password
How do I activate my Appspace Cloud account?
Subscription and licensing
How do I view my account and subscription information?
How do I view and manage my license information?
I am unable to license my server. What can I do?
Introduction to cards
Introduction to channels
Introduction to registering a device with the Appspace App
Introduction to library
Introduction to networks
Networks Interface
Players
Networks
SmartHub ASE
Advanced
Introduction to user management
User Roles
Users Interface
Introduction to reports
Reports Interface
User Activities Tab
Proof of Play Metrics Tab
Public and private cloud
FAQ: Public Cloud
FAQ: Private Cloud
How to access the Appspace API library
Getting support
Contact Technical Support via Appspace Account Management Portal
Contact Technical Support via Appspace platform console
Appspace software downloads
Glossary
Account
API
Appspace
Appspace App
Appspace Credit
Appspace ID
CAL
Channel
Channel Group
Client
Content
Device
Device Task
Digital Sign/Digital Signage
Driver
EUA
Layout
Library
License Key
Live Video Stream
Managed Device
Media
Media Player
Mobile Device
Multi-Tenancy
Network
On-Premises
Overage Fee
Playlist
Private Cloud
Public Cloud
Renewal Date
Resource Allocation
Sign
SLA
Subscription
Template
Terms of Service
Theme
Uptime
User
User Group
Widget
Creating, Managing, and Publishing Content
The Basics
Create, edit, and publish channels
Creating a playlist channel
Uploading content
Creating a card
Organizing channels into groups
Organize content in your library
Adding a folder
Copying content
Adding rich text
Adding web or external content
Adding dynamic media
Advanced
Configure advanced channels
Introduction to signs
Creating a live stream
Creating a sign
Managing sign channels
Managing channel access for users
Managing channel access for devices
Managing EPG providers
Adding a linear playlist in a sign
Adding a scheduled playlist in a sign
Scheduling a sign layout
Managing content using tags
Managing sign permissions
Moving a sign between networks
Enabling a public sign
Sync modes for a sign
Alerts
Widgets
Event Action
Enabling metrics in a sign
Play a video once in a schedule
Configuring a Sign for a Video Wall
Configure content properties
Configuring content properties
Adding a card template
Adding a card theme
Setting content expiry
Common Library Permissions
Transcoding content
Content playout reports
User, Device, and System Administration
The Basics
Organize users, devices, and networks
Managing networks
Managing new users and user roles
Managing your user profile
Managing user groups
Managing player groups
Switching between networks
Assigning a default channel to a network
Assigning a default channel to a player
Moving players between networks
Managing notifications
Install, configure, and register devices
Installing the Appspace App on Android
Installing the Appspace App on BrightSign
Installing the Appspace App on Chrome OS
Configuring Chrome OS devices with Chrome Enterprise (CDM)
Installing the Appspace App on Cisco IEC
Installing the Appspace App on iOS
Installing the Appspace App on LG webOS
Installing the Appspace App on MediaVue SureVue
Installing the Appspace App on Samsung SSP
Installing the Appspace App on Universal Windows Platform
Registering a device with the Appspace App using a claim code
Registering a device locally with the Appspace App
Registering a device with the Appspace App using a policy file on the network
Registering a device with the Appspace App using Google CDM
Remote control guide
Unregistering players
Advanced
Configure device and system properties
Customize the Appspace App
Installing custom fonts for Appspace App
Network commands for Appspace App
Managing player properties
Managing player tags
Media player property dictionary
Managing media player sync modes
Personalizing Appspace
Linking Appspace with Google Analytics
Single Sign-On (SSO) for Appspace cloud
Configure Instance Settings and Account Authentication
Managing remote control profiles
Device Tasks
Introduction to device tasks
Defining tasks
Managing task templates
Scheduling a device configuration task
Scheduling a monitoring task
Scheduling an advanced task
Run a task immediately
Configure legacy devices
Compatible legacy devices
Media player support capability comparison for legacy devices
Cisco DMP 4000 Series
Cisco Edge 300 series
Intel NUC
Appspace Windows PC Client
Setting up SmartHub ASE
Release Notes and Changelogs
Appspace Platform Release Notes
Appspace 6.x
6.3 Release Notes
6.2 Release Notes
6.1 Release Notes
6.0 Release Notes
Appspace 5.x
Core 5.0
Core 5.1
Core 5.2
Core 5.3
Core 5.4
Core 5.5
Core 5.6
Core 5.7
Core 5.8
Core 5.9
Core 5.10
Core 5.11
Appspace App Release Notes
1.34 Release Notes
Highlights
Supported Hardware
New Features and Enhancements
Technical Limitation & Workaround
1.33 Release Notes
Highlights
Supported Hardware
New Features and Enhancements
Patch Updates
Technical Limitation & Workaround
1.32 Release Notes
Highlights
Supported Hardware
New Features and Enhancements
Technical Limitation & Workaround
1.31 Release Notes
Highlights
Supported Hardware
New Features and Enhancements
Technical Limitation & Workaround
1.30 Release Notes
Highlights
Supported Hardware
New Features and Enhancements
Technical Limitation & Workaround
1.29 Release Notes
Highlights
Supported Hardware
New Features and Enhancements
Technical Limitation & Workaround
1.28 Release Notes
Highlights
Supported Hardware
New Features and Enhancements
Patch Updates
Technical Limitation & Workaround
1.27 Release Notes
Highlights
Supported Hardware
New Features and Enhancements
Technical Limitation & Workaround
1.26 Release Notes
Highlights
Supported Hardware
Patch Updates
1.25 Release Notes
Highlights
Supported Hardware
New Features and Enhancements
1.24 Release Notes
Highlights
Supported Hardware
New Features and Enhancements
1.23 Release Notes
Highlights
Supported Hardware
New Features and Enhancements
1.22 Release Notes
Highlights
Supported Hardware
New Features and Enhancements
Patch Updates
1.21 Release Notes
Highlights
Supported Hardware
New Features and Enhancements
Known Issues
1.20 Release Notes
Highlights
Supported Hardware
New Features and Enhancements
Patch Updates
Known Issues
1.19 Release Notes
Highlights
Supported Hardware
New Features and Enhancements
Known Issues
1.18 Release Notes
Highlights
Supported Hardware
New Features and Enhancements
Known Issues
1.17 Release Notes
Highlights
Supported Hardware
New Features and Enhancements
Patch Updates
Known Issues
1.16 Release Notes
Highlights
Supported Hardware
New Features and Enhancements
Known Issues
1.15 Release Notes
Highlights
Supported Hardware
New Features and Enhancements
1.14 Release Notes
Highlights
Supported Hardware
New Features and Enhancements
Known Issues
1.13 Release Notes
Highlights
Supported Hardware
New Features and Enhancements
Known Issues
1.12 Release Notes
Highlights
Supported Hardware
New Features and Enhancements
1.11 Release Notes
Highlights
Supported Hardware
New Features and Enhancements
Known Issues
1.10 Release Notes
Highlights
Supported Hardware
New Features and Enhancements
Patch Updates
Known Issues
1.9 Release Notes
Highlights
Supported Hardware
New Features and Enhancements
Patch Updates
Known Issues
1.8 Release Notes
Highlights
Supported Hardware
Features and Enhancements
Patch Updates
Known Issues
1.7 Release Notes
Highlights
Supported Hardware
Features and Enhancements
Patch Updates
Known Issues
1.6 Release Notes
Highlights
Supported Hardware
Features and Enhancements
Patch Updates
Known Issues
1.5 Release Notes
Highlights
Supported Hardware
Features and Enhancements
Patch Updates
Known Issues
1.4 Release Notes
Highlights
Supported Hardware
Features and Enhancements
Known Issues
1.3 Release Notes
Highlights
Supported Hardware
Features and Enhancements
Patch Updates
Known Issues
1.2 Release Notes
Highlights
Supported Hardware
Features and Enhancements
Patch Updates
1.1 Release Notes
Highlights
Supported Hardware
Features and Enhancements
1.0 Release Notes
Highlights
Supported Hardware
Features and Enhancements
Account Portal Release Notes
Release Notes April 14th 2018
Release Information
What’s New
Release Notes March 19th 2018
Release Information
What’s New
Legacy Device Release Notes
Player Package v 7.0.77
Enhancements
Resolved Escalations
Player Package v 7.0.76
Enhancements
Player Package v 7.0.75
Resolved Escalations
Player Package v 7.0.74
Enhancement
Resolved Bugs
Resolved Escalations
Player Package v 7.0.73
Enhancements
Known Issue
Player Package v 7.0.72
Player Package v 7.0.71
Player Package v 7.0.70
Enhancements
Resolved Bugs
Resolved Escalations
Player Package v 7.0.69
Enhancements
Resolved Bugs
Resolved Escalations
Player Package v 7.0.68
Enhancements
Resolved Escalations
Player Package v 7.0.67
Enhancements
Resolved Escalations
API changelog
API changelog for Appspace 6.2.2
Application API
Network API
User API
API changelog for Appspace 6.2
User API
Library API
Security changelog
Setting up SmartHub ASE
The articles listed below contain information on configuring, installing and managing SmartHub ASE.
Configuring Windows Server for SmartHub ASE
Registering a SmartHub ASE with Appspace
Configuring SSL on SmartHub ASE
Managing a SmartHub ASE
Backup and restore a SmartHub ASE
Upgrading a SmartHub ASE
Uninstalling a SmartHub ASE