The tables below compare the supported content type, content delivery, device management, and playback performance for devices in each operating environment supported by the Appspace App.

Important
Please refer to our Supported Devices & Operating Systems if you are looking for supported device models.

Supported Image Formats

Operating Enviroment JPG / JPEG PNG GIF
Android
BrightSign
Chrome OS
Cisco Collaboration Endpoints (CE) - Signage Mode
Cisco Collaboration Endpoints (CE) - Wallpaper
Cisco Webex Share
Crestron
IAdea
iOS
LG WebOS
MediaVue
Mersive
Samsung SSP 6.0 / Tizen 4
Universal Windows Platform (UWP)

Supported Audio Formats

Operating Enviroment AAC AC3 MP3 PCM WAV MP4
Android
BrightSign ✔ 1 ✔ 4 ✔ 5
Chrome OS ✔ 1 ✔ 4 ✔ 5
Cisco Collaboration Endpoints (CE) - Signage Mode
Cisco Collaboration Endpoints (CE) - Wallpaper
Cisco Webex Share
Crestron
IAdea
iOS
LG WebOS
MediaVue ✔ 1 ✔ 2 ✔ 3
Mersive
Samsung SSP 6.0 / Tizen 4 ✔ 4 ✔ 5
Universal Windows Platform (UWP)
Note
  • 1 – With MPEG-4 AAC audio codec.
  • 2 – Supported for streaming video only.
  • 3 – PCM is not supported on MediaVue SureVue D1.
  • 4 – With PCM encoding.
  • 5 – With AAC audio codec.

Supported Video Formats

Operating Enviroment MPEG-1 MPEG-2 MPEG-4 (H.264/AAC Low Complexity) WMV, VC-1
Android
BrightSign
Chrome OS
Cisco Collaboration Endpoints (CE) - Signage Mode
Cisco Collaboration Endpoints (CE) - Wallpaper
Cisco Webex Share
Crestron
IAdea
iOS
LG WebOS
MediaVue ✔ 1 ✔ 1
Mersive
Samsung SSP 6.0 / Tizen 4
Universal Windows Platform (UWP)
Note
  • 1 – Codec supported for streaming video only.

Supported IPTV Formats

Operating Enviroment HTTP Live Streaming (HLS) Multicast H.264 Multicast MPEG2 WMV, VC-1
Android
BrightSign ✔ 1
Chrome OS
Cisco Collaboration Endpoints (CE) - Signage Mode
Cisco Collaboration Endpoints (CE) - Wallpaper
Cisco Webex Share
Crestron
IAdea
iOS
LG WebOS
MediaVue
Mersive
Samsung SSP 6.0 / Tizen 4
Universal Windows Platform (UWP)
Note
  • 1 – Only supported by BrightSign XT Series 3 and BrightSign XD Series 3 devices.

Supported Card Types

Important
Cards are only supported on devices with the Appspace App. Legacy devices are not supported. Refer to the Compatible Appspace Cards article for more information.

Playback Performance

Operating Enviroment Background Audio Beyond HD Videos Multiple Videos
Android
BrightSign
Chrome OS
Cisco Collaboration Endpoints (CE) - Signage Mode
Cisco Collaboration Endpoints (CE) - Wallpaper
Cisco Webex Share
Crestron
IAdea
iOS
LG WebOS
MediaVue
Mersive
Samsung SSP 6.0 / Tizen 4
Universal Windows Platform (UWP)
Videos per layout

For each Appspace App driven device, the number of videos that can be included in a layout in an advanced channel are limited as per the table below, to ensure optimal video playback performance:

Operating Enviroment Videos per Advanced Channel layout
BrightSign 1
Chrome OS 4
LG WebOS 2
MediaVue 6
Samsung SSP 6.0 / Tizen 4 1
Universal Windows Platform (UWP) 2

Device Management Support

Operating Enviroment Auto Detect IP Network Messaging Playout Metrics Reporting RS-232 Screen Power On/Off Software Updates Status Screenshot
Android
BrightSign ✔ 1 ✘ 2
Chrome OS ✘ 3
Cisco Collaboration Endpoints (CE) - Signage Mode ✔ 5
Cisco Collaboration Endpoints (CE) - Wallpaper ✔ 5
Cisco Webex Share ✔ 5
Crestron ✔ 4
iOS
LG WebOS
MediaVue
Mersive
Samsung SSP 6.0 / Tizen 4
Universal Windows Platform (UWP)
Note
  • 1 – RS-232 is only supported by BrightSign XT Series 3 and BrightSign XD Series 3, Expanded I/O Player models.
  • 2 – The Appspace App software updates for BrightSign must be updated manually by reinstalling the Appspace App for BrightSign package.
  • 3 – Google has its own device management platform. Please refer to Configure Chrome OS Devices with Chrome Enterprise (CDM).
  • 4 – Software updates by Crestron.
  • 5 – Software updates by Cisco.

Content Delivery and Additional Support

Operating Enviroment Custom/System Fonts Web Content Custom Content Check Frequency Local Content Cache Scheduled Content Downloads
Android
BrightSign
Chrome OS
Cisco Collaboration Endpoints (CE) - Signage Mode
Cisco Collaboration Endpoints (CE) - Wallpaper
Cisco Webex Share
Crestron
iOS
LG WebOS
MediaVue
Mersive
Samsung SSP 6.0 / Tizen 4
Universal Windows Platform (UWP)