Appspace Supported Devices and Operating Systems

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Appspace is a scalable, enterprise-grade, cloud-based SaaS (Software as a Service) platform, that enables organizations to centrally manage the publishing and distribution of content to thousands of endpoint devices. Appspace combines user-friendliness with powerful and robust features, enabling organizations to swiftly and securely deploy, manage, and control content of any kind from any location via a web browser. By utilizing our user-friendly HTML5-based Appspace App, we may present responsive content with exceptional broadcast and picture quality.

In this article, we list all supported devices and operating systems that have been certified by Appspace based on our certification levels as detailed in our Introduction to Devices in Appspace guide.

Important
  • As there are a significant number of devices running the operating systems we support and a range of manufacturing standards, we can only assure the compatibility of the OS and the firmware versions that we actively test, as listed on this page.
  • Reference models are device models that Appspace has tested in our product engineering lab.
  • You may use devices that have similar specifications to the reference models listed, however, we recommend you work with a systems integrator or an Appspace reseller to ensure the target devices are suitable for your deployment type and specific use case. If you do not have such a partner, please contact us and we’ll be happy to make some introductions.

What’s in this article:

Appspace App for Employees (Mobile)

The Appspace App for Employees is specifically designed for mobile devices while providing all the same functionality as the Employee App Portal on web browsers. This is ideal for employees as it provides quick access to corporate content, perform workspace reservations, or schedule meetings with colleagues right off their mobile devices.

Appspace Certified

Android

Minimum Certified OS / Firmware Device Series Reference Models Ideal For Content Delivery Mode Appspace App Device Platform Minimum Appspace Version
Android 10 Samsung Galaxy A Samsung Galaxy A02S Employee Experience Streaming via Google Play Store Appspace 8.0
Google Pixel 2

Guides

iOS

Minimum Certified OS / Firmware Device Series Reference Models Ideal For Content Delivery Mode Appspace App Device Platform Minimum Appspace Version
iOS 17 iPhone iPhone 13 Employee Experience Streaming via Apple App Store Appspace 8.6
iOS 15 iPhone iPhone 12 Appspace 8.0

Guides

Appspace App for Devices

The Appspace App for Devices supports a multitude of industry-leading device platforms and operating systems such as Chrome OS, Android, iOS, BrightSign, Cisco, Crestron, etc, that meet different business requirements including playback performance, physical dimensions, hardware features, content delivery modes (streaming or caching), and general workplace experiences.

Designed primarily for the workspace experience, the Appspace App for Devices is ideal for the following solutions:

  • Digital signage on single or multiple display screens, video walls, and media players.
  • Room scheduling on tablets, desk pucks, or interactive display panels.
  • Interactive touch-screen kiosks for visitor invitations, wayfinding, and employee directories.
  • Enterprise TVs for displaying channels and live streams on system-on-chip (SOC) TVs.

Most of these industry-leading devices come with internal storage, allowing content from Appspace to be cached.

Appspace Certified

Android

Minimum Certified OS / Firmware Device Series Reference Models Ideal For Content Delivery Mode Appspace App Device Platform Minimum Appspace Version
Android 13 Tiramisu Samsung Galaxy Tab A Samsung Galaxy Tab A7 (SM-T500) Digital Signage / Room Scheduling / Kiosks / Enterprise TV / System on Chip (SoC) on TVs and Tablets Caching via Google Play Store Appspace 8.0
Android TV 7.1.2 Google Nexus Player
Android 7.1 Nougat Qbic Smart Panel PC Qbic Smart Panel-PC TD-0350 Desk Booking via Appspace PWA URL Appspace 8.1
StrengthsChallengesSummaryDevice Limitations
  • Android operates on a wide variety of devices and TVs.
  • Strong performance when minimum hardware specifications are met.
  • Deployment and updates are made easy through an MDM (Mobile Device Management) service.
  • Ideal for both cloud and on-prem Appspace deployments.
  • Most devices are attractively priced.
  • Requires MDM (Mobile device management) software when used in device mode. However, this is extremely advisable when deploying Android.
  • Android devices do not come with a common hardware specification, so it is advisable to check compatibility before purchasing.
  • If you wish to deploy Appspace on a wide variety of devices using a single OS, then you should consider Android a serious option.

Guides

BrightSign

Minimum Certified OS / Firmware Device Series Reference Models Ideal For Content Delivery Mode Appspace App Device Platform Minimum Appspace Version
BrightSign OS 9.0.13 BrightSign XC Series 5 XC4055 Digital Signage / Room Scheduling / Kiosks / Enterprise TV Caching via Appspace Downloads Appspace 8.1
BrightSign XT Series 5 XT1145
BrightSign XD Series 5 XD1035
BrightSign HD Series 5 HD1025
BrightSign LS Series 5 LS445
BrightSign OS 8.5.31 BrightSign XT Series 4 XT1144 Appspace 8.0
BrightSign XD Series 3 XD1033
BrightSign 4K Series 2 4K1142
BrightSign OS 8.4.10 BrightSign XD Series 4 XD1034
BrightSign HD Series 4 HD1024
BrightSign XT Series 3 XT1143
XT243
BrightSign OS 8.3.46 BrightSign LS Series 4 LS424
BrightSign XD Series 3 XD233
BrightSign HD Series 3 HD1023
HD223
BrightSign LS Series 3 LS423
BrightSign LS Series 2 LS243
Important
BrightSign devices running BrightSign OS 8.3.46, requires Appspace App 2.36 or higher.

Before upgrading BrightSign devices to BrightSign OS 8.5, ensure that Appspace App has been first updated to Appspace App 2.54.2. This is crucial to prevent the local storage from being wiped off due to the architectural changes in the location of the local storage for BrightSign OS 8.

Note
The BrightSign RC-1001 remote control is only supported via the 3.5mm IR jack on BrightSign devices, and not via the USB IR receivers. However, we do not support the BrightSign RC-1002.
StrengthsChallengesSummaryDevice Limitations
  • BrightSign develops its own hardware, firmware, and software.
  • A slim, fan-less design is ideal for even the most challenging environments.
  • Good 4K video playback performance on the XT4, XT3, and XD3 devices.
  • The XT4 devices are designed to support Dolby Vision and HDR10+ for displaying vibrant colors with our App’s HTML5 engine.
  • Good multicast video playback on all BrightSign devices.
  • Power over Ethernet (PoE) support on XT4 and XT3 devices.
  • A range of devices to meet different performance and configuration requirements.
  • OPS module provides slot-in compatibility with several leading manufacturers’ display products (e.g., NEC).
  • Proprietary device management platform available from BrightSign, offering additional hardware management tools.
  • Ideal for both cloud and on-prem Appspace deployments.
  • A microSD card must be purchased separately for each BrightSign device. BrightSign is working on a solution for Appspace customers.
  • To display text on top of video requires some workarounds; you must add the Custom.media.video.layerindex property to your device.
  • The LS Series 3 models are rather low-power devices, and therefore it is recommended to use only simple images and cards without animation, with transitions disabled.
  • BrightSign devices are purpose-built for digital signage and kiosks. The company’s Series 4 redesign shows its commitment to customer experience and reliability.
  • The RSS Ticker animation stutters when displayed on BrightSign devices due to technical limitations, caused by iframe loading issues.
  • On BrightSign 9.0 devices, videos that have been configured to be displayed in Portrait are being displayed in Landscape due to a bug. Appspace has already begun working on this, and a fix will be available in a future release.

Guides

Chrome OS

Minimum Certified OS / Firmware Device Series Reference Models Ideal For Content Delivery Mode Appspace App Device Platform Minimum Appspace Version
ChromeOS LTS 126 AOpen Chromeboxes AOpen Chromebox Commercial Digital Signage / Room Scheduling / Kiosks / Enterprise TV Caching via Chrome Web Store Appspace 8.0
AOpen Chromebox Commercial 2
AOpen Chromebases AOpen Chromebase Commercial
Asus Chrome OS Asus Chromebox CN60
Asus Chromebit CS10
Asus Google Meet Compute System (Intel 10th Gen) Wallpaper / Screensavers Streaming via Appspace PWA URL Appspace 8.1
Important
Appspace currently only supports issues arising from managed Chrome-based devices, thus we recommend Google Chrome Enterprise, previously Chrome Device Management (CDM), to manage your Chrome-based devices.
StrengthsChallengesSummaryDevice Limitations
  • Industry-leading HTML5 compatibility.
  • Google Chrome Device Manager (CDM) for large-scale deployments.
  • Class-leading browser, resulting in high reliability
  • Strong performance for h.264/MP4 video formats.
  • Configuration for single-app/kiosk mode.
  • A great option for cloud deployments.
  • Limited video format support (e.g., no multicast support, no support for video formats other than .mp4 h.264).
  • Support for RS232 and PoE on limited devices.
  • CDM licenses required at a fee.
  • Chrome OS sets the standard for HTML5 compatibility. Chrome devices are highly compatible with Appspace features and functions. However, performance may vary depending on hardware specifications (i.e., a Chromebit is ideal for basic signage deployments; but for more rigorous performance requirements, a Chromebox or Chromebox Commercial is the way to go).

Guides

iOS

Minimum Certified OS / Firmware Device Series Reference Models Ideal For Content Delivery Mode Appspace App Device Platform Minimum Appspace Version
iOS 17 Apple iPad iPad 10th Gen Digital Signage / Room Scheduling / Kiosks / Enterprise TV Caching via Apple App Store Appspace 8.6
iOS 16 iPad Air 2 Appspace 8.0
iPad 6th Gen
StrengthsChallengesSummaryDevice Limitations
  • Apple develops its own hardware, firmware, and software.
  • The Appspace app can run as a standard app that is launched by the user, or in single app/kiosk mode.
  • Excellent single app experience on tablets.
  • Ideal for both cloud and on-prem Appspace deployments.
  • Requires an MDM (Mobile Device Management) software. However, this is extremely advisable when deploying iOS.
  • Customers may find differences in the rendering of web content due to iOS devices relying on the Safari browser.
  • Customers using the visitor management module will require a device be running iOS 15+ for the use of a camera functionality.
  • If you wish to deploy Appspace to keep your teams up to date with what’s going on, then the Appspace app for iOS is going to be a big part of this deployment.

Guides

LG webOS

Minimum Certified OS / Firmware Device Series Reference Models Ideal For Content Delivery Mode Appspace App Device Platform Minimum Appspace Version
webOS 6.0 SM5J Series 32SM5J-BP Digital Signage / Room Scheduling / Kiosks / Enterprise TV / System on Chip (SoC) on TVs Caching via Appspace Downloads Appspace 8.1
webOS 4.1 UH5F Series 43UH5F-B Appspace 8.0
webOS 4.0 SM5KE series 43SM5KE
49SM5KE
Important
The following devices are not supported as it does not allow 3rd-party apps to be installed and not a true commercial SoC device:

  • LG UR640S series
  • LG UR340 series
StrengthsChallengesSummaryDevice Limitations
  • As a System-on-Chip (SoC) TV solution, customers do not have to purchase a separate media player device.
  • Supports the majority of Appspace platform features and functions.
  • Good multicast video playback.
  • Compatible with Appspace device tasks.
  • Use the LG TV remote control to navigate the Appspace app.
  • Ideal for both cloud and on-prem Appspace deployments.
  • Performance issues on some transitions. By default, transitions are disabled.
  • If you wish to deploy an affordable all-in-one TV and media player solution, then this is a serious consideration. In use cases where smooth transitions between video content are required, we would recommend a separate media player option.
  • The device may crash and reboot, after several playbacks of multiple cards in a channel playlist when in interactive mode.
  • Below is a list of LG webOS 4.0 issues that occur when Appspace App is in interactive mode:
    • A UI alignment issue when scrolling up or down; the channel group and channel name texts are not aligned at the bottom of the thumbnail image.
    • Flickering issues occur during the following instances:
      • When channel playlist aspect ratio is set to Uniform.
      • When loading video after an image playback.
    • Keyboard and mouse intermittently get disconnected or do not function when navigating channels.
    • Back button on the remote control does not function in the Device info page.
  • Below is a list of LG webOS 4.1 and webOS 6.0 firmware limitations that we have found when using Appspace App, that we are currently trying to fix:
    • Video in playlist channel is stretched during playback when displayed in portrait mode.
    • Unable to stretch content based on video wall tile matrix and resolution settings.
    • YouTube card content in an advanced channel is zoomed-in during playback.
  • Video in an advanced channel is zoomed-in during playback when displayed in landscape mode.

Guides

Linux Ubuntu

Minimum Certified OS / Firmware Device Series Reference Models Ideal For Content Delivery Mode Appspace App Device Platform Minimum Appspace Version
Ubuntu 18.04.4 LTS AOpen Chromeboxes AOpen Chromebox Commercial Digital Signage / Room Scheduling / Kiosks / Enterprise TV Caching via Snap Store / via Appspace Downloads Appspace 8.0
Seneca Digital Signage Seneca HDS Media Player
StrengthsChallengesSummaryDevice Limitations
  • Linux Ubuntu is available on a variety of industrial devices.
  • Strong performance with lower minimum hardware requirements and lower cost.
  • Ideal for both cloud and on-prem Appspace deployments.
  • Automatic app updates via the Canonical Snapcraft store.
  • The variety of Linux distributions, hardware manufacturers, and firmware specifications can result in some devices not performing as well as the reference models above.
  • No kiosk mode available out of the box so there is a reliance on the device manufacturer to provide a single-app playback experience if that is required.
  • Since Linux Ubuntu OS distributions can be customized it may require extra work from Systems Administrators when preparing and automating the deployment. Customers are encouraged to apply their own standards and tools to OS automation, lockdown, and updates.
  • If you are looking to deploy Appspace on a wide variety of devices using a single OS, then you should consider Linux Ubuntu 18.04 as a serious option. Linux Ubuntu devices tend to have great technical specifications at a lower cost and tend to perform better due to the lower overhead of the OS. However, we do recommend sticking with manufacturers that provide a robust set of built-in tools that can lock down the OS to only run the Appspace App.

Guides

MacOS

Minimum Certified OS / Firmware Device Series Reference Models Ideal For Content Delivery Mode Appspace App Device Platform Minimum Appspace Version
macOS Big Sur 11.2.3 MacBook Pro MacBook Pro (2019) Digital Signage / Room Scheduling / Kiosks / Enterprise TV on Windows 10-based tablets, PCs, and TVs Caching via Appspace Downloads Appspace 8.0
macOS Catalina 10.15.3 MacBook Pro MacBook Pro (2018)
Mac mini Mac mini (2018)
macOS Mojave 10.14.6 MacBook Pro MacBook Pro (Mid 2014)
Mac mini Mac mini (Late 2014)
StrengthsChallengesSummaryDevice Limitations
  • The limited number of macOS hardware models leads to better optimization and performance as well as OS stability.
  • Ideal for both cloud and on-prem Appspace deployments.
  • Does not require the macOS App Store for app updates.
  • No kiosk mode available out of the box so there is a reliance on the System Administrators, or 3rd party tools, to provide a single-app playback experience if that is required.
  • macOS is a desktop operating system so it may require extra work from Systems Administrators when preparing and automating the deployment. Customers are encouraged to apply their own standards and tools to OS automation, lockdown, and updates.
  • Deploying Appspace on  Apple macOS devices will result in a consistent performance across the various models since devices that run macOS have high minimum specifications.

Guides

MediaVue

Minimum Certified OS / Firmware Device Series Reference Models Ideal For Content Delivery Mode Appspace App Device Platform Minimum Appspace Version
MVOS 1.4.1 / Chromium 67.0.3396.18 SureVue Media Players SureVue D1 Digital Signage / Room Scheduling / Kiosks / Enterprise TV Caching Preinstalled on Device Appspace 8.0
SureVue D2
SureVue D4
SureVue D6
StrengthsChallengesSummaryDevice Limitations
  • Purpose-built HTML5 devices.
  • A range of devices to meet different performance and configuration requirements.
  • Ideal for video wall setup.
  • Good 4K and multicast video playback performance.
  • Proprietary device management platform available from MediaVue, offering additional hardware management tools.
  • Devices come preloaded with the Appspace App.
  • Ideal for both cloud and on-prem Appspace deployments.
  • There is a fee for MediaVue’s device management platform. However, this approach is not uncommon.
  • MediaVue devices are purpose-built for digital signage, kiosks, and video walls, and are highly compatible with Appspace features and functions no matter the use case or deployment environment.

Guides

Microsoft Windows

Minimum Certified OS / Firmware Device Series Reference Models Ideal For Content Delivery Mode Appspace App Device Platform Minimum Appspace Version
Windows 11 Pro (64-bit), ver. 23H2 Dell XPS Laptops Dell XPS 15 9500 Digital Signage / Room Scheduling / Kiosks / Enterprise TV on Windows 10-based tablets, PCs, and TVs Caching via Appspace Downloads Appspace 8.6
Windows 10 Enterprise (64-bit), ver. 1909 Lenovo ThinkCentre Lenovo ThinkCentre M800 Tower Appspace 8.0
Windows 10 Enterprise LTSC (64-bit) ver. 1809 AOpen Digital Signage AOpen DE3450X
Seneca Digital Signage Senaca HDS Media Player (Marlin)
Windows 10 IOT LTSC (64-bit) ver. 1809 Seneca Digital Signage Senaca HDS Media Player (Marlin)
Windows 10 Pro (64-bit), ver. 21H1 Dell XPS Laptops Dell XPS 15 9500
Windows 10 Pro (64-bit), ver. 1903 Dell OptiPlex Desktops Dell OptiPlex 9020
Windows 10 Pro (64-bit), ver. 1809 Seneca Digital Signage Senaca HDN Media Player
Windows 7 Enterprise (32-bit), ver. 7600 Virtual Machine
Windows 7 Professional SP1 (64-bit), ver. 7601 Virtual Machine
StrengthsChallengesSummaryDevice Limitations
  • Windows 10 IOT is available on a variety of industrial devices.
  • Strong performance when minimum hardware specifications are met.
  • Ideal for both cloud and on-prem Appspace deployments.
  • Does not require the Windows store for App updates.
  • A large variety of hardware manufacturers and firmware specifications, some of which may not enable Appspace to perform as well as the reference models above.
  • No kiosk mode available out of the box so there is a reliance on the device manufacturer to provide a single-app playback experience if that is required.
  • The generic nature of Windows 10 OS may require extra work from Systems Administrators when preparing and automating the deployment. Customers are encouraged to apply their own standards and tools to OS automation, lockdown, and updates.
  • If you are looking to deploy Appspace on a wide variety of devices using a single OS, then you should consider Windows 10 IOT as a serious option. However, we do recommend sticking with manufacturers that provide a robust set of built-in tools that can lock down the OS to only playback the Appspace App.

Guides

Samsung Smart Signage Platform (SSSP) Tizen

Minimum Certified OS / Firmware Device Series Reference Models Ideal For Content Delivery Mode Appspace App Device Platform Minimum Appspace Version
Tizen 7.0 / SSSP 10 Samsung QHC Series QH55C Digital Signage / Room Scheduling / Kiosks / Enterprise TV / System on Chip (SoC) on TVs Caching via Appspace PWA URL Appspace 8.1
Tizen 6.5 / SSSP 10 Samsung SSP QBB Series QB43B
Tizen 4 / SSSP 6 Samsung SSP QBR-T Series QB13R-T
Samsung SSP QBN Series QB43N Appspace 8.0
StrengthsChallengesSummaryDevice Limitations
  • As a System-on-Chip (SoC) TV solution, customers do not have to purchase a separate media player device.
  • Good for displaying full-screen images and text in UHD resolution.
  • Use the Samsung TV remote to navigate the Appspace App.
  • Ideal for both cloud and on-prem Appspace deployments.
  • Performance issues on some transitions. By default, transitions are disabled.
  • If you wish to deploy an affordable all-in-one TV and media player solution, then this is a suitable consideration.
  • Appspace recommends that audio or video with audio are not displayed, as there are limited controls for volume which could be disruptive during playback.
  • On SSSP Tizen 6.5, display orientations are limited to only Portrait or the standard 90-degree Landscape orientation during playback. All other display orientations are not supported.
  • On SSSP Tizen 6.5, when displaying back-to-back video content, the device skips the second video while displaying a blank screen, and proceeds to play the third video.

Guides

Universal Windows Platform (UWP)

Minimum Certified OS / Firmware Device Series Reference Models Ideal For Content Delivery Mode Appspace App Device Platform Minimum Appspace Version
Windows 11 (64-bit), ver. 22H2 Microsoft Surface Microsoft Surface Go 2 Digital Signage / Room Scheduling / Kiosks / Enterprise TV on Windows 10-based Tablets, PCs, and TVs Caching via Windows Store Appspace 8.6
Windows 10 Pro (64-bit), ver. 20H2 Microsoft Surface Microsoft Surface Go 2 Appspace 8.0
Microsoft Surface Pro 4
Windows 10 Pro (64-bit), ver. 2004 Microsoft Surface Microsoft Surface Pro 4
StrengthsChallengesSummaryDevice Limitations
  • Windows 10 operates on a wide variety of displays, TVs, and tablets.
  • Strong performance when minimum hardware specifications are met.
  • Ideal for both cloud and on-prem Appspace deployments.
  • A large variety of hardware manufacturers and firmware specifications, some of which may not enable Appspace to perform as well as the reference models above.
  • Not all versions of Windows 10 can run kiosk mode, which is typically a mandatory requirement when deploying.
  • Customers may find differences in the rendering of web content due to the reliance on the Edge browser.
  • The generic nature of Windows 10 OS may require extra work from Systems Administrators when preparing and automating the deployment. Customers are encouraged to apply their own standards and tools to OS automation, lockdown, and updates.
  • If you are looking to deploy Appspace on a wide variety of devices using a single OS, then you should consider Windows 10 as a serious option. However, we do recommend sticking with known brand manufacturers such as Dell, HP, and others of similar size.

Guides

Cisco Interactive Experience Platform (IEC)

Important
The Interactive Experience Client 4650 (IEC) device is now supported and managed by Cisco’s partner Moderro.

Customers who wish to experience the benefits of the next evolution of the Appspace App may use the Appspace Progressive Web App available via all browsers. However, please contact Moderro for information and support.

If purchasing devices from Cisco, we support these new Cisco Collaboration Endpoints instead.

Appspace App Built-In

Appspace App Built-in is when Appspace hardware partners incorporate the Appspace App directly into their firmware or devices, providing an out-of-the-box solution by leveraging existing workplace devices and systems that may have specialized dedicated functions (i.e video conferencing). As it comes pre-built into these devices, the Appspace App functionality may be limited to only certain features, such as:

  • Basic wallpaper or signage displays using Appspace on room conferencing devices that are idle.
  • Basic wallpaper or signage displays using Appspace Lite, on the vendor’s device management portal.
  • Room scheduling with Appspace cards on purpose-built room scheduling devices or smart signboards.

Content from Appspace is usually streamed on these devices, and not stored locally due to functional limitations on the device.

Appspace Built-In

Cisco Webex and Collaboration Endpoints (CE)

Minimum Certified OS / Firmware Device Series Reference Models Ideal For Content Delivery Mode Appspace App Device Platform Minimum Appspace Version
Webex Share OS / novum1.1.0 Cisco Webex Room series Webex Share Wallpaper Caching Preinstalled on Device Appspace 8.0
Novum OS / novum1.1.0 Cisco Webex Room series Webex Room Phone
Webex RoomOS Cisco Webex Board series Board 55 Signage Mode
Board 70
Board 85s
CE 9.4 or later (on CUCM) / latest Cisco Webex RoomOS (on Webex Cloud) Cisco Webex Room series Room 55 Signage Mode via Appspace PWA URL / Appspace Lite
Room 70
Room Kit
Room Kit Mini
Room Kit Plus
Room Kit Pro
Cisco CE Desk series DX80 Wallpaper Preinstalled on Device / Appspace Lite
Cisco CE TelePresence MX series MX200 Wallpaper Preinstalled on Device
MX300
MX700
MX800
Cisco CE TelePresence SX series SX20 Wallpaper Preinstalled on Device
SX80
Cisco Webex Room Peripherals Webex Room Navigator Signage Mode via Appspace PWA URL / Appspace Lite Appspace 8.1
StrengthsChallengesSummaryDevice Limitations
  • The Collaboration Endpoint devices are already in place as they are used for video conferencing. The Appspace integrations bring additional features to existing infrastructure to enhance corporate communication.
  • The Appspace integrations do not interfere with Cisco functionality.
  • Appspace does not just change the wallpaper but provides the end-user with a lot of the features that are traditionally available only on digital signage devices, like the ability to schedule content, use Alerts and create good-looking content by leveraging Appspace Cards.
  • To make it easier for Cisco device administrators to access Appspace content, Appspace and Cisco are offering another integration, which will enable Cisco users to access the Appspace content management system directly via the Webex Control Hub, to display engaging digital signage and/or interactive content when the device is not in use as a videoconferencing tool.
  • Constantly streaming content may increase bandwidth usage. Check out our Managing Bandwidth in Appspace guide for help.
  • Currently, the Collaboration Endpoint device integration requires an external Appspace App supported device, known as a caching device, which is responsible for uploading the content to the endpoints. The caching device needs to access the Appspace Cloud and be on the same local network as the endpoints (for CE 9.8 and earlier only).
  • Mass registration requires a desktop tool developed by Cisco to install the macro (for CE 9.8 and earlier only).
  • The Cisco Collaboration Endpoints are purpose-built for conference rooms. The wallpaper is a secondary feature, hence, content should be limited to using images and cards only. Alternately turn on Signage Mode.
  • Other than a few Appspace App supported devices that are responsible for the content sync in Collaboration Endpoint devices (for CE 9.8 and earlier only), there is no new hardware investment necessary as the display devices are already in place.

Guides

Crestron

Minimum Certified OS / Firmware Device Series Reference Models Ideal For Content Delivery Mode Appspace App Device Platform Minimum Appspace Version
Firmware 1.5552.01016 Desk Touch TSS-470E Room Scheduling Streaming Preinstalled on device Appspace 8.1
Firmware 1.002.0040 TSS TSS-770 Appspace 8.0
Firmware 3.002.0036 TSS TSS-10
TSS-7
Firmware 3.0200.0075 AirMedia Presentation System AM-3200 Digital Signage in huddle spaces / conference rooms Caching Appspace 8.1
AM-3100
Firmware 1.4499.00009 AirMedia Presentation System AM-300 Streaming Appspace 8.0
AM-200
Firmware 1.4095.00038 Mercury Mercury Digital Signage in conference rooms
StrengthsChallengesSummaryDevice Limitations
  • Crestron develops its own hardware, firmware, and management software.
  • A proprietary device management platform is available from Crestron, offering additional hardware management tools (like automatic firmware updates).
  • Mercury and AirMedia devices are already in place as they are used for video-conferencing and screen sharing. The Appspace integration brings additional features to the existing infrastructure to enhance corporate communication.
  • The TSS device, with a slim, fanless design is ideal for room booking locations, either mounted outside the room or on a stand inside.
  • The TSS device is PoE so it does not need a separate power source.
  • The Appspace App is part of the Crestron firmware, so the setup is easy as the feature just needs to be enabled. No separate installation needed.
  • The Crestron devices stream all content from Appspace, so if it reboots while the network is out then it cannot be used until the network connection is restored.
  • Constantly streaming content may increase bandwidth usage. Check out our Managing Bandwidth in Appspace guide for help.
  • Crestron Mercury and AirMedia devices are purpose-built for conference rooms. Digital signage is a secondary feature, hence, content should be limited to simple signage by using images and cards only.
  • Crestron TSS panels are purpose-built for interactive room booking. The content should be limited to the Room Schedule card only.

Guides

IAdea

Minimum Certified OS / Firmware Device Series Reference Models Ideal For Content Delivery Mode Appspace App Device Platform Minimum Appspace Version
Firmware (Android 7.1 OS) 2.0.2 IAdea Smart Signboards XDS 1078 Room Scheduling Streaming via Appspace Downloads Appspace 8.0
StrengthsChallengesSummaryDevice Limitations
  • IAdea develops its own hardware, firmware, and management software.
  • The IAdea Smart Signboard device, with a slim, fan-less design while incorporating programable LED sidelights for immediate visible communication of room status is ideal for room booking locations, especially when mounted outside the room.
  • The IAdea Smart Signboard device is PoE so it does not need a separate power source.
  • The IAdea Smart Signboards devices stream all content from Appspace, so if it reboots while the network is out then it cannot be used until the network connection is restored.
  • Constantly streaming content may increase bandwidth usage. Check out our Managing Bandwidth in Appspace guide for help.
  • IAdea Smart Signboards devices are purpose-built for interactive room booking. The content should be limited to the Room Schedule card only.

Guides

Logitech

Minimum Certified OS / Firmware Device Series Reference Models Ideal For Content Delivery Mode Appspace App Device Platform Minimum Appspace Version
CollabOS 1.7 Video Conferencing Logitech Tap Scheduler Room Scheduling Caching Preinstalled on device Appspace 8.1
StrengthsChallengesSummaryDevice Limitations
  • Logitech develops its own hardware, firmware, and management software.
  • A proprietary device management platform is available from Logitech, offering additional hardware management tools.
  • Logitech Tap Scheduler device is a purpose-built scheduling panel, with integrated LEDs for visible communication of the room status from any angle, and is ideal for room bookings, especially when mounted outside the meeting room.
  • The Logitech devices streams all content from Appspace, so if it reboots while the network is out then it cannot be used until the network connection is restored.
  • Constantly streaming content may increase bandwidth usage. Check out our Managing Bandwidth in Appspace guide for help.
  • The Logitech Tap Scheduler devices are purpose-built scheduling panels for meeting rooms

Guides

Mersive

Minimum Certified OS / Firmware Device Series Reference Models Ideal For Content Delivery Mode Appspace App Device Platform Minimum Appspace Version
Solstice 4.3 Solstice Pod Solstice Pod Gen 2i Digital Signage in huddle spaces / conference rooms Streaming via Appspace PWA URL Appspace 8.0
Solstice Pod Gen 3
StrengthsChallengesSummaryDevice Limitations
  • Mersive develops its own hardware, firmware, and management software.
  • A proprietary device management platform is available from Mersive, offering additional hardware management tools.
  • Mersive devices are already in place as they are used for video-conferencing and screen sharing. The Appspace integration brings additional features to the existing infrastructure to enhance corporate communication.
  • Quick setup by just enabling the digital signage feature, and entering the Appspace App (PWA) link.
  • The Mersive devices stream all content from Appspace, so if it reboots while the network is out then it cannot be used until the network connection is restored.
  • Only the Mersive Solstice Pod Gen 3 device is PoE so it does not need a separate power source.
  • Constantly streaming content may increase bandwidth usage. Check out our Managing Bandwidth in Appspace guide for help.
  • Mersive devices are purpose-built for conference rooms. Digital signage is a secondary feature, hence, content should be limited to simple signage by using images and cards only.

Guides

Neat

Minimum Certified OS / Firmware Device Series Reference Models Ideal For Content Delivery Mode Appspace App Device Platform Minimum Appspace Version
NFB1.20231116.0626 Neat Pad Neat Pad Digital Signage in huddle spaces / conference rooms Caching Android Appspace 8.6
StrengthsChallengesSummaryDevice Limitations

Guides

Poly

Minimum Certified OS / Firmware Device Series Reference Models Ideal For Content Delivery Mode Appspace App Device Platform Minimum Appspace Version
Poly VideoOS 3.10.X Poly G Series Poly G7500 Digital Signage in huddle spaces / conference rooms Streaming Preinstalled on device Appspace 8.1
Poly Studio X Series Poly Studio X30
Poly Studio X50
Poly Studio X70
StrengthsChallengesSummaryDevice Limitations
  • Able to view digital signage content when display is not used for video calls or presentations.
  • Poly devices are Appspace built-in devices and provide a secure, reliable, and seamless experience meeting buyer security and performance expectations.
  • With the Poly Lens device management software enabling Appspace digital signage on Poly device can be done with a few clicks.
  • Constantly streaming content may increase bandwidth usage. Check out our Managing Bandwidth in Appspace guide for help.
  • The Appspace App does not use the device’s local storage and Poly devices do not store the content for local playback. Poly devices stream everything from the Appspace server
  • The Poly G Series and Studio Series devices are purpose-built for the modern workplace, extending employee communication to every collaborative space.
  • It is currently recommended that audio and video with audio is not played back as there is limited control of playback volume which could be disruptive.
  • Poly devices do not store the content for local playback and stream everything from the Appspace server, which can cause bandwidth overages if customers use a lot of video content. By default the devices will be in Low Bandwidth Mode, so videos will be skipped. You may change this setting to play videos, but it could lead to high bandwidth usage.
  • Advanced channels and live stream channels are not supported for this solution.
  • Poly devices can only play Playlist Channel content assigned with the Autoplay published channels channel selection mode. Channel Browsing playback mode is not supported.

Guides