Last updated on March 29, 2018

1.33 Release Notes


This release note describes the new build for Appspace App v1.33.


Highlights

  • Support for BrightSign devices with SSD storage.
  • Support for Device Tasks to run OnBoot.
  • Includes various improvements and bug fixes.

Supported Hardware

Operating Environment Device Reference Models Minimum Firmware / OS Version Minimum Appspace Version
Chrome OS Chromebox

Dell Chromebox 3010

AOPEN Chromebox

ASUS Chromebox

Chrome OS 61

55.0.2883.103

 Appspace 6.0
BrightSign

BrightSign 4K Series 2

BrightSign XD Series 2

4K1142

XD1132

 v 6.1.76 Appspace 6.0

BrightSign XT Series 3

.

BrightSign XD Series 3

.

XT1143

XT243

XD1033

XD233

 v 6.2.63 Appspace 6.0

BrightSign HD Series 3

.

BrightSign LS Series 3

HD1023

HD223

LS423

 v 6.2.94 Appspace 6.1
Samsung Smart Signage Platform (SSSP) 3.0 DBE/DME/DHE/UDE-P/DME-BR series

DM32E

DM40E

 1026.6 Appspace 6.0
MediaVue MediaVue SureVue

SureVue D1

SureVue D2

SureVue D4

SureVue D6

 v 1.2.4 Appspace 6.0
Cisco IEC Cisco IEC 4600 Series IEC-4650 v 2.3.4b (build 5.354.406) Appspace 6.0
Universal Windows Platform (UWP)

UWP Tablets

Desktop PC/Laptops

Microsoft Surface Pro

Desktop PC

 Microsoft Windows 10 Pro Appspace 6.1
Android Android Devices

Samsung Tab 4

Samsung Galaxy Tab S

Android 4.4.2 KitKat

Android 6.0.1 Marshmallow

 Appspace 6.1
iOS iOS Devices

iPad

iPad Mini

iOS 9

iOS 10

 Appspace 6.1
LG SM5KC series 32SM5KC

webOS 3.0

Firmware v 4.30.40

 Appspace 6.2

New Features and Enhancements

General

Support for running device tasks once only during a device reboot. To do this, add a task template to Advanced Tasks, and select OnBoot in the drop-down menu for the Only on Device Condition field. You then deploy the Advanced Task to a specific device(s).


BrightSign

  • Support for internal SSD storage on BrightSign devices such as XTx43 and XTx33 models. This option is typically used for for customer environments that have strict policy requirements, which prohibit external storage options such as SD cards.

    The Appspace App installation package is extracted automatically to the BrightSign SSD storage via the SSD, USB or an SD card, and once the initial installation and registration process is complete, the App will operate solely from the SSD storage.

    If an SSD storage is not detected on the BrightSign device, the Appspace App package will operate from the USB or an SD card.

    Important

    BrightSign firmware 7.0.60 is required on BrightSign devices with SSD storage to utilize this feature.


Resolved Escalations

  • AE-3979 - RSS feed widget displays the incorrect year when the feed date uses the dd/mm/yyyy format.

Patch Updates

1.33.1

Chrome OS

Chrome App 1.33.1 will be pinned to Chrome 64 as it is the latest functional stable version of Chrome OS. Please refer to the Technical Limitation section below.


Resolved Bugs

  • APC-4203 - Chromebit displays incorrect IP after firmware upgrade.

Resolved Escalations

  • AE-4110 - Videos in Channels only play for 12 seconds before transitioning to the next video.

Technical Limitation & Workaround

Chrome OS

  • Chrome OS devices that have been recently updated to version 65 experience display/video issues. This is due to a bug that exists in Chrome OS 65.

    Please follow the following workaround to enable the Appspace App to continue to work seamlessly:

    • If you have devices updated to Chrome OS 65 which have not been impacted, do not reboot the device. If you have a CMS which auto reboots the device overnight, please disable the auto reboot.

      Note

      While this is not yet proven, early indications have shown that a reboot triggers the failure.

    • If you have devices updated to Chrome OS 65, perform a manual downgrade to Chrome OS 64 using a USB recovery image. For help, please refer to your device manufacturer.

    • If you have not updated to Chrome OS 65, or if you have downgraded to Chrome OS 64, pin devices to Chrome OS 64. Configure the Chrome device setting to disable auto updates and allow Appspace App to control the Chrome OS version, as per instructions below:

      1. Follow the instructions in the Manage Chrome device settings article: https://support.google.com/chrome/a/answer/1375678?hl=en.

      2. To disable auto-updates, navigate to Device Update Settings, and select ‘Stop auto-updates’ in the Auto Update drop-down menu.


      3. To allow Appspace App to control the OS version, navigate to Kiosk Settings, and select ‘Allow kiosk app to control OS version’ from the Allow Kiosk App to Control OS Version drop-down menu.


      4. Confirm and verify the Please verify Kiosk App manifest file dialog box.


      5. Save your settings.


    • Do not update to Chrome OS 65.

    • We do not support any issues that arise on Appspace App based devices, if it’s not provisioned through CDM.