1.27 Release Notes
This release note describes the new major build for Appspace App v1.27.
- Includes workaround for a technical limitation seen in Chrome OS 62.
- Includes various bug fixes.
|Operating Environment||Device||Reference Models||Minimum Firmware / OS Version||Minimum Appspace Version|
Dell Chromebox 3010
Chrome OS 46
BrightSign 4K Series 2
BrightSign XD Series 2
|v 6.1.76||Appspace 6.0|
BrightSign XT Series 3
BrightSign XD Series 3
|v 6.2.63||Appspace 6.0|
BrightSign HD Series 3
BrightSign LS Series 3
|v 6.2.94||Appspace 6.1|
|Samsung Smart Signage Platform (SSSP) 3.0||DBE/DME/DHE/UDE-P/DME-BR series||
|v 1.2.4||Appspace 6.0|
|Cisco IEC||Cisco IEC 4600 Series||IEC-4650||v 2.3.4b (build 5.354.406)||Appspace 6.0|
|Universal Windows Platform (UWP)||
Microsoft Surface Pro
|Microsoft Windows 10 Pro||Appspace 6.1|
Samsung Tab 4
Samsung Galaxy Tab S
Android 4.4.2 KitKat
Android 6.0.1 Marshmallow
Firmware v 4.30.40
New Features and Enhancements
- Enhancements to the error code handling during device syncs, to improve performance.
- Locked Appspace App to only work with Chrome OS versions 61 and below, due to a technical limitation seen in Chrome OS 62 (stated below).
Technical Limitation & Workaround
Chrome OS devices that have been recently updated to version 62 experience no display/video output via HDMI. This is due to a HDMI bug that exists in Chrome OS 62.
Please follow the following workaround to enable the Appspace App to continue to work seamlessly:
If you have devices updated to Chrome OS 62 which have not been impacted, do not reboot the device. If you have a CMS which auto reboots the device overnight, please disable the auto reboot.
While this is not yet proven, early indications have shown that a reboot triggers the failure.
If you have devices updated to Chrome OS 62, perform a manual downgrade to Chrome OS 61 using a USB recovery image. For help, please refer to your device manufacturer.
If you have not updated to Chrome OS 62, or if you have downgraded to Chrome OS 61, pin devices to Chrome OS 61. Configure the Chrome device setting to disable auto updates and allow Appspace App to control the Chrome OS version, as per instructions below:
Follow the instructions in the Manage Chrome device settings article: https://support.google.com/chrome/a/answer/1375678?hl=en.
To disable auto-updates, navigate to Device Update Settings, and select ‘Stop auto-updates’ in the Auto Update drop-down menu.
To allow Appspace App to control the OS version, navigate to Kiosk Settings, and select ‘Allow kiosk app to control OS version’ from the Allow Kiosk App to Control OS Version drop-down menu.
Confirm and verify the Please verify Kiosk App manifest file dialog box.
Save your settings.
Do not update to Chrome OS 62.