Triggering Broadcasts with Singlewire InformaCast

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Appspace Broadcasts is an alert feature that allows you to quickly create and distribute targeted messages, such as emergency alerts, safety information, or company announcements, to specific groups or locations within your organization. Leveraging the capabilities of Singlewire InformaCast through integration, a leading emergency notification system, Appspace is able to provide a user-friendly interface for creating and managing broadcast messages, while Singlewire InformaCast handles the delivery and tracking of messages across multiple channels, such as digital signage, mobile devices, and desktops.

High-Level Architecture
High-Level Architecture

WHAT’S IN THIS ARTICLE:

Prerequisite

Appspace

Singlewire InformaCast

  • An Administrator account with the Singlewire InformaCast Fusion platform.

Configure Broadcasts API URL Triggers

Follow the instructions below in order to generate the Appspace Broadcast API URL Triggers.

  1. Follow the instructions outlined in the Create and Configure Broadcast section, with the following configurations made:

    • In the Configure Schedule section:
      • In the Schedule tab, select Manual from the drop-down menu.
  2. Once the broadcast has been created, re-open the broadcast and click the Schedule tab.
  3. Click the API Triggers, and copy the Activate and Deactivate API URL Triggers to be used in the Singlewire Informacast Fusion software.

Configure Informacast Quick URL Device

Within the InformaCast dashboard, navigate to Recipients > Quick URL in the side panel. In the QUICK URL (FUSION) page, each URL corresponds to an activation or deactivation URL trigger created within the Appspace Broadcast module, and each of these URLs is treated as a “device” by InformaCast. Importantly, in order for InformaCast to trigger the Broadcast message (similar to opening the URL in a browser) the Request Method should be configured as POST.

  1. Follow the instructions outlined in the Add a Quick URL Device article, with the following configurations made:

    • Network Location: Copy and paste the Activation or Deactivation API URL Triggers created above here.
    • Request Type: Select POST from the drop-down menu.
      Note
      This is because an HTTP POST requests asks the target server (the Appspace platform) to return data such as a webpage (the alerts activation/deactivation links)

Now that the InformaCast Quick URL Devices have been configured, you may attach them as recipients to the InformaCast Fusion notifications. When notifications are sent, the text content is posted to your URL device.

For quick deployment and in conjunction with other Recipients, configure Device Groups and Message Templates as outlined in the Send a Notification’s Text to a Quick URL Device article.

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