Last updated on December 23, 2017

1.28 Release Notes

This release note describes the new major build for Appspace App v1.28.

Highlights

• Includes improvements to the Chrome watchdog service.
• Support for clearing local storage of card content on devices.
• Includes various bug fixes.

Supported Hardware

Operating Environment	Device	Reference Models	Minimum Firmware / OS Version	Minimum Appspace Version
Chrome OS	Chromebox	Dell Chromebox 3010 AOPEN Chromebox ASUS Chromebox	Chrome OS 46 55.0.2883.103	Appspace 6.0
BrightSign	BrightSign 4K Series 2 BrightSign XD Series 2	4K1142 XD1132	v 6.1.76	Appspace 6.0
	BrightSign XT Series 3 . BrightSign XD Series 3 .	XT1143 XT243 XD1033 XD233	v 6.2.63	Appspace 6.0
	BrightSign HD Series 3 . BrightSign LS Series 3	HD1023 HD223 LS423	v 6.2.94	Appspace 6.1
Samsung Smart Signage Platform (SSSP) 3.0	DBE/DME/DHE/UDE-P/DME-BR series	DM32E DM40E	1026.6	Appspace 6.0
MediaVue	MediaVue SureVue	SureVue D1 SureVue D2 SureVue D4 SureVue D6	v 1.2.4	Appspace 6.0
Cisco IEC	Cisco IEC 4600 Series	IEC-4650	v 2.3.4b (build 5.354.406)	Appspace 6.0
Universal Windows Platform (UWP)	UWP Tablets Desktop PC/Laptops	Microsoft Surface Pro Desktop PC	Microsoft Windows 10 Pro	Appspace 6.1
Android	Android Devices	Samsung Tab 4 Samsung Galaxy Tab S	Android 4.4.2 KitKat Android 6.0.1 Marshmallow	Appspace 6.1
iOS	iOS Devices	iPad iPad Mini	iOS 9 iOS 10	Appspace 6.1
LG	SM5KC series	32SM5KC	webOS 3.0 Firmware v 4.30.40	Appspace 6.2

New Features and Enhancements

General

• Supports clearing of cards from a device’s local storage, after the card is deleted, freeing up valuable storage on the device.

Chrome OS

• Chrome watchdog service has been improved into a standalone service that will run every 30 seconds, regardless of its connection status with Appspace. The watchdog service works directly with Chrome APIs to ensure that a device reboot can occur if needed.

Resolved Escalations

• AE-3823 - Appspace App for Chrome OS crashes on notebooks in non-kiosk environments.
• AE-3825 - Some RSS feeds in a sign are not displayed on Chromebox and BrightSign devices.
• AE-3832 - Incorrect device IP addresses are displayed in Networks, for Chrome OS devices.

Patch Updates

1.28.1

Resolved Escalations

• AE-3770 - Video playback degradation in a sign or in Interactive mode on LG devices.

Technical Limitation & Workaround

Chrome OS

• Chrome OS devices that have been recently updated to version 62 experience no display/video output via HDMI. This is due to a HDMI bug that exists in Chrome OS 62.

  Please follow the following workaround to enable the Appspace App to continue to work seamlessly:

  • If you have devices updated to Chrome OS 62 which have not been impacted, do not reboot the device. If you have a CMS which auto reboots the device overnight, please disable the auto reboot.

    Note

    While this is not yet proven, early indications have shown that a reboot triggers the failure.

  • If you have devices updated to Chrome OS 62, perform a manual downgrade to Chrome OS 61 using a USB recovery image. For help, please refer to your device manufacturer.

  • If you have not updated to Chrome OS 62, or if you have downgraded to Chrome OS 61, pin devices to Chrome OS 61. Configure the Chrome device setting to disable auto updates and allow Appspace App to control the Chrome OS version, as per instructions below:

    1. Follow the instructions in the Manage Chrome device settings article: https://support.google.com/chrome/a/answer/1375678?hl=en.

    2. To disable auto-updates, navigate to Device Update Settings, and select ‘Stop auto-updates’ in the Auto Update drop-down menu.

       
       
       

    3. To allow Appspace App to control the OS version, navigate to Kiosk Settings, and select ‘Allow kiosk app to control OS version’ from the Allow Kiosk App to Control OS Version drop-down menu.

       
       
       

    4. Confirm and verify the Please verify Kiosk App manifest file dialog box.

       
       
       

    5. Save your settings.

    
    

  • Do not update to Chrome OS 62.