Appspace 8.0 On-Prem System Requirements

Important
Please note that Appspace 8.0 On-Prem is currently available in Limited Release. Contact your Appspace Customer Success Manager to be a part of this Limited Release program.

This article lists all the requirements necessary to install, configure, and use Appspace 8.0 on-prem.

Use this information to ensure you are always working with an Appspace supported and optimized system for hardware, operating system, network, and browsers.

Important
These requirements are estimated guidelines only. Exact specifications may vary based on your deployment type, system configuration, applications installed, and business requirements. Your system administrator must ensure the hardware specifications are able to meet your content needs and can sufficiently scale as required. If your computer has less than the minimum requirements, you will not be able to install Appspace correctly.
Note
Check out the On-Prem Upgrade Paths & End-Of Support Dates for your current on-prem deployment prior to upgrading.

Hardware Specifications

The table below lists the minimum and recommended system requirements, necessary to run an efficient Appspace on-prem server.

Feature Minimum Specifications Recommended Specifications
CPU 8 Core Processor or equivalent 16 Core Processor or equivalent
Memory 16 GB RAM 32 GB RAM
Storage 2 TB 2 TB SSD
LAN 10+ Mbps 1 Gbps
Important
  • 64-bit OS versions are required.
  • Storage requirements may vary depending on your content requirements.
  • Virtualization is supported on VMware, provided the virtualized environment is configured to match the recommended specifications listed above.
  • If local hard drives are used, we recommend a RAID configuration for its performance and redundancy benefits.
  • Remote storage drives such as SAN and NAS are not supported.

Software Requirements

The table below lists the prerequisite software necessary to host Appspace on an on-prem server. You may choose either one of the database options listed.

Software Version
Operating System Microsoft Windows Server 2019 x64 (Standard or Datacenter Editions)
.NET Framework Microsoft .NET Framework 4.6.2
Web Server IIS for Windows Server
Database Option 1 MySQL 8.0.23
MySQL Workbench 8.0.23 (Selected during installation of MySQL)
Database Option 2 Microsoft SQL Server 2019 (MS SQL) with MS SQL Server Management Studio
Important
Appspace requires a dedicated database for its on-prem server. Using a shared database is not officially supported, and will impact performance on the server.

Licensing Requirements

Appspace 8.0 on-prem servers are required to be licensed via the Account Management Portal, which consolidates subscription and perpetual license management.

With the introduction of the new licensing framework, the Appspace 8.0 on-prem server can only be activated under the following requirements:

  • An active Appspace subscription plan.
  • Portal Administrator or Account Owner privileges.
  • An Appspace 8.0 on-prem server with an active internet connection.
  • Appspace 8.0 on-prem license activation can only be done online using the One-Step Licensing method.
Note
If upgrading to Appspace 8.0 on-prem from previous versions, please ensure that you have switched or renewed your server license to One-Step Licensing before upgrading to ensure a smooth licensing transition. Instructions to switch licensing can be found here.

Network Requirements

Please ensure your local network that hosts the Appspace on-prem server is configured as per the requirements listed below to ensure a seamless and secure content delivery.

Configure your network, firewall, or proxy servers to allow access to the sites and ports listed below to ensure all registered devices and users on an Appspace on-prem server have uninterrupted access to Appspace Cloud, necessary for licensing, content, and system updates.

HTTPS

Approved URLs List

Configure your network, firewall, or proxy servers to allow access to the following sites:

  • https://*.appspace.com
  • https://*.appspaceusercontent.com
  • https://*.appspacestatic.com
  • Any external NTP server (alternative to using an internal NTP server).
  • Any external content sources (e.g RSS feeds and websites).
  • https://www.worldweatheronline.com/ (World Weather Online) – Mandatory if weather forecasts are for countries outside the US.

Network Protocol and Ports

Required

      • HTTPS (443) – HTTPS port 443 open towards Appspace server(s).

Optional

You may configure your firewall to allow access to the following ports only if necessary:

    • HTTP (80) – HTTP redirect of end-users to Appspace server(s).
    • SMTP (25) – E-mail notifications.
    • UDP (123) – For access to NTP packages.
    • TCP/UDP (53) – For access to a DNS server.
    • TCP/UDP 8884 – Application Networking Manager (ANM) trusted communications, if using ANM. On MediaVue SureVue devices only.
    • TCP/UDP (8885-8887) – SureVue mesh networking and ANM communication. On MediaVue SureVue devices only.
    • TCP/UDP (9090) – Chromium debugging services. The port is open by default, but the listening service is disabled. On MediaVue SureVue devices only.

Browser Requirements

Listed below are the supported web browser versions on the server and for client machines used to access the Appspace platform.

Browser Microsoft Windows Mac OS
Chrome 89.0.4389.114 (64bit) 89.0.4389.114 (64bit)
Firefox 87.0 87.0
Internet Explorer 11 11.0 -
Microsoft Edge 89.0.774.63 -
Safari - 14.0.3

Additional Requirements:

  • Disable pop-up blocker.
  • Minimum screen resolution of 1024 × 768 is recommended.
Note
Browser versions prior to the ones listed above have not been tested on the latest version of Appspace, and may have limited functionality.
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