The Public Cloud release notes for the Appspace 8.5 Orion platform contain valuable information on the latest features, enhancements, bug fixes, and resolved escalations available in each public cloud release.
For Appspace Cloud security compliance information and release cadence, please refer to our Appspace Trust and Cloud Architecture & Platform Release Cadence pages.
The following is the release management schedule as per our Release Calendar for Public Cloud:
- New Appspace functionality and major platform optimizations will now be released under a ten-week release cycle, scheduled at 08:00 pm CST on Friday.
- Scheduled minor feature updates, cloud service optimizations, and bug and escalation fixes are typically scheduled at 08:00 pm CST time throughout the week, typically on a Tuesday or Friday.
- Critical updates including security patches or emergency fixes that support the reliability and availability of the Appspace platform will be deployed as necessary and as soon as it is administratively feasible.
Important
- For Private Cloud release notes, please refer to the Appspace 8.x Release Notes for Private Cloud page.
- For previous Public Cloud release notes, please refer to the following:
5 May 2024, Friday
Orion build 8.5-ac.6.7
RESOLVED ESCALATIONS
- AE-10481 – Performance issues experienced resulting in “Error getting channels” and “Failed to get your network. Please try again.” error messages displayed.
- AE-10486 – Sync issues with O365 provider when syncing all resources except one.
25 Apr 2024, Thursday
Orion build 8.5-ac.6.6
(Private Cloud Only Build)
FIXED BUGS
- AP-43081 – Calendar Provider syncing process may result in an out of memory if the event history is too large.
- AP-43082 – Calendar Provider starts syncing before resources are imported.
12 Apr 2024, Friday
Orion build 8.5-ac.6.5
(Private Cloud Only Build)
FIXED BUGS
- AP-42876 – Location Admin unable to view, edit, or rename user groups.
4 Apr 2024, Thursday
Orion build 8.5-ac.6.4
RESOLVED ESCALATIONS
- AE-10481 – Performance issues experienced resulting in “Error getting channels” and “Failed to get your network. Please try again.” error messages displayed.
- AE-10486 – Sync issues with O365 provider when syncing all resources except one.
29 Mar 2024, Saturday
Orion build 8.5-ac.6.3
FIXED BUGS
- AP-42267 – The Content Feed service queries Subscribers every 15 seconds when flagged for a refresh, causing a memory outage.
23 Mar 2024, Saturday
Orion build 8.5-ac.6.2
(Private Cloud Only Build)
RESOLVED ESCALATIONS
- AE-10287 – Performance issues experienced resulting in “Error getting channels” and “Failed to get your network. Please try again.” error messages displayed.
- AE-10440 – The Just-In-Time provisioning feature does not work correctly.
- AE-10449 – Home posts do not display on the Employee App portal.
22 Mar 2024, Friday
Orion build 8.5-ac.6.1
(Internal Build)
This is an internal build focused on general platform stability, and bug fixes for upcoming or limited released features.
15 Mar 2024, Saturday
Orion build 8.5-ac.6
Appspace Employee App
| Features | Description | Impact/Outcome |
| Supported File Types | Word file formats (.doc and .docx) are now supported on the Employee App, allowing employees to upload these documents within a User Post and Event Post. |
RESOLVED ESCALATIONS
- AE-10055 – Unable to upload SVG file format to update floor plan.
- AE-10336 – Unable to display Power BI dashboard cards on Samsung Tizen devices.
- AE-10364 – Check-in duration is not consistent with what has been configured.
- AE-10366 – Filtering for conflicts does not display the list of conflicted reservations in Reservation History.
- AE-10407 – Unable to import resources via .xlsx file to Reservations.
- AE-10410 – The Contextual Help links do not display.
23 Mar 2024, Saturday
Orion build 8.5-ac.5.5
(Private Cloud Only Build)
RESOLVED ESCALATIONS
- AE-10287 – Performance issues experienced resulting in “Error getting channels” and “Failed to get your network. Please try again.” error messages displayed.
- AE-10449 – Home posts do not display on the Employee App portal.
11 Mar 2024, Monday
Orion build 8.5-ac.5.4
FIXED BUGS
- AP-41727 – The Help button links are broken and being redirected to an error page.
9 Mar 2024, Saturday
Orion build 8.5-ac.5.3
RESOLVED ESCALATIONS
- AE-10305 – Performance issues when loading the user list for Advanced Channel Permissions.
7 Mar 2024, Thursday
Orion build 8.5-ac.5.2
FIXED BUGS
- AP-41522 – Content selected from Library in a playlist does not get automatically published to Enterprise Messaging Apps.
- AP-41559 – An Event post with “All Day” enabled spanning across multiple days only displays the first date on Enterprise Messaging Apps.
- AP-41565 – An Event post with “RSVP” configured does not get automatically published to Enterprise Messaging Apps.
- AP- 41643 – PNG formatted content thumbnails of post are not displayed on Enterprise Messaging Apps.
4 Mar 2024, Monday
Orion build 8.5-ac.5.1
FIXED BUGS
- AP-41583 – Channel remains unpublished on the Employee App if assigned exclusively to a specific location.
- AP-41588 – Inconsistent behavior noticed across Shortcuts and App Links when the Disable In-App Browser setting is set to default.
2 Mar 2024, Friday
Orion build 8.5-ac.5
NEW FEATURES & UPDATES
Appspace Console
| Features | Description | Impact/Outcome |
| Users Enhancements | The Account Authentication and User Provisioning configuration settings on the Account Management Portal have been moved to the Users Settings on the Appspace console. | The Account Authentication and User Provisioning settings is located in Users Settings on the Appspace console. |
Appspace Employee App
| Features | Description | Impact/Outcome |
| Disable In-App Browser for External Links | Account Owners may disable the in-app browser for the Employee App on mobile devices, ensuring external links are launched from the default system web browser for enhanced security measures.
This setting is configurable under Settings > App Configuration > Settings within the Appspace console. |
The Disable In-App Browser for iOS and Android native applications option is located under Settings > App Configuration > Settings on the Appspace console. |
| Publish content to Enterprise Messaging Apps Improvements | Content published to Enterprise Messaging Apps has been updated to use the latest designs for user posts, event posts, pages, and stories. Previously, published content utilized the digital signage card’s design. |
RESOLVED ESCALATIONS
- AE-10042 – File conversion fails for uploaded content on Appspace.
- AE-10086 – Unable to access the Configure Common Library settings in Library.
- AE-10108 – Content disabled when moved from one folder to another in a playlist channel.
4 Apr 2024, Thursday
Orion build 8.5-ac.4.3
(Private Cloud Only Build)
FIXED BUGS
- AP-42443 – Unable to close User window that contains a pending user status and assign with 2 or more licenses, as the page becomes unresponsive.
1 Mar 2024, Friday
Orion build 8.5-ac.4.2
RESOLVED ESCALATIONS
- AE-10322 – Unable to select the Home Location on the Employee App on mobile devices.
24 Feb 2024, Friday
Orion build 8.5-ac.4.1
FIXED BUGS
- AP-41263 – Error received when adding the Story or Page banner section from Library.
RESOLVED ESCALATIONS
- AE-10322 – Unable to select the Home Location on the Employee App on mobile devices.
Orion build 8.5-ac.4
NEW FEATURES & UPDATES
Appspace Employee App
| Features | Description | Impact/Outcome |
| App Language Localization | The following additional languages are now supported:
|
RESOLVED ESCALATIONS
- AE-10055 – Unable to upload SVG file format to update floor plan.
- AE-10109 – The “Configure Home Location” list does not populate correctly.
- AE-10125 – The user invitation process fails, due to the “user already existing” within the cloud platform error.
- AE-10159 – Customer exceeds the limit of allotted Premium User Licenses due to SCIM.
- AE-10162 – The user invitation process fails, due to the “user already existing” within the cloud platform error.
- AE-10165 – The user invitation process fails, due to the “user already existing” within the cloud platform error.
- AE-10166 – The user invitation process fails, due to the “user already existing” within the cloud platform error.
- AE-10173 – The user invitation process fails, due to the “user already existing” within the cloud platform error.
- AE-10177 – The user invitation process fails, due to the “user already existing” within the cloud platform error.
- AE-10190 – The user invitation process fails, due to the “user already existing” within the cloud platform error.
- AE-10191 – The user invitation process fails, due to the “user already existing” within the cloud platform error.
- AE-10197 – The user invitation process fails, due to the “user already existing” within the cloud platform error.
- AE-10211 – The user invitation process fails, due to the “user already existing” within the cloud platform error.
- AE-10213 – The user invitation process fails, due to the “user already existing” within the cloud platform error.
- AE-10225 – The user invitation process fails, due to the “user already existing” within the cloud platform error.
- AE-10243 – The user invitation process fails, due to the “user already existing” within the cloud platform error.
21 Feb 2024, Wednesday
Orion build 8.5-ac.3.2
(Private Cloud Only Build)
FIXED BUGS
- AP-41292 – Calendar Provider event fails to sync.
7 Feb 2024, Wednesday
Orion build 8.5-ac.3.1
RESOLVED ESCALATIONS
- AE-10298 – The Check-In option does not display during the active check-in period of the reservation.
2 Feb 2024, Friday
Orion build 8.5-ac.3
NEW FEATURES & UPDATES
Appspace Enhancements
| Features | Description | Impact/Outcome |
| Audit Trails for Channels | To improve troubleshooting escalations related to Channels, we have enhanced our audit trail logs for Channels. While these logs are currently only accessible internally by Appspace support, there are plans on the roadmap to have these made available on the Appspace console. |
Visitor Management and Space Reservations
| Features | Description | Impact/Outcome |
| Improved Error Messages for Conflict Notifications | Error messages displayed in conflict email notifications have been updated to be more aligned with the messaging found on the Employee App. |
RESOLVED ESCALATIONS
- AE-10068 – SharePoint Connector unstable or unresponsive for a couple of hours before displaying SharePoint Collection content in the drop-down menu.
- AE-10123 – Pending Approvals breaks Publisher permissions when viewing channels in private libraries.
- AE-10144 – Unable to import new resources from Office365.
- AE-10159 – SCIM continues to allocate users with Premium User licenses even after exceeding the provisioning limit.
- AE-10271 – Content changes to playlist channel not reflected in Device or Device Preview.
8 Feb 2024, Thursday
Orion build 8.5-ac.2.2
(Private Cloud Only Build)
FIXED BUGS
- AP-41102 – Calendar Provider event fails to sync.
2 Feb 2024, Friday
Orion build 8.5-ac.2.1
RESOLVED ESCALATIONS
- AE-10271 – Content changes to playlist channel not reflected in Device or Device Preview.
19 Jan 2024, Friday
Orion build 8.5-ac.2
NEW FEATURES & UPDATES
Visitor Management and Space Reservations
| Features | Description | Impact/Outcome |
| Colleague Connect Improvements |
|
|
| Points of Interest (POI) | The following Points of Interest (POI) have been added to the existing list of resource sub-types:
|
|
| New Conflict Template for Email Notifications | A new Conflict template for email notifications to provide better error messaging for both Enterprise Messaging and Email notifications. |
Appspace Employee App
| Features | Description | Impact/Outcome |
| Switch Home Location | All employees (users) now have the ability to switch their Home Locations on the Employee App via Settings on their user profile.
This functionality however requires an Account Owner to first enable via General Settings in Users. |
Account Owners can enable or disable users from switching their Home Locations via Users > Settings > General.
When disabled, the Home Location is displayed without the ability to be changed (read-only). |
RESOLVED ESCALATIONS
- AE-9546 – “We’re working on it” error displayed when editing a layout in Advanced Channel.
- AE-9855 – Text color reverts back to the original default when changed in Cards.
- AE-9983 – “Canceled” spelt incorrectly.
- AE-10000 – User unable to change Home location settings.
- AE-10010 – Checkpoint notification email not sent to organizer.
- AE-10013 – Channel Playlist approval workflow issues.
- AE-10056 – Channel Playlist pending approval workflow issues.
- AE-10155 – Broadcasts CAP response code requires to be updated to 204 from 200.
- AE-10156 – Content published disappears from the Employee App once posted.
- AE-10222 – The View Map function disappears from specific maps.
5 Jan 2024, Friday
Orion build 8.5-ac.1.3
RESOLVED ESCALATIONS
- AE-10021 – Unable to activate suspended users.
- AE-10080 – Unable to access Devices on the Appspace platform.
19 Dec 2023, Tuesday
Orion build 8.5-ac.1.2
RESOLVED ESCALATIONS
- AE-10120 – Floor plans do not display correctly on the Employee App.
- AE-10121 – Floor plans do not display mapped resources on the Employee App.
- AE-10124 – Resources take longer than expected to load on the Employee App.
- AE-10134 – Broadcast CAP push feed fails.
14 Dec 2023, Thursday
Orion build 8.5-ac.1.1
FIXED BUGS
- AP-39877 – Scheduled postings are published immediately and not on the scheduled date, unless the post has been updated.
- AP-39910 – Duplicate user post created without title and author.
RESOLVED ESCALATIONS
- AE-10090 – Unable to load maps.
- AE-10100 – Unable to access Channel or Devices on the Appspace platform.
- AE-10114 – Unable to display Room resources on the Employee App for a specific floor.
- AE-10122 – Unable to access Channels on the Appspace platform.
- AE-10124 – Resources take longer than expected to load on the Employee App.
- AE-10136 – Resource bookings missing from Appspace Reservations.
9 Dec 2023, Saturday
Orion build 8.5-ac.1
NEW FEATURES & UPDATES
Appspace Enhancements
| Features | Description | Impact/Outcome |
| Enhanced Signup and Login Validation | Appspace has upgraded its Account Sign-up process for both public and private cloud customers, solving several issues that have caused inconvenience to new users such as:
With the new Account Sign-up process, the system automatically checks for matching email domains associated with paid public or private cloud accounts, ensuring new users the option to seamlessly join their paid organization account, or create a new account based on their email address. The process is much easier for employees with existing invitations from their organizations (paid public cloud), as they can accept the invitation directly from the Appspace sign-up page. This process is also available for private cloud customers that have enabled the feature through a request with their Customer Success Manager. This solution provides better data management, ensures account consolidation, and optimizes the overall customer experience across both public and private cloud services. |
Roadmap Feature |
| Microsoft Teams Activity Notifications | Microsoft Teams Activity Feed section now supports displaying Appspace notifications, such as reservation check-ins, checkpoints, and visitor arrivals. | Roadmap Feature |
| Playlist Channel – Email and Weekly Digest Publishing | The Channel Email and Weekly Digest Publishing feature receives an enhancement enabling publishers to send updates about channel content via email, resolving the need to manually craft emails. This process streamlines channel publishing with the newly introduced email configuration in channels.
Publishers have the option of customizing the frequency of these emails, choosing to receive them whenever new content is added, or opt for a daily, weekly, or monthly digest. |
Roadmap Feature |
| Playlist Channel – Connecters | Playlist channels may now pull content directly from third-party platforms via available Connectors, automating post generation from third-party sources. | Roadmap Feature |
| Playlist Channel – Volume Control and Mute Button | With this release, we are introducing a new feature to enhance device support by enabling per-content volume properties. This means users can now mute or set volume levels to individual content items within a playlist channel. The specific content that can be muted at the playlist level will also be supported at the content level, ensuring consistency across both levels of control. | |
| Analytics Reports – Device Directory Template | The new Device Directory template for Analytics Reports, provides in-depth information on devices registered to the Appspace platform, allowing for better reporting capabilities.
These reports are highly customizable, allowing for custom reports to be generated and exported with information such as device registration, connectivity, app version, and firmware versions. |
|
| Skipping the End-User License Agreement | Organizations on private cloud, now have the option to bypass the End-User License Agreement (EULA) during logins for their employees, once the organization has acknowledged and signed the Master Service Agreement (MSA) relevant to their account.
To enable or disable the EULA during logins, please contact your Customer Success Manager. |
This feature is only available to Private cloud customers. |
Visitor Management and Space Reservations
| Features | Description | Impact/Outcome |
| Multi-Resource Reservation Improvements | The Multi Reservations features have been significantly improved in this Orion release, by resolving issues noticed during its initial release.
|
Roadmap Feature |
| Support for Multi-layer Floorplans on Reservations | The Multi-layer floorplan feature offers an optimal experience for special needs users and specific scenarios, such as wayfinding kiosks. It enables the representation of a floor with diverse layers, allowing different floorplans to coexist on the same floor.
Configurable theming in each layer accommodates accessible users. Employee App users can cycle through available views, and specific layers can be retrieved on call, empowering devices and customization. |
Roadmap Feature |
| Colleague Connect on Reservations | The Colleague Connect feature elevates workplace collaboration by introducing the capability to easily check when their colleagues will be in the office, or receive nudges from colleagues when making reservations.
Employees are empowered to make informed decisions regarding optimal time for office collaboration. The reservation experience is also improved, and users can conveniently mark colleagues as favorites, allowing them to stay updated on their colleagues’ office schedules and receive timely nudges during the reservation process. |
Roadmap Feature
A new Favorites tab in People Directory, allows employees to mark colleagues as favorites. A new At the Office tab in Places, allows employees to plan their work week and see who is in the office. |
| Zoom Conferencing | The Zoom integration with Space Reservations delivers conferencing support to customers, allowing users to connect and collaborate virtually by adding the Zoom Conferencing feature to their reservations.
Details of the conference call are easily accessible from within the reservation details. Additionally, users may also access conference calls directly from their preferred communication channel, either through the enterprise messaging app or email notifications. |
Roadmap Feature |
| API – Checkpoint Reservation ID | Introducing the Checkpoint Reservation ID API utilized by Checkpoint Cards to improve integration capabilities between third-party platforms and Appspace when checkpoints have been triggered. | Roadmap Feature |
Appspace Employee App
| Features | Description | Impact/Outcome |
| User Posts Enhancements | In a continuous effort to improve our user experience, and be more aligned with the core purpose of User Posts, the following enhancements have been made.
|
Roadmap Feature |
Devices & Partner Integrations
| Features | Description | Impact/Outcome |
| Support for macOS 13 Ventura | Support for macOS 13 Ventura on Appspace App for Devices. | Roadmap Feature
Firmware Support |
| Playlist Channel – Custom Device App Background and Border Color | This enhancement allows Administrators to further personalize the background and border color of the Device App beyond the default gray shade, allowing organizations to better align the device app’s appearance to their branding or individual preferences.
The background and border color can be customized by entering a specific hex code, or by selecting the color from the color picker palette, available in the Playlist Channel Settings Overview tab. |
Roadmap Feature |
| Crestron Desk Scheduling – Desk Touch | Support for Crestron Desk Scheduling – Desk Touch devices for room and workspace bookings, featuring visible LED indicators to display desk availability, ensuring smooth transitions between hot desk areas and offices. | |
| Broadcasts Device Support | Support for Broadcasts functionality has been extended to the following devices, ensuring customers using Alerts to transition to Broadcasts smoothly, once Alerts have been deprecated.
|
|
| PWA Content Caching Improvements | Content caching on Progressive Web Apps (PWA) has been reworked with the implementation of Workbox, a production-ready service worker library maintained by Chrome, for improved performance and stability.
Introducing conditional content caching for PWA devices with limited storage capacity, ensuring caching is performed based on the available storage capacity. |
|
| Deprecating Support for Twitter (now X) | Appspace has deprecated support for Twitter (now known as X) due to its API access model, restricting essential capabilities behind a cost-prohibitive paywall. This results in the existing Twitter passport now being non-functional to customers.
To preemptively eliminate support cases and related customer satisfaction concerns, we are deprecating the option to create new Twitter passports. |
Deprecated |
Cards
| Features | Description | Impact/Outcome |
| Beezy Hero Card | The Beezy Hero card displays the contents of the Appspace Intranet (Beezy) Hero Banner.
Refer to the Beezy Stories and Hero Card Release Notes for more detailed information. |
Roadmap Feature |
| Beezy Stories Card | The Beezy Stories card displays the contents of the Appspace Intranet (Beezy) Stories.
Refer to the Beezy Stories and Hero Card Release Notes for more detailed information. |
Roadmap Feature |
| Room Schedule and Schedule Board Card Improvements | As part of the Reservation service improvements during event syncing on the Room Schedule and Schedule Board card, the device property, the “player.reservations.events.pollingintervalseconds” device property was introduced allowing administrators to configure the events polling interval.
In conjunction with the Orion release, both the Room Schedule and Schedule Board card will include the Status Refresh Interval drop-down menu, available in the Booking Options section via the card editor, for a better user experience when configuring the events polling interval. Refer to the Room Schedule or Schedule Board Card Release Notes for more detailed information. |
This feature is only available for Appspace Providers. |
| Announcement Card Enhancements | The Announcement card introduces new enhanced content caching abilities, by ensuring a thorough caching of all card assets and files into the card’s cache storage via a Workbox service worker, enabling efficient local storage and access.
Refer to the Announcement Card Release Notes for more detailed information. |
This enhancement is part of PWA Content Caching Improvements. |
| Display User and Card Info in Cards. | In response to customer feedback and requests, we have implemented the inclusion of the following card details displayed in the Card Settings tab, and also content listing in Library.
This enhancement aims to meet tracking requirements, content ownership, and simplify the comparison of card versions with the latest card template version. |
|
| Data Visualization Card Security Update | Appsapce has implemented a security update our Data Visualization card template, to ensure a more secure user experience.
We urge customers to update utilizing the following card themes to update to the latest Data Visualization 1.9.1 release.
|
Security Update |