Appspace
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  • 5.2
  • Getting Started
    • Getting started with Appspace
    • Navigating around the Appspace console
    • Navigating the Appspace App
    • Compatible operating systems & devices
    • Upgrade Paths and End of Support Dates
    • Compatible device & media player capabilities
    • Supported web browsers
    • Appspace App requirements
    • Sign up for a Free Account
    • How do I log in to Appspace Cloud?
    • How do I change my password?
    • How do I activate my Appspace Cloud account?
    • Where do I download the Appspace App?
    • Subscription, licensing, and account management in Account Management Portal
    • User roles and access in Appspace
    • Quick Start Guides
    • How can I get support?
    • How to access the Appspace API library?
    • Public and private cloud FAQ
    • Glossary
    • Third Party Licenses
  • Creating, Managing, and Publishing Content
    • The Basics
    • Advanced
  • Device, User, and Network Management
    • The Basics
    • Advanced
  • Installing, Configuring, and Deploying On-Prem
    • The Basics
    • Advanced
  • Release Notes and Changelogs
    • Platform Release Notes
    • App Release Notes
    • Account Management Portal Release Notes
    • Legacy Device Release Notes
    • API changelog
    • Security changelog
  • Troubleshooting Guides
    • Cisco Collaboration Endpoint device does not display wallpaper
    • Advanced channel does not load properly
  • Getting Started
    • Getting started with Appspace
      • What you need
      • Modes and IDs
      • Requirements and compatibility
      • Get started
      • Related Articles
    • Navigating around the Appspace console
      • Dashboard
      • Menu bar
      • Appspace menu
    • Navigating the Appspace App
      • Appspace App in device mode
      • Appspace App in user mode
      • Appspace App in user mode (web)
    • Compatible operating systems & devices
      • Operating Systems
        • Appspace App supported devices
        • Devices for Appspace integrations and solutions
    • Upgrade Paths and End of Support Dates
      • Upgrade Paths
      • Support Lifecycle
    • Compatible device & media player capabilities
      • Supported Image Formats
      • Supported Audio Formats
      • Supported Video Formats
      • Supported IPTV Formats
      • Supported Card Types
        • Appspace Supported Cards
        • Community Cards
      • Playback Performance
        • Videos per layout
      • Alerts Support
      • Device Management Support
      • Content Delivery Support
      • Widget Support
      • Device Tasks Support
      • Additional Support
    • Supported web browsers
    • Appspace App requirements
      • Appspace App in device mode
      • Appspace App in user mode
      • Whitelist URLs
      • Network Protocol and Ports
    • Sign up for a Free Account
      • What do I need to know about the Appspace Free Account?
      • How do I sign-up for an Appspace Free Account?
      • I am unable to sign up for an Appspace Free Account. What can I do?
    • How do I log in to Appspace Cloud?
    • How do I change my password?
      • What are the password rules in Appspace Cloud?
      • Change my password
      • Reset my password
    • How do I activate my Appspace Cloud account?
    • Where do I download the Appspace App?
      • Android:
      • BrightSign:
      • Chrome OS:
      • iOS:
      • LG webOS:
      • MediaVue SureVue:
      • Samsung SSP:
      • Universal Windows Platform (UWP)/Windows 10:
      • Cisco IEC:
        • Related Articles:
    • Subscription, licensing, and account management in Account Management Portal
    • User roles and access in Appspace
    • Quick Start Guides
      • Quick Start: Create channels and publish on a device or media player
        • Related Articles:
      • Quick Start: Create channels and publish on a smartphone or tablet
        • Related Articles:
      • Quick Start: Create channels and publish to a web browser
        • Related Articles:
    • How can I get support?
      • Submit Support Tickets
      • Chat Live with a Technical Support Personnel
      • Grant User Access to Support Portal
    • How to access the Appspace API library?
    • Public and private cloud FAQ
      • FAQ: Public Cloud
      • FAQ: Private Cloud
    • Glossary
      • Account
      • API
      • Appspace
      • Appspace App
      • Appspace Credit
      • Appspace ID
      • CAL
      • Channel
      • Channel Group
      • Client
      • Content
      • Device
      • Device Task
      • Digital Sign/Digital Signage
      • Driver
      • EUA
      • Layout
      • Library
      • License Key
      • Live Video Stream
      • Managed Device
      • Media
      • Media Player
      • Mobile Device
      • Multi-Tenancy
      • Network
      • On-Premises
      • Overage Fee
      • Playlist
      • Private Cloud
      • Public Cloud
      • Renewal Date
      • Resource Allocation
      • Sign
      • SLA
      • Subscription
      • Template
      • Terms of Service
      • Theme
      • Uptime
      • User
      • User Group
      • Widget
    • Third Party Licenses
  • Creating, Managing, and Publishing Content
    • The Basics
      • Create, edit, and publish channels
        • Create a playlist channel
        • Upload content
        • Create a card
        • Create announcement cards
        • Create room scheduling cards
        • Create data visualization cards
        • Create web view cards
        • Create social media cards
        • Create data cards with charts, tables, and graphs
        • Publish a channel
        • Assign channel to a device
        • Assign default channel to a network
        • Organize channels in channel groups
        • Configure thumbnails in channels
      • Organize content in your library
        • Create folders in the library
        • Copy content between libraries
        • Create rich text
        • Create web or external content
        • Create dynamic media
    • Advanced
      • Create live stream channel
        • Creating Live Video Streams
        • Enabling Closed Captions or Subtitles
      • Configure EPG providers for live stream channels
        • Adding EPG Providers
        • Viewing EPG Provider Data
        • Refreshing EPG Provider Data
      • Configure content properties
        • Configuring content properties
        • Setting content expiry
        • Adding a card template
        • Create a card theme
        • Common library permissions
        • Transcoding content
        • Create reports
        • Content playout reports
      • Configure advanced channel (sign)
        • Create an advanced channel (sign)
        • Importing and exporting an advanced channel
        • Creating playlists in a media zone
        • Enable content scheduling in an advanced channel
        • Enable layout scheduling in an advanced channel
        • Adding tag rules to content in advanced channels
        • Configuring permissions and content approval
        • Moving an advanced channel between networks
        • Enable public access URL in advanced channel
        • Enable automatic sync in advanced channel
        • Creating and broadcasting alerts
        • Adding widgets to the advanced channel
        • Creating event actions
        • Enabling metrics reports
        • Play a video once in a schedule
        • Configuring a video wall application
  • Device, User, and Network Management
    • The Basics
      • Configure devices with the Appspace App
        • Install Appspace App on Android
        • Install Appspace App on BrightSign
        • Install Appspace App on Chrome OS
        • Configure Chrome OS devices with Chrome Enterprise (CDM)
        • Install Appspace App on iOS
        • Install Appspace App on LG webOS
        • Install Appspace App on MediaVue SureVue
        • Install Appspace App on Universal Windows Platform
        • Install Appspace App on Cisco IEC
        • Install Appspace App on Samsung SSP
      • Configure device integrations and solutions
        • Configure Cisco Collaboration Endpoints with wallpaper
        • Configure Crestron AirMedia/Mercury for digital signage in conference rooms
        • Configure Crestron Touch Panels (TSS) for meeting room scheduling
      • Register a device
      • Organize users, devices, and networks
        • Device and network management
        • Create and send user invitations
        • Create networks and assign permissions
        • Create and organize user groups
        • Create device groups and organize devices
        • Move devices between networks
        • Manage network notifications
        • View your user profile
        • Switch between networks or set a home network
      • Remote control guide
        • Cisco Remote Control
        • Apple TV Remote Control
    • Advanced
      • Advanced device registration
        • Registering a device locally
        • Registering a device using a policy file on the network
        • Registering a device with Google CDM
        • Registering a device with a serial number
        • Preregistering a device
      • Configure device properties
        • Device property dictionary
        • Managing device properties
        • Tag and categorize devices
        • Scheduling device syncs
      • Configure device tasks
        • What are device tasks
        • Defining tasks
        • Managing task templates
        • Scheduling a device task
        • Run a task immediately
      • Network commands for Appspace App
        • Prerequisites
        • Executing network commands
      • Customize themes for Appspace App
        • Configuring Theme Settings
        • Customizing Theme Background
      • Install custom fonts for Appspace App
        • Prerequisites
        • Installing custom fonts via Device Tasks
        • Installing custom fonts manually
      • Personalize an Appspace instance
        • Personalize Cloud or On-Prem Instance
      • Managing remote control profiles
        • Prerequisites
        • Creating Remote Control Profiles
        • Editing, Downloading, and Deleting Remote Control Profiles
      • Single Sign-On (SSO) for Appspace cloud
        • Prerequisites
        • Setup Active Directory Federated Services (AD FS) server
        • Enable Single Sign-On (SSO)
        • Configure AD FS Relying Party Trust
        • Log in with SSO
        • Disable SSO Authentication
      • Link Appspace with Google Analytics
        • Setup Google Analytics
      • Unregister devices
        • Unregistering Devices Individually
        • Unregistering Devices in Bulk
      • Configure legacy devices
        • Compatible legacy devices
        • Media player support capability comparison for legacy devices
        • Cisco DMP 4000 Series
        • Cisco Edge 300 series
        • Intel NUC
        • Appspace Windows PC Client
  • Installing, Configuring, and Deploying On-Prem
    • The Basics
      • Install, upgrade, and migrate Appspace 7.0 on-prem
        • On-prem system requirements
        • Install Appspace 7.0 on-prem
        • Upgrade to Appspace 7.0 on-prem
        • Migrate an Appspace 7.0 on-prem server
        • Migrate Appspace 6.2.4 on-prem from Windows 2008 to Windows 2012 R2 manually
        • Migrate Appspace 6.2.4 on-prem from Windows 2008 to Windows 2012 R2 with an easy migration tool
        • Setup MySQL with MySQL Workbench
        • Setup MS SQL with SQL Server Management Studio
      • Activate your on-prem server
        • Prerequisites
        • One-Step Licensing - Online Activation
        • Advanced Licensing - Online Activation
        • Advanced Licensing - Offline Activation
        • View license and information
        • View Perpetual IDs
        • Manage ID allocation
        • Renew Server License
        • Switch Server License
        • Deactivate Server License
      • Uninstall Appspace on-prem
        • Basic Uninstall of Appspace
        • Clean Uninstall of Appspace
    • Advanced
      • Configure security and authentication
        • AD/LDAP authentication
        • AD/LDAP authentication over SSL
        • Advanced account security
        • Single Sign On (SSO) for single and multiple-tenant deployments
        • Setting up pass-through authentication
      • On-prem system configuration
        • Change or reset password for on-prem users
        • Configure e-mail notifications
        • Manage proxy settings
        • Run diagnostic checks
        • Configure SSL certificates
        • Manage RSS multithreading
        • Manage weather providers
        • Enable system logging (Syslog)
        • Configure notification threshold
        • Manage language translations
        • Run a software deployment
        • Manage extensions
        • Manage transcoder plugins
        • Disable cloud integration
      • Manage multi-tenancy accounts
        • Prerequisites
        • Creating a New Account Group
        • Creating a New Account
        • Activating An Account
        • Deleting An Account
        • Switching Tenanted Accounts
      • API information for developers
        • Appspace API
        • Appspace API examples
  • Release Notes and Changelogs
    • Platform Release Notes
      • Appspace 7.x
        • 7.0 Release Notes
      • Appspace 6.x
        • 6.3 Release Notes
        • 6.2 Release Notes
        • 6.1 Release Notes
        • 6.0 Release Notes
      • Appspace 5.x
        • Core 5.0
        • Core 5.1
        • Core 5.2
        • Core 5.3
        • Core 5.4
        • Core 5.5
        • Core 5.6
        • Core 5.7
        • Core 5.8
        • Core 5.9
        • Core 5.10
        • Core 5.11
    • App Release Notes
      • 1.45 Release Notes
        • Highlights
        • Supported Hardware
        • New Features and Enhancements
        • Technical Limitation & Workaround
      • 1.44 Release Notes
        • Highlights
        • Supported Hardware
        • New Features and Enhancements
        • Patch Updates
        • Technical Limitation & Workaround
      • 1.43 Release Notes
        • Supported Hardware
        • General
        • Patch Updates
        • Technical Limitation & Workaround
      • 1.42 Release Notes
        • Highlights
        • Supported Hardware
        • New Features and Enhancements
        • Patch Updates
        • Technical Limitation & Workaround
      • 1.41 Release Notes
        • Highlights
        • Supported Hardware
        • New Features and Enhancements
        • Patch Updates
        • Technical Limitation & Workaround
      • 1.40 Release Notes
        • Highlights
        • Supported Hardware
        • New Features and Enhancements
        • Patch Updates
        • Technical Limitation & Workaround
      • 1.39 Release Notes
        • Highlights
        • Supported Hardware
        • New Features and Enhancements
        • Patch Updates
        • Technical Limitation & Workaround
      • 1.38 Release Notes
        • Highlights
        • Supported Hardware
        • New Features and Enhancements
        • Technical Limitation & Workaround
      • 1.37 Release Notes
        • Highlights
        • Supported Hardware
        • New Features and Enhancements
        • Technical Limitation & Workaround
      • 1.36 Release Notes
        • Highlights
        • Supported Hardware
        • New Features and Enhancements
        • Technical Limitation & Workaround
      • 1.35 Release Notes
        • Highlights
        • Supported Hardware
        • New Features and Enhancements
        • Patch Updates
        • Technical Limitation & Workaround
      • 1.34 Release Notes
        • Highlights
        • Supported Hardware
        • New Features and Enhancements
        • Patch Updates
        • Technical Limitation & Workaround
      • 1.33 Release Notes
        • Highlights
        • Supported Hardware
        • New Features and Enhancements
        • Patch Updates
        • Technical Limitation & Workaround
      • 1.32 Release Notes
        • Highlights
        • Supported Hardware
        • New Features and Enhancements
        • Technical Limitation & Workaround
      • 1.31 Release Notes
        • Highlights
        • Supported Hardware
        • New Features and Enhancements
        • Technical Limitation & Workaround
      • 1.30 Release Notes
        • Highlights
        • Supported Hardware
        • New Features and Enhancements
        • Technical Limitation & Workaround
      • 1.29 Release Notes
        • Highlights
        • Supported Hardware
        • New Features and Enhancements
        • Technical Limitation & Workaround
      • 1.28 Release Notes
        • Highlights
        • Supported Hardware
        • New Features and Enhancements
        • Technical Limitation & Workaround
      • 1.27 Release Notes
        • Highlights
        • Supported Hardware
        • New Features and Enhancements
        • Technical Limitation & Workaround
      • 1.26 Release Notes
        • Highlights
        • Supported Hardware
        • Patch Updates
      • 1.25 Release Notes
        • Highlights
        • Supported Hardware
        • New Features and Enhancements
      • 1.24 Release Notes
        • Highlights
        • Supported Hardware
        • New Features and Enhancements
      • 1.23 Release Notes
        • Highlights
        • Supported Hardware
        • New Features and Enhancements
      • 1.22 Release Notes
        • Highlights
        • Supported Hardware
        • New Features and Enhancements
        • Patch Updates
      • 1.21 Release Notes
        • Highlights
        • Supported Hardware
        • New Features and Enhancements
        • Known Issues
      • 1.20 Release Notes
        • Highlights
        • Supported Hardware
        • New Features and Enhancements
        • Patch Updates
        • Known Issues
      • 1.19 Release Notes
        • Highlights
        • Supported Hardware
        • New Features and Enhancements
        • Known Issues
      • 1.18 Release Notes
        • Highlights
        • Supported Hardware
        • New Features and Enhancements
        • Known Issues
      • 1.17 Release Notes
        • Highlights
        • Supported Hardware
        • New Features and Enhancements
        • Patch Updates
        • Known Issues
      • 1.16 Release Notes
        • Highlights
        • Supported Hardware
        • New Features and Enhancements
        • Known Issues
      • 1.15 Release Notes
        • Highlights
        • Supported Hardware
        • New Features and Enhancements
      • 1.14 Release Notes
        • Highlights
        • Supported Hardware
        • New Features and Enhancements
        • Known Issues
      • 1.13 Release Notes
        • Highlights
        • Supported Hardware
        • New Features and Enhancements
        • Known Issues
      • 1.12 Release Notes
        • Highlights
        • Supported Hardware
        • New Features and Enhancements
      • 1.11 Release Notes
        • Highlights
        • Supported Hardware
        • New Features and Enhancements
        • Known Issues
      • 1.10 Release Notes
        • Highlights
        • Supported Hardware
        • New Features and Enhancements
        • Patch Updates
        • Known Issues
      • 1.9 Release Notes
        • Highlights
        • Supported Hardware
        • New Features and Enhancements
        • Patch Updates
        • Known Issues
      • 1.8 Release Notes
        • Highlights
        • Supported Hardware
        • Features and Enhancements
        • Patch Updates
        • Known Issues
      • 1.7 Release Notes
        • Highlights
        • Supported Hardware
        • Features and Enhancements
        • Patch Updates
        • Known Issues
      • 1.6 Release Notes
        • Highlights
        • Supported Hardware
        • Features and Enhancements
        • Patch Updates
        • Known Issues
      • 1.5 Release Notes
        • Highlights
        • Supported Hardware
        • Features and Enhancements
        • Patch Updates
        • Known Issues
      • 1.4 Release Notes
        • Highlights
        • Supported Hardware
        • Features and Enhancements
        • Known Issues
      • 1.3 Release Notes
        • Highlights
        • Supported Hardware
        • Features and Enhancements
        • Patch Updates
        • Known Issues
      • 1.2 Release Notes
        • Highlights
        • Supported Hardware
        • Features and Enhancements
        • Patch Updates
      • 1.1 Release Notes
        • Highlights
        • Supported Hardware
        • Features and Enhancements
      • 1.0 Release Notes
        • Highlights
        • Supported Hardware
        • Features and Enhancements
    • Account Management Portal Release Notes
      • Release Notes Jan 26th 2019
        • Release Information
        • What’s New
      • Release Notes Jan 5th 2019
        • Release Information
        • What’s New
      • Release Notes Dec 15th 2018
        • Release Information
        • What’s New
      • Release Notes Dec 8th 2018
        • Release Information
        • What’s New
      • Release Notes Oct 6th 2018
        • Release Information
        • What’s New
      • Release Notes Sept 22nd 2018
        • Release Information
        • What’s New
      • Release Notes Sept 1st 2018
        • Release Information
        • What’s New
      • Release Notes April 29th 2018
        • Release Information
      • Release Notes April 14th 2018
        • Release Information
        • What’s New
      • Release Notes March 19th 2018
        • Release Information
        • What’s New
    • Legacy Device Release Notes
      • Player Package v 7.0.77
        • Enhancements
        • Resolved Escalations
      • Player Package v 7.0.76
        • Enhancements
      • Player Package v 7.0.75
        • Resolved Escalations
      • Player Package v 7.0.74
        • Enhancement
        • Resolved Bugs
        • Resolved Escalations
      • Player Package v 7.0.73
        • Enhancements
        • Known Issue
      • Player Package v 7.0.72
      • Player Package v 7.0.71
      • Player Package v 7.0.70
        • Enhancements
        • Resolved Bugs
        • Resolved Escalations
      • Player Package v 7.0.69
        • Enhancements
        • Resolved Bugs
        • Resolved Escalations
      • Player Package v 7.0.68
        • Enhancements
        • Resolved Escalations
      • Player Package v 7.0.67
        • Enhancements
        • Resolved Escalations
    • API changelog
      • API changelog for Appspace 6.2.2
        • Application API
        • Network API
        • User API
      • API changelog for Appspace 6.2
        • User API
        • Library API
    • Security changelog
  • Troubleshooting Guides
    • Cisco Collaboration Endpoint device does not display wallpaper
      • Wallpaper does not change/display on the CE device
      • CE device does not show up on the device list in the Appspace console
      • Diagnostic tool
    • Advanced channel does not load properly
      • Description
      • Cause
      • Solution or Workaround
        • Related Links:

Core 5.5

  • 5.5 Release Notes
  • 5.5.1 Release Notes
  • 5.5.2 Release Notes
  • 5.5.3 Release Notes
  • 5.5.4 Release Notes
  • 5.5.5 Release Notes
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