Last updated on September 15, 2017

1.20 Release Notes

This release note describes the new major build for Appspace App v1.20.


  • Support for network command events and action scripting in interactive mode for Universal Windows Platform (UWP) devices.
  • Support for Airtime Percentage, a new Frequency Restriction Setting option available in Signs.
  • Includes various bug fixes.

Supported Hardware

Operating Environment Device Reference Models Minimum Firmware / OS Version Minimum Appspace Version
Chrome OS Chromebox

Dell Chromebox 3010

AOPEN Chromebox

ASUS Chromebox

Chrome OS 46


Appspace 6.0

BrightSign 4K Series 2

BrightSign XD Series 2



v 6.1.76 Appspace 6.0

BrightSign XT Series 3


BrightSign XD Series 3






v 6.2.63 Appspace 6.0

BrightSign HD Series 3


BrightSign LS Series 3




v 6.2.94 Appspace 6.1
Samsung Smart Signage Platform (SSSP) 3.0 DBE/DME/DHE/UDE-P/DME-BR series



1026.6 Appspace 6.0
MediaVue MediaVue SureVue

SureVue D1

SureVue D2

SureVue D4

SureVue D6

v 1.2.4 Appspace 6.0
Cisco IEC Cisco IEC 4600 Series IEC-4650 v 2.3.4b (build 5.354.406) Appspace 6.0
Universal Windows Platform (UWP)

UWP Tablets

Desktop PC/Laptops

Microsoft Surface Pro

Desktop PC

Microsoft Windows 10 Pro Appspace 6.1
Android Android Devices

Samsung Tab 4

Samsung Galaxy Tab S

Android 4.4.2 KitKat

Android 6.0.1 Marshmallow

Appspace 6.1
iOS iOS Devices


iPad Mini

iOS 9

iOS 10

Appspace 6.1
LG SM5KC series 32SM5KC

webOS 3.0

Firmware v 4.30.40

Appspace 6.2

New Features and Enhancements


  • Support for Frequency Restriction settings with Air Time % for content, in Signs Playout Properties.
  • Improved log retrieval function in Device Tasks:
    • Added option to save log in JSON, or CSV format.
    • Removed datetime info from message field when saving log to database.


  • Improvements to video playback on LG devices with dual video elements, to ensure a seamless video playback experience. This method loads the next video on top of the current video, and unloads the current video once it has finished playing.

Universal Windows Platform

  • Support for network command events to emulate a remote control in interactive mode.

    • To enable this function, set the ‘Remote.Enable’ player property to True, and execute the network command ‘?remote=[action]’, where actions represent the following:

      • up = Up
      • down = Down
      • left = Left
      • right = Right
      • system = Device Menu
      • select = Select
      • back = Back

    • Execute the ‘?channel=[action]&[searchby]=[value after URI encode]’ network command to perform the following actions:

      • Load channel
        • By ID: ?channel=loadchannel&channelid=52654
        • By name: ?channel=loadchannel&channelname=channel & name

      • Load channel group
        • By ID: ?channel=loadchannelgroup&channelgroupid=52654
        • By name: ?channel=loadchannelgroup&channelgroupname=channel group name

      • Load live channel
        • By ID: ?channel=loadlivechannel&livechannelid=0001
        • By name: ?channel=loadlivechannel&livechannelname=live channel name

      • Open Search page
        • ?channel=search&query=abc

      • Load EPG
        • ?channel=loadepg

      • Load Recently Added page
        • ?channel=loadrecent

      • Load Home page
        • ?channel=loadhome


      You must URI encode text strings that contain unicode and non-latin characters before executing the commands.

    • Support for executing system commands within interactive mode, as follows:

      • ?system=restart
      • ?system=resync
      • ?system=reset-content
      • ?system=unregister


      Executing system commands results in the Appspace App restarting, thus requiring the port to be open again on the following restart. This however does not apply when unregistering Appspace App.

Patch Updates


Resolved Bugs

  • APC-2917 - Player stays “Out of Sync” when Alerts content is broadcasted.
  • APC-3865 - Playout Metric shows incorrect playback count.
  • APC-3868 - iOS: Interactive Mode shows black for about one second after rotating the display from Portrait to Landscape.
  • APC-3435 - When user presses the Backspace key on the Device Menu, the side menu incorrectly comes up.

Resolved Escalations

  • AE-3533 - Unable to register Appspace App via claim code, if a localhost is used to access the Appspace server.

Known Issues


  • The Appspace App claim code does not validate after a network failure, during registration.

LG webOS

  • Audio plays randomly on the YouTube Card.
  • Pressing the Back button on a remote control when viewing a YouTube Card, does not redirect to the previous page.
  • A video flickers black for a second, before the next video is played.
  • Interactive mode (Light theme) has display issues when displaying the default thumbnail.
  • Unable to play MP4 videos.

Universal Windows Platform (UWP)

  • Interactive mode stops working on a device after a Windows Update.