Last updated on July 18, 2019

1.49 Release Notes

This release note describes the new build for Appspace App v1.49.

Highlights

• Support for Samsung SSP 6 Tizen v4 devices.

Supported Hardware

Supported Devices with standard Appspace App

Listed below are operating systems and devices that are compatible with the standard Appspace App.

Operating Environment	Device	Reference Models	Minimum Firmware / OS Version	Minimum Appspace Version
Android	Android Devices	Samsung Tab 4 Samsung Galaxy Tab S	5.0.0 Lollipop 6.0.1 Marshmallow	Appspace 6.1
BrightSign	BrightSign XT Series 3	XT1143 XT243	Firmware v 6.2.147 / Firmware v 8.0.48	Appspace 6.1
	BrightSign XD Series 3	XD1033 XD233
	BrightSign HD Series 3	HD1023 HD223
	BrightSign LS Series 3	LS423
	BrightSign XT Series 4	XT1144	Firmware v 7.1.65 / Firmware v 8.0.48
	BrightSign XD Series 4	XD1034
	BrightSign HD Series 4	HD1024
Chrome OS	Chromebox	Dell Chromebox 3010 AOPEN Chromebox ASUS Chromebox	Chrome OS 69	Appspace 6.0
iOS	iOS Devices	iPad iPad Mini	iOS 10 iOS 11	Appspace 6.1
LG webOS	SM5KC series	32SM5KC	webOS 3.7 v 4.73.60	Appspace 6.2
	SM5KD series	43SM5KD	webOS 3.3 v 4.02.20
	SM5KE series	43SM5KE	webOS 4.0 v 04.01.60
MediaVue	MediaVue SureVue	SureVue D1 SureVue D2 SureVue D4 SureVue D6	Firmware v 1.3.0 Chromium v 56.0.2924.59	Appspace 6.0
Samsung Smart Signage Platform (SSSP) 6.0	QBN series	QB43N	Tizen 4.0 (VDLinux) Firmware 1120.6	Appspace 6.0
Universal Windows Platform (UWP)	UWP Tablets Desktop PC/Laptops	Microsoft Surface Pro Desktop PC	Microsoft Windows 10 Pro	Appspace 6.1

Supported Device Integrations and Solutions

Listed below are devices that are integrated with Appspace, and are ideal for the customized functions stated.

Operating Environment	Device	Reference Models	Minimum Firmware / OS Version	Minimum Appspace Version
iAdea	iAdea Devices	IAdea XDS-1078	7.1.1 Nougat Firmware v 2.0.2-45	Appspace 6.1
Cisco Collaboration Endpoints	Cisco Webex Room series	Webex Room 55 Webex Room 70 Webex Room Kit Webex Room Kit Mini Webex Room Kit Plus Webex Room Kit Pro	Latest RoomOS CE 9.4 or later (If registered on CUCM)
	Cisco Webex Desktop series	Webex DX80
	Cisco TelePresence MX series	MX200 MX300 MX700 MX800
	Cisco TelePresence SX series	SX20 SX80
Crestron	TSS	TSS-7 TSS-10	v 2.002.0048	Appspace 7.0
	Airmedia	AM-200 AM-300	v 1.3975.00025
	Mercury	Mercury	v 1.3705.00093
Mersive	Solstice Pod	Solstice Pod Gen 3 Solstice Pod Gen 2i	v 4.0.11716	Appspace 6.1

New Features and Enhancements

Samsung SSP

Support for new Samsung Smart Signage Platform (SSP) 6.0 Tizen v4 QB-N series devices, that deliver an all-in-one digital signage solution in stunning 4K UHD resolution.

The Samsung SSP is a System-on-Chip (SoC) TV solution, customers do not have to purchase a separate media player device. SSP devices are an affordable all-in-one TV and media player solution that support the majority of Appspace platform features and functions.

The Samsung TV remote control can be used to navigate the Appspace App.

Resolved Escalations

• AE-5091 - Audio is lost on every alternate video playback in advanced channels.

Technical Limitation & Workaround

BrightSign

• BrightSign XT1144 devices running firmware v7.1.65 have the following limitations:

  • Mouse cursor disappears when web content and cards are displayed in full screen.
  • Unable to play a WMV file without audio.
  • Unable to play multicast RTP streams.
  • Audio is lost when playing back to back audio content.
  
  

• BrightSign devices running firmware v8.0.48:

  • When the aspect ratio of a playlist is set to Uniform Fill (default), video content is zoomed in and cropped, unlike the behavior in BrightSign firmware v7, where video content fills the screen while maintaining its aspect ratio.

LG webOS

• The device may crash and reboot, after several playbacks of multiple cards in a channel playlist when in interactive mode.

• Below is a list of LG webOS 4.0 issues that occur when Appspace App is in interactive mode:

  • A UI alignment issue when scrolling up or down; the channel group and channel name texts are not aligned at the bottom of the thumbnail image.

  • Flickering issues occur during the following instances:

    • When loading video after an image playback.
    • When channel playlist aspect ratio is set to Uniform.
    
    

  • Keyboard and mouse intermittently get disconnected or do not function when navigating channels.

  • Back button on the remote control does not function in the Device info page.

Mersive

• Certain web content may not display correctly due to a CSS issue when displayed in full screen.

  We recommend switching the display from “Full Screen” to “Footer Only” on the Solstice Dashboard.

• Device Info on the Appspace App does not display the following information:

  • Device Firmware
  • CPU Usage
  • Memory Usage
  • Storage Usage
  
  

• Mouse is unresponsive when connected to Solstice Gen 2i, when accessing the Device menu.

  We recommend using a keyboard to access the Device menu.

Universal Windows Platform (UWP)

• Devices updated to Windows 10 version 1803 (OS build 17134.48) are unable to register Appspace App.

  We recommend updating to the latest Windows 10 version 1803 (OS build 17134.122) or higher, to ensure UWP devices work seamlessly with Appspace App.

• A cursor is displayed and does not disappear when a mouse is connected to the device, even when not in use. This is an OS limitation, where the UWP releases the cursor control back to the operation system, instead of the App, when there is switching between channel content, or web views.

  We recommend disconnecting the mouse when not in use, until this is resolved.

• Device screen resolution display is not being reported correctly in Kiosk mode. This is due to a default scaling option in the OS that is meant for displaying text and apps bigger on high resolution but physically smaller screens.

  We recommend changing the scaling option to 100%.

  For more information, click the Windows Support help link: https://support.microsoft.com/en-my/help/3025083/windows-scaling-issues-for-high-dpi-devices