Cards: Display Webex Recordings

The Webex Recordings card is built using the new Appspace integration with third-party systems that leverages standard technologies to create long-lived, authenticated, and secure connections. The Webex Recordings card allows users with a Webex account to access and display a recording of their Webex Meeting (such as conference calls or town hall meetings), ideal for keeping the workforce, in the office or working remotely, well informed.

An initial connection must be established between Appspace and a Webex service account, which is then stored in a virtual passport in Appspace and can be used until the service account revokes or cancels the integration. The passport will allow the card to establish a connection with the third-party system at runtime.

Apart from displaying the Webex Meeting recording, the following customizations, features, and functionality are available for the Webex Recording card:

• Customize the Webex Meeting recording display ratio.
• Ability to trim the Webex Meeting recording to only display a snippet from the complete recording.

With the introduction of Content Categories in Appspace 8.0 ac.22, the Webex Recording card template is assigned with the Productivity & Engagement content category.

This article provides instructions to create, configure, and customize the Webex Recording card.

Prerequisites

• Appspace App 2.15 and later.
• A Webex account with access to Webex Meetings recordings.
• Ensure your device is compatible. Refer to the Supported Appspace Cards article.  
• Account Owner, Publisher, Editor, or Content Producer (Author) role to add or edit content in Library.

Authenticate Webex Meetings Account

Follow the instructions to authenticate a Webex Meeting service account with Appspace.

1. Log in to your Appspace console.
2. Click the ☰ Appspace menu, and then click Integrations.
3. Click the Passports tab, and click the +ADD button.
4. Select the Webex Meetings passport, and click CONNECT. Proceed to authenticate the passport, and grant permissions to access the Webex Meetings account. You may be required to sign in with your Webex Meetings credentials if you were currently signed out.
5. Once successful, continue to configure the Facebook passport.
6. In the Account Settings tab, you may perform the following actions:
   
   • Change the name of the passport, by entering a different name in the Name field.
   • View the Account ID of the passport.
   • View the App Permissions granted to the passport.
   • View and refresh the Status of the passport.
   • Remove the passport, by clicking the Remove Account button.
7. In the Permissions tab, you may grant the following users or user groups permissions to view or edit the passport:
   
   • Enter and select the user(s) or user group(s) from the drop-down list, or click the Find users or user groups link, and select the desired user(s) or user group(s). Proceed to grant either Can Manage or Can View permissions by clicking the Select permissions drop-down menu.
   • You may also view or remove the user(s) or user group(s) that have already been granted permissions, by clicking the delete icon.
8. You may proceed to the Create and Configure Webex Recordings Card section below.

Create and Configure Webex Recordings Card

The instructions below allow you to display a Webex recording.

1. Log in to your Appspace console.
2. To create this card, select one of the following options:
   • Click +Quick Action from the Appspace menu bar on the top right, and select Create Card.
   • Click Library from the ☰ Appspace menu, and select a library or folder you wish to create the content in. Click +CREATE, and select Card. 
   • To create and add the card directly to an existing channel, refer to Add Content to Playlist Channels.
3. Select Feeds from the All Templates panel, and select the Webex Recordings card.
   Important

   If you are unable to locate the content, try using either the Search bar, the Order by, or Filter icon to narrow down the content that you are looking for.
4. Enter the Title of the content as this will also act as the filename for the content. This is a mandatory field.
5. Select the Webex Meeting passport created earlier, and search for the Webex Meeting you wish to display.
   Alternatively, click the Browse Files button to display all the Webex recordings available to you, which you can select from. You may view the recordings in a list or grid view. Only a single recording can be selected and streamed at a time. The selected recording is then saved to the card.
   
   
   
   Note

   The Webex Passport will be automatically selected if there is only one Webex Meeting passport created in your Appspace account. If multiple Webex Meeting passports have been created, you will be given an option to select the desired Webex Passport.
   When browsing or searching for Webex Meeting recordings, you may enter a keyword in the search bar, or sort the recordings either by date or name.
6. In the Edit tab:
   Note

   You may trim the Webex Meeting recording to only display a snippet of the recording. However, this can only be done once the card is saved. Please refer to the instructions in the Trim Webex Meetings recordings section below.
   
   • Select the Webex Meeting recording display ratio:
     • Fit
     • Fill
     • Stretch
7. In the Article tab:
   • Include an Article or Caption to accompany the content item when being displayed on mobile apps, tablets, and other social collaboration apps.
   • Enter a Referral Link to link more information to the content.
8. In the Schedule tab:
   • You may add the content to a channel by selecting the channel from the Add to channel drop-down menu, or leave it unassigned to be added later.
   • When the content is assigned to a channel, the SCHEDULING and DISPLAY PROPERTIES options are displayed. Refer to the Configure Content Playback Properties: Dayparting, Frequency, Scheduling, in a Playlist Channel article for detailed configuration instructions.
9. In the Settings tab:
   • The Name field will be auto-populated to match the Title of the content which will also act as the filename for the content. This is a mandatory field.
   • Select the Content Category from the drop-down menu to match the focus of the message, or leave it at the default content category.
   • Enter any relevant Tags for the content. (Optional)
   • Select a folder for the content in the Library Location drop-down menu to change the default folder location.
   • Select an expiry date for the content from the Auto Delete Content from Library drop-down menu. (Optional)
   • Upload an image to be used as the Thumbnail for the content.
10. Once done, click SAVE.

Trim Webex Meeting Recordings

The instructions below show you how to trim a Webex Meeting recording, to only display a snippet of the recording.

1. Log in to your Appspace console.
2. Click Library from the ☰ Appspace menu, and select the library or folder containing the content you wish to edit.
3. Select and click the Webex Recording card to edit.
4. Click the Edit tab, and click the Trim icon.
   
5. To trim the Webex Meeting recording, you can either move the start and end time sliders on the Trim Bar, or manually enter the start and end time.
   
6. Click the Trim icon, and select the start and end time of the Webex Meeting recording snippet to be played. You may also enter the start and end time values directly into the duration fields.
7. Once done, click APPLY, and SAVE.

Important

During device playback, the Webex Recording card will upload the entire duration of the selected Webex Meeting recording, but will only display from the selected start time until the end time, before switching to the next content in the channel playlist.

Thus, you’ll notice the full entire duration of the Webex Meeting recording during mouseover, but should only be able to play the portion that was trimmed correctly. Selecting any other parts will switch to the next content.

Edit Webex Recordings Card

The instructions below show you how to edit a Webex Recordings card.

1. Log in to your Appspace console.
2. Click Library from the ☰ Appspace menu, and select a library or folder containing the content you wish to edit.
3. Select and click the Webex Recording card to edit, and select the desired tab to edit or view.
   • In the Edit, Article, and Settings tabs:
     • You may edit the content the same way as it was configured. For detailed instructions on how to do this, please refer to the Create and Configure section above.
   • In the Preview tab:
     • Preview how the content is displayed on your device.
   • In the Channels tab:
     • You may add the content to a channel by selecting the channel from the Add to channel drop-down menu, or leave it unassigned to be added later.
     • When the content is assigned to a channel, the SCHEDULING and DISPLAY PROPERTIES options are displayed. Refer to the Configure Content Playback Properties: Dayparting, Frequency, Scheduling, in a Playlist Channel article for detailed configuration instructions.
   • In the Analytics tab:
     • View the individual content analytics in this tab. For more information, please refer to the Individual Content Analytics section of the Analytics article.
4. Once done, click SAVE.