The IAdea WRP-1000, XMP-7500, and XDS-2288 devices offer robust performance and versatile functionality, seamlessly integrating with Appspace to deliver exceptional digital signage experiences.
Self-Certified Devices Disclaimer
- As there are a significant number of devices running the operating systems we support and a range of manufacturing standards, we can only assure the compatibility of the OS and the firmware versions that are actively tested by our partner organizations, as listed on this page.
- Reference models are device models that partner organizations have tested in their product engineering labs.
- You may use devices that have similar specifications to the reference models listed, however, we recommend you work with a systems integrator or an Appspace reseller to ensure the target devices are suitable for your deployment type and specific use case. If you do not have such a partner, please contact us and we’ll be happy to make some introductions.
This article provides Administrators with guidance to configure and register self-certified IAdea devices with the Appspace App.
Prerequisites
- An Account Owner or Location Admin user role with the Platform User license assigned.
- Sufficient Device Licenses when registering the device, and Content Licenses if displaying premium content.
- Ensure the device meets the manufacturer’s minimum hardware and technical specifications, as per our Appspace Supported Devices and Operating Systems article.
- Ensure your network is configured to allow Appspace allowed URLs and network ports.
- Ensure the device clock is set to automatically retrieve time from a Network Time Protocol (NTP) server, with the correct time zone for it to sync correctly with the Appspace server.
Note
- Appspace Cloud servers are configured to retrieve time from an NTP server by default. If an On-prem server is used, ensure the server is configured to retrieve time from an NTP server automatically.
- Appspace timezone configuration includes time zones other than GMT. This enables users with daylight savings to adjust time accordingly.
Device Specific Prerequisites
- Download the Appspace for Android installation client (android-arm7-prod.apk) from your Appspace cloud account.
- IAdea guides for reference:
Install Appspace on IAdea Devices via Android Debug Bridge (ADB)
Alternative Instructions
Alternatively, you may also sideload the Appspace App for Android via a USB drive or SD card by following the instructions outlined in the How to install 3rd-party Android apps or apk?
- Download the Appspace for Android installation client (android-arm7-prod.apk) from your Appspace cloud account.
- Article: https://support.iadea.com/hc/en-us/articles/213089626-How-to-install-3rd-party-Android-apps-or-apk
Perform the following instructions on your IAdea device’s interface.
- Navigate to the Basic Settings page, and click on Ethernet settings.
- On the general Android settings page, click the menu (burger icon), and scroll down to the About device section.
- Click the Build Number seven (7) times to enable Developer Options.
- Navigate back to Settings, and click Developer Options.
- Scroll down and enable USB Debugging, and install the Appspace for Android installation client using the following Android Debug Bridge (ADB) command:
adb install -r android-arm7-prod.apk
- Once installed, proceed to configure the IAdea AppStart settings to launch the Appspace App by following the instructions outlined in the section below.
Configure Appspace App on IAdea Devices
Perform the following instructions on your IAdea device’s interface.
- Navigate to the Basic Settings page, and click Advanced.
- Click Content > AppStart, and enter the Appspace App’s package name.
- Once AppStart has been configured, click Play from the Basic Settings page to launch the Appspace App.
NoteIf you do not know the app’s package name, you may obtain it by using the ADB tool to run the following command:
-
adb shell pm list packages
-
- Proceed to register the IAdea device with Appspace via the 6-character code displayed on the registration screen.
Technical Limitations
The following are some known issues and limitations:
- Codec only supports single video playback.
- It only supports some RTSP video streams.
- Transitions issues with Cards:
- Transitions display another card in the background of the transition.
- A brief black screen is displayed between transitions.