This article provides the instructions to configure proxy settings for an Appspace on-prem server that is located behind a proxy server.

Prerequisites

  • All proxy server network settings including credentials and bypass information (if applicable).
  • Portal Administrator privileges on your Appspace on-prem server.

Configure Proxy Settings

  1. Navigate to System > Configuration from the Appspace menu.
  2. Click the Proxy tab and select the Use Proxy option. Complete the rest of the proxy configuration as per your organization’s network topology and settings. Click Save.
    Note
    You will need to select the radio buttons for Yes, Enable Proxy Credential and Enable Proxy Bypass to be able to define the rest of the parameters. These are optional fields and may not be applicable to all organizations utilizing a proxy.

  3. Click Yes in the confirmation window.
  4. The system should automatically detect a change to the Appspace settings and prompt you with a notification at the top of the page. Click the Click Here link.
  5. You will automatically be taken to the Apply Configuration tab. To finish applying the changes to the system settings, enter your Windows Server credentials and click Apply.
    Warning
    You must input your Windows Server Administrator credentials or an account with local administrator privileges to make and apply changes to server settings.

    This is NOT your Appspace on-prem server administrator credentials or your Appspace Cloud user credentials.

  6. Click Yes to confirm and to restart your Appspace server. You should see a message indicating the server restart progress.
    If successful, click OK to complete the process.
  7. In the confirmation window, click Yes to restart your Appspace on-prem server. You should see a message indicating the Appspace server’s restart progress.
  8. If successful, an information window will be displayed confirming the update. Click OK to complete the process.

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