This article provides instructions to install and configure LG webOS devices.

Prerequisites

  • The device must meet the manufacturer’s minimum hardware and technical specifications. Please refer to Supported Devices & Operating Systems.
  • An active Appspace account, with sufficient User IDs for user mode, or Device IDs for device mode.
  • An active Internet connection.
  • It is recommended that the device clock is set to automatically retrieve time from a Network Time Protocol (NTP) server, with the correct time zone, in order for it to sync correctly with the Appspace server.
    Note
    • Appspace cloud servers by default retrieve time from a NTP server. If an Appspace on-premises server is used, ensure the server time is automatically retrieved by a NTP server.
    • Appspace has updated the timezone configurations, which now includes timezones other than GMT. This enables users with daylight savings to adjust the time accordingly.

      For more information, please refer to the Appspace 7.1-ac.8 Release Notes

  • Please ensure your network is configured to allow Appspace whitelist URLs and the relevant network ports.
  • On your proxy server, whitelist the hostnames listed in the ‘How to set up networks with SSL content filters’ section in the following article: https://support.google.com/chrome/a/answer/3504942#sslinspection

Configure LG webOS

Follow the instructions below to setup the LG webOS device:

  1. In your Appspace console, navigate to System > Downloads, and download the Appspace App for LG webOS (com.lg.app.signage.ipk).
  2. Copy the com.lg.app.signage.ipk file to the /application directory on the USB drive.
  3. Insert the USB drive into the LG device.
  4. Access the SI Server settings panel.
    • On webOS 3.0

      On the LG remote control, press the Home button, and select SI Server from the app tiles to access the SERVER settings.

      Important
      If the SI Server tile is not found in the app tiles, you’ll need to access the SERVER settings via a hidden menu.

      1. On the LG remote control, hold the Settings button until the chat bubble icon appears.
      2. In sequence, press 8, 0, 8, 0, and the OK button to access the SERVER settings.
      3. Or, in sequence, press 0, 0, 0, 0, and the OK button to access the CONFIGURATION menu, to enable the SI Server tile on the app tiles.
    • On webOS Signage 3.0+ and webOS 4.0

      On the LG remote control, press the Settings (Gear icon) button, and select EZ Setting > SI Server Setting to access the SERVER settings.
  5. In the SERVER settings panel, select the USB button in the Local Application Upgrade field.
  6. Select CONFIRM in the APPLICATION UPGRADE dialog box, and wait for the LG device to install the Appspace App to the device. The device should return to the Home screen once done.
  7. Select and launch Appspace App from the Home screen.
  8. Register your device.

Configure LG webOS via Remote Deployment

Follow the instructions below to setup the LG webOS device remotely:

Note
For Appspace on-premises, download the Appspace App for LG webOS 3.0 (com.lg.app.signage.ipk), and upload the package to the Deployments page in the Appspace console.

  1. Access the SI Server settings panel. 
    • On webOS 3.0

      On the LG remote control, press the Home button, and select SI Server from the app tiles to access the SERVER settings.
    • On webOS Signage 3.0+ and webOS 4.0

      On the LG remote control, press the Settings (Gear icon) button, and select EZ Setting > SI Server Setting to access the SERVER settings.
  2. In the SERVER settings panel, enter in the URL to the Appspace App for LG webOS 3.0 in the Fully Qualified Domain Name field.
  3. In the Local Application Upgrade field, select the REMOTE button.
  4. Select CONFIRM in the APPLICATION UPGRADE dialog box, and wait for the LG device to install the Appspace App to the device. The device should return to the Home screen once done.
  5. Select and launch Appspace App from the Home screen.
  6. Register your device.