Last updated on March 23, 2019

Disable cloud integration

This article provides the instructions to disable Cloud integration for your Appspace on-prem server. Cloud integration is enabled by default to give users access to the Knowledge Center from the Appspace menu.


  • A fully-licensed Appspace on-prem server.
  • Portal Administrator rights.

Disabling Cloud Integration


Cloud integration is a global setting. If enabled, all users on Appspace will gain access to the Cloud features that are available as a result of the integration.

  1. Navigate to System > Configuration from the Appspace menu.

  2. Click the tab. Select the Disable Cloud Integration option under Cloud Configuration, and click Save.

  3. Click A confirmation dialog will prompt you to save your changes. Click **Yes.

  4. If successful, all users will have restricted access and options in the Appspace menu.