Marlin Frequently Asked Questions (FAQs)
August 13, 2024
This article provides Marlin users with answers to the most frequently asked questions to help them get started on the Appspace platform.
Tag: Support
End of Support for Legacy Devices
February 8, 2024
As of July 31st 2023, Appspace will no longer provide support to legacy devices that are currently end-of-life, and is no longer supported by the manufacturer. These legacy devices not only have stopped receiving security patches, but may also not be able to support the latest security and network protocols currently implemented on the Appspace platform.
Supported Content & Device Capabilities
May 1, 2024
Find supported image types, video formats, video playback requirements, content delivery modes, etc. for devices in each operating environment supported by the Appspace App.
Deprecating Support for Legacy Devices (TLS 1.0/1.1)
February 8, 2024
Appspace will begin phasing out support for the TLS 1.0/1.1 security protocols and will no longer support any connections to the platform or devices using the TLS 1.0/1.1 security protocol.
On-Prem Upgrade Paths & End-Of-Support Dates
February 8, 2024
This article lists the Appspace on-prem upgrade paths necessary for upgrading your Appspace on-prem deployments, and the end of support dates for older versions.
Grant Users Access to Support Portal
February 8, 2024
Grant admin or user permissions to additional users for access to the Appspace Support portal.