Important
      • As there are a significant number of devices running the operating systems we support and a range of manufacturing standards, we can only assure the compatibility of the OS and the firmware versions that we actively test, as listed on this page.
      • Reference models are device models that Appspace has tested upon in our product engineering lab.
      • You may use devices that have similar specifications to the reference models listed, however, we recommend you work with a systems integrator or an Appspace reseller to ensure the target devices are suitable for your deployment type and specific use case. If you do not have such a partner, please contact us and we’ll be happy to make some introductions.

Appspace, a scalable, enterprise-grade, cloud-based SaaS platform, enables the publishing and distribution of content to thousands of endpoint devices paired with our easy-to-use HTML5-based Appspace app. The app is presented with a customizable theme and an intuitive interface that is clickable with a mouse, remote control, or touch screen. The Appspace app is able to display content with high levels of broadcast and picture quality for various workplace experiences such as digital signage, space reservations, employee experience, and visitor management.

We currently have three app categories, catered for the following:

    • Appspace for employees
      The Appspace Employee App, an Appspace app for employee communication, is available on Android and iOS mobile devices, or via our web portal.
      Employees may browse and view corporate content published to them or their user groups, or use the app to reserve rooms, desks, or designated workspaces at the office, or book a building pass to a building or campus area with restricted access.
    • Appspace for devices
      The Appspace App for industry-standard devices is supported on a multitude of operating systems and device platforms such as Chrome OS, Android, iOS, BrightSign, Cisco, Crestron, and such, that meet different use cases including playback performance, physical dimensions, hardware features, content delivery modes (streaming or caching), and workplace experiences.
      There are several different terminologies used throughout the industry that imply a device, such as a media player, media streamer, mini-PC, set-top box, TV box, or IPTV box. They are all essentially the same.
      The Appspace App for devices is ideal for various workplace experiences including:
      • Appspace built-in
        Appspace has collaborated with several vendors to offer integrated solutions, to provide added value by leveraging existing workplace vendor devices and systems that may have a specialized dedicated function (i.e. video conferencing). The Appspace App comes pre-built in most of these devices and only custom Appspace features are available, such as:
        • basic wallpaper or signage displays using Appspace on room conferencing devices that are idle.
        • basic wallpaper or signage displays using Appspace Lite, on the vendor’s device management portal.
        • room scheduling with Appspace cards on purpose-built room scheduling devices or smart signboards.
        Content from Appspace is streamed and not stored locally due to the devices’ functional limitations.

This article lists all the Appspace supported devices and operating systems. We also provide information such as required device firmware versions, Appspace app and platform versions, device content delivery mode, download information, and reference models.

Note
Check out the Supported Content & Device Capabilities and Supported Appspace Cards articles to see which features and cards are supported for the desired device.
Note
If you are looking for legacy devices based on older Appspace Flash or DirectX clients, please refer to Legacy Devices.

Appspace for Employees

Listed below are the operating systems and devices supported by the Appspace Employee App, ideal for employee communications and workplace reservations, via the following mobile devices:

Ideal For Content Delivery Mode Operating System / Firmware Minimum Appspace Version Appspace App Download Reference Models
Employee Experience Streaming Android 6.0.1 Marshmallow Appspace 8.0 Download via Google Play Store Samsung Galaxy S5
iOS 14 Download via Apple App Store iPhone 12

Guides:

Appspace for Devices

Note
Devices have different functionalities and capabilities; some devices are able to playback a single playlist channel or streamed content while other devices are able to playback custom interactive channels, handle landscape and portrait modes, and have the ability to store content locally for offline playback and more. Please refer to each device specification on the manufacturer’s website for more information.
Also refer to the An Introduction to Devices guide that discusses the different types of devices available for various business requirements, and information on selecting the right device suited to specific publishing needs.

Listed below are operating systems and devices supported by the Appspace App for Devices, ideal for digital signage, video wall, room scheduling, enterprise TV, and System on Chip (SoC) displays.

Android

Ideal For Content Delivery Mode Operating System / Firmware Minimum Appspace Version Appspace App Download Reference Models
Digital Signage / Room Scheduling / Kiosks / Enterprise TV / System on Chip (SoC) on TVs/tablets Caching Android 6.0.1 Marshmallow Appspace 6.1 Download via Google Play Store Samsung Galaxy Tab S
Android 10 Google Pixel 2
Android TV 7.1.2 Nougat Appspace 7.0 Google Nexus Player

BrightSign

Ideal For Content Delivery Mode Operating System / Firmware Minimum Appspace Version Appspace App Download Device Series Reference Models Specifications
Digital Signage / Room Scheduling / Kiosks / Enterprise TV Caching 8.2.55.5 Appspace 6.1 Download via Appspace Downloads BrightSign XT Series 3 XT1143 See full specification
XT243
BrightSign XD Series 3 XD1033 See full specification
XD233
BrightSign HD Series 3 HD1023 See full specification
HD223
BrightSign LS Series 3 LS423 See full specification
BrightSign XT Series 4 XT1144 See full specification
BrightSign XD Series 4 XD1034 See full specification
BrightSign HD Series 4 HD1024 See full specification
BrightSign LS Series 4 LS424 See full specification
Important
If you wish to upgrade existing BrightSign devices running the Appspace App to OS version 8.0, the Appspace App must be updated to version 1.46 first, before the device firmware is updated to version 8. This is crucial to prevent the local storage from being wiped off due to the architectural changes on the location of the local storage for BrightSign OS 8.
BrightSign devices running firmware v 8.2.55.5, requires Appspace App to be updated to version 2.23 or higher.

Chrome OS

Ideal For Content Delivery Mode Device Manufacturer Reference Models Operating System / Firmware Minimum Appspace Version Appspace App Download Specifications
Digital Signage / Room Scheduling / Kiosks / Enterprise TV on TVs Caching AOpen AOpen Chromebox Commercial Chrome OS 90 Appspace 6.0 Download via Chrome Web Store See full specification
AOpen Chromebase Commercial See full specification
Asus Asus Chromebox See full specification
Asus Chromebit See full specification
Important
  • We recommend using Google Chrome Enterprise, previously Chrome Device Management (CDM), to manage your devices. We currently only support issues that arise if the device is managed via a CDM.
  • We recommend Chrome-based devices be pinned to Chrome OS 90, for the app to work seamlessly, refer to the Appspace App 2.31 Release Notes.

iOS

Ideal For Content Delivery Mode Operating System / Firmware Minimum Appspace Version Appspace App Download Reference Models
Digital Signage / Room Scheduling / Kiosks / Enterprise TV Caching iOS 14 Appspace 6.1 Download via App Store iPad Air 2

LG webOS

Ideal For Content Delivery Mode Device Series Reference Models Operating System / Firmware Minimum Appspace Version Appspace App Download Specifications
Digital Signage / Room Scheduling / Kiosks / Enterprise TV / System on Chip (SoC) on TVs Caching SM5KC series 32SM5KC webOS 3.7 / v 4.74.50 Appspace 6.2 Download via Appspace Downloads See full specification
SM5KD series 43SM5KD webOS 3.3 / v 4.02.20 See full specification
SM5KE series 43SM5KE webOS 4.0 / v 4.02.05 See full specification
UH5F Series 43UH5F-B webOS 4.1 / v 3.04.50 Appspace 7.0 See full specification
Note
For TV-based models, please ensure that commercial grade signage models with WebOS 3.0+ are chosen for optimum performance results.

Linux Ubuntu

Ideal For Content Delivery Mode Device Manufacturer Reference Models Operating System / Firmware Minimum Appspace Version Appspace App Download Specifications
Digital Signage / Room Scheduling / Kiosks / Enterprise TV on TVs Caching AOpen AOpen Chromebox Commercial Ubuntu 18.04.4 LTS Appspace 7.2 Download via Snap Store / via Appspace Downloads See full specification
Seneca Seneca HDS Media Player See full specification

MacOS

Ideal For Content Delivery Mode Operating System / Firmware Reference Models Minimum Appspace Version Appspace App Download Specifications
Digital Signage / Room Scheduling / Kiosks / Enterprise TV on Windows 10-based tablets, PCs, and TVs Caching macOS Mojave 10.14.6 MacBook Pro (Mid 2014) Appspace 7.1 Download via Appspace Downloads See full specification
macOS Mojave 10.14.6 Mac Mini (Late 2014) See full specification
macOS Catalina 10.15.3 Mac Mini (2018) See full specification

MediaVue

Ideal For Content Delivery Mode Device Series Reference Models Operating System / Firmware Minimum Appspace Version Appspace App Download Specifications
Digital Signage / Room Scheduling / Kiosks / Enterprise TV on TVs Caching SureVue SureVue D1 Linux / v 1.4.1 - Chromium v 67.0.3396.18 Appspace 6.0 Preinstalled on Device See full specification
SureVue D2 See full specification
SureVue D4 / D6 See full specification

Samsung Smart Signage Platform (SSSP) Tizen

Ideal For Content Delivery Mode Device Series Reference Models Operating System / Firmware Minimum Appspace Version Appspace App Download Specifications
Digital Signage / Room Scheduling / Kiosks / Enterprise TV / System on Chip (SoC) on TVs Caching Samsung SSP QBN series QB43N Samsung SSP 6.0 Tizen 4 / v 1120.6 Appspace 6.0 Download via Appspace PWA URL See full specification

Universal Windows Platform (UWP)

Ideal For Content Delivery Mode Device Series Operating System / Firmware Reference Models Minimum Appspace Version Appspace App Download Specifications
Digital Signage / Room Scheduling / Kiosks / Enterprise TV on Windows 10-based tablets, PCs, and TVs Caching Windows 10 on UWP Windows 10 version 1909 (Pro, Enterprise, Education) Microsoft Surface Pro 4 Appspace 6.1 Download via Windows Store See full specification
PC Desktop or Notebook See full specification

Windows

Ideal For Content Delivery Mode Device Series Operating System / Firmware Reference Models Minimum Appspace Version Appspace App Download Specifications
Digital Signage / Room Scheduling / Kiosks / Enterprise TV on Windows 10-based tablets, PCs, and TVs Caching Windows 10 Windows 10 Pro (64-bit) Microsoft Surface Pro 4 Appspace 7.1 Download via Appspace Downloads See full specification
Windows 7 Windows 7 Professional SP1 (64-bit) PC Desktop or Notebook See full specification
Windows 7 Enterprise (64-bit) See full specification
Windows 10 Windows 10 Pro (64-bit) (min. ver. 1903) See full specification
Windows 10 IoT Windows 10 Enterprise LTSC (64-bit) (min. ver. 1809) See full specification

Cisco Interactive Experience Platform (IEC)

Important
The Interactive Experience Client 4650 (IEC) device is now supported and managed by Cisco’s partner Moderro.
Customers who wish to experience the benefits of the next evolution of the Appspace App may use the Appspace Progressive Web App available via all browsers. However, please contact Moderro for information and support.
If purchasing devices from Cisco, we support these new Cisco Collaboration Endpoints instead.

Appspace Built-In

Listed below are collaboration workplace devices and systems that have customized Appspace solutions to display wallpaper, simple signage, or the room scheduling app.

Cisco Webex and Collaboration Endpoints (CE)

Ideal For Content Delivery Mode Device Series Reference Models Operating System / Firmware Minimum Appspace Version Appspace App Download Specifications
Wallpaper Streaming Cisco Webex Room series Webex Share Webex Share OS / novum1.1.0 Appspace 7.1 Preinstalled on Device See full specification
Webex Room Phone Novum OS / novum1.1.0 Appspace 7.2 See full specification
Signage Mode Streaming Cisco Webex Board series Board 55 Webex RoomOS Appspace 7.0 Download via Appspace PWA URL/Appspace Lite See full specification
Board 70 See full specification
Board 85s See full specification
Signage Mode Streaming Cisco Webex Room series Room 55 CE 9.4 or later (on CUCM) / latest Cisco Webex RoomOS (on Webex Cloud) Appspace 7.0 Download via Appspace PWA URL/Appspace Lite See full specification
Room 70 See full specification
Room Kit See full specification
Room Kit Mini See full specification
Room Kit Plus See full specification
Room Kit Pro See full specification
Wallpaper Streaming Cisco CE Desk series DX80 CE 9.4 or later (on CUCM) / latest Cisco Webex RoomOS (on Webex Cloud) Appspace 7.0 Preinstalled on Device/Appspace Lite See full specification
Wallpaper Streaming Cisco CE TelePresence MX series MX200 CE 9.4 or later (on CUCM) / latest Cisco Webex RoomOS (on Webex Cloud) Appspace 7.0 Preinstalled on Device See full specification
MX300 See full specification
MX700 See full specification
MX800 See full specification
Wallpaper Streaming Cisco CE TelePresence SX series SX20 CE 9.4 or later (on CUCM) / latest Cisco Webex RoomOS (on Webex Cloud) Appspace 7.0 Preinstalled on Device See full specification
SX80 See full specification

Crestron

Ideal For Content Delivery Mode Device Series Reference Models Operating System / Firmware Minimum Appspace Version Appspace App Download Specifications
Room Scheduling Streaming TSS TSS-7 v 2.006.0021 Appspace 7.0 Preinstalled on device See full specification
TSS-10 See full specification
Digital Signage in huddle spaces / conference rooms Streaming AirMedia AM-200 v 1.3975.00025 See full specification
AM-300 See full specification
Digital Signage in conference rooms Streaming Mercury Mercury v 1.4095.00038 See full specification

IAdea

Ideal For Content Delivery Mode Device Series Reference Models Operating System / Firmware Minimum Appspace Version Appspace App Download Specifications
Room Scheduling Streaming IAdea Smart Signboards XDS 1078 v 2.0.2-45 / 7.1.1 Nougat Appspace 6.1 Download via Appspace Downloads See full specification

Mersive

Ideal For Content Delivery Mode Device Series Reference Models Operating System / Firmware Minimum Appspace Version Appspace App Download Specifications
Digital Signage in huddle spaces / conference rooms Streaming Solstice Pod Solstice Pod Gen 2i v 4.3.15176 Appspace 6.1 Download via Appspace PWA URL See full specification
Solstice Pod Gen 3 See full specification

Strengths:

      • Mersive develops its own hardware, firmware, and management software.
      • A proprietary device management platform is available from Mersive, offering additional hardware management tools.
      • Mersive devices are already in place as they are used for video-conferencing and screen sharing. The Appspace integration brings additional features to the existing infrastructure to enhance corporate communication.
      • Quick setup by just enabling the digital signage feature, and entering the Appspace App (PWA) link.
Challenges:

      • The Mersive devices stream all content from Appspace, so if it reboots while the network is out then it cannot be used until the network connection is restored.
      • Only the Mersive Solstice Pod Gen 3 device is PoE so it does not need a separate power source.
      • Constantly streaming content may increase bandwidth usage. Check out our Managing Bandwidth in Appspace guide for help.
Summary:

      • Mersive devices are purpose-built for conference rooms. Digital signage is a secondary feature, hence, content should be limited to simple signage by using images and cards only.
Guides:

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