Appspace 8.11 Libra Release Notes for Cloud

The Public Cloud release notes for the Appspace 8.11 Libra platform contain valuable information on the latest features, enhancements, bug fixes, and resolved escalations available in each public cloud release. 

For Appspace Cloud security compliance information and release cadence, please refer to our Appspace Trust and Cloud Architecture & Platform Release Cadence pages.

The following is the release management schedule as per our Release Calendar for Public Cloud:

• New Appspace functionality and major platform optimizations will now be released under a quartely release cycle, scheduled at 08:00 pm CST on Friday.
• Scheduled minor feature updates, cloud service optimizations, and bug and escalation fixes are typically scheduled at 08:00 pm CST time throughout the week, typically on a Tuesday or Friday.
• Critical updates including security patches or emergency fixes that support the reliability and availability of the Appspace platform will be deployed as necessary and as soon as it is administratively feasible.

13 Aug 2025, Wednesday

Libra build 8.11-ac.3.1

FIXED BUGS

• AP-56101 – When a frontline worker account downloads content from the Library and Doc Library, it will hit a 500 error.
• AP-56159 – The existing scheduleDeleteContent workflow deletes the story banner and cover content from the library domain.

8 Aug 2025, Friday

Libra build 8.11-ac.3

NEW FEATURES & UPDATES

Visitor Management

Features

Description

Enhanced Visitor Location Details

This improvement refines the clarity and accuracy of location information within the Visitor History Report. The update is designed to better support organizations with shared reception teams or those operating in multi-story buildings. Key changes include: The “Building” field has been renamed to “Resource” to more accurately reflect the new logic. For visitors invited through the Visitor Management system, “Resource” will display the building name, while “Location” will show the parent location for example, a campus, or city. For visitors attending a Space Reservation event, “Resource” will specify the reserved space for example, “Conference Room B“, and “Location” will provide the building and floor number.

Employee Communications

Features	Description
Audio Digest Widget Filters	Administrators can now customize the content that appears in the audio digest widget. This configuration is available on the Theme Settings page.
Enhanced Comments (Threads & Attachments on Question Posts)	User can now create comment threads and add attachments in the comment section of question posts.

Platform

Features	Description
Copilot Integration	Appspace now integrates with Microsoft Copilot, allowing users to access Appspace features directly through the Copilot interface. This integration uses conversational AI to connect key workplace tools, enabling a more seamless user experience.
User Invitation	Account owners can now customize or disable the email sent to users who have been provisioned via SCIM. This setting is available in the user settings.

18 Aug 2025, Monday

Libra build 8.11-ac.2.6

RESOLVED ESCALATIONS

• AE-12832 – The update in the Space Reservation > Microsoft Outlook Integration module improves room import logic and error handling, preventing unhandled exceptions during resource synchronization.
• AE-12917 – Device registration fails in the DeviceCreated webhook when hardware information is null, which results in missing devices on the Device Listing page and requires immediate action to ensure proper registration and visibility.

16 Aug 2025, Saturday

Libra build 8.11-ac.2.5

FIXED BUGS

• AP-56523 – Using REGEX in the Visitor Query triggers high CPU and slow responses in Visitor Management private cloud as heavy MongoDB aggregation bypasses indexes and expands documents under traffic.

RESOLVED ESCALATIONS

• AE-12906 – Sensor import in Appspace retrieves incorrect drivers as the lookup process fails to match IDs between the import file and Appspace.
• AE-12941 – Downloading floor plans from the Locations section in Appspace consistently fails, as the file attempts to save as Default.json and returns the error “File wasn’t available on this site.”

13 Aug 2025, Wednesday

Libra build 8.11-ac.2.4

RESOLVED ESCALATIONS

• AE-12910 – In the invitation email, the Accept Invitation button does not appear in both public cloud and preview cloud.

11 Aug 2025, Monday

Libra build 8.11-ac.2.3

FIXED BUGS

• AP-55696 – In View Only mode some input fields remain editable while others are correctly disabled.
• AP-55743 – In Catering, the ‘View My Response’ modal is initially blank for submitted requests but displays the correct summary after opening and closing the ‘Edit My Response’ modal.
• AP-56113 – Existing widgets like upcoming events and featured are not displayed when the account is not an FTU account.
• AP-56224 – AI Image disappears in the page or story editor after generating media with Ask AI and selecting a style, tools, or colors option.

5 Aug 2025, Tuesday

Libra build 8.11-ac.2.2

RESOLVED ESCALATIONS

• AE-12562 – The advanced device registration process is currently experiencing a failure to proceed when a non-existent device is registered using the ‘Register with Serial / MAC / Vendor ID(s)’ option.
• AE-12750 – The custom headers in the SR 1.0 Report do not map correctly to the corresponding column data.
• AE-12780 – The Analytics service frequently restarts due to memory leaks.
• AE-12824 – Device integration webhook events, such as DeviceHealthStatusOnlineEvent and DeviceRegisteredEvent, are being published to a generic device topic, sending unnecessary events to other microservices queues.

5 Aug 2025, Tuesday

Libra build 8.11-ac.2.1

FIXED BUGS

• AP-54220 –  In Reservations > Resources, the system allows setting a maintenance period exceeding one year, which should be restricted to a one-year maximum.

• AP-54962 – The Relocator noticed an extra comma displayed in the inbox notification after a relocation error occurred.

• AP-55014 – The ‘Got it’ button is not positioned within the relocation notes box on the mobile app.

• AP-55229 – Active events are incorrectly allowed to go through the relocation process in Concierge.

• AP-55327 – The review relocation modal appears behind the reservation sidebar in the Concierge tab.

• AP-55508 – The modifier override confirmation dialog displays an incorrect list of menu items, including items where the modifier was previously edited.

• AP-55584 – The autocomplete search field in dropdown-type checkpoint questions does not filter options as intended.

• AP-55695 – The ‘Update Successful’ toast appears even when no changes are made and the service checkpoint modal is closed without any updates.

• AP-55835 – The modifier price is not included in the Checkout total when a response is edited.

• AP-55878 – The FTU Get Started widget is incorrectly visible to end users.

• AP-55880 – A MediatR registration error occurs during the startup of Content Resolver pods.

• AP-55960 – Unable to download content due to a null robothostname in MongoDB; the value should be populated from the config YAML.

• AP-55974 – The Campaign module is visible even when the feature flag is disabled.

8 Aug 2025, Friday

Libra build 8.11-ac.2

NEW FEATURES & UPDATES

Space Reservations

Features	Description
Smart Relocations Limited Release	The Smart Relocations feature enables designated users to temporarily make a local resource non-reservable, for instance, due to maintenance or urgent bookings. This feature also automatically manages all existing reservations. Admins and Location Admins will be able to: Review and accept suggested alternative available resources with similar characteristics. Flag impacted reservations as conflicted and notify organizers to take appropriate action. Additionally, the Concierge will be able to quickly relocate meetings to prioritize high-importance or last-minute bookings.
Sensor-Based Occupancy Rules	Sensor-Based Rules enhance the space reservation rule engine by integrating live environmental sensor data, facilitating real-time, automated booking actions. This system utilizes presence detection to adapt to actual room usage and conditions, eliminating the need for manual intervention.
Reservation Services Expansion	The Reservation Services Expansion significantly upgrades hospitality services with several new features: Expanded Business Services: Beyond food, you can now request AV equipment. Personalized Checkout Fields: Organizations can now capture custom information, such as cost codes, or cater to user preferences and special requests before submission. Menu Item Modifiers: Catering items can be customized with options like extra toppings or varied portion sizes. Order Summary Page: All aggregated service requests are now displayed in the concierge module. Enhanced Reservation Services 2.0 Report: The report now incorporates relevant service-related information.
Registering IoT Sensors	Account owners can now register IoT sensors for their preferred locations. This can be done in the Admin View by navigating to Reservations and then Settings.

Employee Communications

Features	Description
Embed content	This feature enables users to embed video and media content from external links within pages and stories. Rather than directing viewers to external sites, media from platforms like YouTube, Twitch, Figma, and others can be displayed seamlessly on the article itself. Embedded content enhances engagement, maintains reader focus, and delivers messages more effectively than static text or images.

Platform

Features	Description
Customizing User Invitation Emails	Account owners can customize the email template used for user invitations. This setting is accessible within the Admin View by navigating to Users, then Settings, and finally User Provisioning.

RESOLVED ESCALATIONS

• AE-11581 – Checkpoint notification links in Visitor Management are updated to direct only users with appropriate Facilitator or Concierge roles, preventing unauthorized access to the Concierge dashboard.
• AE-12389 – The Device Experience legacy page is updated to ensure it loads correctly when accessed via the Admin Console after initial login through the Employee App.
• AE-12309 – The SharePoint Connector is updated to ensure post.caption uses the description field when article content is blank during mapping.
• AE-11976 – Content from SharePoint no longer remains in the Processing state during sync to a channel, with improved handling for scenarios where the associated theme setup is unavailable.
• AE-54584 – Pagination in the Concierge Settings user list is refined to prevent repeated display of the same profiles across pages, and duplicate user entries for the same location are no longer allowed.
• AE-12645 – Duplicate records in the userPermissions collection are removed through data migration, consolidating entries by user, role, and location to ensure accuracy in Concierge Settings.
• AE-12439 – Cell unmerge behavior in the Table widget of Advanced Channels is refined to ensure correct cell selection and interaction, allowing unmerge actions to function as expected.
• AE-12562 – Channel settings defined in Advance Registration using Serial/MAC/Vendor ID now apply correctly, ensuring registered devices inherit the intended playback mode.
• AE-12203 – The Device Licensing page is aligned with the latest device data by using the v3/devices endpoint for the grid and table view, ensuring accurate connection and sync status is displayed.
• AE-12667 – Rule enforcement behavior is aligned with defined Active Periods, ensuring constraints such as check-in requirements apply only within the specified date range.
• AE-12747 – Reservation rules configured under Constraint now retain only relevant data, preventing checkpoint-related fields from being saved when switching categories before saving.
• AE-12748 – Schema creation logic is refined to prevent race conditions, ensuring duplicate keys are not generated in the Schema Repository and avoiding related index errors.
• AE-12685 – Rule evaluation for Room subtypes is refined to ensure constraints apply only to their designated subtypes, preventing unintended overlap when no general type is specified.
• AE-12780 – Stability of the Analytics Service is improved by refining internal handling to prevent frequent restarts and suppress circuit breaker errors in logs.

16 Aug 2025, Saturday

Libra build 8.11-ac.1.8

RESOLVED ESCALATIONS

• AE-12906 – Attempting to import sensors into Appspace fetches incorrect drivers, despite the driver IDs in the import file matching those in Appspace, indicating a possible issue with the ID lookup process.

11 Aug 2025, Monday

Libra build 8.11-ac.1.7

FIXED BUGS

• AP-56094 – Live channels imported via channel groups created in channel extensions are not linked to the new channel group.
• AP-56116 – When an account is not an FTU account, existing widgets such as Upcoming Events and Featured are not displayed.

5 Aug 2025, Tuesday

Libra build 8.11-ac.1.6

FIXED BUGS

• AP-55858 – Users are unable to update the content fallback configuration for a network, as the previous implementation managed fallback content through player properties rather than a front-end interface.

31 July 2025, Thursday

Libra build 8.11-ac.1.5

FIXED BUGS

• AP-55446 – Frontline worker accounts are unable to view content in the Advanced Channel, encountering a 404 error despite the content being properly created in the library and visible in the properties.
• AP-55746 – MediatR registration error occurs when starting up Content Resolver pods due to the absence of container verification before executing App.Run().
• AP-55856 – The Analytics Service will accept Base-Theme as the only non-GUID cardThemeId to prevent bad requests and allow analytics submission.
• AP-55877 – FTU widgets show incorrect behavior due to unclear requirements, faulty show-hide logic, and inability to remove the Shortcuts widget when using the hidden FTU default theme.

RESOLVED ESCALATIONS

• AE-12824 – Unnecessary device integration webhook events appear in other microservices queues as events not intended for subscription are published to the generic *.devices topic.

28 July 2025, Tuesday

Libra build 8.11-ac.1.3

FIXED BUGS

• AP-55798 – Missing the SCIM ConstellationToken for existing accounts on public cloud causes provisioning errors and IDP misalignment during user updates or creation, although users are still provisioned successfully.

RESOLVED ESCALATIONS

• AE-12826 – Adding a user to a user group does not recognize existing groups, even with identical configurations, but newly created groups are correctly found and selectable.

26 July 2025, Saturday

Libra build 8.11-ac.1.2

FIXED BUGS

• AP-54438 – In Posts in the Employee App, spaces between text and hyperlinks are not displayed, and mentions are not rendered correctly.
• AP-55447 – After importing the playlist, the new playlist displays the correct content from the original, but some items intermittently do not appear in the library despite multiple import attempts.
• AP-55494 – Frontline worker accounts are unable to import Advanced Channels by pasting the URL.
• AP-55500 – The Library Service index error is likely caused by a script that modified an index, leading to conflicts during create and drop operations across multiple pods.
• AP-55511 – Content Playback report data is delayed due to a background job and will only include device tags or groups after content changes or channel selection.
• AP-55528 – To prevent bad requests, the Analytics Service will accept Base-Theme as the only non-GUID cardThemeId for content playback analytics, as used by stock theme card templates.
• AP-55576 – In Location > Overview > Software Update, the software update scheduling and tooltip information are missing from the interface.
• AP-55617 – An error is shown when creating an Event Post with an empty description.
• AP-55699 – Slowness on the device.devices collection in stage is caused by a compound index update that inadvertently removed the index used by the device summary query.

18 July 2025, Friday

Libra build 8.11-ac.1.1

RESOLVED ESCALATIONS

• AE-12712 – The Employee App’s Audio Digest not loading in mobile devices is addressed, preventing instances where the digest becomes unresponsive during loading.

11 July 2025, Friday

Libra build 8.11-ac.1

NEW FEATURES & UPDATES

Visitor Management

Features	Description
Enhanced Visitor Check-in Flow	This feature streamlines the visitor check-in process at locations where drop-ins are disabled. When the drop-in rule is set to “OFF,” the “Do you have a reservation?” screen will be automatically hidden on the Visitor Kiosk, allowing visitors to proceed directly from the initial “Check-in” screen to entering their reservation code. This enhancement ensures a more efficient and intuitive experience for visitors with pre-existing reservations.
Delegate Check-in Notifications	This feature lets users redirect visitor check-in notifications to specific people or teams instead of just the host. Operational Details: New Facilitator Permission: There’s a new permission in the “Facilitators” role. It allows designated users to get visitor management (VM) notifications. Organizer Notification Option: When an organizer sends a visitor invitation for someone else, a new field pops up. This gives the organizer the option to receive the same check-in notifications as the host.
Expanded Device Support for Visitor Kiosk Card	This enhancement broadens the compatibility of the Visitor Kiosk Card across a wider array of devices. It integrates essential functionalities such as camera support for QR code scanning and photo capture, along with ensuring seamless printer compatibility. This expansion will significantly improve the user experience by offering greater flexibility in hardware choices. Supported Devices: Crestron TSW 1060 iAdea WRP1000 Logitech Tap Scheduler Neat Frame Samsung Galaxy Tab A7 & A8
Visitor Kiosk Check-in Lead Time Enhancement	This improvement to the Visitor Kiosk introduces a new “Visitor Check-in Lead Time” field. This field, which is tied to the “Allow Visitor Reservations” rule, gives administrators the flexibility to define how far in advance a visitor can check in for a scheduled meeting. Previously, the system had a fixed one-hour lead time for check-ins. Now, with this update, if the “Allow Visitor Reservations” rule is enabled and an administrator doesn’t specify a different lead time, the default will remain one hour. This enhancement provides greater control and customization for visitor check-in procedures.

Space Reservations

Features

Description

Enhanced Delegates Feature with Executive Assistant View

This update fully enables the Delegates feature, expanding upon the initial Executive Assistant View (Phase 1) to offer comprehensive support for executive assistant workflows. Phase 2 specifically empowers delegates with full operational control over executive reservations by importing their permissions directly from O365. This means delegates can now perform key actions on behalf of other users, including: Check in to a reservation. Complete checkpoints. Extend or end a reservation. Additionally, the Concierge module now also supports actions performed by delegates on behalf of other users, further streamlining administrative tasks.

Employee Communications

Features	Description
Link Snippets in Sharebox and Editor	This feature streamlines content creation by automatically generating link previews whenever a URL is pasted into the page editor, story editor, or sharebox. This enhancement provides an immediate visual representation of the linked content, improving the user experience and facilitating quicker content review.
Custom Praises	Account owners can now configure custom praises directly from the admin view. This feature allows for the personalization of both praise names and their corresponding illustrations, enabling a tailored recognition experience within the system.
Enhanced Comments Threads & Attachments	This feature significantly upgrades the comment section by enabling comment threads and supporting attachments. Users can now engage in more organized discussions through nested replies and share relevant files directly within the comments, streamlining collaboration and information exchange.
Conversational AI	This feature provides users with answers, updates, and support through an intuitive, chat-like interface. It’s designed to make communication faster and more personalized, enhancing the user’s experience.
AI Connectors	This feature empowers publishers to enhance content imported from various sources using artificial intelligence. It enables AI-driven enrichment of synced content and facilitates the creation of scheduled content with AI assistance.
Document Library in Topics	The Document Library feature is now available within Topics, mirroring its functionality and accessibility in Communities. This enhancement allows for organized document storage and retrieval directly within Topic sections.
Content Schedule Calendar	The Content Schedule Calendar provides a centralized, interactive display of all scheduled content and upcoming expirations. This eliminates the need for manual spreadsheets and significantly reduces the risk of outdated content. Available in: Admin view – Post module Community feed User profile
Ask AI Widget in Community Feeds	Community administrators can now integrate the Ask AI widget directly into the community feed. This allows users to leverage AI capabilities for quick information retrieval and support within their community environment.

Digital Signage

Features	Description
GA Feature Flags for AI Image/Text Generation and AI Generate Card	The feature flags for AI Image/Text Generation and the AI Generate Card are now generally available (GA). This release enables users to fully access and utilize these artificial intelligence capabilities.
Feature Flag for Cisco Legacy Devices	A new feature flag has been implemented to restrict the registration of legacy Cisco devices via the Cisco CR broker service within Advanced Device Registration. This proactive measure is in anticipation of these devices soon being designated as unsupported. Feature Flag Details: feature.devices.registration.legacy Value for Cisco Collaboration Endpoint Macro selection: cisco_collaboration_endpoint_macro Value for Cisco Webex Share / Room Phone selection: cisco_webex_share_room_phone
Extended Playout Metrics	Detailed playout metrics, previously exclusive to Advanced Channels, now include Autoplay Channels, Single Channel Playlists, and Multizone Playlists. This expansion offers a more comprehensive overview of content performance across various channel types.
New Columns and Filters on Content Playback Analytics Report	The Content Analytics Report now includes additional columns and filters to provide more granular insights into content playback. New Columns: Device Group ID Device Group Name Device Tags QR Scans Count New Filters: Device Group Device Tags These additions allow for more detailed analysis and reporting on content performance across various device classifications.
Multi-Select Dropdown Filters on Content Playback Analytics Report	The Content Playback Analytics Report now features enhanced filter selection. The user can now multi-select for the following filters, simplifying their data analysis: Devices Channels Content Device Group Device Tags
Non-Mandatory Channels Filter on Content Playback Analytics Report	The Channels filter on the Content Playback Analytics Report is no longer mandatory. Users can now create or edit reports without selecting a channel, providing greater flexibility in data analysis.
Improved Duration Formatting on Content Playback Analytics Report	The Content Playback Analytics Report now displays duration in a more standardized and comprehensible hr:min:sec format. This improved formatting applies to both the “Content Duration” and “Duration” columns, making it easier to read and analyze your data.
GA Location Settings Feature Flag	The Location Settings feature flag is now generally available (GA). This enables access to Device Settings, the Locations tab, and the Location App Update Management setting, providing users with comprehensive control over their location-based configurations.
Removed Device Settings Extension from Devices Menu	The Device Settings extension has been removed from the Devices menu. This change is part of the ongoing modernization of Device Settings and prevents users from accessing the legacy user interface. To access relevant settings pages (Global, Downloads, and Locations), users should now navigate to Devices > Settings.
Device Locations Extension Removed from Devices Menu	The Device Locations extension has been removed from the Devices menu. This update is part of the modernization of Device Locations, preventing users from accessing the legacy user interface. To access the modernized Overview, Properties, and Notifications for device locations, users should now navigate to Devices > Settings > Locations tab.
New Device Management Webhook Events	New webhook events have been introduced specifically for device management. These events provide real-time notifications for key device lifecycle changes: Device Registered Event Device Unregistered Event Device In Sync Event Device App Updated Event Note To access the Integrations > Webhook page and utilize these events, users must enable the existing feature.integrations.webhooks feature flag.
New Device Health Status Webhook Events	New webhook events have been implemented specifically for device health status. These events provide real-time notifications for critical changes in device connectivity and synchronization: Device Health Status Online Event Device Health Status Lost Communication Event Device Health Status Offline Event Device Out of Sync Event Note To access the Integrations > Webhook page and utilize these events, users must enable the existing feature.integrations.webhooks feature flag.
Total Device Registered and Devices By Type Widgets	The “Total Devices Count” and “Devices By Type” widgets will be retained. These widgets continue to provide essential oversight into your device ecosystem.

Platform

 

Features	Description
Time Format Standardization	Date and time displays will now automatically adjust to match the user’s browser locale. This ensures a standardized and familiar format for all date and time representations. Note Space Reservation and Visitor Management features are not yet included in this date and time display update. Further information regarding these will be provided later.
User Invitation Improvement	User invitation emails will now be sent in each user’s preferred language, enhancing clarity and personalization. Additionally, the user onboarding pages can also be translated into various languages, ensuring a smoother and more accessible setup experience for everyone.
Web Push Notifications for Browser	Web push notifications have been implemented to support browser users. This feature enhances user engagement by delivering timely updates and alerts directly to their web browsers.
Streamlined First-Time User Onboarding	The initial sign-in experience for first-time users on Appspace is now streamlined. We’re pre-populating modules with sample data to offer a guided introduction to our solutions, helping new users get up to speed quickly.
SCIM-Based Group Management	This feature enables the automated creation and management of user groups within Appspace via your existing Identity Provider (IdP) using System for Cross-domain Identity Management (SCIM) protocol support. This eliminates the need for manual group updates, streamlining administrative tasks. While group names and memberships are controlled by the IdP, Appspace administrators retain the ability to assign roles and licenses as required.