Appspace App now supports the Linux Ubuntu platform, one of the more widely used Linux distribution for workstations, cloud, and IoT devices.

This article provides instructions to install and register Appspace App on Linux Ubuntu-based devices.

Important
The Appspace App for Linux Ubuntu will be available in the Snap Store tentatively on 31st August 2020.

Prerequisites

  • The device must meet the manufacturer’s minimum hardware and technical specifications. Please refer to Supported Devices & Operating Systems.
  • An active Appspace account, with sufficient User IDs for user mode, or Device IDs for device mode.
  • An active Internet connection.
  • It is recommended that the device clock is set to automatically retrieve time from a Network Time Protocol (NTP) server, with the correct time zone, in order for it to sync correctly with the Appspace server.

    Note
    • Appspace cloud servers by default retrieve time from a NTP server. If an Appspace on-premises server is used, ensure the server time is automatically retrieved by a NTP server.
    • Appspace has updated the timezone configurations, which now includes timezones other than GMT. This enables users with daylight savings to adjust the time accordingly.

      For more information, please refer to the Appspace 7.1-ac.8 Release Notes

  • Please ensure your network is configured to allow Appspace whitelist URLs and the relevant network ports.
  • On your proxy server, whitelist the hostnames listed in the ‘How to set up networks with SSL content filters’ section in the following article: https://support.google.com/chrome/a/answer/3504942#sslinspection

Install Appspace App

Follow the instructions below to download and install the Appspace App.

Note
All Linux Ubuntu distributions version 18.04.4 LTS and later should come preinstalled with the Snap Store. If your distribution does not include the Snap Store, please download and install as per the instructions here: https://snapcraft.io/docs/getting-started.

  1. Launch the Snap Store from your device, and search for Appspace App.
  2. Select the Appspace App, and click Install.
  3. Once installed, launch the Appspace App application, and proceed to register your device.

Update Appspace App

Appspace App is automatically updated by default on Linux Ubuntu devices. However, if the app does not update, please follow the instructions to manually updating Snaps in the following Managing Updates article: https://snapcraft.io/docs/keeping-snaps-up-to-date

Uninstall Appspace App

To uninstall the Appspace App on the device, follow the instructions in the following Remove an application article:
https://help.ubuntu.com/stable/ubuntu-help/addremove-remove.html.en

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