Appspace is a scalable, enterprise-grade, cloud-based SaaS (Software as a Service) platform, that enables organizations to centrally manage the publishing and distribution of content to thousands of endpoint devices. Appspace combines user-friendliness with powerful and robust features, enabling organizations to swiftly and securely deploy, manage, and control content of any kind from any location via a web browser. By utilizing our user-friendly HTML5-based Appspace App, we may present responsive content with exceptional broadcast and picture quality.
In this article, we list all supported devices and operating systems that have been certified by Appspace based on our certification levels as detailed in our Introduction to Devices in Appspace guide.
Important
- As there are a significant number of devices running the operating systems we support and a range of manufacturing standards, we can only assure the compatibility of the OS and the firmware versions that we actively test, as listed on this page.
- Reference models are device models that Appspace has tested in our product engineering lab.
- You may use devices that have similar specifications to the reference models listed, however, we recommend you work with a systems integrator or an Appspace reseller to ensure the target devices are suitable for your deployment type and specific use case. If you do not have such a partner, please contact us and we’ll be happy to make some introductions.
What’s in this article:
Appspace App for Employees (Mobile)
The Appspace App for Employees is specifically designed for mobile devices while providing all the same functionality as the Employee App Portal on web browsers. This is ideal for employees as it provides quick access to corporate content, perform workspace reservations, or schedule meetings with colleagues right off their mobile devices.
Appspace Certified
Android
| Minimum Certified OS / Firmware | Device Series | Reference Models | Ideal For | Content Delivery Mode | Appspace App Device Platform | Minimum Appspace Version |
|---|---|---|---|---|---|---|
| Android 10 | Samsung Galaxy A | Samsung Galaxy A02S | Employee Experience | Streaming | via Google Play Store | Appspace 8.0 |
| Google Pixel 2 |
Guides
iOS
| Minimum Certified OS / Firmware | Device Series | Reference Models | Ideal For | Content Delivery Mode | Appspace App Device Platform | Minimum Appspace Version |
|---|---|---|---|---|---|---|
| iOS 17 | iPhone | iPhone 13 | Employee Experience | Streaming | via Apple App Store | Appspace 8.6 |
| iOS 15 | iPhone | iPhone 12 | Appspace 8.0 |
Guides
Appspace App for Devices
The Appspace App for Devices supports a multitude of industry-leading device platforms and operating systems such as Chrome OS, Android, iOS, BrightSign, Cisco, Crestron, etc, that meet different business requirements including playback performance, physical dimensions, hardware features, content delivery modes (streaming or caching), and general workplace experiences.
Designed primarily for the workspace experience, the Appspace App for Devices is ideal for the following solutions:
- Digital signage on single or multiple display screens, video walls, and media players.
- Room scheduling on tablets, desk pucks, or interactive display panels.
- Interactive touch-screen kiosks for visitor invitations, wayfinding, and employee directories.
- Enterprise TVs for displaying channels and live streams on system-on-chip (SOC) TVs.
Most of these industry-leading devices come with internal storage, allowing content from Appspace to be cached.
Appspace Certified
Android
| Minimum Certified OS / Firmware | Device Series | Reference Models | Ideal For | Content Delivery Mode | Appspace App Device Platform | Minimum Appspace Version |
|---|---|---|---|---|---|---|
| Android 13 Tiramisu | Samsung Galaxy Tab A | Samsung Galaxy Tab A7 (SM-T500) | Digital Signage / Room Scheduling / Kiosks / Enterprise TV / System on Chip (SoC) on TVs and Tablets | Caching | via Google Play Store | Appspace 8.0 |
| Android TV 7.1.2 | Google Nexus Player | |||||
| Android 7.1 Nougat | Qbic Smart Panel PC | Qbic Smart Panel-PC TD-0350 | Desk Booking | via Appspace PWA URL | Appspace 8.1 |
StrengthsChallengesSummaryDevice Limitations
- Android operates on a wide variety of devices and TVs.
- Strong performance when minimum hardware specifications are met.
- Deployment and updates are made easy through an MDM (Mobile Device Management) service.
- Ideal for both cloud and on-prem Appspace deployments.
- Most devices are attractively priced.
- Requires MDM (Mobile device management) software when used in device mode. However, this is extremely advisable when deploying Android.
- Android devices do not come with a common hardware specification, so it is advisable to check compatibility before purchasing.
- If you wish to deploy Appspace on a wide variety of devices using a single OS, then you should consider Android a serious option.
Guides
BrightSign
| Minimum Certified OS / Firmware | Device Series | Reference Models | Ideal For | Content Delivery Mode | Appspace App Device Platform | Minimum Appspace Version |
|---|---|---|---|---|---|---|
| BrightSign OS 9.0.13 | BrightSign XC Series 5 | XC4055 | Digital Signage / Room Scheduling / Kiosks / Enterprise TV | Caching | via Appspace Downloads | Appspace 8.1 |
| BrightSign XT Series 5 | XT1145 | |||||
| BrightSign XD Series 5 | XD1035 | |||||
| BrightSign HD Series 5 | HD1025 | |||||
| BrightSign LS Series 5 | LS445 | |||||
| BrightSign OS 8.5.31 | BrightSign XT Series 4 | XT1144 | Appspace 8.0 | |||
| BrightSign XD Series 3 | XD1033 | |||||
| BrightSign 4K Series 2 | 4K1142 | |||||
| BrightSign OS 8.4.10 | BrightSign XD Series 4 | XD1034 | ||||
| BrightSign HD Series 4 | HD1024 | |||||
| BrightSign XT Series 3 | XT1143 | |||||
| XT243 | ||||||
| BrightSign OS 8.3.46 | BrightSign LS Series 4 | LS424 | ||||
| BrightSign XD Series 3 | XD233 | |||||
| BrightSign HD Series 3 | HD1023 | |||||
| HD223 | ||||||
| BrightSign LS Series 3 | LS423 | |||||
| BrightSign LS Series 2 | LS243 |
Important
BrightSign devices running BrightSign OS 8.3.46, requires Appspace App 2.36 or higher.
Before upgrading BrightSign devices to BrightSign OS 8.5, ensure that Appspace App has been first updated to Appspace App 2.54.2. This is crucial to prevent the local storage from being wiped off due to the architectural changes in the location of the local storage for BrightSign OS 8.
Note
The BrightSign RC-1001 remote control is only supported via the 3.5mm IR jack on BrightSign devices, and not via the USB IR receivers. However, we do not support the BrightSign RC-1002.
StrengthsChallengesSummaryDevice Limitations
- BrightSign develops its own hardware, firmware, and software.
- A slim, fan-less design is ideal for even the most challenging environments.
- Good 4K video playback performance on the XT4, XT3, and XD3 devices.
- The XT4 devices are designed to support Dolby Vision and HDR10+ for displaying vibrant colors with our App’s HTML5 engine.
- Good multicast video playback on all BrightSign devices.
- Power over Ethernet (PoE) support on XT4 and XT3 devices.
- A range of devices to meet different performance and configuration requirements.
- OPS module provides slot-in compatibility with several leading manufacturers’ display products (e.g., NEC).
- Proprietary device management platform available from BrightSign, offering additional hardware management tools.
- Ideal for both cloud and on-prem Appspace deployments.
- A microSD card must be purchased separately for each BrightSign device. BrightSign is working on a solution for Appspace customers.
- To display text on top of video requires some workarounds; you must add the Custom.media.video.layerindex property to your device.
- The LS Series 3 models are rather low-power devices, and therefore it is recommended to use only simple images and cards without animation, with transitions disabled.
- BrightSign devices are purpose-built for digital signage and kiosks. The company’s Series 4 redesign shows its commitment to customer experience and reliability.
- The RSS Ticker animation stutters when displayed on BrightSign devices due to technical limitations, caused by iframe loading issues.
- On BrightSign 9.0 devices, videos that have been configured to be displayed in Portrait are being displayed in Landscape due to a bug. Appspace has already begun working on this, and a fix will be available in a future release.
Guides
- Configure Appspace for Devices App on BrightSign
- Configure Appspace App on BrightSign with BSN.cloud
Chrome OS
| Minimum Certified OS / Firmware | Device Series | Reference Models | Ideal For | Content Delivery Mode | Appspace App Device Platform | Minimum Appspace Version |
|---|---|---|---|---|---|---|
| ChromeOS LTS 126 | AOpen Chromeboxes | AOpen Chromebox Commercial | Digital Signage / Room Scheduling / Kiosks / Enterprise TV | Caching | via Chrome Web Store | Appspace 8.0 |
| AOpen Chromebox Commercial 2 | ||||||
| AOpen Chromebases | AOpen Chromebase Commercial | |||||
| Asus Chrome OS | Asus Chromebox CN60 | |||||
| Asus Chromebit CS10 | ||||||
| Asus Google Meet Compute System (Intel 10th Gen) | Wallpaper / Screensavers | Streaming | via Appspace PWA URL | Appspace 8.1 |
Important
Appspace currently only supports issues arising from managed Chrome-based devices, thus we recommend Google Chrome Enterprise, previously Chrome Device Management (CDM), to manage your Chrome-based devices.
StrengthsChallengesSummaryDevice Limitations
- Industry-leading HTML5 compatibility.
- Google Chrome Device Manager (CDM) for large-scale deployments.
- Class-leading browser, resulting in high reliability
- Strong performance for h.264/MP4 video formats.
- Configuration for single-app/kiosk mode.
- A great option for cloud deployments.
- Limited video format support (e.g., no multicast support, no support for video formats other than .mp4 h.264).
- Support for RS232 and PoE on limited devices.
- CDM licenses required at a fee.
- Chrome OS sets the standard for HTML5 compatibility. Chrome devices are highly compatible with Appspace features and functions. However, performance may vary depending on hardware specifications (i.e., a Chromebit is ideal for basic signage deployments; but for more rigorous performance requirements, a Chromebox or Chromebox Commercial is the way to go).
Guides
- Configure Appspace for Devices App on Chrome OS
- Configure Chrome OS Devices with Chrome Enterprise (CDM)
iOS
| Minimum Certified OS / Firmware | Device Series | Reference Models | Ideal For | Content Delivery Mode | Appspace App Device Platform | Minimum Appspace Version |
|---|---|---|---|---|---|---|
| iOS 17 | Apple iPad | iPad 10th Gen | Digital Signage / Room Scheduling / Kiosks / Enterprise TV | Caching | via Apple App Store | Appspace 8.6 |
| iOS 16 | iPad Air 2 | Appspace 8.0 | ||||
| iPad 6th Gen |
StrengthsChallengesSummaryDevice Limitations
- Apple develops its own hardware, firmware, and software.
- The Appspace app can run as a standard app that is launched by the user, or in single app/kiosk mode.
- Excellent single app experience on tablets.
- Ideal for both cloud and on-prem Appspace deployments.
- Requires an MDM (Mobile Device Management) software. However, this is extremely advisable when deploying iOS.
- Customers may find differences in the rendering of web content due to iOS devices relying on the Safari browser.
- Customers using the visitor management module will require a device be running iOS 15+ for the use of a camera functionality.
- If you wish to deploy Appspace to keep your teams up to date with what’s going on, then the Appspace app for iOS is going to be a big part of this deployment.
Guides
- Configure Appspace For Devices App on iOS
-
Configure Appspace for Devices App on iOS with VMware Workspace ONE (AirWatch)
LG webOS
| Minimum Certified OS / Firmware | Device Series | Reference Models | Ideal For | Content Delivery Mode | Appspace App Device Platform | Minimum Appspace Version |
|---|---|---|---|---|---|---|
| webOS 6.0 | SM5J Series | 32SM5J-BP | Digital Signage / Room Scheduling / Kiosks / Enterprise TV / System on Chip (SoC) on TVs | Caching | via Appspace Downloads | Appspace 8.1 |
| webOS 4.1 | UH5F Series | 43UH5F-B | Appspace 8.0 | |||
| webOS 4.0 | SM5KE series | 43SM5KE | ||||
| 49SM5KE |
Important
The following devices are not supported as it does not allow 3rd-party apps to be installed and not a true commercial SoC device:
- LG UR640S series
- LG UR340 series
StrengthsChallengesSummaryDevice Limitations
- As a System-on-Chip (SoC) TV solution, customers do not have to purchase a separate media player device.
- Supports the majority of Appspace platform features and functions.
- Good multicast video playback.
- Compatible with Appspace device tasks.
- Use the LG TV remote control to navigate the Appspace app.
- Ideal for both cloud and on-prem Appspace deployments.
- Performance issues on some transitions. By default, transitions are disabled.
- If you wish to deploy an affordable all-in-one TV and media player solution, then this is a serious consideration. In use cases where smooth transitions between video content are required, we would recommend a separate media player option.
- The device may crash and reboot, after several playbacks of multiple cards in a channel playlist when in interactive mode.
- Below is a list of LG webOS 4.0 issues that occur when Appspace App is in interactive mode:
- A UI alignment issue when scrolling up or down; the channel group and channel name texts are not aligned at the bottom of the thumbnail image.
- Flickering issues occur during the following instances:
- When channel playlist aspect ratio is set to Uniform.
- When loading video after an image playback.
- Keyboard and mouse intermittently get disconnected or do not function when navigating channels.
- Back button on the remote control does not function in the Device info page.
- Below is a list of LG webOS 4.1 and webOS 6.0 firmware limitations that we have found when using Appspace App, that we are currently trying to fix:
- Video in playlist channel is stretched during playback when displayed in portrait mode.
- Unable to stretch content based on video wall tile matrix and resolution settings.
- YouTube card content in an advanced channel is zoomed-in during playback.
- Video in an advanced channel is zoomed-in during playback when displayed in landscape mode.
Guides
Linux Ubuntu
| Minimum Certified OS / Firmware | Device Series | Reference Models | Ideal For | Content Delivery Mode | Appspace App Device Platform | Minimum Appspace Version |
|---|---|---|---|---|---|---|
| Ubuntu 18.04.4 LTS | AOpen Chromeboxes | AOpen Chromebox Commercial | Digital Signage / Room Scheduling / Kiosks / Enterprise TV | Caching | via Snap Store / via Appspace Downloads | Appspace 8.0 |
| Seneca Digital Signage | Seneca HDS Media Player |
StrengthsChallengesSummaryDevice Limitations
- Linux Ubuntu is available on a variety of industrial devices.
- Strong performance with lower minimum hardware requirements and lower cost.
- Ideal for both cloud and on-prem Appspace deployments.
- Automatic app updates via the Canonical Snapcraft store.
- The variety of Linux distributions, hardware manufacturers, and firmware specifications can result in some devices not performing as well as the reference models above.
- No kiosk mode available out of the box so there is a reliance on the device manufacturer to provide a single-app playback experience if that is required.
- Since Linux Ubuntu OS distributions can be customized it may require extra work from Systems Administrators when preparing and automating the deployment. Customers are encouraged to apply their own standards and tools to OS automation, lockdown, and updates.
- If you are looking to deploy Appspace on a wide variety of devices using a single OS, then you should consider Linux Ubuntu 18.04 as a serious option. Linux Ubuntu devices tend to have great technical specifications at a lower cost and tend to perform better due to the lower overhead of the OS. However, we do recommend sticking with manufacturers that provide a robust set of built-in tools that can lock down the OS to only run the Appspace App.
Guides
MacOS
| Minimum Certified OS / Firmware | Device Series | Reference Models | Ideal For | Content Delivery Mode | Appspace App Device Platform | Minimum Appspace Version |
|---|---|---|---|---|---|---|
| macOS Big Sur 11.2.3 | MacBook Pro | MacBook Pro (2019) | Digital Signage / Room Scheduling / Kiosks / Enterprise TV on Windows 10-based tablets, PCs, and TVs | Caching | via Appspace Downloads | Appspace 8.0 |
| macOS Catalina 10.15.3 | MacBook Pro | MacBook Pro (2018) | ||||
| Mac mini | Mac mini (2018) | |||||
| macOS Mojave 10.14.6 | MacBook Pro | MacBook Pro (Mid 2014) | ||||
| Mac mini | Mac mini (Late 2014) |
StrengthsChallengesSummaryDevice Limitations
- The limited number of macOS hardware models leads to better optimization and performance as well as OS stability.
- Ideal for both cloud and on-prem Appspace deployments.
- Does not require the macOS App Store for app updates.
- No kiosk mode available out of the box so there is a reliance on the System Administrators, or 3rd party tools, to provide a single-app playback experience if that is required.
- macOS is a desktop operating system so it may require extra work from Systems Administrators when preparing and automating the deployment. Customers are encouraged to apply their own standards and tools to OS automation, lockdown, and updates.
- Deploying Appspace on Apple macOS devices will result in a consistent performance across the various models since devices that run macOS have high minimum specifications.
Guides
MediaVue
| Minimum Certified OS / Firmware | Device Series | Reference Models | Ideal For | Content Delivery Mode | Appspace App Device Platform | Minimum Appspace Version |
|---|---|---|---|---|---|---|
| MVOS 1.4.1 / Chromium 67.0.3396.18 | SureVue Media Players | SureVue D1 | Digital Signage / Room Scheduling / Kiosks / Enterprise TV | Caching | Preinstalled on Device | Appspace 8.0 |
| SureVue D2 | ||||||
| SureVue D4 | ||||||
| SureVue D6 |
StrengthsChallengesSummaryDevice Limitations
- Purpose-built HTML5 devices.
- A range of devices to meet different performance and configuration requirements.
- Ideal for video wall setup.
- Good 4K and multicast video playback performance.
- Proprietary device management platform available from MediaVue, offering additional hardware management tools.
- Devices come preloaded with the Appspace App.
- Ideal for both cloud and on-prem Appspace deployments.
- There is a fee for MediaVue’s device management platform. However, this approach is not uncommon.
- MediaVue devices are purpose-built for digital signage, kiosks, and video walls, and are highly compatible with Appspace features and functions no matter the use case or deployment environment.
Guides
Microsoft Windows
| Minimum Certified OS / Firmware | Device Series | Reference Models | Ideal For | Content Delivery Mode | Appspace App Device Platform | Minimum Appspace Version |
|---|---|---|---|---|---|---|
| Windows 11 Pro (64-bit), ver. 23H2 | Dell XPS Laptops | Dell XPS 15 9500 | Digital Signage / Room Scheduling / Kiosks / Enterprise TV on Windows 10-based tablets, PCs, and TVs | Caching | via Appspace Downloads | Appspace 8.6 |
| Windows 10 Enterprise (64-bit), ver. 1909 | Lenovo ThinkCentre | Lenovo ThinkCentre M800 Tower | Appspace 8.0 | |||
| Windows 10 Enterprise LTSC (64-bit) ver. 1809 | AOpen Digital Signage | AOpen DE3450X | ||||
| Seneca Digital Signage | Senaca HDS Media Player (Marlin) | |||||
| Windows 10 IOT LTSC (64-bit) ver. 1809 | Seneca Digital Signage | Senaca HDS Media Player (Marlin) | ||||
| Windows 10 Pro (64-bit), ver. 21H1 | Dell XPS Laptops | Dell XPS 15 9500 | ||||
| Windows 10 Pro (64-bit), ver. 1903 | Dell OptiPlex Desktops | Dell OptiPlex 9020 | ||||
| Windows 10 Pro (64-bit), ver. 1809 | Seneca Digital Signage | Senaca HDN Media Player | ||||
| Windows 7 Enterprise (32-bit), ver. 7600 | Virtual Machine | |||||
| Windows 7 Professional SP1 (64-bit), ver. 7601 | Virtual Machine |
StrengthsChallengesSummaryDevice Limitations
- Windows 10 IOT is available on a variety of industrial devices.
- Strong performance when minimum hardware specifications are met.
- Ideal for both cloud and on-prem Appspace deployments.
- Does not require the Windows store for App updates.
- A large variety of hardware manufacturers and firmware specifications, some of which may not enable Appspace to perform as well as the reference models above.
- No kiosk mode available out of the box so there is a reliance on the device manufacturer to provide a single-app playback experience if that is required.
- The generic nature of Windows 10 OS may require extra work from Systems Administrators when preparing and automating the deployment. Customers are encouraged to apply their own standards and tools to OS automation, lockdown, and updates.
- If you are looking to deploy Appspace on a wide variety of devices using a single OS, then you should consider Windows 10 IOT as a serious option. However, we do recommend sticking with manufacturers that provide a robust set of built-in tools that can lock down the OS to only playback the Appspace App.
Guides
Samsung Smart Signage Platform (SSSP) Tizen
| Minimum Certified OS / Firmware | Device Series | Reference Models | Ideal For | Content Delivery Mode | Appspace App Device Platform | Minimum Appspace Version |
|---|---|---|---|---|---|---|
| Tizen 7.0 / SSSP 10 | Samsung QHC Series | QH55C | Digital Signage / Room Scheduling / Kiosks / Enterprise TV / System on Chip (SoC) on TVs | Caching | via Appspace PWA URL | Appspace 8.1 |
| Tizen 6.5 / SSSP 10 | Samsung SSP QBB Series | QB43B | ||||
| Tizen 4 / SSSP 6 | Samsung SSP QBR-T Series | QB13R-T | ||||
| Samsung SSP QBN Series | QB43N | Appspace 8.0 |
StrengthsChallengesSummaryDevice Limitations
- As a System-on-Chip (SoC) TV solution, customers do not have to purchase a separate media player device.
- Good for displaying full-screen images and text in UHD resolution.
- Use the Samsung TV remote to navigate the Appspace App.
- Ideal for both cloud and on-prem Appspace deployments.
- Performance issues on some transitions. By default, transitions are disabled.
- If you wish to deploy an affordable all-in-one TV and media player solution, then this is a suitable consideration.
- Appspace recommends that audio or video with audio are not displayed, as there are limited controls for volume which could be disruptive during playback.
- On SSSP Tizen 6.5, display orientations are limited to only Portrait or the standard 90-degree Landscape orientation during playback. All other display orientations are not supported.
- On SSSP Tizen 6.5, when displaying back-to-back video content, the device skips the second video while displaying a blank screen, and proceeds to play the third video.
Guides
Universal Windows Platform (UWP)
| Minimum Certified OS / Firmware | Device Series | Reference Models | Ideal For | Content Delivery Mode | Appspace App Device Platform | Minimum Appspace Version |
|---|---|---|---|---|---|---|
| Windows 11 (64-bit), ver. 22H2 | Microsoft Surface | Microsoft Surface Go 2 | Digital Signage / Room Scheduling / Kiosks / Enterprise TV on Windows 10-based Tablets, PCs, and TVs | Caching | via Windows Store | Appspace 8.6 |
| Windows 10 Pro (64-bit), ver. 20H2 | Microsoft Surface | Microsoft Surface Go 2 | Appspace 8.0 | |||
| Microsoft Surface Pro 4 | ||||||
| Windows 10 Pro (64-bit), ver. 2004 | Microsoft Surface | Microsoft Surface Pro 4 |
StrengthsChallengesSummaryDevice Limitations
- Windows 10 operates on a wide variety of displays, TVs, and tablets.
- Strong performance when minimum hardware specifications are met.
- Ideal for both cloud and on-prem Appspace deployments.
- A large variety of hardware manufacturers and firmware specifications, some of which may not enable Appspace to perform as well as the reference models above.
- Not all versions of Windows 10 can run kiosk mode, which is typically a mandatory requirement when deploying.
- Customers may find differences in the rendering of web content due to the reliance on the Edge browser.
- The generic nature of Windows 10 OS may require extra work from Systems Administrators when preparing and automating the deployment. Customers are encouraged to apply their own standards and tools to OS automation, lockdown, and updates.
- If you are looking to deploy Appspace on a wide variety of devices using a single OS, then you should consider Windows 10 as a serious option. However, we do recommend sticking with known brand manufacturers such as Dell, HP, and others of similar size.
Guides
Cisco Interactive Experience Platform (IEC)
Important
The Interactive Experience Client 4650 (IEC) device is now supported and managed by Cisco’s partner Moderro.
Customers who wish to experience the benefits of the next evolution of the Appspace App may use the Appspace Progressive Web App available via all browsers. However, please contact Moderro for information and support.
If purchasing devices from Cisco, we support these new Cisco Collaboration Endpoints instead.
Appspace App Built-In
Appspace App Built-in is when Appspace hardware partners incorporate the Appspace App directly into their firmware or devices, providing an out-of-the-box solution by leveraging existing workplace devices and systems that may have specialized dedicated functions (i.e video conferencing). As it comes pre-built into these devices, the Appspace App functionality may be limited to only certain features, such as:
- Basic wallpaper or signage displays using Appspace on room conferencing devices that are idle.
- Basic wallpaper or signage displays using Appspace Lite, on the vendor’s device management portal.
- Room scheduling with Appspace cards on purpose-built room scheduling devices or smart signboards.
Content from Appspace is usually streamed on these devices, and not stored locally due to functional limitations on the device.
Appspace Built-In
Cisco Webex and Collaboration Endpoints (CE)
| Minimum Certified OS / Firmware | Device Series | Reference Models | Ideal For | Content Delivery Mode | Appspace App Device Platform | Minimum Appspace Version |
|---|---|---|---|---|---|---|
| Webex Share OS / novum1.1.0 | Cisco Webex Room series | Webex Share | Wallpaper | Caching (Only Images and Cards) | Preinstalled on Device | Appspace 8.0 |
| Novum OS / novum1.1.0 | Cisco Webex Room series | Webex Room Phone | ||||
| Webex RoomOS | Cisco Webex Board series | Board 55 | Signage Mode | |||
| Board 70 | ||||||
| Board 85s | ||||||
| CE 9.4 or later (on CUCM) / latest Cisco Webex RoomOS (on Webex Cloud) | Cisco Webex Room series | Room 55 | Signage Mode | via Appspace PWA URL / Appspace Lite | ||
| Room 70 | ||||||
| Room Kit | ||||||
| Room Kit Mini | ||||||
| Room Kit Plus | ||||||
| Room Kit Pro | ||||||
| Cisco CE Desk series | DX80 | Wallpaper | Preinstalled on Device / Appspace Lite | |||
| Cisco CE TelePresence MX series | MX200 | Wallpaper | Preinstalled on Device | |||
| MX300 | ||||||
| MX700 | ||||||
| MX800 | ||||||
| Cisco CE TelePresence SX series | SX20 | Wallpaper | Preinstalled on Device | |||
| SX80 | ||||||
| Cisco Webex Room Peripherals | Webex Room Navigator | Signage Mode | via Appspace PWA URL / Appspace Lite | Appspace 8.1 |
StrengthsChallengesSummaryDevice Limitations
- The Collaboration Endpoint devices are already in place as they are used for video conferencing. The Appspace integrations bring additional features to existing infrastructure to enhance corporate communication.
- The Appspace integrations do not interfere with Cisco functionality.
- Appspace does not just change the wallpaper but provides the end-user with a lot of the features that are traditionally available only on digital signage devices, like the ability to schedule content, use Alerts and create good-looking content by leveraging Appspace Cards.
- To make it easier for Cisco device administrators to access Appspace content, Appspace and Cisco are offering another integration, which will enable Cisco users to access the Appspace content management system directly via the Webex Control Hub, to display engaging digital signage and/or interactive content when the device is not in use as a videoconferencing tool.
- Constantly streaming content may increase bandwidth usage. Check out our Managing Bandwidth in Appspace guide for help.
- Currently, the Collaboration Endpoint device integration requires an external Appspace App supported device, known as a caching device, which is responsible for uploading the content to the endpoints. The caching device needs to access the Appspace Cloud and be on the same local network as the endpoints (for CE 9.8 and earlier only).
- Mass registration requires a desktop tool developed by Cisco to install the macro (for CE 9.8 and earlier only).
- The Cisco Collaboration Endpoints are purpose-built for conference rooms. The wallpaper is a secondary feature, hence, content should be limited to using images and cards only. Alternately turn on Signage Mode.
- Other than a few Appspace App supported devices that are responsible for the content sync in Collaboration Endpoint devices (for CE 9.8 and earlier only), there is no new hardware investment necessary as the display devices are already in place.
Guides
- Configure Appspace Signage for Cisco Webex Control Hub
- Setup Wallpaper Displays for Cisco Webex Share
- Setup Signage Mode for Cisco Webex Board and Webex Room Series
- Setup Wallpaper Displays for Cisco Collaboration Endpoints CE9.9 and later
- Setup Wallpaper Displays for Cisco Collaboration Endpoints CE9.8 and earlier
Crestron
| Minimum Certified OS / Firmware | Device Series | Reference Models | Ideal For | Content Delivery Mode | Appspace App Device Platform | Minimum Appspace Version |
|---|---|---|---|---|---|---|
| Firmware 1.5552.01016 | Desk Touch | TSS-470E | Room Scheduling | Streaming | Preinstalled on device | Appspace 8.1 |
| Firmware 1.002.0040 | TSS | TSS-770 | Appspace 8.0 | |||
| Firmware 3.002.0036 | TSS | TSS-10 | ||||
| TSS-7 | ||||||
| Firmware 3.0200.0075 | AirMedia Presentation System | AM-3200 | Digital Signage in huddle spaces / conference rooms | Caching | Appspace 8.1 | |
| AM-3100 | ||||||
| Firmware 1.4499.00009 | AirMedia Presentation System | AM-300 | Streaming | Appspace 8.0 | ||
| AM-200 | ||||||
| Firmware 1.4095.00038 | Mercury | Mercury | Digital Signage in conference rooms |
StrengthsChallengesSummaryDevice Limitations
- Crestron develops its own hardware, firmware, and management software.
- A proprietary device management platform is available from Crestron, offering additional hardware management tools (like automatic firmware updates).
- Mercury and AirMedia devices are already in place as they are used for video-conferencing and screen sharing. The Appspace integration brings additional features to the existing infrastructure to enhance corporate communication.
- The TSS device, with a slim, fanless design is ideal for room booking locations, either mounted outside the room or on a stand inside.
- The TSS device is PoE so it does not need a separate power source.
- The Appspace App is part of the Crestron firmware, so the setup is easy as the feature just needs to be enabled. No separate installation needed.
- The Crestron devices stream all content from Appspace, so if it reboots while the network is out then it cannot be used until the network connection is restored.
- Constantly streaming content may increase bandwidth usage. Check out our Managing Bandwidth in Appspace guide for help.
- Crestron Mercury and AirMedia devices are purpose-built for conference rooms. Digital signage is a secondary feature, hence, content should be limited to simple signage by using images and cards only.
- Crestron TSS panels are purpose-built for interactive room booking. The content should be limited to the Room Schedule card only.
Guides
- Configure Appspace on Crestron AirMedia Series 3 Devices
- Setup Digital Signage in Conference Rooms for Crestron AirMedia/Mercury
- Setup Meeting Room Scheduling for Crestron Touch Panels (TSS)
IAdea
| Minimum Certified OS / Firmware | Device Series | Reference Models | Ideal For | Content Delivery Mode | Appspace App Device Platform | Minimum Appspace Version |
|---|---|---|---|---|---|---|
| Firmware (Android 7.1 OS) 2.0.2 | IAdea Smart Signboards | XDS 1078 | Room Scheduling | Streaming | via Appspace Downloads | Appspace 8.0 |
StrengthsChallengesSummaryDevice Limitations
- IAdea develops its own hardware, firmware, and management software.
- The IAdea Smart Signboard device, with a slim, fan-less design while incorporating programable LED sidelights for immediate visible communication of room status is ideal for room booking locations, especially when mounted outside the room.
- The IAdea Smart Signboard device is PoE so it does not need a separate power source.
- The IAdea Smart Signboards devices stream all content from Appspace, so if it reboots while the network is out then it cannot be used until the network connection is restored.
- Constantly streaming content may increase bandwidth usage. Check out our Managing Bandwidth in Appspace guide for help.
- IAdea Smart Signboards devices are purpose-built for interactive room booking. The content should be limited to the Room Schedule card only.
Guides
Logitech
| Minimum Certified OS / Firmware | Device Series | Reference Models | Ideal For | Content Delivery Mode | Appspace App Device Platform | Minimum Appspace Version |
|---|---|---|---|---|---|---|
| CollabOS 1.7 | Video Conferencing | Logitech Tap Scheduler | Room Scheduling | Caching | Preinstalled on device | Appspace 8.1 |
StrengthsChallengesSummaryDevice Limitations
- Logitech develops its own hardware, firmware, and management software.
- A proprietary device management platform is available from Logitech, offering additional hardware management tools.
- Logitech Tap Scheduler device is a purpose-built scheduling panel, with integrated LEDs for visible communication of the room status from any angle, and is ideal for room bookings, especially when mounted outside the meeting room.
- The Logitech devices streams all content from Appspace, so if it reboots while the network is out then it cannot be used until the network connection is restored.
- Constantly streaming content may increase bandwidth usage. Check out our Managing Bandwidth in Appspace guide for help.
- The Logitech Tap Scheduler devices are purpose-built scheduling panels for meeting rooms
Guides
Mersive
| Minimum Certified OS / Firmware | Device Series | Reference Models | Ideal For | Content Delivery Mode | Appspace App Device Platform | Minimum Appspace Version |
|---|---|---|---|---|---|---|
| Solstice 4.3 | Solstice Pod | Solstice Pod Gen 2i | Digital Signage in huddle spaces / conference rooms | Streaming | via Appspace PWA URL | Appspace 8.0 |
| Solstice Pod Gen 3 |
StrengthsChallengesSummaryDevice Limitations
- Mersive develops its own hardware, firmware, and management software.
- A proprietary device management platform is available from Mersive, offering additional hardware management tools.
- Mersive devices are already in place as they are used for video-conferencing and screen sharing. The Appspace integration brings additional features to the existing infrastructure to enhance corporate communication.
- Quick setup by just enabling the digital signage feature, and entering the Appspace App (PWA) link.
- The Mersive devices stream all content from Appspace, so if it reboots while the network is out then it cannot be used until the network connection is restored.
- Only the Mersive Solstice Pod Gen 3 device is PoE so it does not need a separate power source.
- Constantly streaming content may increase bandwidth usage. Check out our Managing Bandwidth in Appspace guide for help.
- Mersive devices are purpose-built for conference rooms. Digital signage is a secondary feature, hence, content should be limited to simple signage by using images and cards only.
Guides
Neat
| Minimum Certified OS / Firmware | Device Series | Reference Models | Ideal For | Content Delivery Mode | Appspace App Device Platform | Minimum Appspace Version |
|---|---|---|---|---|---|---|
| NFB1.20231116.0626 | Neat Pad | Neat Pad | Digital Signage in huddle spaces / conference rooms | Caching | Android | Appspace 8.6 |
StrengthsChallengesSummaryDevice Limitations
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Guides
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Poly
| Minimum Certified OS / Firmware | Device Series | Reference Models | Ideal For | Content Delivery Mode | Appspace App Device Platform | Minimum Appspace Version |
|---|---|---|---|---|---|---|
| Poly VideoOS 3.10.X | Poly G Series | Poly G7500 | Digital Signage in huddle spaces / conference rooms | Streaming | Preinstalled on device | Appspace 8.1 |
| Poly Studio X Series | Poly Studio X30 | |||||
| Poly Studio X50 | ||||||
| Poly Studio X70 |
StrengthsChallengesSummaryDevice Limitations
- Able to view digital signage content when display is not used for video calls or presentations.
- Poly devices are Appspace built-in devices and provide a secure, reliable, and seamless experience meeting buyer security and performance expectations.
- With the Poly Lens device management software enabling Appspace digital signage on Poly device can be done with a few clicks.
- Constantly streaming content may increase bandwidth usage. Check out our Managing Bandwidth in Appspace guide for help.
- The Appspace App does not use the device’s local storage and Poly devices do not store the content for local playback. Poly devices stream everything from the Appspace server
- The Poly G Series and Studio Series devices are purpose-built for the modern workplace, extending employee communication to every collaborative space.
- It is currently recommended that audio and video with audio is not played back as there is limited control of playback volume which could be disruptive.
- Poly devices do not store the content for local playback and stream everything from the Appspace server, which can cause bandwidth overages if customers use a lot of video content. By default the devices will be in Low Bandwidth Mode, so videos will be skipped. You may change this setting to play videos, but it could lead to high bandwidth usage.
- Advanced channels and live stream channels are not supported for this solution.
- Poly devices can only play Playlist Channel content assigned with the Autoplay published channels channel selection mode. Channel Browsing playback mode is not supported.
Guides