Last updated on October 31, 2016

1.7 Release Notes

This release note describes the new major build for Appspace App v1.7.


  • Enhanced device registration workflows.

Supported Hardware

Device Models Minimum Firmware / OS Version

Dell Chromebox 3010

AOPEN Chromebox

ASUS Chromebox

Chrome OS 46




v 6.1.76
Samsung Smart Signage Platform (SSSP) 3.0 DBE/DME/DHE/UDE-P/DME-BR series 1026.6
MediaVue SureVue D1 v 1.0
Cisco IEC IEC-4650 v2.3.4b (build 5.354.406)

Features and Enhancements


  • Improved device registration process with the following methods:

    • Auto register devices using a 6-digit claim code.
    • Auto register devices to the customer account using Google CDM policy.
    • Auto register devices to the customer account using a local policy file.
    • Auto register devices to the customer account using a network policy file.
    • Manual register devices locally using Appspace credentials.

  • An updated user interface on the Appspace App for device registration.

  • Support for player properties in URL-type webpage content for signs and channels in interactive mode, to enable execution of the property before the webpage is loaded.

  • Device now caches and plays cards from its local storage, as a failover option in the event of a lost connection.

  • Support for interleaved playback in the Media Zone widget, which allows one item from a schedule to be played, before moving to the next schedule. To enable this feature, user must set the property “custom.playlist.interleave = true” on the Media Zone widget.

  • Support for Layoutloaded event action, which triggers an action when a layout is loaded.


  • Support for closed captioning in videos in Interactive Mode, in channels.
  • Default player property hides mouse cursor or X symbol.

Resolved Escalations

  • AE-2441 - Large video wall displays black screen.
  • AE-2462 - Signs on PC Players keep crashing, caused by runtime issues with the DirectX player.
  • AE-2507 - A webpage hosted locally only loads once, and does not load subsequently when using a Samsung device.
  • AE-2551 - An event name in the Event Calendar widget overlaps when the name is too long.
  • AE-2561 - The sign fails when videos are added.
  • AE-2569 - Video does not resume after it is paused via an action script in a Chromebox.

Patch Updates



  • Date formats in the RSS Viewer and RSS Ticker widgets can now be customized using the and properties. The default date format (MM/DD/YYYY HH:mm) will be used if there are no defined properties.
  • Network Administrators can deploy a device task to change log levels to pull the desired level of logs from any device connected to cloud without having to physically interact with the device.

Resolved Bugs

  • APC-2888 - After “Cancel” or “Unregister” is clicked on the Appspace App after a failed registration, it tries to re-register the device and displays the same “Cancel or Unregister” screen instead of the Welcome screen.

Resolved Escalations

  • AE-2559 - Dynamic text is not displayed as expected when the ‘custom.text.dynamic.default.xmlns’ property is added to the Plain Text widget.
  • AE-2597 - Unable to change the date format in the RSS Ticker widget which is set to mm/dd/yyyy.
  • AE-2598 - When using the “Fade In Fade Out” transition in the RSS Ticker widget, the Right Align setting does not work.



  • Playlist updates are seamless without interrupting playback when update is detected on channels.

Resolved Bugs

  • APC-2841 - Channel is automatically assigned during manual registration when there is a local or CDM policy in the network.
  • APC-2869 - Changes made in Channels is not displayed until device is re-synced.
  • APC-2967 - Weather widget displays a JavaScript error if the weather fact components do not have the ‘bindtofact’ property.

Resolved Escalations

  • AE-2587 - Appspace App does not respond to the ‘loadfrominfomenu’ action script in the Media Container widget.
  • AE-2640 - Scheduled sign does not switch at the nominated time.
  • AE-2650 - Appspace App stops responding when navigating through layouts on Chromebox and BrightSign.
  • AE-2670 - Appspace App 1.7.1 stops responding when there is a Weather widget present in the sign.

Known Issues


  • The Device Menu does not display when viewing YouTube videos.
  • The same 6-digit code is displayed during re-registration, if the device was registered previously using the manual registration method.
  • When you unregister and then re-register a device using the Register Locally option, the earlier assigned channel is automatically assigned and does not give you the option to choose another channel.


  • The closed captions overlay the Device Menu screen when in Interactive Mode.
  • Closed captions are delayed by between 2 to 5 seconds when playing external HLS videos.

Samsung SSP

  • Video does not resume after being paused, and instead displays a black screen with the video frozen.

Cisco IEC

  • Two mouse cursors are shown when switching from a portrait sign to a landscape sign.
  • CSS issues such as distortions or misalignment when displaying a sign.