Appspace 8.1 Platform Release Notes

These release notes provide information on the new features, enhancements, resolved escalations, and bug fixes completed in each release for Appspace Cloud 8.1.

Appspace 8.1 is a major release that includes various new features and enhancements, an improved user interface, platform optimizations, and bug fixes.

Cloud Releases

8.1-ac.11

Release Date: 22 Oct 2021

Release Summary

  • Support for Power BI Dashboard card screenshot service, allowing for devices such as Android, BrightSign, LG WebOS, and Samsung SSP 6.0/Tizen to now be able to display the Power BI dashboard.

Release Updates

Support for Power BI Dashboard Card Screenshot Service

In the effort to provide better device support for the Power BI dashboard card, Appspace introduces the screenshot service which takes a screenshot of the Power BI dashboard to be displayed on devices that previously were not able to, due to either hardware or software restrictions.

The Power BI dashboard card can now be displayed on the following devices via the screenshot service:

  • Android
  • BrightSign
  • LG WebOS
  • Samsung SSP 6.0 / Tizen

Refer to the Power BI article for more information.

Resolved Bugs

  • AP-24069 – Anonymous user signup vulnerability allows unauthorized users to create user accounts on the environment.
  • AP-26079 – Unable to delete the first recurring event when using the “This and following events” option in Reservations.
  • AP-26456 – Unable to delete canceled events once the system has synced with the calendar provider in Reservations.
  • AP-26508 – Clicking the “View Available Workspaces” button on the Outlook plugin incorrectly navigates users to the Employee App Portal view.
  • AP-26612 – Resources are not imported or go missing when imported to a new building and new floor in Reservations.

Resolved Escalations

  • AE-7057 – Unable to load map objects on the Schedule Board card.
  • AE-7201 – Error occurs when trying to change the user’s home location, user group, or license.
  • AE-7251 – Special characters used in card tags are not displayed when used in device tags.
  • AE-7263 – Unable to view the map in Scheduling card due to resource created in Locations, instead of in Reservations.
  • AE-7371 – Unable to re-invite user that was removed from Appspace previously.

8.1-ac.10

Release Date: 15 Oct 2021

Release Summary

  • The employee’s Home Location building will always be displayed on the top row within the Places tab for a better user experience.

Release Updates

Reservations Improvements

The employee’s Home Location building resource will now be always be listed on the top row within the Places tab in the Employee App Portal, regardless of recent history. This provides a better user experience, while also reducing the time required for an employee to make a reservation of a building that they frequent the most.

Resolved Bugs

  • AP-25510 – The date of a recurring event changes automatically when switched to an All-day recurring event.
  • AP-26553 – The calendar provider returns an empty resource list, when adding or managing the calendar provider.

Resolved Escalations

  • AE-7270 – Unable to import resources to a floor in Reservations.
  • AE-7343 – Resources and Zones in Map view on the Employee App Portal are displayed as black objects when viewed in IE 11.

8.1-ac.9

Release Date: 8 Sept 2021

Release Summary

  • The UI in the Create Card window is improved for a better user experience. No change to workflow, only placing of filters and tags.
  • The following card template categories are renamed to match Appspace branding:
    • Communication replaces Messaging.
    • Workplace replaces Services.
      No change to workflow, only filters renamed.
  • Added support for configuring notifications to be sent to a Slack account, when a space is reserved in the Employee App.

Release Updates

Updated Create Card UI

  • The Create Card window now displays the All Templates drop-down menu, Content Category filter, and Tags, on the left side panel, to provide an improved user experience.
  • Additionally, this window will now, by default, display the most used card templates.
  • Filters will now also only filter within the selected category.
  • The following card template categories are renamed as follows:
    • Communication replaces Messaging.
    • Workplace replaces Services.

Reservation Notifications on Slack

Added support for sending notifications to a user’s Slack account, when the user makes a reservation in the Appspace Employee App, similar to how users receive an email notification.

Notifications are sent by the Appspace bot to the respective reservation organizers or attendees, for the following events:

  • Create reservations
  • Cancel reservations
  • Change of reservation status
  • Attendee confirmation
  • Attendee decline notification
  • Checkpoint notification
  • Check-in notification

Each notification includes an action link, redirecting users to the Employee App portal to view or edit the reservation. Currently, this feature is also supported on Webex Teams and Microsoft Teams, thus unsupported passports will be disabled from the selection drop-down menu.

Resolved Escalations

  • AE-7141 – Content from previous Device Group tag are also displayed in the current Device Group.
  • AE-7230 – Unable to import Advanced Channel via URL.
  • AE-7291 – Unable to provision devices with V1 APIs.

8.1-ac.8

Release Date: 22 Sept 2021

Release Highlights

Reservations

  • Administrators can book a building pass on behalf of another employee in the Reservations module.
  • Administrators can batch export reservation details using a date range filter in Reservations.
  • New My Workspace and Upcoming Reservations sections displayed in the Appspace Employee App portal Home screen.

Cards & Device Licensing

  • Introducing two new Premium Licenses, Local Health Conditions Feeds and Weather Radar Feeds licenses to support the new Premium cards, and the ability to select more than one premium license for any device.

Release Updates

Reservations Update

  • Improved the Building Pass booking feature to allow administrators to create and book a building pass on behalf of another employee.
  • A new filter has been added to the Filter bar, called the Date Range Rule, containing the following options which list down reservations that start or end within the selected Period:
    • Start or end overlaps period
    • Start & end within period
    • Start within period
    • End within period
  • A reservations list can now be exported based on the current filter and selection from the Reservations batch menu. The exported reservations list will be exported to a .xlsx file containing the following columns:
    • Meeting Name
    • Resource Name
    • Resource Type
    • Resource SubType
    • Organizer
    • Organizer Type ( user, external )
    • Organizer Email
    • Start Time
    • End Time
    • IsAllDay
    • Recurrence ( use the recurrence label )
    • Location
    • Floor
    • Status
    • Sensitivity
    • Origin (Provider or Appspace)
    • Attendees ( comma delimitated email string )
    • Attendees Count
    • Facilities ( comma delimitated string )
    • Check-in Status ( not-required, user-checkin, auto-checkin, expired, pending )
      Note
      The Check-in status is determined as follows:

      • If Check-in not required (i.e. no rule added) the value is not-required
      • If Check-in required and the user checks in, then the value is user-checkin
      • If Check-in required and the time expires and the rule is auto check-in, then the value is auto-checkin
      • If Check-in required and the time expires and the rule is auto cancel , then the value is expired
      • If Check-in required and the meeting has not started, the value is pending

Employee App Portal UI Update

The Home screen UI of the Employee App Portal has been updated to include the following sections if Places is enabled:

  • My Workspace

    • My Workspace allows employees to quickly create a building pass, or make a reservation directly from the Home screen.
    • The building displayed is the building that is set as the home location of the employee.
    • The View All link redirects employees to the Building Pass, or Workspaces (if building pass is not enabled) sub-tabs on the Places tab.
  • Upcoming Reservations
    • Upcoming Reservations allows employees to view their current and upcoming building passes, or workspace reservations.
    • Only the latest four workspace reservations would be displayed, and is able to End or Extend their reservations directly from the Home screen.
    • The View All link redirects employees to the Reservations tab.
Support for Automatic Room Assignment for Appspace Resources

Once a Room Schedule card has been configured with the Automatic Room Assignment option, Admins are able to assign an Appspace resource from the Device Settings tab, via the Reservation Resource drop-down menu.

Device Licensing Update

With the introduction of two new Premium Cards, the Local Health Conditions Feeds and Weather Radar Feeds premium licenses have been added to support these cards and devices.

This update also includes a slight UI change when assigning a premium license to a device, and how premium licenses are then displayed on the listings page.

  • The Manage Content License UI screen has been updated with a drop-down menu that lists all available premium licenses, allowing the user to check the checkboxes of the desired premium license that would be assigned to the device. Multiple premium licenses can be assigned to a single device.
  • In the Device Licensing listing page, the premium licenses assigned to a device are displayed as follows in the List view.

Space Reservation Plugin for Outlook 365

  • A new Microsoft Office 365 Basic User passport without Admin privileges has been introduced allowing users to authenticate the Space Reservation plugin, without the permissions to select a resource provider when configuring resources.

Resolved Escalations

  • AE-7229 – Unable to resend user invitations to multiple selected users.
  • AE-7267 – Employee App unresponsive when viewing maps on iOS devices.

Patch Updates

Release Date: 01 Oct 2021

Updates for Disconnected Resources

In the latest Reservations update, when a calendar provider passport connected to the Reservations system and its resources are deleted, or when resources within the provider do not match up with the ones located in Appspace, an alert icon flags the resource or calendar provider.

Updates to Space Reservation Plugin for Outlook 365

  • Reservations created via the Appspace platform will now be reflected within the O365 calendar of the employee.
  • Employees now have the ability to create, edit, and delete reservation events on behalf of other employees, if their O365 plugin account has been delegated by the booking account used to authenticate the passport.

8.1-ac.7

Release Date: 10 Sept 2021

Release Summary

  • New behavior when updating or resyncing a calendar provider in Reservations, which ensures that existing resources are not updated, and only new resources are added to the respective buildings or floors.
  • Improved Import Resources workflow in Reservations, allowing users to view the resources that are being imported, before confirming the import process.
  • New QR Code customization option when printing, allowing the Resource Name background color to be customized.

Release Updates

Calendar Provider Sync Workflow

  • The sync workflow for a calendar provider passport for the Reservations system has been updated to ensure a new behavior when the calendar provider is updated or resynced by the administrator. Previously, when the calendar provider is resynced, it would affect all resources (new and existing) and update these resources as per the sync rule, which in most cases would be an unassigned building or floor. This results in resources that have been previously configured and mapped being lost.
  • The new behavior ensures that when a sync is performed, only new resources are updated, ensuring existing resource configuration and mappings remain intact: 
    • If there is an existing resource, the building and floor ID will not be updated.
    • If the resource does not exist, set the building and floor ID based on the sync rule.
  • In the event that the calendar provider passport is removed, the following behaviors will be expected:
    • If the calendar provider passport gets unauthenticated from the Integrations > Passport module, all related resources will be intact but require re-authentication by the administrator.
    • If the calendar provider passport is deleted from the Integrations > Passport module, all related resources will be disconnected, but not deleted.
    • If the calendar provider passport is deleted directly from the Reservations module, all related resources will be deleted.

Import Resources Workflow

  • The Import Resources workflow in Reservations has been improved to allow users to identify the resources that are being imported, before proceeding with the import function as before, through a resource summary screen. This also enables users to identify if the imported resource is new or an update to an existing resource.

QR Code Printing Update

  • Users can now customize the Resource Name background color when printing the resource QR codes.

Resolved Bugs

  • AP-25885 – The All-day toggle does not function correctly.
  • AP-26237 – The Max Capacity constraint type ignores the value of the Target Users.

Resolved Escalations

  • AE-7187 – Appspace unresponsive when assigning the Location Admin or Publisher roles to users.
  • AE-7201 – Assigning the home location, user group, or user licensing to users imported via the CSV file, triggers the “Error saving to database” message for some users.
  • AE-7240 – Unable to configure two separate resource check-in rules on the same floor, as one overwrites the other even if the check-in rules are for separate resources.

8.1-ac.6

Release Date: 25 Aug 2021

Release Summary

  • Added support for configuring notifications to be sent to a Microsoft Teams account, when a space is reserved in the Employee App.

Release Updates

Reservation Notifications on Microsoft Teams

Added support for sending notifications to a user’s Microsoft Teams account, when the user makes a reservation in the Appspace Employee App, similar to how users receive an email notification.

Notifications are sent by the Appspace bot to the respective reservation organizers or attendees, for the following events:

  • Create reservations
  • Cancel reservations
  • Change of reservation status
  • Attendee confirmation
  • Attendee decline notification
  • Checkpoint notification
  • Check-in notification

Each notification includes an action link, redirecting users to the Employee App portal to view or edit the reservation. Currently, this feature is supported on Webex Teams and Microsoft Teams, thus unsupported passports will be disabled from the selection drop-down menu.

Resolved Escalations

  • AE-7136 – Duplicate reservations are displayed, while not all attendees are displayed in the booking info when booking is done via Outlook.
  • AE-7139 – Unable to perform certain actions when accessing Appspace console via mobile devices.

8.1-ac.5

Release Date: 14 Aug 2021

Release Summary

  • Reservation notifications can now be sent to the user’s Enterprise Messaging app account. Only Webex Teams is supported in this release.

Release Updates

Reservation Notifications on Webex Teams

This feature allows notifications to be sent to a user’s Enterprise Messaging app account, when the user makes a reservation in the Appspace Employee App, similar to how users receive an email notification.

Notifications are sent by the Appspace bot to the respective reservation organizers or attendees, for the following events:

  • Create reservations
  • Cancel reservations
  • Change of reservation status
  • Attendee confirmation
  • Attendee decline notification
  • Checkpoint notification
  • Check-in notification

Each notification includes an action link, redirecting users to the Employee App portal to view or edit the reservation. Currently, this feature is only supported on Webex Teams, thus unsupported passports will be disabled from the selection drop-down menu.

Resolved Escalations

  • AE-7109 – Unable to render .svg floorplans when mapping resources using Firefox.
  • AE-7113Location Admin unable to view all reservations within the location in Reservations.

8.1-ac.4

Release Date: 6 Aug 2021

Release Summary

  • Filters under Places in the Employee App have been updated to include searching for workspaces in Zones, with some limitations when filtering in map view

Release Updates

Filter for Zones

  • The filter in Places has been updated to include Zones, allowing users to narrow down workspaces based on zones.
    • When filtering workspaces via zones, only workspaces within the zone will be displayed, while all other resources besides Points of Interest (POIs) will be hidden.
    • When a user filters a zone without selecting a floor, the floor will be appended to the zone name in the following format: <zone_name (floor)>
  • There are a few limitations when filtering zones in map view:
    • When a zone from a different floor is selected from the drop-down menu, the map does not automatically switch to the respective floor, and must be done manually.
    • When a floor is selected, only the zones from that floor are listed in the drop-down menu to be selected. Users will not be able to search for zones within other floors.

Resolved Escalations

  • AE-6660 – A user group that has been deleted via Locations, is still displayed in the user profile.
  • AE-7072 – Unable to select certain card listings on the filter drop-down menu when creating a card.
  • AE-7047Map view in Places takes a long time to load, due to an API delay.

8.1-ac.3

Release Date: 30 July 2021

Release Summary

  • Custom Tag Rules can now be assigned when adding content directly from the Library.
  • Custom Tag Rules can now be saved as a template, allowing custom tag rules to be easily assigned to other content.
  • The Reservations tab has been updated to be displayed as the first and default tab when accessing Reservations.
  • Support for notification emails to be sent to organizers, when attendees declined a meeting invite.

Release Updates

Custom Tag Rules

  • Users will now have the ability to assign and define Custom Tag Rules in the Scheduling section when adding content to a playlist channel directly from the Library module.
  • The Custom Tag Rules feature available in Playback Properties can now be saved as a template, allowing users to easily assign the same tag rules to other content in the same or different playlist.
    • Saved Custom Tag Rules templates will be listed under the RECENT TAG RULES section when assigning Tag Rules in the Playback Properties window.
    • The Custom Tag Rules templates can be created by saving the defined custom rules.

Update to Reservations Module

  • The Reservations tab has been updated to be the first and default tab when users access the Reservations module.
  • Support for notification emails to be sent to the organizer when attendees decline a meeting.

Resolved Escalations

  • AE-7011 – Editing a reservation to a resource the Location Admin has no permissions to results in an HTTP 403 error.
  • AE-7043 – Unable to load or access the Alerts module.
  • AE-7047 – Account Owner unable to invite new users, due to the user already existing within the Appspace, even though the user does not appear in the user list.

8.1-ac.2

Release Date: 23 July 2021

Release Summary

  • UI and branding update to the top and side navigation bars in the console. Customers with their own logo and branding may need to manually update their console theme and color to adjust to the new default white background if required.
  • The Reservations system now sends reminder notification emails for incomplete check-ins and checkpoints.

Release Updates

UI Update

The Appspace Dashboard UI has been refreshed to align with our new branding colors and icons.

    • The background color for the top navigation bar in the console is changed to white. Users with custom logos are advised to update the console theme and colors.
    • The background color for the ☰ Appspace menu is changed to blue to match Appspace branding.
    • The items in the menu have new icons and have also been categorized into groups. The menu now lists features based on functions:
      • Communication
      • Workplace
      • Admin
        Note
        There is no change to permissions and user roles.
    • Movement of menu items:
      • The Cards features (for configuring themes) is now located under Library.
      • The Alerts and Device Task features are now located under Devices.
      • The Reports feature is now located under Analytics.
      • The Integrations feature has been moved out of Admin and is standalone.
      • The Settings > Settings menu for configuring console theme and logo, is renamed to Settings > Account Settings.
  • The First Time User checklist is now displayed as a widget on the dashboard.

For more information, check out this article: Browse and Navigate the Appspace 8.1 Console

Email Notifications for Reservations

The Reservations system will now send reminder notification emails to organizers and attendees, for check-ins and checkpoints that are activated and valid based on the “Check-in Allow Before” and “Checkpoint Valid From” values of the resource.

However, these reminder notification emails are not generated for check-ins and checkpoints that are valid immediately during booking.
Note
Below are the following behaviors of the reminder notification emails:

  • If there is more than one check-in or checkpoint reminder, only a single email will be sent.
  • If there is a change of organizer, the new organizer will receive the reminder notification email, even after the previous organizer has completed it.
  • Reminder email notification is only sent to the attendee or organizer that has not completed the check-in or checkpoint.

Resolved Escalations

  • AE-7010 – Portal Admins and Account Admins are unable to view the Locations drop-down menu on the top navigation bar.

8.1-ac.1

Release Date: 17 July 2021

Release Summary

  • The Space Reservation solution, which has been under the Limited Release program is moved to General Availability and is now available for all Appspace users.
  • Add Content label changed to Add Card in the Quick Action menu and in the Library.
  • Minor UI updates in Dashboard, Channels, and Reservations.

Release Updates

General Availability of Reservations System

  • With the Space Reservations solution becoming generally available, administrators will now see the Reservations module available in the Appspace sidebar menu. Check out this article for layout information:
    Browse and Navigate Reservations Module
  • The Edit Resource page has been updated to display configuration settings in a two-column layout.

UI Updates

  • The First Time User Checklist is now displayed as a widget on the Dashboard, instead of as a pop-up for first-time users. Once all action items have been completed, the widget will disappear.
  • In the Quick Actions menu, “Create Content” has been renamed to “Create Card“.
  • The Add Channels window, when adding channels to channel groups has been updated to follow the standard channel selection screen.
  • The Show Label drop-down menu when configuring or editing Points of Interest (POIs) on a floor plan is now displayed, as opposed to previously being hidden on POIs.

Resolved Escalations

  • AE-6878 – Playlist channel still displays content Pending Approval, even after pending content has been removed.
  • AE-6906 – Configuring SSO on private cloud results in an internal server error.
  • AE-6942 – Unable to access or add scheduling to the Media Zone widget.
  • AE-6988 – Selecting “Trigger Resync” resets the resource listing page, ignoring previous set filters.
  • AE-7018 – Unable to create or rename user groups.
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