The tables below compare the supported content types, content delivery, device management, and playback performance for devices in each operating environment supported by the Appspace App.
Important
Please refer to our Supported Devices & Operating Systems if you are looking for supported device models.
Supported Image Formats
| Operating Enviroment | JPG / JPEG | PNG | GIF |
|---|---|---|---|
| Android | ✔ | ✔ | ✔ |
| BrightSign | ✔ | ✔ | ✔ |
| Chrome OS | ✔ | ✔ | ✔ |
| Cisco Collaboration Endpoints (CE) - Signage Mode | ✔ | ✔ | ✔ |
| Cisco Collaboration Endpoints (CE) - Wallpaper | ✔ | ✔ | ✔ |
| Cisco Webex Share / Room Phone - Wallpaper | ✔ | ✔ | ✔ |
| Crestron | ✔ | ✔ | ✔ |
| IAdea | ✔ | ✔ | ✔ |
| iOS | ✔ | ✔ | ✔ |
| Linux Ubuntu | ✔ | ✔ | ✔ |
| LG WebOS | ✔ | ✔ | ✔ |
| MediaVue | ✔ | ✔ | ✔ |
| Mersive | ✔ | ✔ | ✔ |
| Samsung SSP / Tizen | ✔ | ✔ | ✔ |
| Universal Windows Platform (UWP) | ✔ | ✔ | ✔ |
| Windows | ✔ | ✔ | ✔ |
Supported Audio Formats
| Operating Enviroment | AAC | AC3 | MP3 | PCM | WAV | MP4 |
|---|---|---|---|---|---|---|
| Android | ✔ | ✘ | ✔ | ✔ | ✔ | ✔ |
| BrightSign | ✔ 1 | ✔ | ✔ | ✔ | ✔ 4 | ✔ 5 |
| Chrome OS | ✔ 1 | ✘ | ✔ | ✔ | ✔ 4 | ✔ 5 |
| Cisco Collaboration Endpoints (CE) - Signage Mode | ✔ | ✘ | ✔ | ✔ | ✔ | ✔ |
| Cisco Collaboration Endpoints (CE) - Wallpaper | ✘ | ✘ | ✘ | ✘ | ✘ | ✘ |
| Cisco Webex Share / Room Phone - Wallpaper | ✘ | ✘ | ✘ | ✘ | ✘ | ✘ |
| Crestron | ✘ | ✘ | ✘ | ✘ | ✘ | ✘ |
| IAdea | ✔ | ✘ | ✔ | ✔ | ✔ | ✔ |
| iOS | ✔ | ✘ | ✔ | ✔ | ✔ | ✔ |
| Linux Ubuntu | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
| LG WebOS | ✔ | ✘ | ✔ | ✔ | ✔ | ✔ |
| MediaVue | ✔ 1 | ✔ 2 | ✔ | ✔ 3 | ✔ | ✔ |
| Mersive | ✘ | ✘ | ✘ | ✘ | ✘ | ✘ |
| Samsung SSP / Tizen | ✔ | ✘ | ✔ | ✔ | ✔ 4 | ✔ 5 |
| Universal Windows Platform (UWP) | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
| Windows | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
Note
- 1 – With MPEG-4 AAC audio codec.
- 2 – Supported for streaming video only.
- 3 – PCM is not supported on MediaVue SureVue D1.
- 4 – With PCM encoding.
- 5 – With AAC audio codec.
Supported Video Formats
| Operating Enviroment | MPEG-1 | MPEG-2 | MPEG-4 (H.264/AAC Low Complexity) | WMV, VC-1 |
|---|---|---|---|---|
| Android | ✘ | ✘ | ✔ | ✔ |
| BrightSign | ✔ | ✔ | ✔ | ✘ |
| Chrome OS | ✘ | ✘ | ✔ | ✘ |
| Cisco Collaboration Endpoints (CE) - Signage Mode | ✔ | ✔ | ✔ | ✔ |
| Cisco Collaboration Endpoints (CE) - Wallpaper | ✘ | ✘ | ✘ | ✘ |
| Cisco Webex Share / Room Phone - Wallpaper | ✔ 2 | ✔ 2 | ✔ 2 | ✔ 2 |
| Crestron | ✘ | ✘ | ✘ | ✘ |
| IAdea | ✘ | ✘ | ✔ | ✔ |
| iOS | ✘ | ✘ | ✔ | ✘ |
| Linux Ubuntu | ✔ | ✔ | ✔ | ✔ |
| LG WebOS | ✘ | ✘ | ✔ | ✘ |
| MediaVue | ✔ 1 | ✔ 1 | ✔ | ✘ |
| Mersive | ✔ | ✔ | ✔ | ✔ |
| Samsung SSP / Tizen | ✔ | ✔ | ✔ | ✔ |
| Universal Windows Platform (UWP) | ✔ | ✔ | ✔ | ✔ |
| Windows | ✔ | ✔ | ✔ | ✔ |
Note
- 1 – Codec supported for streaming video only.
- 2 – Audio may not be available during video playback on certain devices, due to Cisco device and firmware dependencies.
- 3 – The constant bit rate (CBR) supported for BrightSign devices vary depending on the device. For more information, please visit the BrightSign Optimizing Video Quality document.
Supported IPTV Formats
| Operating Enviroment | HTTP Live Streaming (HLS) | Multicast H.264 | Multicast MPEG2 | WMV, VC-1 |
|---|---|---|---|---|
| Android | ✔ | ✘ | ✘ | ✔ |
| BrightSign | ✔ | ✔ | ✔ | ✔ 1 |
| Chrome OS | ✔ | ✘ | ✘ | ✘ |
| Cisco Collaboration Endpoints (CE) - Signage Mode | ✔ | ✘ | ✘ | ✘ |
| Cisco Collaboration Endpoints (CE) - Wallpaper | ✘ | ✘ | ✘ | ✘ |
| Cisco Webex Share / Room Phone - Wallpaper | ✘ | ✘ | ✘ | ✘ |
| Crestron | ✘ | ✘ | ✘ | ✘ |
| IAdea | ✔ | ✘ | ✘ | ✘ |
| iOS | ✔ | ✘ | ✘ | ✘ |
| Linux Ubuntu | ✔ | ✘ | ✘ | ✘ |
| LG WebOS | ✔ | ✔ | ✘ | ✘ |
| MediaVue | ✔ | ✔ | ✔ | ✘ |
| Mersive | ✔ | ✘ | ✘ | ✔ |
| Samsung SSP / Tizen | ✔ 2 | ✔ 2 | ✔ 2 | ✔ 2 |
| Universal Windows Platform (UWP) | ✔ | ✘ | ✘ | ✘ |
| Windows | ✔ | ✘ | ✘ | ✘ |
Note
- 1 – Only supported by BrightSign XT Series 3 and BrightSign XD Series 3 devices.
- 2 – Supports both Samsung SSP 6.0 / Tizen 4 and Samsung SSP 10 / Tizen 6.5 devices.
Supported Card Types
Important Cards are only supported on devices with the Appspace App. Legacy devices are not supported. Refer to the Supported Appspace Cards article for more information.
Video Playback
| Operating Enviroment | Background Audio | Beyond HD Videos | Multiple Videos |
|---|---|---|---|
| Android | ✔ | ✔ | ✔ |
| BrightSign | ✔ | ✔ | ✘ |
| Chrome OS | ✔ | ✘ | ✔ |
| Cisco Collaboration Endpoints (CE) - Signage Mode | ✔ | ✔ | ✔ |
| Cisco Collaboration Endpoints (CE) - Wallpaper | ✘ | ✘ | ✘ |
| Cisco Webex Share / Room Phone - Wallpaper | ✘ | ✘ | ✘ |
| Crestron | ✘ | ✘ | ✘ |
| IAdea | ✔ | ✔ | ✔ |
| iOS | ✔ | ✔ | ✔ |
| Linux Ubuntu | ✔ | ✔ | ✔ |
| LG WebOS | ✔ | ✔ | ✔ |
| MediaVue | ✔ | ✔ | ✔ |
| Mersive | ✔ | ✔ | ✔ |
| Samsung SSP / Tizen | ✔ | ✔ | ✔ |
| Universal Windows Platform (UWP) | ✔ | ✔ | ✔ |
| Windows | ✔ | ✔ | ✔ |
Videos per layout
For each Appspace App driven device, the number of videos that can be included in a layout in an advanced channel are limited as per the table below, to ensure optimal video playback performance:
| Operating Enviroment | Videos per Advanced Channel layout |
|---|---|
| BrightSign (firmware 7 and below) | 1 |
| BrightSign (firmware 8 and above) | 2 |
| Chrome OS | 4 |
| LG WebOS | 2 |
| MediaVue | 6 |
| Samsung SSP / Tizen | 1 |
| Universal Windows Platform (UWP) | 2 |
Device Management Support
| Operating Enviroment | Auto Detect IP | Network Messaging | Playout Metrics Reporting | RS-232 Screen Power On/Off | Software Updates | Status Screenshot |
|---|---|---|---|---|---|---|
| Android | ✔ | ✘ | ✔ | ✘ | ✔ | ✘ |
| BrightSign | ✔ | ✘ | ✔ | ✔ 1 | ✘ 2 | ✘ |
| Chrome OS | ✔ | ✔ | ✔ | ✔ | ✘ 3 | ✘ |
| Cisco Collaboration Endpoints (CE) - Signage Mode | ✔ | ✘ | ✘ | ✘ | ✔ 5 | ✘ |
| Cisco Collaboration Endpoints (CE) - Wallpaper | ✔ | ✘ | ✘ | ✘ | ✔ 5 | ✘ |
| Cisco Webex Share / Room Phone - Wallpaper | ✔ | ✘ | ✘ | ✘ | ✔ 5 | ✘ |
| Crestron | ✔ | ✘ | ✘ | ✘ | ✔ 4 | ✘ |
| iOS | ✔ | ✘ | ✔ | ✘ | ✔ | ✘ |
| Linux Ubuntu | ✔ | ✘ | ✔ | ✘ | ✔ | ✘ |
| LG WebOS | ✔ | ✘ | ✔ | ✘ | ✔ | ✘ |
| MediaVue | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
| Mersive | ✔ | ✘ | ✘ | ✘ | ✔ | ✘ |
| Samsung SSP / Tizen | ✔ | ✘ | ✔ | ✘ | ✔ | ✘ |
| Universal Windows Platform (UWP) | ✔ | ✘ | ✔ | ✘ | ✔ | ✘ |
| Windows | ✔ | ✘ | ✔ | ✘ | ✔ | ✘ |
Note
- 1 – RS-232 is only supported by BrightSign XT Series 3 and BrightSign XD Series 3, Expanded I/O Player models.
- 2 – The Appspace App software updates for BrightSign must be updated manually by reinstalling the Appspace App for BrightSign package.
- 3 – Google has its own device management platform. Please refer to Configure Chrome OS Devices with Chrome Enterprise (CDM).
- 4 – Software updates by Crestron.
- 5 – Software updates by Cisco.
Content Delivery and Additional Support
| Operating Enviroment | Custom/System Fonts | Web Content | Custom Content Check Frequency | Local Content Cache | Scheduled Content Downloads |
|---|---|---|---|---|---|
| Android | ✔ | ✔ | ✔ | ✔ | ✔ |
| BrightSign | ✔ | ✔ | ✔ | ✔ | ✔ |
| Chrome OS | ✔ | ✔ | ✔ | ✔ | ✔ |
| Cisco Collaboration Endpoints (CE) - Signage Mode | ✘ | ✘ | ✘ | ✘ | ✘ |
| Cisco Collaboration Endpoints (CE) - Wallpaper | ✘ | ✘ | ✘ | ✘ | ✘ |
| Cisco Webex Share / Room Phone - Wallpaper | ✘ | ✘ | ✘ | ✘ | ✘ |
| Crestron | ✘ | ✔ | ✔ | ✘ | ✘ |
| iOS | ✔ | ✔ | ✔ | ✔ | ✔ |
| Linux Ubuntu | ✔ | ✔ | ✔ | ✔ | ✔ |
| LG WebOS | ✔ | ✔ | ✔ | ✔ | ✔ |
| MediaVue | ✔ | ✔ | ✔ | ✔ | ✔ |
| Mersive | ✔ | ✔ | ✔ | ✘ | ✘ |
| Samsung SSP / Tizen | ✔ | ✔ | ✔ | ✔ | ✔ |
| Universal Windows Platform (UWP) | ✔ | ✔ | ✔ | ✔ | ✔ |
| Windows | ✔ | ✔ | ✔ | ✔ | ✔ |