Appspace
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Getting Started
Getting started with Appspace
Upgrade Paths and End of Support Dates
Navigating around the Appspace console
Navigating the Appspace App
Compatible devices & operating systems
Compatible device & media player capabilities
Supported web browsers
Appspace App requirements
Sign up for a Free Account
How do I log in to Appspace Cloud?
How do I change my password?
How do I activate my Appspace Cloud account?
Where do I download the Appspace App?
Subscription, licensing, and account management in Account Management Portal
User roles and access in Appspace
Quick Start Guides
How can I get support?
How to access the Appspace API library?
Public and private cloud FAQ
Glossary
Third Party Licenses
Creating, Managing, and Publishing Content
The Basics
Advanced
Device, User, and Network Management
The Basics
Advanced
Installing, Configuring, and Deploying On-Prem
The Basics
Advanced
Release Notes and Changelogs
Platform Release Notes
App Release Notes
Account Management Portal Release Notes
Legacy Device Release Notes
API changelog
Security changelog
Troubleshooting Guides
Cisco Collaboration Endpoint device does not display wallpaper
Advanced channel does not load properly
Getting Started
Getting started with Appspace
What you need
Modes and IDs
Requirements and compatibility
Get started
Related Articles
Upgrade Paths and End of Support Dates
Upgrade Paths
Support Lifecycle
Navigating around the Appspace console
Dashboard
Menu bar
Appspace menu
Navigating the Appspace App
Appspace App in device mode
Appspace App in user mode
Appspace App in user mode (web)
Compatible devices & operating systems
Operating Systems
Appspace App supported devices
Devices for Appspace integrations and solutions
Compatible device & media player capabilities
Supported Image Formats
Supported Audio Formats
Supported Video Formats
Supported IPTV Formats
Supported Card Types
Appspace Supported Cards
Community Cards
Playback Performance
Videos per layout
Alerts Support
Device Management Support
Content Delivery Support
Widget Support
Device Tasks Support
Additional Support
Supported web browsers
Appspace App requirements
Appspace App in device mode
Appspace App in user mode
Whitelist URLs
Network Protocol and Ports
Sign up for a Free Account
What do I need to know about the Appspace Free Account?
How do I sign-up for an Appspace Free Account?
I am unable to sign up for an Appspace Free Account. What can I do?
How do I log in to Appspace Cloud?
How do I change my password?
What are the password rules in Appspace Cloud?
Change my password
Reset my password
How do I activate my Appspace Cloud account?
Where do I download the Appspace App?
Android:
BrightSign:
Chrome OS:
iOS:
LG webOS:
MediaVue SureVue:
Samsung SSP:
Universal Windows Platform (UWP)/Windows 10:
Cisco IEC:
Related Articles:
Subscription, licensing, and account management in Account Management Portal
User roles and access in Appspace
Quick Start Guides
Quick Start: Create channels and publish on a device or media player
Related Articles:
Quick Start: Create channels and publish on a smartphone or tablet
Related Articles:
Quick Start: Create channels and publish to a web browser
Related Articles:
How can I get support?
Submit Support Tickets
Chat Live with a Technical Support Personnel
Grant User Access to Support Portal
How to access the Appspace API library?
Public and private cloud FAQ
FAQ: Public Cloud
FAQ: Private Cloud
Glossary
Account
API
Appspace
Appspace App
Appspace Credit
Appspace ID
CAL
Channel
Channel Group
Client
Content
Device
Device Task
Digital Sign/Digital Signage
Driver
EUA
Layout
Library
License Key
Live Video Stream
Managed Device
Media
Media Player
Mobile Device
Multi-Tenancy
Network
On-Premises
Overage Fee
Playlist
Private Cloud
Public Cloud
Renewal Date
Resource Allocation
Sign
SLA
Subscription
Template
Terms of Service
Theme
Uptime
User
User Group
Widget
Third Party Licenses
Creating, Managing, and Publishing Content
The Basics
Create, edit, and publish channels
Create a playlist channel
Upload content
Create a card
Create announcement cards
Create room scheduling cards
Create data visualization cards
Create web view cards
Create social media cards
Create data cards with charts, tables, and graphs
Publish a channel
Assign channel to a device
Assign default channel to a network
Organize channels in channel groups
Configure thumbnails in channels
Organize content in your library
Create folders in the library
Copy content between libraries
Create rich text
Create web or external content
Create dynamic media
Advanced
Create live stream channel
Creating Live Video Streams
Enabling Closed Captions or Subtitles
Configure EPG providers for live stream channels
Adding EPG Providers
Viewing EPG Provider Data
Refreshing EPG Provider Data
Configure content properties
Configuring content properties
Setting content expiry
Adding a card template
Create a card theme
Common library permissions
Transcoding content
Create reports
Content playout reports
Configure advanced channel (sign)
Create an advanced channel (sign)
Importing and exporting an advanced channel
Creating playlists in a media zone
Enable content scheduling in an advanced channel
Enable layout scheduling in an advanced channel
Adding tag rules to content in advanced channels
Configuring permissions and content approval
Moving an advanced channel between networks
Enable public access URL in advanced channel
Enable automatic sync in advanced channel
Creating and broadcasting alerts
Adding widgets to the advanced channel
Creating event actions
Enabling metrics reports
Play a video once in a schedule
Configuring a video wall application
Device, User, and Network Management
The Basics
Configure devices with the Appspace App
Install Appspace App on Android
Install Appspace App on BrightSign
Install Appspace App on Chrome OS
Configure Chrome OS devices with Chrome Enterprise (CDM)
Install Appspace App on iOS
Install Appspace App on LG webOS
Install Appspace App on MediaVue SureVue
Install Appspace App on Universal Windows Platform
Install Appspace App on Cisco IEC
Install Appspace App on Samsung SSP
Configure device integrations and solutions
Configure Cisco Collaboration Endpoints with wallpaper
Configure Crestron AirMedia/Mercury for digital signage in conference rooms
Configure Crestron Touch Panels (TSS) for meeting room scheduling
Register a device
Organize users, devices, and networks
Device and network management
Create and send user invitations
Create networks and assign permissions
Create and organize user groups
Create device groups and organize devices
Move devices between networks
Manage network notifications
View your user profile
Switch between networks or set a home network
Remote control guide
Cisco Remote Control
Apple TV Remote Control
Advanced
Advanced device registration
Registering a device locally
Registering a device using a policy file on the network
Registering a device with Google CDM
Registering a device with a serial number
Preregistering a device
Configure device properties
Device property dictionary
Managing device properties
Tag and categorize devices
Scheduling device syncs
Configure device tasks
What are device tasks
Defining tasks
Managing task templates
Scheduling a device task
Run a task immediately
Network commands for Appspace App
Prerequisites
Executing network commands
Customize themes for Appspace App
Configuring Theme Settings
Customizing Theme Background
Install custom fonts for Appspace App
Prerequisites
Installing custom fonts via Device Tasks
Installing custom fonts manually
Personalize an Appspace instance
Personalize Cloud or On-Prem Instance
Managing remote control profiles
Prerequisites
Creating Remote Control Profiles
Editing, Downloading, and Deleting Remote Control Profiles
Single Sign-On (SSO) for Appspace cloud
Prerequisites
Setup Active Directory Federated Services (AD FS) server
Enable Single Sign-On (SSO)
Configure AD FS Relying Party Trust
Log in with SSO
Disable SSO Authentication
Link Appspace with Google Analytics
Setup Google Analytics
Unregister devices
Unregistering Devices Individually
Unregistering Devices in Bulk
Configure legacy devices
Compatible legacy devices
Media player support capability comparison for legacy devices
Cisco DMP 4000 Series
Cisco Edge 300 series
Intel NUC
Appspace Windows PC Client
Installing, Configuring, and Deploying On-Prem
The Basics
Install, upgrade, and migrate Appspace 7.0 on-prem
On-prem system requirements
Install Appspace 7.0 on-prem
Upgrade to Appspace 7.0 on-prem
Migrate an Appspace 7.0 on-prem server
Migrate Appspace 6.2.4 on-prem from Windows 2008 to Windows 2012 R2 manually
Migrate Appspace 6.2.4 on-prem from Windows 2008 to Windows 2012 R2 with an easy migration tool
Setup MySQL with MySQL Workbench
Setup MS SQL with SQL Server Management Studio
Activate your on-prem server
Prerequisites
One-Step Licensing - Online Activation
Advanced Licensing - Online Activation
Advanced Licensing - Offline Activation
View license and information
View Perpetual IDs
Manage ID allocation
Renew Server License
Switch Server License
Deactivate Server License
Uninstall Appspace on-prem
Basic Uninstall of Appspace
Clean Uninstall of Appspace
Advanced
Configure security and authentication
AD/LDAP authentication
AD/LDAP authentication over SSL
Advanced account security
Single Sign On (SSO) for single and multiple-tenant deployments
Setting up pass-through authentication
On-prem system configuration
Change or reset password for on-prem users
Configure e-mail notifications
Manage proxy settings
Run diagnostic checks
Configure SSL certificates
Manage RSS multithreading
Manage weather providers
Enable system logging (Syslog)
Configure notification threshold
Manage language translations
Run a software deployment
Manage extensions
Manage transcoder plugins
Disable cloud integration
Manage multi-tenancy accounts
Prerequisites
Creating a New Account Group
Creating a New Account
Activating An Account
Deleting An Account
Switching Tenanted Accounts
API information for developers
Appspace API
Appspace API examples
Release Notes and Changelogs
Platform Release Notes
Appspace 7.x
7.0 Release Notes
Appspace 6.x
6.3 Release Notes
6.2 Release Notes
6.1 Release Notes
6.0 Release Notes
Appspace 5.x
Core 5.0
Core 5.1
Core 5.2
Core 5.3
Core 5.4
Core 5.5
Core 5.6
Core 5.7
Core 5.8
Core 5.9
Core 5.10
Core 5.11
App Release Notes
1.45 Release Notes
Highlights
Supported Hardware
New Features and Enhancements
Technical Limitation & Workaround
1.44 Release Notes
Highlights
Supported Hardware
New Features and Enhancements
Patch Updates
Technical Limitation & Workaround
1.43 Release Notes
Supported Hardware
General
Patch Updates
Technical Limitation & Workaround
1.42 Release Notes
Highlights
Supported Hardware
New Features and Enhancements
Patch Updates
Technical Limitation & Workaround
1.41 Release Notes
Highlights
Supported Hardware
New Features and Enhancements
Patch Updates
Technical Limitation & Workaround
1.40 Release Notes
Highlights
Supported Hardware
New Features and Enhancements
Patch Updates
Technical Limitation & Workaround
1.39 Release Notes
Highlights
Supported Hardware
New Features and Enhancements
Patch Updates
Technical Limitation & Workaround
1.38 Release Notes
Highlights
Supported Hardware
New Features and Enhancements
Technical Limitation & Workaround
1.37 Release Notes
Highlights
Supported Hardware
New Features and Enhancements
Technical Limitation & Workaround
1.36 Release Notes
Highlights
Supported Hardware
New Features and Enhancements
Technical Limitation & Workaround
1.35 Release Notes
Highlights
Supported Hardware
New Features and Enhancements
Patch Updates
Technical Limitation & Workaround
1.34 Release Notes
Highlights
Supported Hardware
New Features and Enhancements
Patch Updates
Technical Limitation & Workaround
1.33 Release Notes
Highlights
Supported Hardware
New Features and Enhancements
Patch Updates
Technical Limitation & Workaround
1.32 Release Notes
Highlights
Supported Hardware
New Features and Enhancements
Technical Limitation & Workaround
1.31 Release Notes
Highlights
Supported Hardware
New Features and Enhancements
Technical Limitation & Workaround
1.30 Release Notes
Highlights
Supported Hardware
New Features and Enhancements
Technical Limitation & Workaround
1.29 Release Notes
Highlights
Supported Hardware
New Features and Enhancements
Technical Limitation & Workaround
1.28 Release Notes
Highlights
Supported Hardware
New Features and Enhancements
Technical Limitation & Workaround
1.27 Release Notes
Highlights
Supported Hardware
New Features and Enhancements
Technical Limitation & Workaround
1.26 Release Notes
Highlights
Supported Hardware
Patch Updates
1.25 Release Notes
Highlights
Supported Hardware
New Features and Enhancements
1.24 Release Notes
Highlights
Supported Hardware
New Features and Enhancements
1.23 Release Notes
Highlights
Supported Hardware
New Features and Enhancements
1.22 Release Notes
Highlights
Supported Hardware
New Features and Enhancements
Patch Updates
1.21 Release Notes
Highlights
Supported Hardware
New Features and Enhancements
Known Issues
1.20 Release Notes
Highlights
Supported Hardware
New Features and Enhancements
Patch Updates
Known Issues
1.19 Release Notes
Highlights
Supported Hardware
New Features and Enhancements
Known Issues
1.18 Release Notes
Highlights
Supported Hardware
New Features and Enhancements
Known Issues
1.17 Release Notes
Highlights
Supported Hardware
New Features and Enhancements
Patch Updates
Known Issues
1.16 Release Notes
Highlights
Supported Hardware
New Features and Enhancements
Known Issues
1.15 Release Notes
Highlights
Supported Hardware
New Features and Enhancements
1.14 Release Notes
Highlights
Supported Hardware
New Features and Enhancements
Known Issues
1.13 Release Notes
Highlights
Supported Hardware
New Features and Enhancements
Known Issues
1.12 Release Notes
Highlights
Supported Hardware
New Features and Enhancements
1.11 Release Notes
Highlights
Supported Hardware
New Features and Enhancements
Known Issues
1.10 Release Notes
Highlights
Supported Hardware
New Features and Enhancements
Patch Updates
Known Issues
1.9 Release Notes
Highlights
Supported Hardware
New Features and Enhancements
Patch Updates
Known Issues
1.8 Release Notes
Highlights
Supported Hardware
Features and Enhancements
Patch Updates
Known Issues
1.7 Release Notes
Highlights
Supported Hardware
Features and Enhancements
Patch Updates
Known Issues
1.6 Release Notes
Highlights
Supported Hardware
Features and Enhancements
Patch Updates
Known Issues
1.5 Release Notes
Highlights
Supported Hardware
Features and Enhancements
Patch Updates
Known Issues
1.4 Release Notes
Highlights
Supported Hardware
Features and Enhancements
Known Issues
1.3 Release Notes
Highlights
Supported Hardware
Features and Enhancements
Patch Updates
Known Issues
1.2 Release Notes
Highlights
Supported Hardware
Features and Enhancements
Patch Updates
1.1 Release Notes
Highlights
Supported Hardware
Features and Enhancements
1.0 Release Notes
Highlights
Supported Hardware
Features and Enhancements
Account Management Portal Release Notes
Release Notes Jan 26th 2019
Release Information
What’s New
Release Notes Jan 5th 2019
Release Information
What’s New
Release Notes Dec 15th 2018
Release Information
What’s New
Release Notes Dec 8th 2018
Release Information
What’s New
Release Notes Oct 6th 2018
Release Information
What’s New
Release Notes Sept 22nd 2018
Release Information
What’s New
Release Notes Sept 1st 2018
Release Information
What’s New
Release Notes April 29th 2018
Release Information
Release Notes April 14th 2018
Release Information
What’s New
Release Notes March 19th 2018
Release Information
What’s New
Legacy Device Release Notes
Player Package v 7.0.77
Enhancements
Resolved Escalations
Player Package v 7.0.76
Enhancements
Player Package v 7.0.75
Resolved Escalations
Player Package v 7.0.74
Enhancement
Resolved Bugs
Resolved Escalations
Player Package v 7.0.73
Enhancements
Known Issue
Player Package v 7.0.72
Player Package v 7.0.71
Player Package v 7.0.70
Enhancements
Resolved Bugs
Resolved Escalations
Player Package v 7.0.69
Enhancements
Resolved Bugs
Resolved Escalations
Player Package v 7.0.68
Enhancements
Resolved Escalations
Player Package v 7.0.67
Enhancements
Resolved Escalations
API changelog
API changelog for Appspace 6.2.2
Application API
Network API
User API
API changelog for Appspace 6.2
User API
Library API
Security changelog
Troubleshooting Guides
Cisco Collaboration Endpoint device does not display wallpaper
Wallpaper does not change/display on the CE device
CE device does not show up on the device list in the Appspace console
Diagnostic tool
Advanced channel does not load properly
Description
Cause
Solution or Workaround
Related Links:
Cisco Edge 300 series
Registering a Cisco Edge 340 media player
Registering a Cisco Edge 300 media player
Portrait signage on the Cisco Edge 340
Installing custom fonts on the Cisco Edge 300/340
Edge 340 firmware upgrade
Edge 340 mass firmware upgrade
Edge 300 firmware upgrade
Edge 300 mass firmware upgrade