Last updated on June 28, 2019

1.48 Release Notes

This release note describes the new build for Appspace App v1.48.


  • Support for Mersive Solstice Pod devices.
  • Pinning to Chrome OS 74.

Supported Hardware

Operating Environment Device Reference Models Minimum Firmware / OS Version Minimum Appspace Version
Chrome OS Chromebox

Dell Chromebox 3010

AOPEN Chromebox

ASUS Chromebox

Chrome OS 69 Appspace 6.0
BrightSign BrightSign XT Series 3



Firmware v 6.2.147 /

Firmware v 8.0.48

Appspace 6.1
BrightSign XD Series 3



BrightSign HD Series 3



BrightSign LS Series 3 LS423
BrightSign XT Series 4 XT1144

Firmware v 7.1.65 /

Firmware v 8.0.48

BrightSign XD Series 4 XD1034
BrightSign HD Series 4 HD1024
MediaVue MediaVue SureVue

SureVue D1

SureVue D2

SureVue D4

SureVue D6

Firmware v 1.3.0

Chromium v 56.0.2924.59

Appspace 6.0
Mersive Solstice Pod

Solstice Pod Gen 3

Solstice Pod Gen 2i

Firmware v 4.0.11716 Appspace 6.1
Universal Windows Platform (UWP)

UWP Tablets

Desktop PC/Laptops

Microsoft Surface Pro

Desktop PC

Microsoft Windows 10 Pro Appspace 6.1
Android Android Devices

Samsung Tab 4

Samsung Galaxy Tab S

5.0.0 Lollipop

6.0.1 Marshmallow

Appspace 6.1
iAdea iAdea Devices IAdea XDS-1078

7.1.1 Nougat

Firmware v 2.0.2-45

Appspace 6.1
iOS iOS Devices


iPad Mini

iOS 10

iOS 11

Appspace 6.1
LG SM5KC series 32SM5KC webOS 3.7 v 4.73.60 Appspace 6.2
SM5KD series 43SM5KD webOS 3.3 v 4.02.20
SM5KE series 43SM5KE webOS 4.0 v 04.01.60

New Features and Enhancements


Support for another new device integration with Mersive Solstice Pod, ideal for displaying signage in huddle spaces or conference rooms. Similar to how the app works on Cisco’s Collaboration Endpoints, the Appspace App (PWA) will run on a browser as signage, and will be automatically enabled when the device is not in use for conference or collaboration.

Only Playlist channels are supported. The Appspace App for Mersive Solstice Pod is only designed and tested for playlist channels, thus we do not support advanced channels, live stream channels, alerts, device tasks, or playout metrics.

The following content types are supported and can be included in the playlist channel:

  • Images
  • Videos
  • All Appspace Supported Cards

The following device has been tested and certified with Appspace:

  • Mersive Solstice Pod Gen 3
  • Mersive Solstice Pod Gen 2i

Chrome OS

Inline with our improvement efforts, we recommend pinning Appspace App to Chrome OS 74 for better stability, security, and performance.

Resolved Escalations

  • AE-5091 - Audio is lost on every alternate video playback in advanced channels.
  • AE-5093 - Normal layout schedule that has a longer duration overrides the priorities of content with exclusive schedules.
  • AE-5206 - Playback issues in playlist channels and advanced channels on Appspace App for iOS.
  • AE-5304 - An UI issue causes the Android notification bar to be active, when accessing the Appspace App menu on mobile devices.

Technical Limitation & Workaround


  • BrightSign XT devices

    • Audio is lost on videos intermittently during playback in an advanced channel with multiple layouts, if the last content of layout-1 and the first content of layout-2 are both videos.
    • Similarly, audio is lost on videos intermittently during playback in an advanced channel with a single layout and multiple media zones with videos at the same time.

  • BrightSign XT1144 devices running firmware v7.1.65 have the following limitations:

    • Mouse cursor disappears when web content and cards are displayed in full screen.
    • Unable to play a WMV file without audio.
    • Unable to play multicast RTP streams.
    • Audio is lost when playing back to back audio content.

  • BrightSign devices running firmware v8.0.48:

    • When the aspect ratio of a playlist is set to Uniform Fill (default), video content is zoomed in and cropped, unlike the behavior in BrightSign firmware v7, where video content fills the screen while maintaining its aspect ratio.

LG webOS

  • The device may crash and reboot, after several playbacks of multiple cards in a channel playlist when in interactive mode.

  • Below is a list of LG webOS 4.0 issues that occur when Appspace App is in interactive mode:

    • A UI alignment issue when scrolling up or down; the channel group and channel name texts are not aligned at the bottom of the thumbnail image.

    • Flickering issues occur during the following instances:

      • When loading video after an image playback.
      • When channel playlist aspect ratio is set to Uniform.

    • Keyboard and mouse intermittently get disconnected or do not function when navigating channels.

    • Back button on the remote control does not function in the Device info page.


  • Certain web content may not display correctly due to a CSS issue when displayed in full screen.

    We recommend switching the display from “Full Screen” to “Footer Only” on the Solstice Dashboard.

  • Device Info on the Appspace App does not display the following information:

    • Device Firmware
    • CPU Usage
    • Memory Usage
    • Storage Usage

  • Mouse is unresponsive when connected to Solstice Gen 2i, when accessing the Device menu.

    We recommend using a keyboard to access the Device menu.

Universal Windows Platform (UWP)

  • Devices updated to Windows 10 version 1803 (OS build 17134.48) are unable to register Appspace App.

    We recommend updating to the latest Windows 10 version 1803 (OS build 17134.122) or higher, to ensure UWP devices work seamlessly with Appspace App.

  • A cursor is displayed and does not disappear when a mouse is connected to the device, even when not in use. This is an OS limitation, where the UWP releases the cursor control back to the operation system, instead of the App, when there is switching between channel content, or web views.

    We recommend disconnecting the mouse when not in use, until this is resolved.

  • Device screen resolution display is not being reported correctly in Kiosk mode. This is due to a default scaling option in the OS that is meant for displaying text and apps bigger on high resolution but physically smaller screens.

    We recommend changing the scaling option to 100%.

    For more information, click the Windows Support help link: