The Public Cloud release notes for the Appspace 8.7 Cygnus platform contain valuable information on the latest features, enhancements, bug fixes, and resolved escalations available in each public cloud release.
For Appspace Cloud security compliance information and release cadence, please refer to our Appspace Trust and Cloud Architecture & Platform Release Cadence pages.
The following is the release management schedule as per our Release Calendar for Public Cloud:
- New Appspace functionality and major platform optimizations will now be released under a quartely release cycle, scheduled at 08:00 pm CST on Friday.
- Scheduled minor feature updates, cloud service optimizations, and bug and escalation fixes are typically scheduled at 08:00 pm CST time throughout the week, typically on a Tuesday or Friday.
- Critical updates including security patches or emergency fixes that support the reliability and availability of the Appspace platform will be deployed as necessary and as soon as it is administratively feasible.
- For Private Cloud release notes, please refer to the Appspace 8.x Release Notes for Private Cloud page.
- For previous Public Cloud release notes, please refer to the following:
9 Nov 2024, Tuesday
Cygnus build 8.7-ac.6.9
(Private Cloud Only Build)
FIXED BUGS
- AP-48007 – Account linking issue for SSO with disabled modern authentication.
Cygnus build 8.7-ac.6.8
(Internal Build)
This is an internal build focused on general platform stability and bug fixes.
15 Oct 2024, Tuesday
Cygnus build 8.7-ac.6.7
(Private Cloud Only Build)
FIXED BUGS
- AP-47640 – The Upload and Create buttons are not disabled for users with only read permissions in Library.
- AP-47834 – Users affected by login issues after the latest private cloud update.
7 Oct 2024, Monday
Cygnus build 8.7-ac.6.6
(Private Cloud Only Build)
FIXED BUGS
- AP-47604 –Reservation IoT service recovery issues when restarted during data processing.
RESOLVED ESCALATIONS
- AE-11249 – The user group is missing from the Channel Playlist Editor permission settings.
30 Sept 2024, Monday
Cygnus build 8.7-ac.6.5
(Private Cloud Only Build)
FIXED BUGS
- AP-47312 – Attempting to make a reservation, triggers the “Error getting available workspaces” error message.
RESOLVED ESCALATIONS
- AE-11249 – The user group is missing from the Channel Playlist Editor permission settings.
20 Sept 2024, Friday
Cygnus build 8.7-ac.6.4
RESOLVED ESCALATIONS
- AE-11242 – Login failures due to high CPU usage on Mongo DB public cloud server.
Cygnus build 8.7-ac.6.3
FIXED BUGS
- AP-46969 – Performance issues resulting in slow logins with Appspace public cloud.
RESOLVED ESCALATIONS
- AE-11121 – Performance issues resulting in slow logins with Appspace public cloud.
10 Sept 2024, Tuesday
Cygnus build 8.7-ac.6.2
FIXED BUGS
- AP-46892 – Banner is not displayed in Social Cards, once the story has been edited.
- AP-46910 – Social card disappears when hovering over a mentioned text.
7 Sept 2024, Thursday
Cygnus build 8.7-ac.6.1
FIXED BUGS
- AP-46456 – Declined resource is not removed from the multi-resource reservation.
6 Sept 2024, Friday
Cygnus build 8.7-ac.6
NEW FEATURES & UPDATES
Visitor Management
Features | Description | Impact/Outcome |
Audit Library for Visitor Management | Appspace has integrated an audit library into its Visitor Management system to track changes made to account configurations. This enhances transparency and accountability by creating a record of modifications for future reference. |
Space Reservations
Features | Description | Impact/Outcome |
Surface Sensor Information | The Change Air Quality (AQI) reading type has been renamed Indoor Air Quality (IAQ) and will be reflected in the following places:
|
Roadmap Feature |
Employee Communications
Features | Description | Impact/Outcome |
Quick Posts – Mentions | The Global Mentions feature has been extended to enable users to tag the following in the Sharebox, Page, and Stories within the Employee App:
|
Roadmap Feature |
Notification Improvements | Inbox notifications now launch Praises, Mentions, Comments, and Reactions within the modal page, rather than redirecting to the content’s full detailed page. |
Digital Signage
Features | Description | Impact/Outcome |
Device Management Modernization – Phase 2 | In this release of the Device Management Modernization phase, the Device dashboard has been updated with the following features:
Modify Location
Count Bubble
Resizable Columns
Enhanced Device Registration
|
Roadmap Feature |
Platform
Features | Description | Impact/Outcome |
Login Improvements | In this release, Appspace has improved its Login workflow with the following features:
Frontline Worker UI Update
Multiple Account Selection
Automatic SSO Login
|
RESOLVED ESCALATIONS
- AE-8937 – Tagged devices do not populate when setting custom tag rules in Playlist Channels.
- AE-10485 – Channel displays the incorrect location in the Permissions tab of the user profile.
- AE-10577 – Tagged devices do not populate when setting custom tag rules in Playlist Channels.
- AE-10707 – Thumbnail video is resized to a different resolution than when originally uploaded.
- AE-10784 – Filtering a specific building by availability and duration does not populate any results, despite being available.
- AE-10813 – Broadcast preview displays bulleted or numbered text as run-on sentences on the Employee App.
- AE-10926 – Unable to unregister devices, with the error message “Failed to unregister. Please try again.”
- AE-10971 – Downloaded ICS event does not contain the correct title and date/time of the event.
- AE-10972 – Downloaded ICS event does not include hyperlinks in the event details.
- AE-11042 – Unable to generate and download complete Reservations History report.
- AE-11048 – Unable to select more than a single channel in Quick post or event.
- AE-11053 – Channel displays the incorrect location in the Permissions tab of the user profile.
- AE-11064 – Performance issues on the Employee App.
- AE-11071 – Resources do not appear in the Reservations module, but appear in the Locations module and Employee App platform.
- AE-11121 – Performance issues resulting in slow logins with Appspace public cloud.
4 Oct 2024, Friday
Cygnus build 8.7-ac.5.6
(Internal Build)
This is an internal build focused on general platform stability, and bug fixes for upcoming or limited released features.
1 Oct 2024, Tuesday
Cygnus build 8.7-ac.5.5
(Private Cloud Only Build)
FIXED BUGS
- AP-47311 – Attempting to make a reservation, triggers the “Error getting available workspaces” error message.
RESOLVED ESCALATIONS
- AE-11190 – Unable to book resources within a zone in Map view
13 Sept 2024, Friday
Cygnus build 8.7-ac.5.4
(Private Cloud Only Build)
FIXED BUGS
- AP-46943 – Unable to delete reservations
- AP-46969 – Performance issues resulting in slow logins with Appspace public cloud.
- AP-46993 – IoT sensors stopped functioning.
29 Aug 2024, Thursday
Cygnus build 8.7-ac.5.3
RESOLVED ESCALATIONS
- AE-11121 – Performance issues resulting in slow logins with Appspace public cloud.
29 Aug 2024, Thursday
Cygnus build 8.7-ac.5.2
FIXED BUGS
- AP-46310 – IoT sensor readings are not being updated consistently and on time.
- AP-46335 – Host does not populate in the drop-down for the Visitor Kiosk card.
- AP-46535 – The Lactation Room name change is not reflected and should be listed alphabetically in the POI dropdown.
RESOLVED ESCALATIONS
- AE-11045 – Reservations canceled in Appspace are not reflected on the Google Calendar provider.
22 Aug 2024, Thursday
Cygnus build 8.7-ac.5.1
FIXED BUGS
- AP-46299 – Unable to edit Events or Quick posts on Employee App mobile.
- AP-46359 – The Employee App Reserve button does not display on resources with the in-person QR code rule.
RESOLVED ESCALATIONS
- AE-11045 – Reservations canceled in Appspace are not reflected on the Google Calendar provider.
16 Aug 2024, Friday
Cygnus build 8.7-ac.5
NEW FEATURES & UPDATES
Space Reservations
Features | Description | Impact/Outcome |
Reservable Neighborhood Improvements | Improvements to the map view functionality to allow users to interact with and make reservations for specific zones more easily, enhancing overall usability. | |
Resource Import Enhancement | This enhancement resolves a discrepancy in the Resource Import process, where the .xlsx template uses the “Facilities” column for resources, while the console displays these as “Amenities”, potentially causing confusion.
To ensure consistency and clarity, the “Facilities” column in the .xlsx template is being renamed to “Amenities” across all import and export spreadsheets. This change aligns the template with what is displayed on the console, making the import process more intuitive. The new template is available for download in this release, and Administrators exporting resources moving forward will be generated using the new .xlsx template. |
To maintain compatibility with previous versions, The Resource Import .xlsx templates generated through the Export process before this release can still be used.
However, Administrators must manually rename the “Facilities” column to “Amenities” in order to successfully import the data. This ensures that older templates remain functional with the updated system. |
Employee Communications
Features | Description | Impact/Outcome |
Quick Posts – Mentions |
The Global Mentions feature in the Employee App, is designed to revolutionize interconnectivity and reference capabilities. This enhancement allows employees to seamlessly mention colleagues not only in comments but also within articles, posts, pages, stories, and resources, significantly improving collaboration and communication across the platform. The Global Mentions feature ensures a unified user experience, making it easier for users to connect and engage with colleagues across various contexts and content types. |
Roadmap Feature |
User Location Enhancements | In this release, we have made the following behavior changes for the User’s Location.
Location in the Admin Console:
Location in the Employee App:
|
|
Stories and Pages – Authors | Subsequent (Multiple) Authors can now view and edit Pages or Stories, allowing for smoother collaboration and content management. | |
Stories and Pages – Video Banners | Authors now have the ability to upload a video as the banner for Pages or Stories, enhancing the visual impact and engagement of their content. | |
Page Editor – Tables | Authors can now insert tables directly within the Page Editor, providing a structured way to present data and enhance content organization on the page. | |
QR Code for Private Cloud Login | This feature allows admins to generate a QR code for the login URL of a private cloud or firewall-protected subdomain. Administrators can easily download, print, and distribute the QR code to users, streamlining the login process. | |
Connector Improvements | In this release, we have made the following Connector improvements:
|
|
Bidirectional Streaming Service | Real-time data streaming has been implemented for several key services, including:
This implementation ensures that these services now operate with continuous, real-time data flow, enhancing performance and responsiveness across the platform. |
Digital Signage
Features | Description | Impact/Outcome |
Device Management Modernization – Phase 2 | In this release of the Device Management Modernization phase, the Device dashboard has been updated with the following features:
Columns Customization
Tag Management (Batch Actions)
Tooltips
Action Button (Ellipsis)
|
Roadmap Feature
Columns Customization
|
Device Directory Report – Phase 2 | In this release of the Device Directory Report phase, the report now includes the following newly added fields:
|
RESOLVED ESCALATIONS
- AE-8937 – Tagged devices do not populate when setting custom tag rules in Playlist Channels.
- AE-9474 – Unable to upload video content larger than 4GB.
- AE-10014 – User with permissions unable to edit contents of the channel.
- AE-10416 – Unable to edit the visitor information, with the error message “Failed to update the visitor. Please try again.”
- AE-10469 – Advanced Channel properties and resolution settings reset after renaming the channel.
- AE-10577 – Tagged devices do not populate when setting custom tag rules in Playlist Channels.
- AE-10661 – The email notification template email logo does not scale properly due to UI issues.
- AE-10884 – Unable to register, unregister, or manage device.
- AE-10906 – The channel is synced every 60 seconds, regardless of content changes.
- AE-10910 – Resource side panel of the floor does not display the scroll bar.
- AE-10926 – Unable to unregister devices, with the error message “Failed to unregister. Please try again.”
- AE-10933 – Unable to display device tags, or batch remove tags correctly after updating to Appspace 8.7.
- AE-10946 – Non-reservable resource results are not returned when searched via the map widget.
- AE-10949 – Video content fails to loan on Pages on iOS devices.
- AE-10956 – The Channel column in Devices does not reflect the latest Channel name.
- AE-10967 – The Channel column does not display the full Channel name, and does not trigger the tooltip.
- AE-10996 – Incorrect timezone for users in India.
- AE-10998 – Articles published to the user does not display on the Employee App.
- AE-11015 – Visitor Booking and Building Pass separation does not work correctly.
- AE-11016 – Private Cloud disruptions due to API Gateway service crashing and CPU spikes.
- AE-11021 – Unable to upload video content larger than 4GB.
- AE-11043 – Unable to unregister devices, with the error message “Failed to unregister. Please try again.”
22 Aug 2024, Friday
Cygnus build 8.7-ac.4.3
(Private Cloud Only Build)
FIXED BUGS
- AP-46359 – The Employee App Reserve button does not display on resources with the in-person QR code rule.
9 Aug 2024, Friday
Cygnus build 8.7-ac.4.2
FIXED BUGS
- AP-45798 – The timer icon is displayed on all contents with natural duration in Library.
RESOLVED ESCALATIONS
- AE-11016 – Private Cloud disruptions due to API Gateway service crashing and CPU spikes.
7 Aug 2024, Wednesday
Cygnus build 8.7-ac.4.1
FIXED BUGS
- AP-45835 – The Newsfeed widget does not display on the Employee App when the theme is edited.
- AP-45980 – The Show More button is still displayed once the maximum post limit is reached.
2 Aug 2024, Friday
Cygnus build 8.7-ac.4
NEW FEATURES & UPDATES
Space Reservations
Features | Description | Impact/Outcome |
Visitor Kiosk Updates | The Visitor Kiosk check-in process now limits the display of user information to the building level, ensuring that only relevant hosts are visible when visitors check-in without an invitation.
This enhancement improves privacy by preventing the display of details for users outside the specific building, making the check-in process more secure and relevant for visitors selecting their hosts. |
Employee Communications
Features | Description | Impact/Outcome |
Quick Posts – Praises
Spotlight Feature |
Introducing Praises for Quick Posts, designed to nurture a vibrant workplace culture of recognition and appreciation. This intuitive and interactive feature allows employees to celebrate their peers’ accomplishments, aligning with our commitment to delivering a cohesive and enriching user experience. Seamlessly integrated into the app ecosystem and equipped with robust analytics capabilities, Praises is set to drive app adoption and provide valuable insights into employee sentiment and performance. Feature Highlights:
|
Roadmap Feature Future enhancements will include customizable praises, allowing personalization to align with organizational culture and values. This feature aims to enhance employee satisfaction, motivation, and overall morale within the organization. |
Quick Posts – Events
Spotlight Feature |
The Events Quick Posts has been enhanced to display a more intuitive timezone in the details section, by displaying the user’s timezone code if it matches the event.
However, if the event’s timezone differs from the user’s, the default display will show the user’s timezone code. Additionally, a dropdown option will be available to display the local timezone for the event. The “View local time” option has been expanded to clearly show the event’s local timezone, ensuring users can easily understand and manage event timings across different timezones. |
Roadmap Feature |
Digital Signage
Features | Description | Impact/Outcome |
Device Management Modernization – Phase 2 | In this release of the Device Management Modernization phase, the Device dashboard has been updated with the following features:
Left Navigation Sidebar
Tags Column
Sync Column
|
Roadmap Feature |
RESOLVED ESCALATIONS
- AE-10449 – The Appspace plugin for Outlook scrollbar disappears when searching for buildings.
- AE-10547 – Inconsistent behavior with the Zombie Meetings rule.
- AE-10602 – Unable to add users to Device Notifications in private cloud.
- AE- 10603 – Reservations History report is not accurate or aligned with the reservation event data.
- AE- 10764 – Green checkmark image as attachment in Reservation confirmation email.
- AE- 10771 – Incorrect timezone displayed when creating reservations.
- AE- 10821 – Unable to download Reservations report in .xlsx format.
- AE- 10911 – UI issues with the Device Location list tree extending beyond the border, causing text to be cut off.
- AE- 10932 – Disabling the Building QR Code does not disable the Building Pass QR Code.
- AE- 10981 – Employee App Theme layout issues when selecting 3 columns, and selecting column 3 as the primary for mobile.
13 Sept 2024, Friday
Cygnus build 8.7-ac.3.6
(Private Cloud Only Build)
FIXED BUGS
- AP-46943 – Unable to delete reservations
- AP-46969 – Performance issues resulting in slow logins with Appspace public cloud.
27 Aug 2024, Tuesday
Cygnus build 8.7-ac.3.5
(Private Cloud Only Build)
FIXED BUGS
- AP-46375 – Reserve button displayed for a resource with In-Person QR Code Actions rule on the Employee App.
- AP-45518 – Conflict with recurring events when involving multi-resources from the Google Calendar provider.
RESOLVED ESCALATIONS
- AE-11016 – Private Cloud disruptions due to API Gateway service crashing and CPU spikes.
7 Aug 2024, Wednesday
Cygnus build 8.7-ac.3.4
(Private Cloud Only Build)
RESOLVED ESCALATIONS
- AE-10950 – Event sync mismatched with the Google Calendar provider.
30 July 2024, Tuesday
Cygnus build 8.7-ac.3.3
RESOLVED ESCALATIONS
- AE-10968 – Scanning the resource QR Code redirects to the building instead of the resource.
- AE-10975 – Unable to make desk reservations via QR Code for all resources.
- AE- 11010 – Resource QR Codes fail.
26 July 2024, Wednesday
Cygnus build 8.7-ac.3.2
RESOLVED ESCALATIONS
- AE-10893 – User unable to approve pending meeting reservations on private cloud.
25 July 2024, Thursday
Cygnus build 8.7-ac.3.1
RESOLVED ESCALATIONS
- AE-10964 – Visitor Management photos are saved in the Common Library.
19 July 2024, Friday
Cygnus build 8.7-ac.3
NEW FEATURES & UPDATES
Space Reservations
Features | Description | Impact/Outcome |
Smart Suggestions UI Improvements | The Smart Suggestions user interface now features new navigational arrow buttons, providing a more intuitive browsing experience for suggested resources.
This update replaces the default horizontal scrollbars that were previously available. |
Roadmap Feature |
Points of Interest – Rename | The “Mother’s Lounge” point of interest has been renamed to “Lactation Room” to better reflect its purpose. | |
Reservations Import Enhancement | The Reservations import functionality has been enhanced to allow the import and editing of Points of Interest (POI) resources through .CSV files.
This update simplifies the process of making bulk updates. |
Employee Communications
Features | Description | Impact/Outcome |
Language Localization Improvements | The Languages dropdown list will now be displayed in both native and selected languages, in the following areas:
|
|
AI Translations Improvements | Introducing a new option allowing Authors to hide certain translations from being published on the Employee App.
Users will be able to select the “Hide from Employee App” by clicking the ellipsis of the selected language translation. |
A new option, “Hide from Employee App”, is available by clicking the ellipsis of the selected translation that is required to be hidden. |
Push Connectors API UI update | The Push Connector API user interface has been updated to support key generation and management. | |
Events Directory UI Update | The Events Directory user interface has been updated with a new filter design, and the ability to remove selected filters individually.
Additionally, the Event Capacity is displayed within the attendee section. |
|
Employee App Timeout | Administrators now have the option to configure the session timeout for employees accessing the Employee App and Appspace console. Currently, the default duration is set to 20 minutes, with 30 days being the max.
This can be configured be navigating to Users > Settings > General tab. |
Configure User timeout duration by clicking Users > Settings > General tab. |
Digital Signage
Features | Description | Impact/Outcome |
Device Management Modernization – Phase 2 | In this release of the Device Management Modernization phase, the Device dashboard has been updated with the following features:
Status Column
Updated Column
Channel Column
|
Roadmap Feature |
Common Library Microservice Update | The Common Library Microservice has been updated, fixing various bugs and escalations in the following areas:
|
RESOLVED ESCALATIONS
- AE-10015 – Unable to confirm recurring reservation due to conflict.
- AE-10267 – Reservation notifications from MS Teams Appspace Bot not functioning.
- AE-10303 – Unable to generate Space Reservations report past a certain date.
- AE-10398 – Unable to create folders in a shared folder in Common Library.
- AE-10558 – A “Confirmed” reservation is changed to “Not Confirmed” when edited in the private cloud.
- AE-10627 – Reservations remain unconfirmed due to awaiting action on optional checkpoint notices.
- AE-10715 – Selecting the resource clears the Office Hours duration field, allowing reservations without a valid duration to be confirmed.
- AE-10799 – SCIM provisioning returns an error when performing updates on some users.
- AE-10838 – Editing a Broadcast configuration without media triggers the “Failed to retrieve broadcast” error.
19 July 2024, Friday
Cygnus build 8.7-ac.2.4
(Private Cloud Only Build)
RESOLVED ESCALATIONS
- AE-10825 – Building Pass limitation issue.
16 July 2024, Tuesday
Cygnus build 8.7-ac.2.3
(Private Cloud Only Build)
FIXED BUGS
- AP-45314 – Performance issues due to SQL query syntax issue.
15 July 2024, Monday
Cygnus build 8.7-ac.2.2
RESOLVED ESCALATIONS
- AE-10828 – Unable to display PowerBI snapshots.
- AE-10898 – Reservation missing from search listing.
12 July 2024, Friday
Cygnus build 8.7-ac.2.1
FIXED BUGS
- AP-45122 – Recurring instance events with multiple resources fail to sync properly due to some resources having empty GUIDs, causing synchronization issues.
Cygnus build 8.7-ac.2
NEW FEATURES & UPDATES
Space Reservations
Features | Description | Impact/Outcome |
Places – At the Office Improvements | The At the Office building selection dropdown has been enhanced to now allow employees to dynamically search for buildings and load more results during scrolling, significantly reducing the time and effort required to locate specific buildings. |
|
Reservation Settings Improvements | The tooltips for the Provider Reservations and Recurring Reservations with Conflict settings in Reservations have been updated with the following text for better clarity on the functionality of the feature.
“This setting permits reservations with overlapping conditions to be marked as “Conflict.” Note that these reservations persist, but the host must adjust conflicting parameters to confirm the meeting. Disabling the toggle cancels conflicting meetings outright.” |
Employee Communications
Features | Description | Impact/Outcome |
Sharebox Improvements | The Sharebox has been updated with a new design, allowing users to publish both user posts and event posts directly to Communities, improving functionality and user experience. | |
Quick Posts – Events | Employees may now enhance their Events posts by adding conference links and reservation resources. The location field allows for reservation resources to be added, creating the reservation simultaneously with the event.
Additionally, employees may include a conference link using the dedicated link field. |
Digital Signage
Features | Description | Impact/Outcome |
Device Management Modernization – Phase 2 | In this release of the Device Management Modernization phase, the Device dashboard has been updated with the following features:
Device Licenses Filter
IP Address Column
Updated Column
|
Roadmap Feature |
Content Scheduling Improvements | Improvements to Content Scheduling provides users with the option of scheduling content without the need to specify an end date, allowing content to run indefinitely.
Unselected “End Date” in content schedules are indicated with the infinity symbol (∞). Conversely, selecting an “End Date” only, defaults the “Start Date” to the current date. Future schedules however will be displayed as a yellow icon, labelled “Future Schedule”, providing a visual cue for upcoming content. |
|
Common Library Microservice Update | The Common Library Microservice has been updated, fixing various bugs and escalations in the following areas:
|
FIXED BUGS
- AP-40007 – Users with pending invitations are displayed in the Management Control permissions list.
- AP-40429 – Incorrect icons are displayed for Geo, Campus, and Floor locations in the Select Location search bar.
- AP-41276 – Unable to generate Space Reservations report past a certain date.
- Ap-43636 – Entering “zone” in the Places search bar without pressing the Enter key, does not return any matches.
- AP-43893 – Deleted users and user groups are not reflected and are still displayed in the Access Permissions tab.
- AP-44600 – The default icon is displayed if an image is not uploaded to the resource.
- AP-44906 – Zones are listed under resources in the Reservations.
RESOLVED ESCALATIONS
- AE-8958 – The number of Published Channels is inaccurately displayed in Device Details.
- AE-10014 –User with permissions unable to edit contents of the channel.
- AE-10027 – Some resources fail to display their Location, Floor ID, and Floor Name values when generating the Reservations Report.
- AE-10076 – Checkpoint filter issue on the Concierge dashboard.
- AE-10332 – Building and Location fields are duplicated on the Visitor Notification email template.
- AE-10531 – Disable content is re-enabled when content is added to the Library folder.
- AE-10613 – Audio playback issues within the playlist channel, due to an unidentified Advanced Channel in the backend overriding all playlist channels.
- AE-10807 – User is unable to access Device Tasks from their location.
13 July 2024, Saturday
Cygnus build 8.7-ac.1.8
(Private Cloud Only Build)
RESOLVED ESCALATIONS
- AE-10898 – Reservation missing from search listing.
11 July 2024, Thursday
Cygnus build 8.7-ac.1.7
(Internal Build)
This is an internal build focused on general platform stability, and maintenance features.
10 July 2024, Wednesday
Cygnus build 8.7-ac.1.6
RESOLVED ESCALATIONS
- AE-10779 – The IoT framework authkey changes after being updated.
- AE-10848 – The IoT service for private clouds is not working.
3 July 2024, Wednesday
Cygnus build 8.7-ac.1.5
FIXED BUGS
- AP-45012 –A 1-second discrepancy between the channel timestamp and the device timestamp in single channel mode results in a persistent “out of sync” status.
RESOLVED ESCALATIONS
- AE-10860 – Unable to login to Appspace due to access to reCaptcha being blocked.
2 July 2024, Tuesday
Cygnus build 8.7-ac.1.4
FIXED BUGS
- AP-44837 – Manual polling timestamps are intermittently lagging by 1 second compared to the PNS (Push Notification Service) timestamps, causing minor discrepancies in the synchronization process.
1 July 2024, Monday
Cygnus build 8.7-ac.1.3
RESOLVED ESCALATIONS
- AE-10864 – Samsung Tizen and BrightSign devices lose communication and are out of sync.
- AE-10865 – Incorrect device status displayed on the new Devices dashboard UI.
29 June 2024, Saturday
Cygnus build 8.7-ac.1.2
FIXED BUGS
- AP-44916 – Retrieving account configuration during an event sync, encounters duplicate dictionary keys, resulting in ArgumentException thrown.
Cygnus build 8.7-ac.1.1
RESOLVED ESCALATIONS
- AE-10811 – Cancelled reservation changes event status from “Cancelled” to “Conflict” during event sync.
28 June 2024, Friday
Cygnus build 8.7-ac.1
NEW FEATURES & UPDATES
Space Reservations
Features | Description | Impact/Outcome |
Smart Space Suggestions for Reservations
Spotlight Feature |
Focused on simplifying the booking experience for users, Appspace introduces the Smart Space Suggestions feature to revolutionize workplace reservations. This advanced functionality provides intelligent recommendations for scheduling meetings, allocation of workspaces, organizing collaborative sessions, and planning events.
With adaptive algorithms and insightful suggestions, Smart Space Suggestions anticipates employee preferences and optimizes resource utilization, enhancing efficiency and productivity. Feature Highlights:
|
Roadmap Feature |
Places – At The Office UI Improvements | Image placeholders for employees without profile pictures now display the employee’s initials for better identification and visibility in the At The Office tab in Places, instead of the default user silhouette. | |
Concierge – Support for Private Reservations | Private Reservations is now supported in the Concierge view, ensuring reservation details are hidden from the Concierge, and only visible to attendees and the organizer. | |
Outlook Plugin Enhancement | The Outlook plugin now utilizes Microsoft Outlook’s native Booking on Behalf process, ensuring the organizer field syncs with the selected calendar provider. | |
New Reservations Setting – Default Attendance | The Default attendees to virtual is a new Reservations setting allowing administrators to set the default attendance of attendees to “Virtual” for reservations, providing a convenient option for organizations to streamline virtual attendees in remote environments. | The new “Default attendees to virtual” reservation setting is available in the Settings tab in Reservations. |
New Reservations Setting – Hide Reservations in User Profile | The Hide reservations in user profile is a new Reservations setting allowing administrators to disable or hide the Reservations tab in the Employee App User Profile, increasing privacy while minimizing distractions by ensuring colleagues only view pertinent information of the employee. | The new “Hide reservations in user profile” reservation setting is available in the Settings tab in Reservations. |
Employee Communications
Features | Description | Impact/Outcome |
Artificial Intelligence (AI) Translations
Spotlight Feature |
Introducing our new AI-based multilingual Translation feature, designed to enhance content creation by offering multiple language versions tailored to users’ preferences. Leveraging artificial intelligence for contextual understanding, this system dynamically generates content in various languages, ensuring users receive information in their preferred language. Feature Highlights:
|
Roadmap Feature This feature will be developed in multiple phases. |
Channels and Topics Improvements |
Channels:
Topics:
|
This behavior is not applicable when Channels and Topics are created via the Admin console. |
Editor Improvements | Support for Multiple Authors
New Preview Modal
WebP Image Support
|
|
Home Page Themes for Employee App | Home Page Themes now include a customization option allowing administrators to configure the number of shortcuts displayed per row on the Employee App mobile. |
Digital Signage
Features | Description | Impact/Outcome |
On-Screen Engagement – QR Codes and Reactions
Spotlight Feature |
Introducing the On-Screen Engagement feature, designed to enhance interaction with digital signage and Employee Communications content. This feature integrates QR codes on signage screens, allowing users to effortlessly access additional information by scanning the codes with their mobile devices.
Feature Highlights:
This feature enriches the viewing experience, promotes collaboration, and provides a comprehensive strategy for driving engagement through digital signage. |
Roadmap Feature |
Microsoft Teams Rooms Integration
Spotlight Feature |
Introducing the groundbreaking Microsoft Teams Rooms (MTR) integration, enabling organizations to effortlessly manage and display Appspace digital signage content on MTR devices. With seamless integration and ease of use, this feature maximizes screen real estate, consolidates messaging, enhances communication, and elevates the end-user experience across the organization.
In this Limited Release, Appspace will only support and certify upon Windows-based MTR devices, to ensure compatibility and performance as referenced here: https://learn.microsoft.com/en-us/microsoftteams/rooms/certified-hardware?tabs=Windows |
Roadmap Feature
Limited Release |
Real-Time App Communication – Channel Updates | The Appspace App is enhanced by leveraging the real-time app communication architecture, and replacing the current polling method. This upgrade will significantly improve user experience, reduce perceived issues, and decrease the load on our cloud infrastructure. Additionally, it will enable future capabilities and functionalities.
In this release, we introduce the new Push Notification mechanism that ensures Appspace registered devices receive immediate push notifications when Channels are published or modified, including playlist content changes by an Author. |
Roadmap Feature |
BrightSign – Device Properties Control | BrightSign’s OS version 8.2.72 and BrightAuthor version 1.6.29 introduced a new feature that allows users to view and modify settings through the BSN.cloud Properties Panel or API.
Leveraging on this feature, organizations now have the capabilities of controlling Appspace App device properties via BSN.cloud. |
To ensure backward compatibility, this feature must be enabled in custom presentations or plugins, as the supervisor will not apply these settings by default.
Natively supported and enabled in BrightAuthor presentations version 1.6.29 or later, but requires manual activation for custom scripts. |
Appspace App for Devices – Support for Windows 11 | Support for Windows 11 on Appspace App for Devices. | Firmware Support |
Appspace App for Devices – Support for iOS 17 | Support for iOS 17 on Appspace App for Devices. | Firmware Support |
Appspace App for Devices – Support for ChromeOS 120 | Support for ChromeOS 120 on Appspace App for Devices. | Firmware Support |