The Public Cloud release notes for the Appspace 8.8 Lynx platform contain valuable information on the latest features, enhancements, bug fixes, and resolved escalations available in each public cloud release.
For Appspace Cloud security compliance information and release cadence, please refer to our Appspace Trust and Cloud Architecture & Platform Release Cadence pages.
The following is the release management schedule as per our Release Calendar for Public Cloud:
- New Appspace functionality and major platform optimizations will now be released under a quartely release cycle, scheduled at 08:00 pm CST on Friday.
- Scheduled minor feature updates, cloud service optimizations, and bug and escalation fixes are typically scheduled at 08:00 pm CST time throughout the week, typically on a Tuesday or Friday.
- Critical updates including security patches or emergency fixes that support the reliability and availability of the Appspace platform will be deployed as necessary and as soon as it is administratively feasible.
- For Private Cloud release notes, please refer to the Appspace 8.x Release Notes for Private Cloud page.
- For previous Public Cloud release notes, please refer to the following:
2 Dec 2024, Monday
Lynx build 8.8-ac.5.2
FIXED BUGS
- AP-48958 – The Search functionality is unable to search for certain posts and channels.
- AP-48980 – UI issue on the Appspace mobile app, where the navigation menus briefly overlap during the login process.
- AP-48996 – The Continue button is still blurred, even after adding a valid email address during login.
- AP-49121 – When adding multiple user attributes, the Audience Builder should use the OR rather than the AND relationship.
- AP-49123 – Library having duplicate root folders.
- AP-49125 – The social bar in Communities does not display.
- AP-49163 – Issues experienced by users invited to a private community that is not part of the audience.
RESOLVED ESCALATIONS
- AE-11449 – Unable to download content from Library.
- AE-11556 – Audience Builder is unable to save audiences.
26 Nov 2024, Tuesday
Lynx build 8.8-ac.5.1
FIXED BUGS
- AP-48375 – Users are unable to log out when accounts are configured with SSO only.
- AP-48966 – AI-generated images are stored in the Library, rather than the workspace.
- AP-49030 – Appspace mobile app does not receive Push Notifications, even when the feed notification level is set to “All”.
- AP-49041 – Summary reports sent multiple times a day.
- AP-49042 – The “TotalGroups” field in the Analytics Service’s Pivot response is limited to 20 results by default.
- AP-49082 – Device notifications are not working correctly.
22 Nov 2024, Friday
Lynx build 8.8-ac.5
NEW FEATURES & UPDATES
Employee App
Features | Description |
Quick Posts: Polls | Introducing Polls for Quick Posts, designed to enhance user engagement and collaboration. This feature allows administrators to quickly create ad hoc polls using quick post capabilities, making it easy to gather feedback and opinions from users.
Feature Highlights:
The Polls feature serves as a valuable tool for collecting data, gauging sentiment, and driving engagement, ultimately enhancing communication and participation within the organization. |
Employee App Navigation Menu Improvements |
The Navigation Bar now dynamically displays menu items based on available space and the maximum number of primary items configured in the theme settings. This ensures a more flexible and adaptable navigation experience, with any remaining items conveniently grouped under “More.” Administrators can control the maximum number of displayed menu items in the Appspace console under App Configuration > Theme > Design. This enhancement provides greater flexibility in customizing the navigation bar to suit your specific needs and preferences. |
Private Author for Stories and Pages | This release introduces the “Private Author” feature, enabling users to grant editing access to others without publicly listing them as authors. Private authors have the same editing permissions as public authors but remain hidden from the content’s attribution. This feature provides a discreet way to collaborate on content creation while maintaining control over public authorship. |
Employee App Notification – Engagement Prompts | Introducing “Engagement Prompts,” a new notification type designed to increase user interaction within the Employee mobile app. These targeted push notifications remind users to log in and engage with content relevant to their interests.
This enhancement fosters a more engaging and interactive app experience, keeping users informed and connected to the content that matters most to them. |
Platform
Features | Description |
SharePoint Connector Improvements |
The SharePoint connector and various third-party push and pull connectors now support inline media, enabling seamless integration of rich content from external sources into Appspace stories and pages. This enhancement preserves the original formatting and visual fidelity of the content, enhancing the user experience. Supported Inline Media:
This enhanced functionality streamlines content integration and enriches the Appspace experience with visually engaging and informative content from various external sources. |
RESOLVED ESCALATIONS
- AE-10372 – Inaccurate device count displayed between the Device dashboard and Account Management portal.
- AE-10493 – Attendees receive two check-in reminder notification emails simultaneously.
- AE-11211 – Duplicate buttons displayed in e-mails when opened from the Microsoft Outlook app.
- AE-11237 – Contents within a private library are displayed and listed in “Recent” when selected.
- AE-11238 – Attendees set to “In-Person” when making a reservation, are automatically switched back to “Virtual” after 30 mins.
- AE-11292 – API batch call for updating user home locations fails intermittently.
- AE-11313 – Unable to register devices via the Chrome CDM policy.
- AE-11329 – Reservations set to All-Day revert back to 15 min durations after selecting a resource.
- AE-11342 – UI issues with the Audit Logs dashboard, where the calendar arrows for “next/previous” disappear.
- AE-11410 – Users with Viewer permissions are unable to delete added or copied content in the Library.
- AE-11426 – Device Group filters do not reset when switching locations.
- AE-11463 – The time column disappears in the Concierge view.
26 Nov 2024, Tuesday
Lynx build 8.8-ac.4.4
(Private Cloud Only Build)
FIXED BUGS
- AP-49060 – Users are unable to log out when accounts are configured with SSO only.
22 Nov 2024, Friday
Lynx build 8.8-ac.4.3
RESOLVED ESCALATIONS
- AE-11439 – Reservations that were previously successful are now displaying an error message.
19 Nov 2024, Tuesday
Lynx build 8.8-ac.4.2
(Private Cloud Only Build)
FIXED BUGS
- AP-48661 – Unable to update private cloud to latest Appspace version.
12 Nov 2024, Tuesday
Lynx build 8.8-ac.4.1
FIXED BUGS
- AP-48594 – The Search functionality on the Employee App is currently not returning search results for Pages.
RESOLVED ESCALATIONS
- AE-11408 – Unable to access Microsoft Teams and Employee App after private cloud outage.
8 Nov 2024, Friday
Lynx build 8.8-ac.4
NEW FEATURES & UPDATES
Space Reservations
Features | Description |
Map Improvements | This enhancement streamlines the user experience, providing clear and context-aware navigation based on the reservability of each zone. When clicking on a zone:
|
Employee App
Features | Description |
Spotlight Search | The Spotlight Search feature enables users to quickly locate desired content. The search results highlight keywords, making it a powerful tool for efficient information retrieval. |
Posts – Impressions | The Social bar on Posts now includes an Impressions counter, displaying the total number of times the content has been displayed, regardless of whether it was clicked or interacted with. |
Platform
Features | Description |
Connector Improvements | The Connectors integration now offers enhanced functionality and control over imported content.
Additionally, support for inline images, inline tables, and simple formatting has been added to further enhance content integration. |
Audience Improvements | Enhance your audience targeting with these new attributes in the Rule-based Audience Builder:
|
RESOLVED ESCALATIONS
- AE-11243 – Social reactions are not initialized with the system’s default settings.
- AE-11292 – API batch call for updating user home locations fails intermittently.
- AE-11294 – Recurring reservations become locked in an uneditable state, preventing users from deleting them.
- AE-11350 – Request to revert recent behavior changes with zone resources.
- AE-11389 – Unable to make reservations on the private cloud.
- AE-11408 – Unable to access Microsoft Teams and Employee App after private cloud outage.
- AE-11423 – Unable to access channels on the private cloud.
9 Nov 2024, Saturday
Lynx build 8.8-ac.3.3
(Private Cloud Only Build)
FIXED BUGS
- AP-48006 – Account linking issue for SSO with disabled modern authentication.
- AP-48434 – The generated Analytics report is still available even after deletion.
5 Nov 2024, Tuesday
Lynx build 8.8-ac.3.2
FIXED BUGS
- AP-48456 – Uploading content to the Library returns the “400 Bad Request” error message.
2 Nov 2024, Saturday
Lynx build 8.8-ac.3.1
RESOLVED ESCALATIONS
- AE-11004 – Reports are not being emailed to assigned users.
1 Nov 2024, Friday
Lynx build 8.8-ac.3
NEW FEATURES & UPDATES
Platform
Features | Description |
Connector Improvements | The Post module in the admin console now clearly identifies posts synced from connectors and provides a warning when editing those posts. Additionally, administrators can filter posts based on connector status for improved organization and management.
A new “Logs” section has been added to the Connectors module, allowing administrators to easily monitor connector activity and troubleshoot any potential issues. |
RESOLVED ESCALATIONS
- AE-10231 – Broadcasts are inconsistent when pushed to devices.
- AE-10372 – Inaccurate device count displayed between the Device dashboard and Account Management portal.
- AE-10466 – Appspace Outlook add-ins do not display the floor maps for buildings searched.
- AE-10700 – Checkpoint notification emails are not functioning correctly, confirming reservations even when uncompleted.
- AE-10786 – Notification email sent to all meeting attendees, instead of just the organizer.
- AE-10813 – Broadcast previews in the Employee App display run-on sentences when containing numbered or bulleted lists.
- AE-10824 – Device Summary reports were not delivered as expected.
- AE-10830 – Unintended declined reservation email notifications sent.
- AE-10940 – Okta SCIM de-provisioning issue resulting in a validation error preventing user suspension.
- AE-11050 – The Appspace Outlook extension is unable to display all buildings or resources within buildings.
- AE-11183 – Unable to change the Home Location of users that are still pending.
- AE-11197 – Unable to send the user an Appspace user invitation.
- AE-11198 – Duplicate Device Summary reports are being sent at different times.
- AE-11212 – The correct device status is not reflected in the Device listing table.
- AE-11253 – Unable to add events to Apple Calendar via ICS file from the Employee App on iOS devices.
- AE-11262 – Location Admin is unable to delete the Text Ticker widget from the multi-zone channel.
- AE-11289 – In-app browser issues when clicking the hyperlinks within posts on the Employee App on iOS devices.
- AE-11334 – Performance issues with database on the private cloud.
- AE-11361 – Device status discrepancy between Appspace console and API results.
21 Nov 2024,Thursday
Lynx build 8.8-ac.2.6
(Private Cloud Only Build)
FIXED BUGS
- AP-48005 – Account linking issue for SSO with disabled modern authentication.
9 Nov 2024, Saturday
Lynx build 8.8-ac.2.5
(Private Cloud Only Build)
FIXED BUGS
- AP-48005 – Account linking issue for SSO with disabled modern authentication.
Lynx build 8.8-ac.2.4
(Internal Build)
This is an internal build focused on general platform stability and bug fixes.
30 Oct 2024, Wednesday
Lynx build 8.8-ac.2.3
(Private Cloud Only Build)
RESOLVED ESCALATIONS
- AE-11004 – Reports are not being emailed to assigned users.
16 Oct 2024, Wednesday
Lynx build 8.8-ac.2.2
(Private Cloud Only Build)
FIXED BUGS
- AP-47926 – Unable to copy content to Library.
14 Oct 2024, Monday
Lynx build 8.8-ac.2.1
(Private Cloud Only Build)
FIXED BUGS
- AP-47838 – Editing the visitor invitation triggers an error if the visitor is an employee (registered user).
RESOLVED ESCALATIONS
- AE-11340 – Users affected by login issues after the latest private cloud update.
- AE-11346 – Certain zones are not displaying under Resources based on the way it is titled.
11 Oct 2024, Friday
Lynx build 8.8-ac.2
NEW FEATURES & UPDATES
Visitor Management
Features | Description |
Visitor Management Resource Rules – Multiple Check-ins | The Multiple Check-in/Check-out rule has been refined to exclusively apply to specific users or groups that had been designated, ensuring only authorized individuals can utilize the multiple check-in and check-out functionality.
This resolves an issue where the rule was applied to non-designated users. |
Space Reservations
Features | Description |
Pathfinding Spotlight Feature |
Introducing the new Pathfinding feature, designed to enhance our map solution with optimal point-to-point navigation within environments. Previously reliant on Enhanced Services’ elite kiosk, this update brings productized pathfinding capabilities to the Locations module, featuring a new map setup and configuration tools. Administrators have the ability to define walking paths and resource relationships, ensuring accessibility. They can manage nodes and segments directly within the interface. End users can easily find directions by defining start and end locations, with the system providing clear, point-to-point guidance. This update significantly improves navigation and accessibility across mapped environments. Feature Highlights:
|
Reservation Services 2.0: Catering Management Spotlight Feature |
Introducing Reservation Services 2.0, a significant enhancement aimed at providing a seamless experience and addressing crucial gaps, such as Catering Management. Developed across two releases, this feature set is designed to refine and sustain existing processes while adding comprehensive new capabilities. Feature Highlight:
Reservation Services 2.0 promises to elevate the user experience by providing a more integrated and efficient approach to managing reservations and catering services. |
Space Reservation Improvements |
Resource Lock
|
Employee Communications
Features | Description |
Updated Videos UI Selection | The updated Videos section in the Employee App features a fresh, user-friendly design and powerful enhancements to elevate your viewing experience. Easily discover and enjoy the content you need with intuitive navigation and a dedicated search bar.
Quickly find videos using the new search bar, filter your “My Videos” for personalized content, and stay up-to-date with sorting options like “Recent” and “Popular.” |
In-App Notifications update | In this latest update, In-App Notifications ensures employees will never miss an important announcement or an engaging discussion again. By setting the feed notification level to “All”, employees will receive timely updates directly within the Appspace App whenever new content is published. |
Employee App Editor Improvements | The Employee App Editor has been improved with the following authoring features:
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Platform
Features | Description |
Posts Management | The new Posts Management module empowers Location Publishers (administrators) with a centralized hub to efficiently manage all Appspace posts, streamlining moderation, organization, and discovery within a single location.
Stories, Pages, User Posts, Event Posts, Praises, and future post types will now be readily accessible within a single comprehensive dashboard. Apart from the usual CRUD operations and filtering capabilities, the Posts Management module revolutionizes content moderation by providing quick identification when addressing reported or inappropriate content, ensuring the platform remains safe, engaging, and aligned with community guidelines. Key Features:
|
Broadcasts Updates – Audiences | Broadcasts now support publishing to Audiences, allowing for targeted broadcasts that are tailored to specific job positions, departments, or locations. |
RESOLVED ESCALATIONS
- AE-10493 – Attendees receive two check-in reminder notification emails simultaneously.
- AE-10599 – Attendees receive duplicate confirmation emails after the reservation time has been updated.
- AE-10678 – Attendees receive checkpoint reminder notification emails, even after the reservation has been canceled.
- AE-10757 – The reset password hyperlink is missing from the reset password email sent from Appspace cloud.
- AE-10814 – Unable to invite user, due to user already existing.
- AE-11065 – Slow page loading times when accessing the Themes landing page.
- AE-11114 – Unable to view information of two users when generating the Reservation reports.
- AE-11121 – Performance issues resulting in slow logins with Appspace public cloud.
- AE-11180 – Multiple downtimes flagged on the private cloud.
- AE-11260 – Visitor Management user group permissions are not carried over to the Employee App.
- AE-11268 – Incorrect Outlook version indicated by the Outlook Add-in for Appspace.
- AE-11273 – Unable to rename channels on the private cloud.
- AE-11326 – Linked Mediazones are not displayed in the dropdown after the Lynx update.
15 Oct 2024, Tuesday
Lynx build 8.8-ac.1.7
(Private Cloud Only Build)
FIXED BUGS
- AP-47871 – Users affected by login issues after the latest private cloud update.
14 Oct 2024, Monday
Lynx build 8.8-ac.1.6
(Private Cloud Only Build)
FIXED BUGS
- AP-47829 – Editing the visitor invitation triggers an error if the visitor is an employee (registered user).
RESOLVED ESCALATIONS
- AE-11346 – Certain zones are not displaying under Resources based on the way it is titled.
9 Oct 2024, Wednesday
Lynx build 8.8-ac.1.5
RESOLVED ESCALATIONS
- AE-11334 – Performance issues were experienced during login and when accessing maps and reservations on the Employee App.
7 Oct 2024, Monday
Lynx build 8.8-ac.1.4
(Private Cloud Only Build)
FIXED BUGS
- AP-47581 – Reservation IoT service recovery issues when restarted during data processing.
RESOLVED ESCALATIONS
- AE-10860 – Unable to log in due to organization’s policy restrictions against ReCaptcha.
- AE-11210 – Unable to log in to Employee App for Microsoft Teams or Outlook add-in on private cloud.
- AE-11298 – Unable to log in to Appspace Places on Outlook due to authorization failure.
- AE-11301 – Unable to log in to Employee App for Microsoft Teams
- AE-11310 – Login issues when Appspace is configured for SSO or Appspace credentials.
4 Oct 2024, Friday
Lynx build 8.8-ac.1.3
RESOLVED ESCALATIONS
- AE-10860 – Unable to log in due to organization’s policy restrictions against ReCaptcha.
- AE-11210 – Unable to log in to Employee App for Microsoft Teams or Outlook add-in on private cloud.
- AE-11298 – Unable to log in to Appspace Places on Outlook due to authorization failure.
- AE-11301 – Unable to log in to Employee App for Microsoft Teams
- AE-11310 – Login issues when Appspace is configured for SSO or Appspace credentials.
30 Sept 2024, Monday
Lynx build 8.8-ac.1.2
FIXED BUGS
- AP-47600 – The Upload and Create buttons are not disabled for users with only read permissions in Library.
1 Oct 2024, Tuesday
Lynx build 8.8-ac.1.1
FIXED BUGS
- AP-47544 – Devices and “All users” are displayed in the AUDIENCES section of the Publish to Audiences dropdown menu.
RESOLVED ESCALATIONS
- AE-11300 – Unable to view tag devices on the new Devices UI dashboard.
27 Sept 2024, Friday
Lynx build 8.8-ac.1
NEW FEATURES & UPDATES
Visitor Management
Features | Description |
New Rule/Constraint – Multiple Check-ins | The Multiple Check-ins and Check-outs rule allows Visitors to check in and out multiple times, ensuring they can be safely tracked within the building premises. |
Visitor Management Enhancements | Visitor Management has been enhanced to enable Visitor Invitations to buildings without requiring them to be marked as reservable. This update allows organizations to invite visitors to buildings without altering the building’s reservable status.
As long as the “Allow Visitor Reservations” rule is enabled, visitors can be invited without generating building passes or adding the building to the building pass view in the Employee App. This ensures that locations not meant for regular employee visits can still accommodate visitors when necessary. This feature was released as part of the Cygnus 8.7-ac.4 interim release. |
Visitor Kiosk Improvements |
The Visitor Kiosk improvements allows drop-in visitors to be able to select another host (from the same location), if the original host had not responded to the visitor’s request within a certain duration. This feature was released as part of the Cygnus 8.7-ac.4 interim release. |
Space Reservations
Features | Description |
Space Reservation Improvements | Non-Busy Reservations
|
Employee Communications
Features | Description |
Audiences
Spotlight Feature |
Appspace Audience is a revolutionary user content-targeting feature enabling organizations to create and manage user groups based on dynamic attributes such as job titles, departments, or the reporting manager. This ensures the right content reaches the right people at the right time, fostering stronger connections and streamlined communication.
Key Features:
The Audience module is only accessible to Account Owners and Location publishers within the Appspace console. |
Artificial Intelligence (AI) Image Generation
Spotlight Feature |
Utilize the Artificial Intelligence (AI) image generator to create stunning visuals just by simply describing the scene, objects, and style that is envisioned and have AI effortlessly craft high-quality images that capture the imagination.
Currently supported in Pages and Stories. |
Translation Improvements
Spotlight Feature |
Translations now allow users to translate user-generated content and comments directly within the platform, fostering a more inclusive and collaborative environment within the workspace.
Supports the following user-generated content:
Supports user comments on all post types. |
Quick Posts – Praises
Spotlight Feature |
Introducing Praises for Quick Posts, designed to nurture a vibrant workplace culture of recognition and appreciation. This intuitive and interactive feature allows employees to celebrate their peers’ accomplishments, aligning with our commitment to delivering a cohesive and enriching user experience. Seamlessly integrated into the app ecosystem and equipped with robust analytics capabilities, Praises is set to drive app adoption and provide valuable insights into employee sentiment and performance. Feature Highlights:
Future enhancements will include customizable praises, allowing personalization to align with organizational culture and values. This feature aims to enhance employee satisfaction, motivation, and overall morale within the organization. This feature was released as part of the Cygnus 8.7-ac.4 interim release. |
Quick Posts – Mentions
Spotlight Feature |
The Global Mentions feature in the Employee App, is designed to revolutionize interconnectivity and reference capabilities. This enhancement allows employees to seamlessly mention colleagues not only in comments but also within posts, pages, stories, and resources, significantly improving collaboration and communication across the platform. The Global Mentions feature ensures a unified user experience, making it easier for users to connect and engage with colleagues across various contexts and content types. The Global Mentions feature has been extended to enable users to tag the following in the Comments, Sharebox, Page, and Stories within the Employee App:
This feature was released as part of the Cygnus 8.7-ac.6 interim release. |
Employee Communication Engagement | Aimed at significantly boosting user interaction and content organization, this initiative introduces three new features, capitalizing on the rising popularity of Communities.
|
Posts Management
Limited Release |
The new Posts Management module empowers Location Publishers (administrators) with a centralized hub to efficiently manage all Appspace posts, streamlining moderation, organization, and discovery within a single location.
Stories, Pages, User Posts, Event Posts, Praises, and future post types will now be readily accessible within a single comprehensive dashboard. Apart from the usual CRUD operations and filtering capabilities, the Posts Management module revolutionizes content moderation by providing quick identification when addressing reported or inappropriate content, ensuring the platform remains safe, engaging, and aligned with community guidelines. Key Features:
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Employee App Theme – Newsfeed Widget | The Newsfeed widget for the Employee App theme has been improved with a filtering feature, allowing Administrators to filter or customize the posts displayed to employees. |
Communities Improvements | Introducing the Creation Delegation settings option for Communities, empowering Administrators the ability to delegate the following community settings to users:
|
Global Search Refactor
Limited Release |
Redefining how information is discovered within the Employee App, the Global Search feature has been revamped to provide lightning-fast results and intuitive search capabilities.
Key Updates:
|
Connector Improvements | In this release, we have made the following improvements to the Pull, Push, and SharePoint Connectors:
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Employee App Editor Improvements | In this release, the following improvements have been made on the Employee App content editor:
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Digital Signage
Features | Description |
Microsoft Teams Rooms Integration
Spotlight Feature |
Introducing the groundbreaking Microsoft Teams Rooms (MTR) integration, enabling organizations to effortlessly manage and display Appspace digital signage content on MTR devices. With seamless integration and ease of use, this feature maximizes screen real estate, consolidates messaging, enhances communication, and elevates the end-user experience across the organization.
Appspace will only support and certify upon Windows-based MTR devices, to ensure compatibility and performance as referenced here: https://learn.microsoft.com/en-us/microsoftteams/rooms/certified-hardware?tabs=Windows |
Device Directory Report – Phase 2 | In this phase of the Device Directory Report, the report now includes the following newly added fields:
This feature was released as part of the Cygnus 8.7-ac.5 interim release. |
Device Management Modernization – Phase 2 | The Device dashboard has undergone significant improvements and optimizations in phase 2 of the Device Management Modernization initiative. With most of the improvements released during Cygnus 8.7-ac.x interim releases, we would like to highlight the following features as they had been further refined after its initial release.
Feature Highlights:
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Appspace App for Devices – Support for ChromeOS LTS 126
Firmware Support |
Support for ChromeOS LTS 126 on Appspace App for Devices.
This feature was released in Appspace App for Devices 2.74. |
Platform
Features | Description |
Appspace Login Improvements | The Appspace login experience has been revitalized with a focus on modernity, user-friendliness, and efficiency. Below is a list of improvements made:
Modernized UI
Single Sign-On
Seamless Mobile Access
Frontline Worker Login Streamlined
Enhanced Admin Controls and QR Code Login
|
Login Improvements – Mobile | Accessing an Appspace URL or scanning an Appspace QR code on a mobile device will now seamlessly launch the Appspace App (if installed) or open the corresponding link in your mobile browser (if not installed).
If Appspace App is installed on the mobile device:
If Appspace App is not detected on the mobile device, the mobile’s native browser is launched with the Appspace URL. |