Configure Appspace App for Barco Devices via XMS Cloud

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Barco is an Appspace partner that has self-certified their ClickShare Base Units, primarily their CX30 and CX-50 models which are wireless conferencing devices that cover a range of conference room sizes and implement Appspace PWA for digital signage applications.

Barco ClickShare is an award-winning wireless meeting room system for easy video conferencing, collaboration and presentation in the modern workplace. It seamlessly connects your laptop to the room display, audio, and video equipment in any conference room, so you can start your meeting in less than 7 seconds with just one click via the ClickShare Button or App.

Self-Certified Devices Disclaimer
  • As there are a significant number of devices running the operating systems we support and a range of manufacturing standards, we can only assure the compatibility of the OS and the firmware versions that are actively tested by our partner organizations, as listed on this page.
  • Reference models are device models that partner organizations have tested in their product engineering labs.
  • You may use devices that have similar specifications to the reference models listed, however, we recommend you work with a systems integrator or an Appspace reseller to ensure the target devices are suitable for your deployment type and specific use case. If you do not have such a partner, please contact us and we’ll be happy to make some introductions.

This article provides Administrators with guidance to configure and register self-certified Barco ClickShare devices with the Appspace App.

Prerequisites

  • An Account Owner or Location Admin user role with the Platform User license assigned.
  • Sufficient Device Licenses when registering the device, and Content Licenses if displaying premium content.
  • Ensure the device meets the manufacturer’s minimum hardware and technical specifications, as per our Appspace Compatible and Self-Certified Devices article.
  • Ensure your network is configured to allow Appspace allowed URLs and network ports.
  • Ensure the device clock is set to automatically retrieve time from a Network Time Protocol (NTP) server, with the correct time zone for it to sync correctly with the Appspace server.
    Note
    • Appspace Cloud servers are configured to retrieve time from an NTP server by default. If an On-prem server is used, ensure the server is configured to retrieve time from an NTP server automatically.
    • Appspace timezone configuration includes time zones other than GMT. This enables users with daylight savings to adjust time accordingly.

Device Specific Prerequisites

  • Ensure the Barco ClickShare device is running firmware 2.14 or later.
  • Ensure the Barco ClickShare device has been provisioned on the XMS Cloud.

Configure Barco ClickShare Devices via XMS Cloud

Perform the following instructions on your XMS Cloud platform.

  1. Log in to your XMS Cloud platform with your myBarco admin credentials.
  2. Select the organization/tenant where the Barco ClickShare device is provisioned, if you have access to more than one organization/tenant account.
  3. On the Devices page, select your Barco ClickShare device and click Edit.
  4. Click the Digital Signage tab to access the Digital Configuration page.
  5. Proceed to configure the Appspace App URL:
    • Select Enable Signage to enable the digital signage feature.
    • Enter the following Appspace App URL in the Signage Content URL field.
      • Public Cloud: https://cloud.appspace.com/app/?registrationmode=passive
      • Private Cloud: https://<customer>.cloud.appspace.com/app/pwa/?registrationmode=passive
  6. Once completed, click Save.
  7. Proceed to register the Barco ClickShare device with Appspace via the 6-character code displayed on the registration screen.

Technical Limitations

The following are some known issues and limitations:

  • Resolution limited to 1080p @ 30 fps video (8Mbps max bitrate for CX-50, 5Mbps max or lower bitrate for CX-30)

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