The tables below compare the supported content type, cards, content delivery, device management, and playback performance for devices in each operating environment supported by the Appspace App.

Important
Please refer to our Supported Devices & Operating Systems if you are looking for supported device models.

Supported Image Formats

Operating Enviroment JPG / JPEG PNG GIF
Android
BrightSign
Chrome OS
Cisco Collaboration Endpoints (CE) - Signage Mode
Cisco Collaboration Endpoints (CE) - Wallpaper
Cisco Webex Share
Crestron
iAdea
iOS
LG WebOS
MediaVue
Mersive
Samsung SSP 6.0 / Tizen 4
Universal Windows Platform (UWP)

Supported Audio Formats

Operating Enviroment AAC AC3 MP3 PCM WAV MP4
Android
BrightSign ✔ 1 ✔ 4 ✔ 5
Chrome OS ✔ 1 ✔ 4 ✔ 5
Cisco Collaboration Endpoints (CE) - Signage Mode
Cisco Collaboration Endpoints (CE) - Wallpaper
Cisco Webex Share
Crestron
iAdea
iOS
LG WebOS
MediaVue ✔ 1 ✔ 2 ✔ 3
Mersive
Samsung SSP 6.0 / Tizen 4 ✔ 4 ✔ 5
Universal Windows Platform (UWP)
Note
  • 1 – With MPEG-4 AAC audio codec.
  • 2 – Supported for streaming video only.
  • 3 – PCM is not supported on MediaVue SureVue D1.
  • 4 – With PCM encoding.
  • 5 – With AAC audio codec.

Supported Video Formats

Operating Enviroment MPEG-1 MPEG-2 MPEG-4 (H.264/AAC Low Complexity) WMV, VC-1
Android
BrightSign
Chrome OS
Cisco Collaboration Endpoints (CE) - Signage Mode
Cisco Collaboration Endpoints (CE) - Wallpaper
Cisco Webex Share
Crestron
iAdea
iOS
LG WebOS
MediaVue ✔ 1 ✔ 1
Mersive
Samsung SSP 6.0 / Tizen 4
Universal Windows Platform (UWP)
Note
  • 1 – Codec supported for streaming video only.

Supported IPTV Formats

Operating Enviroment HTTP Live Streaming (HLS) Multicast H.264 Multicast MPEG2 WMV, VC-1
Android
BrightSign ✔ 1
Chrome OS
Cisco Collaboration Endpoints (CE) - Signage Mode
Cisco Collaboration Endpoints (CE) - Wallpaper
Cisco Webex Share
Crestron
iAdea
iOS
LG WebOS
MediaVue
Mersive
Samsung SSP 6.0 / Tizen 4
Universal Windows Platform (UWP)
Note
  • 1 – Only supported by BrightSign XT Series 3 and BrightSign XD Series 3 devices.

Supported Card Types

Important
Cards are only supported on devices with the Appspace App. Legacy devices are not supported

Appspace Supported Cards

Note
Appspace supported cards are officially created by Appspace, and include constant periodical enhancements.

Operating Enviroment Announcement Card Web View Card Room Schedule Schedule Board Data Visualization Card Google Slides Card Google Sheets Card YouTube Card RSS Card Table Card Weather Card
Android
BrightSign
Chrome OS
Cisco Collaboration Endpoints (CE) - Signage Mode
Cisco Collaboration Endpoints (CE) - Wallpaper
Cisco Webex Share
Cisco Interactive Experience Client (IEC)
Crestron ✔ 2 ✔ 2 ✔ 2
iAdea
iOS
LG WebOS
MediaVue
Mersive
Samsung SSP 6.0 / Tizen 4
Universal Windows Platform (UWP)
Note
  • In Announcement cards, video backgrounds are not supported in BrightSign, as these device do not support layering on top of videos.
  • Existing Appspace Announcement card templates (prior to September 22 2018) will be disabled by default. Administrators may enable it if needed. However, user created themes will still remain in the Library.
  • In Room Schedule and Schedule Board cards, interactivity is not supported on BrightSign, LG, and MediaVue devices, thus only the meeting room information is displayed, while bookings must be done via the calendar.
  • Supported RSS formats: RSS 1.0, RSS 2.0, mRSS, Atom 1.0
  • Crestron devices:
    • 1 – Only supported on Crestron Mercury
    • 2 – Only supported on Crestron TSS
  • LG devices:
    • It is recommended that animations be turned off as LG devices have performance issues on transitions.
  • BrightSign devices:
    • It is recommended that video be added only in the feature media component and not in the background.
    • We also recommend adding only one (1) video in each card, as BrightSign only supports one video layer at a time.
    • When video is added to the feature media, border formatting will not be applied.
    • While BrightSign HD devices support cards, animation performance may be affected.
Appspace Community Cards
Operating Environment Social Media by Seenspire Card
Android
BrightSign
Chrome OS
Cisco Collaboration Endpoints - Signage Mode
Cisco Collaboration Endpoints - Wallpaper
Cisco Webex Share
Crestron
iAdea
iOS
LG webOS
MediaVue
Mersive
Samsung SSP 6.0 / Tizen 4
Universal Windows Platform

Important
Community cards are basic cards that are created by Appspace, but will be customized and supported, by a third-party community developer using Appspace card APIs. Contact us to learn more about our developer community. Community cards will be turned off by default.

Playback Performance

Operating Enviroment Background Audio Beyond HD Videos Multiple Videos
Android
BrightSign
Chrome OS
Cisco Collaboration Endpoints (CE) - Signage Mode
Cisco Collaboration Endpoints (CE) - Wallpaper
Cisco Webex Share
Crestron
iAdea
iOS
LG WebOS
MediaVue
Mersive
Samsung SSP 6.0 / Tizen 4
Universal Windows Platform (UWP)
Videos per layout

For each Appspace App driven device, the number of videos that can be included in a layout in an advanced channel are limited as per the table below, to ensure optimal video playback performance:

Operating Enviroment Videos per Advanced Channel layout
BrightSign 1
Chrome OS 4
LG WebOS 2
MediaVue 6
Samsung SSP 6.0 / Tizen 4 1
Universal Windows Platform (UWP) 2

Alerts Support

Alerts is supported on all Appspace App driven devices.

Operating Enviroment Alerts
Android
BrightSign
Chrome OS
Cisco Collaboration Endpoints (CE) - Signage Mode
Cisco Collaboration Endpoints (CE) - Wallpaper
Cisco Webex Share
Crestron
iAdea
iOS
LG WebOS
MediaVue
Mersive
Samsung SSP 6.0 / Tizen 4 ✔ 2
Universal Windows Platform (UWP)
Note
  • 1 – Alerts on a card is only broadcasted after a few attempts.
  • 2 – Alerts on a card deactivates automatically after broadcasting for about 5 seconds.

The following are content file types supported on Alerts.

  • Images – JPEG, JPG, PNG, TIFF
  • Cards – Announcement card, Web card

Important
Cards are supported in Alerts with Appspace App 1.21 and later only.

Device Management Support

Operating Enviroment Auto Detect IP Network Messaging Playout Metrics Reporting RS-232 Screen Power On/Off Software Updates Status Screenshot
Android
BrightSign 1 ✘ 2
Chrome OS ✘ 3
Cisco Collaboration Endpoints (CE) - Signage Mode ✔ 5
Cisco Collaboration Endpoints (CE) - Wallpaper ✔ 5
Cisco Webex Share ✔ 5
Crestron ✔ 4
iOS
LG WebOS
MediaVue
Mersive
Samsung SSP 6.0 / Tizen 4
Universal Windows Platform (UWP)
Note
  • 1 – RS-232 is only supported by BrightSign XT Series 3 and BrightSign XD Series 3, Expanded I/O Player models.
  • 2 – The Appspace App software updates for BrightSign must be updated manually by reinstalling the Appspace App for BrightSign package.
  • 3 – Google has its own device management platform. Please refer to Configure Chrome OS Devices with Chrome Enterprise (CDM).
  • 4 – Software updates by Crestron.
  • 5 – Software updates by Cisco.

Content Delivery Support

Operating Enviroment Custom Content Check Frequency Local Content Cache Scheduled Content Downloads
Android
BrightSign
Chrome OS
Cisco Collaboration Endpoints (CE) - Signage Mode
Cisco Collaboration Endpoints (CE) - Wallpaper
Cisco Webex Share
Crestron
iOS
LG WebOS
MediaVue
Mersive
Samsung SSP 6.0 / Tizen 4
Universal Windows Platform (UWP)

Widget Support

Operating Enviroment Clock Event Calendar Media Zone Media Container Plain Text RSS Ticker RSS Viewer Table Listing Text Ticker Weather
Android
BrightSign
Chrome OS
Cisco Collaboration Endpoints (CE) - Signage Mode
Cisco Collaboration Endpoints (CE) - Wallpaper
Cisco Webex Share
Crestron
iOS
LG WebOS
MediaVue
Mersive
Samsung SSP 6.0 / Tizen 4
Universal Windows Platform (UWP)

Note
Supported RSS formats: RSS 1.0, RSS 2.0, mRSS, Atom 1.0

Additional Support

Operating Enviroment Custom/System Fonts International Languages SWF (Flash Lite 3.1) SWF (Flash 9, Action Script 2.0) SWF (Flash 10, Action Script 3.0) Web Content
Android
BrightSign
Chrome OS
Cisco Collaboration Endpoints (CE) - Signage Mode
Cisco Collaboration Endpoints (CE) - Wallpaper
Cisco Webex Share
Crestron
LG WebOS
MediaVue
Mersive
Samsung SSP 6.0 / Tizen 4
Universal Windows Platform (UWP)

 

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