Last updated on September 28, 2018

Installing the Appspace App on Universal Windows Platform

This article provides instructions to configure and register Universal Windows Platform based devices with the Appspace App.


Client System Requirements

The table below lists the minimum system requirements of the desktop PC or notebook to run Appspace App.


Microsoft Surface Pro 4

Hardware CPU 6th Generation Intel i5 2.6 GHz processor
RAM 4GB DDR3 memory
GPU Intel HD Graphics 520
HDD 128GB SSD
Software OS Windows 10 Pro, Enterprise, or Education

Desktop PC or Notebook

Hardware CPU 6th Generation Intel i7 3.4 GHz processor (or AMD equivalent)
RAM 8GB DDR3 memory
GPU Integrated Intel HD Graphics 530 (or equivalent)
HDD 128GB, 7200 RPM
Software OS Windows 10 Pro, Enterprise, or Education

Prerequisites

  • The device must meet the manufacturer’s minimum hardware and technical specifications, as well as the Appspace App’s minimum requirements. Please refer to Appspace App requirements.

    Warning

    It is highly advisable for you to ensure any chosen device will fit seamlessly into your environment, and meet the needs of your specific use case. Please test your UWP devices with the Appspace App before you choose to deploy to your production environment. Do contact us for any questions and we’ll be happy to make some introductions.

  • We recommend using Windows 10 version 1803 (OS build 17134.112) or higher.

  • An active Appspace account, with sufficient User IDs for user mode, or Device IDs for device mode.

  • An active Internet connection.

  • A USB keyboard for activation.

  • It is recommended that the device clock is set to automatically retrieve time from a Network Time Protocol (NTP) server, with the correct time zone, in order for it to sync correctly with the Appspace server.

    Note

    Appspace cloud servers by default retrieve time from a NTP server. If an Appspace on-premises server is used, ensure the server time is automatically retrieved by a NTP server.

  • Ensure your network/firewall/anti-virus software is configured to allow access to the following:

    • Network port 80 (HTTP)
    • Network port 443 (HTTPS)

  • On your proxy server, whitelist the hostnames listed in the ‘How to set up networks with SSL content filters’ section in the following article: https://support.google.com/chrome/a/answer/3504942#sslinspection.


Install Appspace App

Follow the instructions below to download and install the Appspace App.

  1. Launch the Windows Store from your device, and search for Appspace App.

  2. Select the Appspace App, and click the Get button.


  3. Once installed, the Appspace App is visible in Windows.


  4. You can launch the Appspace App in the following modes:

  5. Once Appspace App is launched, register your device.


Install Appspace App for Kiosk Mode

Follow the instructions below to download and install the Appspace App for Kiosk mode:

We recommend creating one account in the UWP device that will be used specifically for the Kiosk mode configuration. We will call this the Kiosk account.

  1. To create the Kiosk account, follow the instructions in the Create a local user or administrator account in Windows 10 article: https://support.microsoft.com/en-my/help/4026923/windows-10-create-a-local-user-or-administrator-account

  2. Log out, and log in to the UWP device using the Kiosk account credentials.

  3. Launch the Windows Store from your device, and search for Appspace App.

  4. Select the Appspace App, and click the Get button.


  5. Once installed, the Appspace App is visible in Windows.


  6. Log out, and log in to the UWP device using the UWP Administrator credentials.

  7. Configure the UWP device to run in Kiosk mode by following the instructions in the Set up a Kiosk on Windows 10 Pro, Enterprise, or Education article: https://technet.microsoft.com/en-us/itpro/windows/manage/set-up-a-kiosk-for-windows-10-for-desktop-editions

    Note

    Select the kiosk account, and Appspace App when selecting an account and app for Assigned access.


  8. Once the kiosk configuration is complete, log out and login using the Kiosk account credentials. The Appspace App will launch automatically.

    Note

    To access the Device menu in Kiosk mode, press Alt + Tab, or touch the screen first to ensure the Appspace App is active. Next press Ctrl + Alt + M to bring up the Device menu.


  9. Once Appspace App is launched, register your device.


Install Appspace App via Sideload Apps

Note

You may install the App using this method if you are unable to download the App from the Windows Store.

Important

Follow the instructions below to download, and install the Appspace App.

  1. Navigate to System > Downloads, and download the Appspace App for UWP client (win10uwp-files-prod.zip) to your device.

  2. Once downloaded, extract the win10uwp-files-prod.zip file.

  3. Double-click the Appspace.App.Windows10_1.18.0.0_x86_x64_ARM.appxbundle file, and click Install.


  4. Once installation is complete, launch Appspace App via the Windows menu.

  5. Register your device.


Install Appspace App via Windows PowerShell

Note

You may install the App using this method if you are unable to download the App from the Windows Store.

Important

Follow the instructions below to download, and install the Appspace App.

  1. Navigate to System > Downloads, and download the Appspace App for UWP client (win10uwp-files-prod.zip) to your device.

  2. Once downloaded, extract the win10uwp-files-prod.zip file.

  3. Right-click the Add-AppDevPackage.ps1 file, and select Run with PowerShell.


  4. Once installation is complete, switch back to Sideload apps mode.


  5. Launch Appspace App via the Windows menu.

  6. Register your device.


Unable to register

If the Appspace App is unable to register your desktop PC or notebook, your firewall may be blocking outbound connections of the Appspace App.

Follow the instructions below to configure the firewall and re-register your computer:

  1. Launch the Windows Firewall from the Windows Control Panel.

  2. Click Advanced Settings.

  3. Select Outbound Rules on the left. You should be able to see a list of installed Windows Apps.

  4. Right-click Appspace from the list and select Properties.


  5. In the Appspace Properties window, select the General tab.

  6. Select Allow the connection in the Action section, and click OK.


  7. Launch Appspace App.

  8. Register your device.


Update Appspace App

Appspace App is automatically updated by default on Universal Windows Platform devices. However, if the app does not update, please follow the instructions to enable automatic updates in the following Turn on automatic app updates article: https://support.microsoft.com/en-us/help/15081/windows-turn-on-automatic-app-updates


Uninstall Appspace App

To uninstall Appspace App from a device, follow the instructions in the following Repair or remove programs article: https://support.microsoft.com/en-us/instantanswers/ce7ba88b-4e95-4354-b807-35732db36c4d/repair-or-remove-programs.