Managing remote control profiles
Appspace provides support for the following remote controls out of the box:
- Cisco Digital Media Player (DMP) Remote Control
- Apple TV Remote Control
This article provides the instructions to create, download, and delete remote control profiles in Channels.
Note
Please refer to the Remote control guide for configuration information prior to configuring the remote control device.
Prerequisites
- You must be one of the following users:
- Account Owner
- Account Administrator
- Portal Administrator
Creating Remote Control Profiles
Important
The remote control mapping scan codes are typically obtained from the manufacturer’s data sheets and product documentation. The Appspace App does not support custom remote control mapping, and only works with out-of-the-box remote controls.
Click Admin > App Configuration from the Appspace Menu navigation bar, and click the Remote Controls tab.
Click the +CREATE button.
Enter in the Name for the remote control profile, and proceed to map the remote control buttons with the corresponding scan codes.
Alternative Method
Import a preconfigured remote control map in .RCPKG file format.
Click the import remote control mappings from a file link.
Click the Browse icon, and select the remote control mapping file. Click Import once done.
Click Save to complete the mapping process.
Editing, Downloading, and Deleting Remote Control Profiles
To edit a Remote Control profile, select the remote control profile, and click the Remote Control profiles’s name link. Make the necessary edits, and click Save once done.
To download a Remote Control profile, select the remote control profile, and click the Download icon. The remote control profile file is automatically downloaded to the default download folder in the .RCPKG file format.
To delete a Remote Control profile, select the remote control profile, and click the Delete icon. Click OK to confirm deletion.