Appspace 8.8 Lynx Release Notes for Cloud

The Public Cloud release notes for the Appspace 8.8 Lynx platform contain valuable information on the latest features, enhancements, bug fixes, and resolved escalations available in each public cloud release. 

For Appspace Cloud security compliance information and release cadence, please refer to our Appspace Trust and Cloud Architecture & Platform Release Cadence pages.

The following is the release management schedule as per our Release Calendar for Public Cloud:

  • New Appspace functionality and major platform optimizations will now be released under a quartely release cycle, scheduled at 08:00 pm CST on Friday.
  • Scheduled minor feature updates, cloud service optimizations, and bug and escalation fixes are typically scheduled at 08:00 pm CST time throughout the week, typically on a Tuesday or Friday.
  • Critical updates including security patches or emergency fixes that support the reliability and availability of the Appspace platform will be deployed as necessary and as soon as it is administratively feasible.
Important

12 Nov 2024, Tuesday

Lynx build 8.8-ac.4.1

FIXED BUGS

  • AP-48594 – The Search functionality on the Employee App is currently not returning search results for Pages.

RESOLVED ESCALATIONS

  • AE-11408 – Unable to access Microsoft Teams and Employee App after private cloud outage.

8 Nov 2024, Friday

Lynx build 8.8-ac.4

NEW FEATURES & UPDATES

Space Reservations

Features Description
Map Improvements This enhancement streamlines the user experience, providing clear and context-aware navigation based on the reservability of each zone. When clicking on a zone:
  • Reservable Zone: The reservation sidebar opens automatically, and the map zooms in to provide a detailed view of the reserved area.
  • Non-Reservable Zone or No Nested Resources: The map simply zooms in on the selected zone, allowing for closer inspection without triggering the reservation process.

Employee App

Features Description
Spotlight Search The Spotlight Search feature enables users to quickly locate desired content. The search results highlight keywords, making it a powerful tool for efficient information retrieval.
Posts – Impressions The Social bar on Posts now includes an Impressions counter, displaying the total number of times the content has been displayed, regardless of whether it was clicked or interacted with.

Platform

Features Description
Connector Improvements The Connectors integration now offers enhanced functionality and control over imported content.
  • Administrators can now export connector logs for analysis and troubleshooting.
  • A new “Post Editing Permission” toggle has been added to the Connector Settings page, enabling control over whether imported posts can be edited within the platform.
  • When editing synced posts, users will be presented with a warning message to prevent unintended modifications.

Additionally, support for inline images, inline tables, and simple formatting has been added to further enhance content integration.

Audience Improvements Enhance your audience targeting with these new attributes in the Rule-based Audience Builder:
  • Joined date
  • Last logged in
  • Manager

RESOLVED ESCALATIONS

  • AE-11243 – Social reactions are not initialized with the system’s default settings.
  • AE-11292 – API batch call for updating user home locations fails intermittently.
  • AE-11294 – Recurring reservations become locked in an uneditable state, preventing users from deleting them.
  • AE-11350 – Request to revert recent behavior changes with zone resources.
  • AE-11389 – Unable to make reservations on the private cloud.
  • AE-11408 – Unable to access Microsoft Teams and Employee App after private cloud outage.
  • AE-11423 – Unable to access channels on the private cloud.

9 Nov 2024, Saturday

Lynx build 8.8-ac.3.3

(Private Cloud Only Build)

FIXED BUGS

  • AP-48006 – Account linking issue for SSO with disabled modern authentication.
  • AP-48434 – The generated Analytics report is still available even after deletion.

5 Nov 2024, Tuesday

Lynx build 8.8-ac.3.2

FIXED BUGS

  • AP-48456 – Uploading content to the Library returns the “400 Bad Request” error message.

2 Nov 2024, Saturday

Lynx build 8.8-ac.3.1

RESOLVED ESCALATIONS

  • AE-11004 – Reports are not being emailed to assigned users.

1 Nov 2024, Friday

Lynx build 8.8-ac.3

NEW FEATURES & UPDATES

Platform

Features Description
Connector Improvements The Post module in the admin console now clearly identifies posts synced from connectors and provides a warning when editing those posts. Additionally, administrators can filter posts based on connector status for improved organization and management.

A new “Logs” section has been added to the Connectors module, allowing administrators to easily monitor connector activity and troubleshoot any potential issues.

RESOLVED ESCALATIONS

  • AE-10231 – Broadcasts are inconsistent when pushed to devices.
  • AE-10372 – Inaccurate device count displayed between the Device dashboard and Account Management portal.
  • AE-10466 – Appspace Outlook add-ins do not display the floor maps for buildings searched.
  • AE-10700 – Checkpoint notification emails are not functioning correctly, confirming reservations even when uncompleted.
  • AE-10786 – Notification email sent to all meeting attendees, instead of just the organizer.
  • AE-10813 – Broadcast previews in the Employee App display run-on sentences when containing numbered or bulleted lists.
  • AE-10824 – Device Summary reports were not delivered as expected.
  • AE-10830 – Unintended declined reservation email notifications sent.
  • AE-10940 – Okta SCIM de-provisioning issue resulting in a validation error preventing user suspension.
  • AE-11050 – The Appspace Outlook extension is unable to display all buildings or resources within buildings.
  • AE-11183 – Unable to change the Home Location of users that are still pending.
  • AE-11197 – Unable to send the user an Appspace user invitation.
  • AE-11198 – Duplicate Device Summary reports are being sent at different times.
  • AE-11212 – The correct device status is not reflected in the Device listing table.
  • AE-11253 – Unable to add events to Apple Calendar via ICS file from the Employee App on iOS devices.
  • AE-11262 – Location Admin is unable to delete the Text Ticker widget from the multi-zone channel.
  • AE-11289 – In-app browser issues when clicking the hyperlinks within posts on the Employee App on iOS devices.
  • AE-11334 – Performance issues with database on the private cloud.
  • AE-11361 – Device status discrepancy between Appspace console and API results.

9 Nov 2024, Saturday

Lynx build 8.8-ac.2.5

(Private Cloud Only Build)

FIXED BUGS

  • AP-48005 – Account linking issue for SSO with disabled modern authentication.

Lynx build 8.8-ac.2.4

(Internal Build)

This is an internal build focused on general platform stability and bug fixes.

30 Oct 2024, Wednesday

Lynx build 8.8-ac.2.3

(Private Cloud Only Build)

RESOLVED ESCALATIONS

  • AE-11004 – Reports are not being emailed to assigned users.

16 Oct 2024, Wednesday

Lynx build 8.8-ac.2.2

(Private Cloud Only Build)

FIXED BUGS

  • AP-47926 – Unable to copy content to Library.

14 Oct 2024, Monday

Lynx build 8.8-ac.2.1

(Private Cloud Only Build)

FIXED BUGS

  • AP-47838 – Editing the visitor invitation triggers an error if the visitor is an employee (registered user).

RESOLVED ESCALATIONS

  • AE-11340 – Users affected by login issues after the latest private cloud update.
  • AE-11346 – Certain zones are not displaying under Resources based on the way it is titled.

11 Oct 2024, Friday

Lynx build 8.8-ac.2

NEW FEATURES & UPDATES

Visitor Management

Features Description
Visitor Management Resource Rules – Multiple Check-ins The Multiple Check-in/Check-out rule has been refined to exclusively apply to specific users or groups that had been designated, ensuring only authorized individuals can utilize the multiple check-in and check-out functionality.

This resolves an issue where the rule was applied to non-designated users.

Space Reservations

Features Description

Pathfinding

Spotlight Feature

Introducing the new Pathfinding feature, designed to enhance our map solution with optimal point-to-point navigation within environments. Previously reliant on Enhanced Services’ elite kiosk, this update brings productized pathfinding capabilities to the Locations module, featuring a new map setup and configuration tools.

Administrators have the ability to define walking paths and resource relationships, ensuring accessibility. They can manage nodes and segments directly within the interface. End users can easily find directions by defining start and end locations, with the system providing clear, point-to-point guidance. This update significantly improves navigation and accessibility across mapped environments.

Feature Highlights:

  • Point-to-point navigation without tracking the user’s real position.
  • Multi-layer map setup for varied visualizations.
  • Accessibility features for creating routes that bypass obstacles like stairs.

Reservation Services 2.0: Catering Management

Spotlight Feature

Introducing Reservation Services 2.0, a significant enhancement aimed at providing a seamless experience and addressing crucial gaps, such as Catering Management. Developed across two releases, this feature set is designed to refine and sustain existing processes while adding comprehensive new capabilities.

Feature Highlight:

  • Comprehensive Catering Features: A dedicated module tailored to meet the specific demands of catering operations.
  • Seamless Catering Task Management: Centralized planning, ordering, tracking, and management of catering services for streamlined operations.
  • Enhanced Efficiency and Organization: Improved user experience through a focused module on Catering Management, enhancing overall efficiency and organization for catering-related activities.

Reservation Services 2.0 promises to elevate the user experience by providing a more integrated and efficient approach to managing reservations and catering services.

Space Reservation Improvements

Resource Lock

  • A temporary lock feature to streamline resource bookings, preventing double-bookings by securing a resource for a set period while the employee is actively making the reservation.
  • The resource lock activates upon resource or time selection and remains in effect for a configurable duration, ensuring others cannot book the same resource simultaneously. If the employee becomes inactive, or does not complete the reservation within the duration, the lock lifts automatically, making the resource available again.

Employee Communications

Features Description
Updated Videos UI Selection The updated Videos section in the Employee App features a fresh, user-friendly design and powerful enhancements to elevate your viewing experience. Easily discover and enjoy the content you need with intuitive navigation and a dedicated search bar.

Quickly find videos using the new search bar, filter your “My Videos” for personalized content, and stay up-to-date with sorting options like “Recent” and “Popular.”

In-App Notifications update In this latest update, In-App Notifications ensures employees will never miss an important announcement or an engaging discussion again. By setting the feed notification level to “All”, employees will receive timely updates directly within the Appspace App whenever new content is published. 
Employee App Editor Improvements The Employee App Editor has been improved with the following authoring features:

  • Divider
  • Font Colors
  • Highlight Colors

Platform

Features Description
Posts Management The new Posts Management module empowers Location Publishers (administrators) with a centralized hub to efficiently manage all Appspace posts, streamlining moderation, organization, and discovery within a single location.

Stories, Pages, User Posts, Event Posts, Praises, and future post types will now be readily accessible within a single comprehensive dashboard. Apart from the usual CRUD operations and filtering capabilities, the Posts Management module revolutionizes content moderation by providing quick identification when addressing reported or inappropriate content, ensuring the platform remains safe, engaging, and aligned with community guidelines.

Key Features:

  • CRUD Operations – Manage create, read, update, and delete actions for all posts types from a single location on the Appspace console.
  • Advanced Filtering – Refine content to precisely target and locate posts based post types, languages, publishers, dates, author, tags, and feeds.
  • Reported and Featured Content – Quickly identify, manage, and take action on reported posts, while also be available to easily feature high-value content for increased visibility.
  • Streamlined Moderation – Moderate content efficiently, ensuring alignment with community guidelines and brand standards.
Broadcasts Updates – Audiences Broadcasts now support publishing to Audiences, allowing for targeted broadcasts that are tailored to specific job positions, departments, or locations.

RESOLVED ESCALATIONS

  • AE-10493 – Attendees receive two check-in reminder notification emails simultaneously.
  • AE-10599 – Attendees receive duplicate confirmation emails after the reservation time has been updated.
  • AE-10678 – Attendees receive checkpoint reminder notification emails, even after the reservation has been canceled.
  • AE-10757 – The reset password hyperlink is missing from the reset password email sent from Appspace cloud.
  • AE-10814 – Unable to invite user, due to user already existing.
  • AE-11065 – Slow page loading times when accessing the Themes landing page.
  • AE-11114 – Unable to view information of two users when generating the Reservation reports.
  • AE-11121 – Performance issues resulting in slow logins with Appspace public cloud.
  • AE-11180 – Multiple downtimes flagged on the private cloud.
  • AE-11260 – Visitor Management user group permissions are not carried over to the Employee App.
  • AE-11268 – Incorrect Outlook version indicated by the Outlook Add-in for Appspace.
  • AE-11273 – Unable to rename channels on the private cloud.
  • AE-11326 – Linked Mediazones are not displayed in the dropdown after the Lynx update.

15 Oct 2024, Tuesday

Lynx build 8.8-ac.1.7

(Private Cloud Only Build)

FIXED BUGS

  • AP-47871 – Users affected by login issues after the latest private cloud update.

14 Oct 2024, Monday

Lynx build 8.8-ac.1.6

(Private Cloud Only Build)

FIXED BUGS

  • AP-47829 – Editing the visitor invitation triggers an error if the visitor is an employee (registered user).

RESOLVED ESCALATIONS

  • AE-11346 – Certain zones are not displaying under Resources based on the way it is titled.

9 Oct 2024, Wednesday

Lynx build 8.8-ac.1.5

RESOLVED ESCALATIONS

  • AE-11334 – Performance issues were experienced during login and when accessing maps and reservations on the Employee App.

7 Oct 2024, Monday

Lynx build 8.8-ac.1.4

(Private Cloud Only Build)

FIXED BUGS

  • AP-47581 – Reservation IoT service recovery issues when restarted during data processing.

RESOLVED ESCALATIONS

  • AE-10860 – Unable to log in due to organization’s policy restrictions against ReCaptcha.
  • AE-11210 – Unable to log in to Employee App for Microsoft Teams or Outlook add-in on private cloud.
  • AE-11298 – Unable to log in to Appspace Places on Outlook due to authorization failure.
  • AE-11301 – Unable to log in to Employee App for Microsoft Teams
  • AE-11310 – Login issues when Appspace is configured for SSO or Appspace credentials.

4 Oct 2024, Friday

Lynx build 8.8-ac.1.3

RESOLVED ESCALATIONS

  • AE-10860 – Unable to log in due to organization’s policy restrictions against ReCaptcha.
  • AE-11210 – Unable to log in to Employee App for Microsoft Teams or Outlook add-in on private cloud.
  • AE-11298 – Unable to log in to Appspace Places on Outlook due to authorization failure.
  • AE-11301 – Unable to log in to Employee App for Microsoft Teams
  • AE-11310 – Login issues when Appspace is configured for SSO or Appspace credentials.

30 Sept 2024, Monday

Lynx build 8.8-ac.1.2

FIXED BUGS

  • AP-47600 – The Upload and Create buttons are not disabled for users with only read permissions in Library.

1 Oct 2024, Tuesday

Lynx build 8.8-ac.1.1

FIXED BUGS

  • AP-47544 – Devices and “All users” are displayed in the AUDIENCES section of the Publish to Audiences dropdown menu.

RESOLVED ESCALATIONS

  • AE-11300 – Unable to view tag devices on the new Devices UI dashboard.

27 Sept 2024, Friday

Lynx build 8.8-ac.1

NEW FEATURES & UPDATES

Visitor Management

Features Description
New Rule/Constraint –  Multiple Check-ins The Multiple Check-ins and Check-outs rule allows Visitors to check in and out multiple times, ensuring they can be safely tracked within the building premises.
Visitor Management Enhancements Visitor Management has been enhanced to enable Visitor Invitations to buildings without requiring them to be marked as reservable. This update allows organizations to invite visitors to buildings without altering the building’s reservable status.

As long as the “Allow Visitor Reservations” rule is enabled, visitors can be invited without generating building passes or adding the building to the building pass view in the Employee App. This ensures that locations not meant for regular employee visits can still accommodate visitors when necessary.

This feature was released as part of the Cygnus 8.7-ac.4 interim release.

Visitor Kiosk Improvements

The Visitor Kiosk improvements allows drop-in visitors to be able to select another host (from the same location), if the original host had not responded to the visitor’s request within a certain duration.

This feature was released as part of the Cygnus 8.7-ac.4 interim release.

Space Reservations

Features Description
Space Reservation Improvements Non-Busy Reservations

  • Empower employees to not only book resources, but also manage their availability by designating their booking as “Busy” or “Free” within their personal calendars.
  • This allows employees to reserve resources without affecting their calendar availability, promoting flexible meeting scheduling.
  • This feature can be configured in the Reservation Settings, by selecting one of the following options from the Free/Busy Reservations dropdown menu:
    • Default to Busy
    • Default to Free

      Note
      If “Default to Busy” is selected, all reservations will default to busy, except for bookings with an “All Day” duration, automatically defaulting the Busy/Free toggle switch to “Free”.

Employee Communications

Features Description
Audiences

Spotlight Feature

Appspace Audience is a revolutionary user content-targeting feature enabling organizations to create and manage user groups based on dynamic attributes such as job titles, departments, or the reporting manager. This ensures the right content reaches the right people at the right time, fostering stronger connections and streamlined communication.

Key Features:

  • Dynamic audience segmentation: Allows for targetted content based on specific roles, responsibilities, or interest.
  • Automated updates: Ensures audiences stay current as employee attributes change, eliminating manual upkeep.
  • Improved communication relevance: Delivers personalized content that resonates with each recipient.
  • Enhanced engagement: Drives higher engagement and action with targeted messaging.

The Audience module is only accessible to Account Owners and Location publishers within the Appspace console.

Artificial Intelligence (AI) Image Generation

Spotlight Feature

Utilize the Artificial Intelligence (AI) image generator to create stunning visuals just by simply describing the scene, objects, and style that is envisioned and have AI effortlessly craft high-quality images that capture the imagination.

Currently supported in Pages and Stories.

Translation Improvements

Spotlight Feature

Translations now allow users to translate user-generated content and comments directly within the platform, fostering a more inclusive and collaborative environment within the workspace.

Supports the following user-generated content:

  • User Posts
  • Event Posts
  • Praises

Supports user comments on all post types.

Quick Posts – Praises

Spotlight Feature

Introducing Praises for Quick Posts, designed to nurture a vibrant workplace culture of recognition and appreciation. This intuitive and interactive feature allows employees to celebrate their peers’ accomplishments, aligning with our commitment to delivering a cohesive and enriching user experience.

Seamlessly integrated into the app ecosystem and equipped with robust analytics capabilities, Praises is set to drive app adoption and provide valuable insights into employee sentiment and performance.

Feature Highlights:

  • Pre-Defined Praises: Offers a selection of ready-to-use compliments across diverse categories for quick and effective acknowledgment.
  • Direct Praise Functionality: Employees can easily praise colleagues within the platform, with public acknowledgments visible to the team, amplifying the positive impact.
  • Enhanced Engagement: Encourages positive interactions and boosts morale through regular recognition and appreciation.

Future enhancements will include customizable praises, allowing personalization to align with organizational culture and values. This feature aims to enhance employee satisfaction, motivation, and overall morale within the organization.

This feature was released as part of the Cygnus 8.7-ac.4 interim release.

Quick Posts – Mentions

Spotlight Feature

The Global Mentions feature in the Employee App, is designed to revolutionize interconnectivity and reference capabilities. This enhancement allows employees to seamlessly mention colleagues not only in comments but also within posts, pages, stories, and resources, significantly improving collaboration and communication across the platform.

The Global Mentions feature ensures a unified user experience, making it easier for users to connect and engage with colleagues across various contexts and content types.

The Global Mentions feature has been extended to enable users to tag the following in the Comments, Sharebox, Page, and Stories within the Employee App:

  • People
  • Spaces (Communities, Topics, Channels)
  • Pages
  • Stories
  • Events
  • Resource

This feature was released as part of the Cygnus 8.7-ac.6 interim release.

Employee Communication Engagement Aimed at significantly boosting user interaction and content organization, this initiative introduces three new features, capitalizing on the rising popularity of Communities.

  • Feed Notifications Level Settings – Keep informed and engaged with instant or scheduled summaries of content updates from selected Channels, Topics, or Communities.
  • Pin Content to Feeds – Feed managers can now pin crucial content, like Community Rules or essential announcements, to the top of the main feed for increased visibility and user engagement.
  • Bookmark Posts – Bookmark favorite Posts for easy access later. This new feature streamlines personal content management, making it effortless to revisit important information and discussions.
Posts Management

Limited Release

The new Posts Management module empowers Location Publishers (administrators) with a centralized hub to efficiently manage all Appspace posts, streamlining moderation, organization, and discovery within a single location.

Stories, Pages, User Posts, Event Posts, Praises, and future post types will now be readily accessible within a single comprehensive dashboard. Apart from the usual CRUD operations and filtering capabilities, the Posts Management module revolutionizes content moderation by providing quick identification when addressing reported or inappropriate content, ensuring the platform remains safe, engaging, and aligned with community guidelines.

Key Features:

  • CRUD Operations – Manage create, read, update, and delete actions for all posts types from a single location on the Appspace console.
  • Advanced Filtering – Refine content to precisely target and locate posts based post types, languages, publishers, dates, author, tags, and feeds.
  • Reported and Featured Content – Quickly identify, manage, and take action on reported posts, while also be available to easily feature high-value content for increased visibility.
  • Streamlined Moderation – Moderate content efficiently, ensuring alignment with community guidelines and brand standards.
Employee App Theme – Newsfeed Widget The Newsfeed widget for the Employee App theme has been improved with a filtering feature, allowing Administrators to filter or customize the posts displayed to employees.
Communities Improvements Introducing the Creation Delegation settings option for Communities, empowering Administrators the ability to delegate the following community settings to users:
  • Community creation.
  • Community privacy settings.
  • Community membership setting.
Global Search Refactor

Limited Release

Redefining how information is discovered within the Employee App, the Global Search feature has been revamped to provide lightning-fast results and intuitive search capabilities.

Key Updates:

  • Contextual Search Relevance – Global Search now goes beyond simple keyword matching. The intelligent search engine understands the context and intent of queries, delivering highly relevant results across the Employee App platform, even if specific keywords aren’t present.
  • Spotlight on Search UI – Experience a sleek, redesigned Global Search UI that’s now front and center in the Employee App. It’s contextually aware, appearing wherever users are, and offering instant access to powerful search tools.
  • Search Result Highlighting – Pinpoint crucial information instantly with intelligent highlighting in search results. The UI dynamically emphasizes the most pertinent content, tailored to specific search queries.
  • Crafted Experiences – Experience tailored search results that highlight the most relevant information for each content type, whether it’s looking for news articles, announcements, or policies.
Connector Improvements In this release, we have made the following improvements to the Pull, Push, and SharePoint Connectors:

  • Support mapping content to Pages.
  • Support mapping content to Stories.
Employee App Editor Improvements In this release, the following improvements have been made on the Employee App content editor:
  • Support for tables in Pages.
  • Support for image cropping.

Digital Signage

Features Description
Microsoft Teams Rooms Integration

Spotlight Feature

Introducing the groundbreaking Microsoft Teams Rooms (MTR) integration, enabling organizations to effortlessly manage and display Appspace digital signage content on MTR devices. With seamless integration and ease of use, this feature maximizes screen real estate, consolidates messaging, enhances communication, and elevates the end-user experience across the organization.

Appspace will only support and certify upon Windows-based MTR devices, to ensure compatibility and performance as referenced here: https://learn.microsoft.com/en-us/microsoftteams/rooms/certified-hardware?tabs=Windows

Device Directory Report – Phase 2 In this phase of the Device Directory Report, the report now includes the following newly added fields:
  • Application Name (Channel Name)
  • IP Address
  • Health Status (Device Status)
  • Date Since Offline
  • Sync Status
  • Tags

This feature was released as part of the Cygnus 8.7-ac.5 interim release.

Device Management Modernization – Phase 2 The Device dashboard has undergone significant improvements and optimizations in phase 2 of the Device Management Modernization initiative. With most of the improvements released during Cygnus 8.7-ac.x interim releases, we would like to highlight the following features as they had been further refined after its initial release.

Feature Highlights:

  • Persistent User Settings, allows for the retention of applied filters, sorting options, and search results even after navigating away from the Devices page.
  • Optimized Table View, provides enhanced readability and consistent column sizes (also customizable) across various screen dimensions.
  • Streamlined Device Registration, for a more user-friendly and visually appealing device registration process.
  • Collapsible Sidebar, for screen real-estate optimization.
Appspace App for Devices – Support for ChromeOS LTS 126

Firmware Support

Support for ChromeOS LTS 126 on Appspace App for Devices.

This feature was released in Appspace App for Devices 2.74.

Platform

Features Description
Appspace Login Improvements The Appspace login experience has been revitalized with a focus on modernity, user-friendliness, and efficiency. Below is a list of improvements made:

Modernized UI

  • React Integration – We’ve completely revamped the login process with our new React UI standard, delivering a visually cohesive, responsive, and modern experience on any device.

Single Sign-On

  • SSO Prioritization – We’ve streamlined your login experience by intelligently prioritizing SSO. If SSO is enabled for your account, you’ll be automatically directed to your identity provider, saving you time and hassle.
    The specific redirect process will depend on your SSO configuration:
    • SSO Mandatory – If SSO is mandatory for your account, users who have entered their email address will be automatically redirected to your SSO login flow.
    • SSO Optional – SSO is now prioritized during login. For accounts with optional SSO, a brief pause after entering your email allows you to choose password login if desired.
  • Clearer Instance Selection – Users with access to both public and private cloud instances will now be presented with a clear selection screen, ensuring they can easily choose the correct instance for login. This enhancement prevents accidental logins to the wrong cloud environment.
  • Direct Private Cloud Access – When accessing Appspace through your organization’s domain (ie. company.com) and possessing solely a private cloud account, employees will be seamlessly directed to the private cloud login, bypassing any extraneous steps.

Seamless Mobile Access

  • Seemless App Launch – Logging into the Appspace platform now seamlessly redirects you to the Appspace App if it’s installed, eliminating the need to manually switch between your browser and the app.
  • QR Code Login – Administrators can now generate personalized QR codes for employees, facilitating swift and secure access to Appspace. Share these codes through email, display them on digital signage, or integrate them into internal communications. Employees simply scan the code with their mobile device for instant access to the correct Appspace instance. If the Appspace App is installed, it will even launch automatically on Android or iOS devices.

Frontline Worker Login Streamlined

  • Consolidated Login: The Frontline worker login process has been simplified by consolidating the Username/Phone and Email login options into a single, streamlined form.

Enhanced Admin Controls and QR Code Login

  • Customizable Session Timeout – Administrators now have the ability to customize session timeout settings in the Appspace console. (Note: If SSO is configured, the system follows the SSO’s predefined rules.)
Login Improvements – Mobile Accessing an Appspace URL or scanning an Appspace QR code on a mobile device will now seamlessly launch the Appspace App (if installed) or open the corresponding link in your mobile browser (if not installed).

If Appspace App is installed on the mobile device:

  • Public Cloud – launches the Appspace App.
  • Private Cloud – launches the Appspace App with the private cloud link (auto-populated).
  • Frontline Worker Public Cloud – launches the Appspace App with Frontline Worker sub-domain linked (auto-populated).
  • Existing Login (same instance) – User remains logged in.
  • Existing Login (different instance) – User is treated as a New User.

If Appspace App is not detected on the mobile device, the mobile’s native browser is launched with the Appspace URL.