Last updated on September 26, 2016

Cloud integration

This article will guide you through the steps to disable Cloud integration for your on-premises Appspace server. Cloud integration is enabled by default to give users access to the Knowledge Center from the Appspace menu.


  • A fully-licensed on-premises Appspace server.
  • Portal Administrator rights.

Disabling Cloud Integration


Cloud integration is a global setting. If enabled, all users on Appspace will gain access to the Cloud features that are available as a result of the integration.

  1. From the Appspace menu, select System > Configuration.

  2. Click the tab. In the Cloud Configuration page, select the Disable Cloud Integration option, and click Save.

  3. A confirmation dialog will prompt you to save your changes. Click Yes.

  4. If successful, all users will have restricted access and option in the Appspace menu.