Last updated on September 15, 2017

1.22 Release Notes

This release note describes the new major build for Appspace App v1.22.


  • Improved device registration workflow.
  • Includes various bug fixes.

Supported Hardware

Operating Environment Device Reference Models Minimum Firmware / OS Version Minimum Appspace Version
Chrome OS Chromebox

Dell Chromebox 3010

AOPEN Chromebox

ASUS Chromebox

Chrome OS 46


Appspace 6.0

BrightSign 4K Series 2

BrightSign XD Series 2



v 6.1.76 Appspace 6.0

BrightSign XT Series 3


BrightSign XD Series 3






v 6.2.63 Appspace 6.0

BrightSign HD Series 3


BrightSign LS Series 3




v 6.2.94 Appspace 6.1
Samsung Smart Signage Platform (SSSP) 3.0 DBE/DME/DHE/UDE-P/DME-BR series



1026.6 Appspace 6.0
MediaVue MediaVue SureVue

SureVue D1

SureVue D2

SureVue D4

SureVue D6

v 1.2.4 Appspace 6.0
Cisco IEC Cisco IEC 4600 Series IEC-4650 v 2.3.4b (build 5.354.406) Appspace 6.0
Universal Windows Platform (UWP)

UWP Tablets

Desktop PC/Laptops

Microsoft Surface Pro

Desktop PC

Microsoft Windows 10 Pro Appspace 6.1
Android Android Devices

Samsung Tab 4

Samsung Galaxy Tab S

Android 4.4.2 KitKat

Android 6.0.1 Marshmallow

Appspace 6.1
iOS iOS Devices


iPad Mini

iOS 9

iOS 10

Appspace 6.1
LG SM5KC series 32SM5KC

webOS 3.0

Firmware v 4.30.40

Appspace 6.2

New Features and Enhancements


  • Improvements to the device registration workflow, because currently when a device is removed from the Appspace console, the device loses its connection to the server but the device is not unregistered, causing some services to erroneously run in a loop. Enhancements include:

    • The Appspace App will stop all services that requires connection to Appspace (Sync, Health, Alerts, ADM & Playout Metrics) if “Error 404: Resource Not Found” is received from the device, which was removed from the console but has yet to be unregistered from the device.

    • The Appspace App will suspend (content playback is still captured but will not be sent to the Appspace server) Health, Alerts, Device Tasks, and Playout Metrics services, if errors other than “Error 404: Resource Not Found” is received, until there’s a success response from the server. Once a success response is received, the services will then resume.

    • The Appspace App tries to reconnect to Alerts services every 2.5 seconds. If the connection fails, the App will retry again every 15 seconds for three times, and every 10 minutes subsequently until connection is re-established.

  • Video duration is automatically detected, when the ‘’ property is set in Signs.

  • Improved events behavior when running cards back to back in a sign.

Patch Updates


Resolved Bugs

  • APC-3953 - Unable to play MP4 videos on LG devices.