Appspace 8.8 Lynx Release Notes for Cloud

The Public Cloud release notes for the Appspace 8.8 Lynx platform contain valuable information on the latest features, enhancements, bug fixes, and resolved escalations available in each public cloud release. 

For Appspace Cloud security compliance information and release cadence, please refer to our Appspace Trust and Cloud Architecture & Platform Release Cadence pages.

The following is the release management schedule as per our Release Calendar for Public Cloud:

  • New Appspace functionality and major platform optimizations will now be released under a quartely release cycle, scheduled at 08:00 pm CST on Friday.
  • Scheduled minor feature updates, cloud service optimizations, and bug and escalation fixes are typically scheduled at 08:00 pm CST time throughout the week, typically on a Tuesday or Friday.
  • Critical updates including security patches or emergency fixes that support the reliability and availability of the Appspace platform will be deployed as necessary and as soon as it is administratively feasible.
Important

7 Oct 2024, Monday

Lynx build 8.8-ac.1.4

(Private Cloud Only Build)

FIXED BUGS

  • AP-47581 – Reservation IoT service recovery issues when restarted during data processing.

RESOLVED ESCALATIONS

  • AE-10860 – Unable to log in due to organization’s policy restrictions against ReCaptcha.
  • AE-11210 – Unable to log in to Employee App for Microsoft Teams or Outlook add-in on private cloud.
  • AE-11298 – Unable to log in to Appspace Places on Outlook due to authorization failure.
  • AE-11301 – Unable to log in to Employee App for Microsoft Teams
  • AE-11310 – Login issues when Appspace is configured for SSO or Appspace credentials.

4 Oct 2024, Friday

Lynx build 8.8-ac.1.3

RESOLVED ESCALATIONS

  • AE-10860 – Unable to log in due to organization’s policy restrictions against ReCaptcha.
  • AE-11210 – Unable to log in to Employee App for Microsoft Teams or Outlook add-in on private cloud.
  • AE-11298 – Unable to log in to Appspace Places on Outlook due to authorization failure.
  • AE-11301 – Unable to log in to Employee App for Microsoft Teams
  • AE-11310 – Login issues when Appspace is configured for SSO or Appspace credentials.

30 Sept 2024, Monday

Lynx build 8.8-ac.1.2

FIXED BUGS

  • AP-47600 – The Upload and Create buttons are not disabled for users with only read permissions in Library.

1 Oct 2024, Tuesday

Lynx build 8.8-ac.1.1

FIXED BUGS

  • AP-47544 – Devices and “All users” are displayed in the AUDIENCES section of the Publish to Audiences dropdown menu.

RESOLVED ESCALATIONS

  • AE-11300 – Unable to view tag devices on the new Devices UI dashboard.

27 Sept 2024, Friday

Lynx build 8.8-ac.1

NEW FEATURES & UPDATES

Visitor Management

Features Description
New Rule/Constraint –  Multiple Check-ins The Multiple Check-ins and Check-outs rule allows Visitors to check in and out multiple times, ensuring they can be safely tracked within the building premises.
Visitor Management Enhancements Visitor Management has been enhanced to enable Visitor Invitations to buildings without requiring them to be marked as reservable. This update allows organizations to invite visitors to buildings without altering the building’s reservable status.

As long as the “Allow Visitor Reservations” rule is enabled, visitors can be invited without generating building passes or adding the building to the building pass view in the Employee App. This ensures that locations not meant for regular employee visits can still accommodate visitors when necessary.

This feature was released as part of the Cygnus 8.7-ac.4 interim release.

Visitor Kiosk Improvements

The Visitor Kiosk improvements allows drop-in visitors to be able to select another host (from the same location), if the original host had not responded to the visitor’s request within a certain duration.

This feature was released as part of the Cygnus 8.7-ac.4 interim release.

Space Reservations

Features Description
Space Reservation Improvements Non-Busy Reservations

  • Empower employees to not only book resources, but also manage their availability by designating their booking as “Busy” or “Free” within their personal calendars.
  • This allows employees to reserve resources without affecting their calendar availability, promoting flexible meeting scheduling.
  • This feature can be configured in the Reservation Settings, by selecting one of the following options from the Free/Busy Reservations dropdown menu:
    • Default to Busy
    • Default to Free

      Note
      If “Default to Busy” is selected, all reservations will default to busy, except for bookings with an “All Day” duration, automatically defaulting the Busy/Free toggle switch to “Free”.

Employee Communications

Features Description
Audiences

Spotlight Feature

Appspace Audience is a revolutionary user content-targeting feature enabling organizations to create and manage user groups based on dynamic attributes such as job titles, departments, or the reporting manager. This ensures the right content reaches the right people at the right time, fostering stronger connections and streamlined communication.

Key Features:

  • Dynamic audience segmentation: Allows for targetted content based on specific roles, responsibilities, or interest.
  • Automated updates: Ensures audiences stay current as employee attributes change, eliminating manual upkeep.
  • Improved communication relevance: Delivers personalized content that resonates with each recipient.
  • Enhanced engagement: Drives higher engagement and action with targeted messaging.

The Audience module is only accessible to Account Owners and Location publishers within the Appspace console.

Artificial Intelligence (AI) Image Generation

Spotlight Feature

Utilize the Artificial Intelligence (AI) image generator to create stunning visuals just by simply describing the scene, objects, and style that is envisioned and have AI effortlessly craft high-quality images that capture the imagination.

Currently supported in Pages and Stories.

Translation Improvements

Spotlight Feature

Translations now allow users to translate user-generated content and comments directly within the platform, fostering a more inclusive and collaborative environment within the workspace.

Supports the following user-generated content:

  • User Posts
  • Event Posts
  • Praises

Supports user comments on all post types.

Quick Posts – Praises

Spotlight Feature

Introducing Praises for Quick Posts, designed to nurture a vibrant workplace culture of recognition and appreciation. This intuitive and interactive feature allows employees to celebrate their peers’ accomplishments, aligning with our commitment to delivering a cohesive and enriching user experience.

Seamlessly integrated into the app ecosystem and equipped with robust analytics capabilities, Praises is set to drive app adoption and provide valuable insights into employee sentiment and performance.

Feature Highlights:

  • Pre-Defined Praises: Offers a selection of ready-to-use compliments across diverse categories for quick and effective acknowledgment.
  • Direct Praise Functionality: Employees can easily praise colleagues within the platform, with public acknowledgments visible to the team, amplifying the positive impact.
  • Enhanced Engagement: Encourages positive interactions and boosts morale through regular recognition and appreciation.

Future enhancements will include customizable praises, allowing personalization to align with organizational culture and values. This feature aims to enhance employee satisfaction, motivation, and overall morale within the organization.

This feature was released as part of the Cygnus 8.7-ac.4 interim release.

Quick Posts – Mentions

Spotlight Feature

The Global Mentions feature in the Employee App, is designed to revolutionize interconnectivity and reference capabilities. This enhancement allows employees to seamlessly mention colleagues not only in comments but also within posts, pages, stories, and resources, significantly improving collaboration and communication across the platform.

The Global Mentions feature ensures a unified user experience, making it easier for users to connect and engage with colleagues across various contexts and content types.

The Global Mentions feature has been extended to enable users to tag the following in the Comments, Sharebox, Page, and Stories within the Employee App:

  • People
  • Spaces (Communities, Topics, Channels)
  • Pages
  • Stories
  • Events
  • Resource

This feature was released as part of the Cygnus 8.7-ac.6 interim release.

Employee Communication Engagement Aimed at significantly boosting user interaction and content organization, this initiative introduces three new features, capitalizing on the rising popularity of Communities.

  • Feed Notifications Level Settings – Keep informed and engaged with instant or scheduled summaries of content updates from selected Channels, Topics, or Communities.
  • Pin Content to Feeds – Feed managers can now pin crucial content, like Community Rules or essential announcements, to the top of the main feed for increased visibility and user engagement.
  • Bookmark Posts – Bookmark favorite Posts for easy access later. This new feature streamlines personal content management, making it effortless to revisit important information and discussions.
Console Management Improvements for All Post Types

Limited Release

Streamline content moderation, organization, and discovery with a unified content management dashboard, a centralized hub empowering Location Publishers and console users to efficiently manage all Appspace posts in one convenient location.

Key Features:

  • CRUD Operations – Manage create, read, update, and delete actions for all posts types from a single location on the Appspace console.
  • Advanced Filtering – Refine content to precisely target and locate posts based post types, languages, publishers, dates, author, tags, and feeds.
  • Reported and Featured Content – Quickly identify, manage, and take action on reported posts, while also be available to easily feature high-value content for increased visibility.
  • Streamlined Moderation – Moderate content efficiently, ensuring alignment with community guidelines and brand standards.
Employee App Theme – Newsfeed Widget The Newsfeed widget for the Employee App theme has been improved with a filtering feature, allowing Administrators to filter or customize the posts displayed to employees.
Communities Improvements Introducing the Creation Delegation settings option for Communities, empowering Administrators the ability to delegate the following community settings to users:
  • Community creation.
  • Community privacy settings.
  • Community membership setting.
Global Search Refactor

Limited Release

Redefining how information is discovered within the Employee App, the Global Search feature has been revamped to provide lightning-fast results and intuitive search capabilities.

Key Updates:

  • Contextual Search Relevance – Global Search now goes beyond simple keyword matching. The intelligent search engine understands the context and intent of queries, delivering highly relevant results across the Employee App platform, even if specific keywords aren’t present.
  • Spotlight on Search UI – Experience a sleek, redesigned Global Search UI that’s now front and center in the Employee App. It’s contextually aware, appearing wherever users are, and offering instant access to powerful search tools.
  • Search Result Highlighting – Pinpoint crucial information instantly with intelligent highlighting in search results. The UI dynamically emphasizes the most pertinent content, tailored to specific search queries.
  • Crafted Experiences – Experience tailored search results that highlight the most relevant information for each content type, whether it’s looking for news articles, announcements, or policies.
Connector Improvements In this release, we have made the following improvements to the Pull, Push, and SharePoint Connectors:

  • Support mapping content to Pages.
  • Support mapping content to Stories.
Employee App Editor Improvements In this release, the following improvements have been made on the Employee App content editor:
  • Support for tables in Pages.
  • Support for image cropping.

Digital Signage

Features Description
Microsoft Teams Rooms Integration

Spotlight Feature

Introducing the groundbreaking Microsoft Teams Rooms (MTR) integration, enabling organizations to effortlessly manage and display Appspace digital signage content on MTR devices. With seamless integration and ease of use, this feature maximizes screen real estate, consolidates messaging, enhances communication, and elevates the end-user experience across the organization.

Appspace will only support and certify upon Windows-based MTR devices, to ensure compatibility and performance as referenced here: https://learn.microsoft.com/en-us/microsoftteams/rooms/certified-hardware?tabs=Windows

Device Directory Report – Phase 2 In this phase of the Device Directory Report, the report now includes the following newly added fields:
  • Application Name (Channel Name)
  • IP Address
  • Health Status (Device Status)
  • Date Since Offline
  • Sync Status
  • Tags

This feature was released as part of the Cygnus 8.7-ac.5 interim release.

Device Management Modernization – Phase 2 The Device dashboard has undergone significant improvements and optimizations in phase 2 of the Device Management Modernization initiative. With most of the improvements released during Cygnus 8.7-ac.x interim releases, we would like to highlight the following features as they had been further refined after its initial release.

Feature Highlights:

  • Persistent User Settings, allows for the retention of applied filters, sorting options, and search results even after navigating away from the Devices page.
  • Optimized Table View, provides enhanced readability and consistent column sizes (also customizable) across various screen dimensions.
  • Streamlined Device Registration, for a more user-friendly and visually appealing device registration process.
  • Collapsible Sidebar, for screen real-estate optimization.
Appspace App for Devices – Support for ChromeOS LTS 126

Firmware Support

Support for ChromeOS LTS 126 on Appspace App for Devices.

This feature was released in Appspace App for Devices 2.74.

Platform

Features Description
Appspace Login Improvements The Appspace login experience has been revitalized with a focus on modernity, user-friendliness, and efficiency. Below is a list of improvements made:

Modernized UI

  • React Integration – We’ve completely revamped the login process with our new React UI standard, delivering a visually cohesive, responsive, and modern experience on any device.

Single Sign-On

  • SSO Prioritization – We’ve streamlined your login experience by intelligently prioritizing SSO. If SSO is enabled for your account, you’ll be automatically directed to your identity provider, saving you time and hassle.
    The specific redirect process will depend on your SSO configuration:
    • SSO Mandatory – If SSO is mandatory for your account, users who have entered their email address will be automatically redirected to your SSO login flow.
    • SSO Optional – SSO is now prioritized during login. For accounts with optional SSO, a brief pause after entering your email allows you to choose password login if desired.
  • Clearer Instance Selection – Users with access to both public and private cloud instances will now be presented with a clear selection screen, ensuring they can easily choose the correct instance for login. This enhancement prevents accidental logins to the wrong cloud environment.
  • Direct Private Cloud Access – When accessing Appspace through your organization’s domain (ie. company.com) and possessing solely a private cloud account, employees will be seamlessly directed to the private cloud login, bypassing any extraneous steps.

Seamless Mobile Access

  • Seemless App Launch – Logging into the Appspace platform now seamlessly redirects you to the Appspace App if it’s installed, eliminating the need to manually switch between your browser and the app.
  • QR Code Login – Administrators can now generate personalized QR codes for employees, facilitating swift and secure access to Appspace. Share these codes through email, display them on digital signage, or integrate them into internal communications. Employees simply scan the code with their mobile device for instant access to the correct Appspace instance. If the Appspace App is installed, it will even launch automatically on Android or iOS devices.

Frontline Worker Login Streamlined

  • Consolidated Login: The Frontline worker login process has been simplified by consolidating the Username/Phone and Email login options into a single, streamlined form.

Enhanced Admin Controls and QR Code Login

  • Customizable Session Timeout – Administrators now have the ability to customize session timeout settings in the Appspace console. (Note: If SSO is configured, the system follows the SSO’s predefined rules.)
Login Improvements – Mobile Accessing an Appspace URL or scanning an Appspace QR code on a mobile device will now seamlessly launch the Appspace App (if installed) or open the corresponding link in your mobile browser (if not installed).

If Appspace App is installed on the mobile device:

  • Public Cloud – launches the Appspace App.
  • Private Cloud – launches the Appspace App with the private cloud link (auto-populated).
  • Frontline Worker Public Cloud – launches the Appspace App with Frontline Worker sub-domain linked (auto-populated).
  • Existing Login (same instance) – User remains logged in.
  • Existing Login (different instance) – User is treated as a New User.

If Appspace App is not detected on the mobile device, the mobile’s native browser is launched with the Appspace URL.