Help Articles

Problem and FAQ articles to help you troubleshoot issues with Appspace systems, devices, and content.

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Contact Appspace Support

For help with our platform or App, you may contact Appspace Support via one of the available support options; chat with a technician, give us a call, or simply submit a support ticket.

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Appspace Employee AppGuides

A Guide to Connecting a Remote Workforce

This guide will focus on outlining the tools and best practices in the Appspace platform that companies can use to communicate and engage with their workforce – locally, regionally and remotely.

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CardsGuides

An Overview of Room Scheduling with Appspace

This document provides an introductory overview of room scheduling solutions with Appspace’s Room Schedule and Schedule Board cards.

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CardsGuidesSecurity

Appspace Feature Mapping to Microsoft Scopes

WHAT’S IN THIS ARTICLE:  Overview Many of our enterprise customers utilize Microsoft solutions in their IT infrastructure. We have had …

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Appspace Employee AppEmployee CommunicationGuides

Appspace Integration with Enterprise Messaging Apps

This document gives a brief overview of Appspace’s integration with enterprise messaging apps and how these integrations function at a high level within the Appspace platform architecture.

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Appspace App for DevicesDevicesGuides

Appspace Synchronized Content Playback on Multiple Screens and Video Walls

This guide describes Appspace’s latest method of content synchronization across multiple screens and video walls using a controller-worker clock synchronization approach.

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GuidesMarlin-Upgrade

Benefits of Upgrading to Appspace

A high-level introduction to the features and functionality available in Appspace, the benefits of these features, and the added value of upgrading to Appspace.

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GuidesMarlin-Upgrade

Check ECS Device Compatibility Before Upgrade to Appspace

This article provides information on the device and system requirements necessary to upgrade from a Marlin Electronic Communication Station (ECS) to Appspace.

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CloudGuidesPlatformRelease NotesSecurity

Cloud Architecture & Platform Release Schedules

A brief introduction to the Appspace cloud architecture, data compliance and security, and information on public cloud, private cloud, and on-prem deployment cadence.

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HelpHow-to

Contact Appspace Support

For help with our platform or App, you may contact Appspace Support via one of the available support options; chat with a technician, give us a call, or simply submit a support ticket.

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GuidesMarlin-Upgrade

Creating Content in Appspace

This article is applicable to customers who have upgraded to Appspace from the Marlin platform, and is designed to help you identify the correct tools in re-creating your content in the Appspace platform.

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CardsGuides

Deploy Room Scheduling with Microsoft Exchange

This guide provides the requirements necessary for configuring the Appspace Room Schedule card with Microsoft Exchange for on-prem deployments. 

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GuidesMarlin-Upgrade

ECS Device Upgrade to Appspace

This article provides the instructions to repurposing an existing ECS device for use with Appspace software. 

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GuidesMarlin-Upgrade

Frequently Asked Questions (FAQs)

Find a list of frequently asked questions to help you get started with Appspace.

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Content & LibraryGuidesPlatformSecurity

Implementing a Content Caching Strategy

This guide provides details for implementing a strategy to cache Appspace content within a customer’s network. This solution can be used with the Appspace cloud or an on-prem server.

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Appspace Employee AppGuidesPlatformSpace ReservationsVisitor Management

Introduction to Accessibility Features in Appspace

This document gives a brief overview of the accessibility features in Appspace and how these features help Appspace users with disabilities.

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Appspace Employee AppCardsDeveloperEmployee CommunicationGuides

Introduction to Appspace Integrations

This document gives a brief overview of Appspace integrations with third-party solutions and how these integrations function at a high level within the Appspace platform architecture.

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CardsDigital SignageGuides

Introduction to Cards

This guide provides a comprehensive introduction to cards and channels, discussing the interrelationship between these two features, and how both function together for publishing engaging content for target audiences.

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CardsChannelsDigital SignageGuides

Introduction to Channels

This guide provides a comprehensive introduction to cards and channels, discussing the interrelationship between these two features, and how both function together for publishing engaging content for target audiences.

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DeveloperGuidesPlatformSecurity

Introduction to Configuring SSO with Appspace

This guide provides an introduction to configuring SSO with Appspace 7.1 and later for cloud and on-prem deployments.

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Appspace App for DevicesAppspace Employee AppDevicesDigital SignageGuides

Introduction to Devices in Appspace

This article provides an introduction to the myriad of devices that can be paired with Appspace, the definition of devices in the Appspace context, Appspace App categories that cater to specialized workplace initiatives, and discussions of how to choose the right device for your business needs.

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GuidesPlatformSecurity

Introduction to User Licenses and Roles in Appspace 8.x

This document provides a comprehensive introduction to user roles, personas, and permissions, required to perform the different functions in the Appspace 8.0 console.

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GuidesHow-toKiosksVisitor Management

Introduction to Visitor Management

The Appspace 8.1 Library introduces a new streamlined design, and workflows, for an improved user experience.

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GuidesMarlin-Upgrade

Key Appspace Terminology

Introduction to the terminology in Appspace, to help Marlin customers who have recently upgraded to Appspace, easily navigate the Appspace platform.

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DevicesDigital SignageGuides

Managing Bandwidth Usage in Appspace

This document discusses bandwidth allocation and usage in Appspace, and provides tips to manage bandwidth consumption to ensure efficient cost management and seamless content playback.

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Explore All Articles

Browse a list of all our how-to articles, guides, paths, and troubleshooting articles, available for Appspace cloud.